What evidence can you share that demonstrates the impact of the engagement?
We're very happy with the website changes they made along with the gradual increase in online performance we're seeing. Thanks to their efforts, we're starting to receive more leads and see a ROI. Their work has been instrumental in building our reputation online.
How did Top Bros perform from a project management standpoint?
They've been amazing thus far. We never have to chase them down for answers; they're very responsive and accessible via email and phone. They provide monthly reports of our performance and we continue to see ongoing growth from their efforts.
What did you find most impressive about them?
The level of comfort in communications we have with their team sets them apart. Although I haven't worked with other vendors, I'm very happy with their services and intend to work with them for the long term.
Are there any areas they could improve?
I can't think of anything they could improve. Even though results don't occur overnight, I think they're doing everything they can to improve our online performance.
Do you have any advice for potential customers?
Be sure to provide their team with all the information they need in a timely manner so they can provide the best possible results.