We Build Digital Products For Your Success

Tooploox is a software development company that provides state-of-the-art solutions for startups and enterprises.

We focus on long-term partnerships and products that make people’s lives better.

The team behind the company consists of passionate T-shaped people from across the country, each being an expert in their respective domain, while – at the same time – being able to wear multiple hats as needed. This allows Tooploox to build beautiful, yet sophisticated solutions that cross disciplines, all done in a fully transparent, interactive and agile way.

While originally a mobile workshop, Tooploox quickly grew as a company of over a hundred people and has since embraced and encompassed more fields of software engineering.

The current lineup of competencies, apart from mobile, includes front-end and back-end development and advanced AI (ML,CV,NLP)

Tooploox works closely with companies and grows organically with them.

 
$50,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2012
Show all +
Wrocław, Poland
headquarters
other locations
  • ul. Foksal 18
    Warsaw 00372
    Poland
  • Rybaki Górne 4/1
    Gdansk 80861
    Poland
  • Rybaki Górne 4/1
    Gdansk 80861
    Poland

Portfolio

Key clients: 

June, Group Nine Media, Voyage

Light Image

Light

Light is the producer of L16, the compact camera which uses sophisticated technology to combine multiple images into a single, stunningly detailed photo. We helped Light improve the accuracy of stereo depth and worked on the sensor geometric calibration. In partnership with Softbank Vision Fund and Leica Camera, Light became the world’s most advanced imaging platform.

Coindesk Image

Coindesk

CoinDesk is a digital media platform for crypto assets and blockchain technology. It was founded in May 2013 and reaches millions of users through its website, social media, newsletters, podcasts and videos every day. CoinDesk created the original reference rate, known as the Bitcoin Price Index, which is widely sourced in the media, including The Wall Street Journal, Financial Times, CNBC.

June Image

June

June is a San Francisco based startup with the mission to make cooking perfectly easy for everyone. Their first product, the June Intelligent Oven, delivers the convenience of quick, no-guesswork cooking which professional chefs need for world-class results. We helped June improve the performance of the food recognition model and built tools for training algorithms.

Voyage Image

Voyage

Voyage is a Palo Alto, California based startup with the mission to super-charge communities with self-driving cars. They currently operate self-driving cars in small communities in the United States. We helped Voyage improve their car perception system with our expertise in Computer Vision and Machine Learning.

Group Nine Media Image

Group Nine Media

Group Nine Media is one of the world’s largest digital-first media companies, boasting over 5 billion monthly video views. We helped Group Nine Media with several projects which support social media content producers. We developed tools and algorithms that understand videos, predict their popularity, and rank the quality of headlines and thumbnails.

HappyCow Image

HappyCow

HappyCow is one of the most popular online services that lists sources of vegan, vegetarian and healthy foods. It’s an ever-evolving online hub that serves millions worldwide each month. For over 3 years, we’ve helped HappyCow with product development. We took care of adding new features and developing their iOS and Android apps.

Reviews

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Mobile App Dev for Consumer Lighting Product Company

“Their team operates how we operate so that they can help everyone be effective.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2020 - Ongoing
Project summary: 

Using an existing iOS app as a starting point, Tooploox created the Android version of a smart lighting system solution. The app connected with an IoT lighting device for setup and control settings.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Executive, Consumer Lighting Product Company
 
Verified
The Review
Feedback summary: 

Tooploox completed the initial stage of the project on time, leveraging their technical experience and knowledge to deliver a tailored solution. The team is now slated to continue working in the second phase. Furthermore, they’re quick to accommodate to the internal culture and communication styles.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a consumer hardware company that builds products for the smart home, particularly around lighting. Our company is creating the world’s first smart lighting system. I’m the co-founder and head of software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tooploox?

We launched our initial product last year, which included support for iOS, but we wanted a strong developer to help us quickly build and publish the Android version. Tooploox's developers would augment our internal software team. 

SOLUTION

What was the scope of their involvement? 

Tooploox worked with us to develop our Android lighting app that connects with our smart light device. 

When a customer first unboxes our product, they’ll connect with the Android app to walk them through the setup, provisioning, and general configuration. The app then functions as a remote control. Users can also adjust the settings to include third-party integrations. 

Tooploox built the solution from the ground up, using the iOS app as a reference for the high-level designs. They were able to fill in a lot of the details on their own to get the app working. Overall, it was 80% development and 20% project management on their side.

What is the team composition? 

The team rotated a bit throughout the work. We had a project manager who was our primary point of contact. Besides her, there were other resources who supported us on the business side along with three Android developers.

How did you come to work with Tooploox?

I had worked with them previously at a different company. I could tell that they had a lot of experience building mobile apps — they knew the general best practices, architecture, and even protocol around team organization and had done great work. When this project opportunity arose, we explored if they would be a good fit, and they were.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

This first part of the project started around February 2020 and wrapped up by July 2020. As of August 2020, we’re now writing up a new statement of work (SOW) for the second part of the project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re not in the app stores yet, so we don’t have any metrics around user data. However, we can say that we’ve hit the initial schedule that we’ve set for ourselves. The timeline is really important to us, and Tooploox has been able to deliver as expected.

From a technical perspective, we had some initial reservations about letting Tooploox build the app on their own. But, overall, we’re impressed with the architecture and tools that they used. The team is clearly evolving. They follow the industry’s best practices, using modern approaches rather than modifying a previous template. 

How did Tooploox perform from a project management standpoint?

They’re really flexible. We have our own project management tools, including GitHub, ZenHub, and Slack, and Tooploox has adjusted to them. That lets us keep track of the project and code side by side with the rest of our projects.

In addition, they match our normal sprint planning process. We meet with them to go over the planning, which has been super helpful. Things can always fall behind. But, they’re able to communicate that early on so that we can make agile decisions quickly to meet our deadlines. That’s led to happier outcomes for everybody.

What did you find most impressive about them?

They function as an extension of our development team. It’s due to a combination of their technical skill and ability to innovate without our processes. They’ve even found some of our existing code issues and augment us to resolve them. 

It’s like handing something over the wall and getting something back later on. Their team operates how we operate so that they can help everyone be effective.

Are there any areas they could improve?

We made one pivot about 3–4 weeks in where we asked them to give a formal update every week so that we could communicate better. Having a summary of their work was helpful, particularly for the higher-level stakeholders, to see how we were spending our money. Tooploox was happy to do that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Machine Learning Classification Modeling for Rideshare Co.

"They have a tremendous team of experts in the data science, machine learning, and data engineering fields."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Dec. 2019
Project summary: 

Tooploox handled R&D projects for a rideshare software startup, developing various machine learning models and classification techniques to recognize certain driver activities. They worked in Python and Spark.

The Reviewer
 
11-50 Employees
 
Pittsburgh, Pennsylvania
CTO, Rideshare & Delivery Startup
 
Verified
The Review
Feedback summary: 

Tooploox contributed to the company's data science strategy, delivering on preliminary milestones to explore modeling techniques and machine learning algorithms. An accountable team, they routinely communicated throughout the process while still executing on projects independently.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a software startup in the rideshare and gig delivery space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tooploox, and what were your goals?

We contracted Tooploox to contribute to some data science R&D projects for us. The projects related to developing various ML models and classification techniques used to recognize certain gig driver activities. They also assisted us on the data engineering side of things by working on ETL processes for some of the underlying datasets.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were recommended to Tooploox by a colleague after they had worked with other startups in our network. The deciding factors for us were their expertise in the data science field, their affordable cost, and having a personal referral.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We initiated the collaboration with several google docs summarizing our strategic goals for the partnership and what specifically what models we were hoping to develop and why.

The Tooploox team helped us to identify starting points for the projects and we went from there. We'd sync daily in Slack but also hold live weekly check-in meetings to guide the projects forward.

Most modeling was written in Python (Jupyter Notebooks) using various libraries such as sci-kit-learn and frameworks such as Spark. Much of our data pipelines were developed in Python and written to Google Big Query data warehouses.

How many people from the vendor's team worked with you, and what were their positions?

We worked with two Data Scientists and one Data Engineer, at various points over the course of the contract.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The projects we worked on with Tooploox were longer term strategic initiatives of ours and so we didn't expect to have the project completed during our time working together.

However, Tooploox was able to contribute to our data science strategy and also deliver on some of the preliminary milestones that we set out to accomplish. This included both the exploration of various modeling techniques and machine learning algorithms for our use cases, and also the development of software to pre-process and analyze our datasets.

Describe their project management style, including communication tools and timeliness.

Tooploox was great to work with- we collaborated and communicated primarily in Slack, and would also routinely hop on video calls (Slack, Zoom, etc) as necessary. They were very communicative and accountable throughout the contract, while also being able to execute on projects independently.

What did you find most impressive or unique about this company?

They have a tremendous team of experts in the data science, machine learning, and data engineering fields, proficient in modern technologies and tools. This really set them apart from other software development firms/consultancies.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind. They were great to work with and I'd highly recommend to others.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

AI Consulting & Dev for Industrial Software Company

"Their team is very strong. They’re smart, communicative, and strategic."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Ongoing
Project summary: 

Tooploox provided AI development services to an industrial software company. They developed a proof of concept before working with the client to create the final product. 

The Reviewer
 
1,001-5,000 Employees
 
Cambridge, United Kingdom
Director, Industrial Software Company
 
Verified
The Review
Feedback summary: 

The team at Tooploox was extremely flexible and brought a breadth of knowledge to the project. Their experience in academia and research impressed the client. Customers can expect to wor with a high caliber team that is committed to delivering innovative solutions. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of product management at an industrial software company. We make automation solutions for clients in the oil, food, and pharmaceutical industries, among others.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Tooploox?

We brought Tooploox on to explore AI solutions for production, planning, and optimization.

SOLUTION

What was the scope of their involvement?

They produced a proof of concept based on some of the ideas we had in the market. They worked with customer data and provided IT consulting and AI engineering services. They also did web development and UX design. 

After the successful completion of the proof of concept, we engaged them to continue research with us on how to use AI in industrial software. They helped us turn the proof of concept into a marketable product. 

They use a variety of technologies including Python and machine learning frameworks. They also use ReactJS. 

What is the team composition?

Originally there were 3 AI engineers, a UX designer, and a web developer. After the proof of concept, we had 2 AI engineers, a senior researcher, a junior researcher, 2 UX designers, and a project manager. 

How did you come to work with Tooploox?

I was looking for an AI company in Poland. Through my connections, I got in touch with the chief scientist at Tooploox. We spoke and I was convinced by the team’s level of understanding and responsiveness. 

How much have you invested in them? 

We spent over $150,000. 

What is the status of this engagement?

We first approached them in June 2018, and we started the work in August of the same year. We completed the initial proof of concept at the end of 2018. They completed the development of the POC product in October 2019. They provided ongoing support until March 2020. We’re going to launch the product next month. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, they were extremely flexible. I loved that they understood the market and the development process. They adapted easily to changes and worked quickly. The scope was ambitious, and they worked hard to fulfill our needs. That being said, they also provided high-quality service. Their UX design is impressive, as is their company culture. We had a positive experience. 

How did Tooploox perform from a project management standpoint?

We used Trello initially, but then we moved them onto our in-house project management tools. We mostly communicated with Slack, Google Hangouts, and Zoom. They were very responsive. 

What did you find most impressive about them?

The people they have are amazing. They invest in building a high caliber team with a lot of experience. Their team is very strong. They’re smart, communicative, and strategic. They also have a strong presence in the academic and research world. 

Are there any areas they could improve?

They could improve their project management in some areas. I know they didn’t have much experience with industrial software, but that wasn’t a big roadblock for us. Continuing to build on their knowledge of industrial software development would be beneficial for them. 

Do you have any advice for potential customers? 

Provide clear KPIs and goals from the project. Additionally, for my domain, we had to provide more guidance. Depending on your domain, you might need to be more hands-on as well. Understand that there may be a gap between their technical expertise and the domain-specific issues you’re experiencing. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

R&D Dev & Staff Augmentation for Autonomous Driving Company

"I trust Tooploox to provide high-quality work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2018 - Ongoing
Project summary: 

Tooploox provides engineers that assist with machine learning, software development, and R&D development for an autonomous driving company. They ramp up and down as needed. 

The Reviewer
 
51-200 employees
 
Redwood City, California
Sumit Chawla
VP of Imaging Systems Group, Light
 
Verified
The Review
Feedback summary: 

The engineers at Tooploox have become a trusted partner. Initial feedback on their work has been positive. Their diligence complemented their honest and transparent workflow. Customers can expect an organized team that delivers quality work and support. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Imaging Systems Group at Light. We’re focused on the autonomous driving space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tooploox?

We wanted the flexibility of bringing in experienced talent from different fields. We also wanted flexibility as a startup to ramp up and down quickly as needed.

SOLUTION

What was the scope of their involvement?

Since our core team is focused on the depth perception side, the team at Tooploox is working with Computer vision. We have a few folks that help with software development when needed.

They’re complementing the R&D development of our fulltime in-house engineers.

What is the team composition?

We had an employee who knew one of the founders.

How did you come to work with Tooploox?

On the engineering side, I have one main point of contact. The engineering lead manages and coordinates the team’s activities. There are contacts for the business and accounting sides, but I primarily deal with the operations side. We’ve also started having a relationship with the founders.

What is the status of this engagement?

Our engagement with Tooploox started in August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We will continue using Tooploox for the foreseeable future. They’ve become an extended part of our family. They’re diligent in the work they do, bringing in the right skillset for our work.

They’re a core part of the R&D side, and we’re looking for customer engagement right now. A lot of initial feedback from the meetings has been positive.  

Along with their experience, their candor is exceptional. Before the pandemic making this the new norm, I had no issues in terms of them working remotely. I trust Tooploox to provide high-quality work.

How did Tooploox perform from a project management standpoint?

We use a combination of Zoom and Slack, and we also have regular meetings. The CTO is heavily engaged with them regularly over Zoom several days a week. We use a combination of Google Sheets and Smartsheets. I work closely with our program manager, and we coordinate the schedule with their side.

What did you find most impressive about them?

Along with their diligence, they’re incredibly well-organized. Their communication is also very good. The main thing is that our team, including senior management, trusts them. It really seems like they deliver work that Light employees would do.

Are there any areas they could improve?

We discussed the frequency of their onsite visits, but unfortunately, the pandemic won’t make that possible any time soon. Since most of the company is working from home, it’s less of a concern.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Machine Learning Staff Augmentation for Smart Appliance Co.

"They do everything they can to help achieve good outcomes."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Ongoing
Project summary: 

Tooploox assisted with a machine learning project for a home appliance company. They worked in Python primarily. 

The Reviewer
 
51-200 employees
 
San Francisco, California
Director of Software, Appliance Company
 
Verified
The Review
Feedback summary: 

As a result of Tooploox’s work, the client’s machine learning models have improved in breadth, speed, and memory. They act as a true partner, aligning themselves with the client’s goals and working seamlessly with their in-house team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of software for a smart home appliance company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Tooploox?

We’ve worked with them on a handful of projects, including machine learning.

SOLUTION

What was the scope of their involvement?

It takes time, talent, data, and resources to improve machine learning models. It’s also difficult to find talent in Silicon Valley. We decided to partner with Tooploox to augment our machine learning team. We focused on visual-based machine learning. We want to develop a solution that could recognize the type of food and quantity of it that was going into our oven. 

We used the Caffe1 to do most of the work. We’re now moving to TensorFlow Lite since the version of Caffe we were using is outdated. Their team worked mostly in Python. They do more of the research-based aspects of the project. 

What is the team composition?

We’ve worked with a team of 3–5 people. 

How did you come to work with Tooploox?

They were referred to us by another startup with which we share an investor. 

What is the status of this engagement?

We started working with them in 2017. We engaged them for machine learning about two years ago, and our work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The breadth of foods that our models can recognize has increased, as has our models’ accuracy. The speed and memory usage of the appliances have also improved. 

How did Tooploox perform from a project management standpoint?

Since they’ve mostly acted as an augmentation to our team, we’ve done most of the project management internally. We’ve visited their headquarters in Poland a number of times, and they’ve also visited our office. 

What did you find most impressive about them?

They act as a true partner to our company, and they align themselves with our goals. They do everything they can to help achieve good outcomes. 

Are there any areas they could improve?

We’re very pleased with the collaboration which is why we keep working with them. The only downside is the time difference between us. 

Do you have any advice for potential customers? 

I think their team works best when you give them the full context of what you’re doing and why. It’s also helpful to share your successes with them and make them feel like you’re part of your organization. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Drone Camera Company

"Tooploox was very flexible and willing to make our solution work, scaling their resources up or down depending on our needs."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2015 - Ongoing
Project summary: 

Tooploox worked on the development of the Android version of the client’s app from conception to design, and also developed a large part of the iOS version.​

The Reviewer
 
1-10 employees
 
San Francisco Bay Area
CTO, Robotics Company
 
Verified
The Review
Feedback summary: 

Tooploox stood out in flexibility and willingness to accommodate the customer’s needs. The development team was very open to feedback while looking for ways to improve the experience and were always ready to scale their resources up or down, depending on the needs of the project.​

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company manufactures a flying camera which automatically follows subjects around. Someone hiking or kayaking can launch the camera in the air, and have it follow a device on their wrist, automatically making videos.

I am a co-founder and the Chief Technology Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tooploox?

We have a companion app for the device which allows users to access its media content, calibrate it, and perform other device setups, as well as emergency land in case the tracking device is not operational. We didn't have an internal app team, so we contracted Tooploox.

SOLUTION

What was the scope of their involvement?

Tooploox has developed the Android version of our app from scratch, and also developed a large part of the iOS version. We eventually brought on a head of mobile for the iOS side, but Tooploox is still running our Android app.

When we first started working with Tooploox, we didn't have a concrete conception of what the app should be, so they helped us through this process providing some design work. Tooploox also performed tests with our devices, most extensively on the Android platform. We require a lot of Wi-Fi communication with the main device for downloading video and control. There is a nice animation integrated into our app as well.

We initially worked with 2 developers for each platform. We only use 2 Android developers from Tooploox at the moment, since iOS has become internal. The transition process was smooth and not much of a challenge at all.

How did you come to work with Tooploox?

I had worked with a contact from Tooploox 5 years ago or more, and he got in touch with me when he heard about the new company. Tooploox was very flexible and willing to make our solution work, scaling their resources up or down depending on our needs. We weren't immediately ready to engage, but we continued the conversation over the course of 4 months. When the time did come, Tooploox was perfectly happy to spin up the resources.

How much have you invested with Tooploox?

The total cost of our project has been between $100,000 and $200,000. It has been quite a large project, with many internal pivots around what we wanted from the app.

What is the status of this engagement?

We started working with Tooploox in November 2015, after a 4-month discussion period. Two of the developers from Tooploox will be visiting us in a couple of weeks. There is still ongoing work, but the final touches on the main product will happen at that time. Tooploox will then provide ongoing support. We're also considering contracting them for development on our website.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Tooploox has been very open to feedback. Our process occasionally didn't work as we would have wanted, with a confusing quality assurance cycle due to too many builds, but Tooploox was always open to the feedback and avidly asked us questions on what could be done to improve it. One of Tooploox's co-founders was involved in all our feedback and always wanted to make sure that they were delivering the best experience to us, without being defensive or having an ego.

How did Tooploox perform from a project management standpoint?

Tooploox uses Asana internally, while we use Jira. They've integrated into our system, which has worked very well. We have standup meetings regularly. The project management is pretty standard.

What did you find most impressive about Tooploox?

Tooploox's flexibility and willingness to accommodate the customer's needs was a strong point, and it was clear from the start. We've worked with a variety of their internal team over the course of 2015, and Tooploox never had a problem with spinning resources up or down as we saw fit. As soon as we needed something, Tooploox provided it and stopped it when there was no longer a need. Tooploox also didn't want to have huge complicated contracts, but rather had hourly rates and allowed us to figure out how much development time we would need as we went along. Tooploox immediately delivered, without the need of months of planning.

5.0
Overall Score Tooploox's co-founder always checked up on us, wanting to know how they could improve the experience.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There have been some issues, but they were largely driven by our team changing requirements.
  • 5.0 Cost
    Value / within estimates
    There were no issues.
  • 4.5 Quality
    Service & deliverables
    There have been bugs at times, but Tooploox worked to solve them.
  • 5.0 NPS
    Willing to refer
    I have referred Tooploox to quite a few colleagues.

Mobile App Development for Nutrition Coaching Company

"We're extremely happy with the work product, and the manner in which it was delivered... Tooploox was exceptional."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Tooploox developed an iOS application and a web platform primarily done with Python which offers a complete toolset for nutrition coaches. They will continue the engagement adding Android development.

The Reviewer
 
11-50 employees
 
San Francisco, California
Founder, Rise.us
 
Verified
The Review
Feedback summary: 

The client was able to move twice as fast because of Tooploox’s involvement. It was easy for them to work with strong project managers with well-organized sprints. Tooploox was very invested in the product that was being developed, providing strong insights and developing good relationships.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company offers one-on-one nutrition coaching aimed at modifying behavior and helping members with problems like obesity, hypertension, and diabetes. We match users with a nutrition coach through their mobile phones. We have around 50 employees.

I am the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tooploox?

As an early-stage startup, we were well-funded through Google Ventures, Greylock, and others, but hiring resources still was a problem. We wanted to find a long-term partner, instead of jumping from contractor to contractor. We wanted someone that could make decisions, as well as provide access to more senior members. Our iOS app offers a complete toolset for coaches, and it was the area where we needed most help.

SOLUTION

What was the scope of their involvement?

Tooploox stepped up to help on the iOS side, and also worked on our coaching app, bringing it to good form.

We've used between 2-4 developers from Tooploox's side, primarily working with the full suite of iOS tech. The web development was primarily done with Python.

How did you come to work with Tooploox?

I was referred to Tooploox by another Silicon-Valley-based company. We had other options, but I liked the backgrounds of the people on Tooploox's team. They had worked on good apps in the past, and shipped meaningful products.

How much have you invested with Tooploox?

The total cost of our project with Tooploox was around $100,000.

What is the status of this engagement?

We have recently sold our product to a medical startup in San Francisco, and have ramped up our engagement with Tooploox adding Android development and other tasks to the workload.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have been able to move 2 times faster because of Tooploox's involvement. The quality of their work is solid and we've gotten great feedback from users and coaches. Our team liked working with Tooploox, even though we were skeptical about using an offshore company. Our co-founder was one of the initial engineers of Mozilla Firefox and has worked with distributed teams throughout his career, and so have I. We knew right from the beginning that there are trade-offs to doing this, but Tooploox proved to be professionals and had a good understanding of how things work.

How did Tooploox perform from a project management standpoint?

The people are Tooploox are strong project managers. They worked in tandem with us, so it can be hard to isolate how well they performed, compared to us, but Tooploox was easy to work with and organized sprints well.

What did you find most impressive about Tooploox?

Tooploox's team has strong product insights, which is hard to find. More than any other contracting agency I've worked with, Tooploox was very invested in our product.

Are there any areas Tooploox could improve?

Tooploox is growing as an agency. There were times when we wanted more access to their team, but couldn't have it due to the large demand for Tooploox's services. This is a good problem for them to have.

What tips or recommendations could you share that might increase the likelihood of success with Tooploox?

Tooploox is very good at developing relationships, so having just a little more in-person time will go a long way.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Tooploox was exceptional and reliable in terms of delivery. I have no complaints, but as with any other product development organization, including ourselves, there's always room for improvement.
  • 5.0 Cost
    Value / within estimates
    I found Tooploox to be very affordable.
  • 5.0 Quality
    Service & deliverables
    We're extremely happy with the work product and the manner in which it was delivered.
  • 5.0 NPS
    Willing to refer
    I have recommended Tooploox.

Mobile Application Development for E-commerce Fashion Firm

"Tooploox  did a great job of launching the app within our timeframe, even though the scope proved much bigger than initially thought.."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2015 - Oct. 2015
Project summary: 

Tooploox developed mobile apps for Android and iOS, was responsible for design, as well as changes and updates, ultimately offloading the work to the client’s own team.

The Reviewer
 
1-10 employees
 
Wroclaw, Poland
Krzysztof Wierzbicki
President, Domodi.pl
 
Verified
The Review
Feedback summary: 

Tooploox provided a nice collaboration and proved to be a hands-on agency doing what was needed in order to launch the apps. They did a great job of launching the app within the set timeframe. Communication was cited as an area for improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide the largest fashion e-commerce aggregator platform in Poland and a few other countries. We show people products from different webshops and brands, and redirect them to those stores. Our company was founded 5 years ago.

I am the founder and Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tooploox?

More and more of our users visited our site through mobile devices, which is to be expected. Right now, about 50% of the traffic is done through mobile. In order to make their experience better, we decided to build an app, not only a light version of the website. We have built an in-house mobile team in the meantime but needed external resources in the beginning.

SOLUTION

What was the scope of their involvement?

Tooploox has built our mobile apps for Android and iOS. We also have a home and garden website which is run as a second business and is the second largest site of its kind in Poland. Tooploox developed apps for this site as well. All apps were written natively for each platform. Tooploox was responsible for design, as well as changes and updates, ultimately offloading the work to our own team.

The apps were built successively, starting with the Android and iOS versions of our fashion store and finishing with the home garden apps.

Tooploox assigned a designer, a project manager, and 4 developers to our project.

How did you come to work with Tooploox?

We ran a competition for outsourcing agencies, and invited the better-known developers on the Polish market, as well as those with which we'd had some personal connections. We've worked in the e-commerce sector for many years, and know many people connected to the mobile market. We had worked with some of the people from Tooploox in previous companies, so there was a good indication that they'd know how to build mobile apps, both on Android and iOS, which are the 2 most popular platforms in Poland. Tooploox's founder had been the head of our development team for a previous business, before moving on to found the company. We compared pricing as well as involvement level for the agencies invited to participate and came to choose Tooploox. They had slightly higher prices but were the only agency capable of doing the entire job from the beginning till offloading the project to our internal team. Tooploox had the designers, project managers, and mobile developers available to do the job.

How much have you invested with Tooploox?

The initial cost of our project with Tooploox was $150,000. There were some additional requirements which we asked for after launching the apps, and ended up spending a total of $200,000 until the work was moved to our internal teams.

What is the status of this engagement?

We started working with Tooploox in April 2015. The whole process took 6 months from inception up till the functional apps were moved to our internal team. Our project with Tooploox has been completed.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our general feeling is that we wouldn't have been able to launch the apps as fast by working with someone else. Tooploox proved to be a hands-on agency, and handled a lot of the product work on our behalf, doing what was needed in order to launch the apps. We didn't have previous mobile experience, so we weren't the best partner to build an app for, given that we weren't able to create precise, detailed scopes in the beginning. Tooploox did a great job of launching the app within our timeframe, even though the scope proved much bigger than initially thought.

The only quantifiable metrics are the feedback on Google Play or the Apple Store. We have good reviews, but it's hard to say if those comments are a result of Tooploox's work or a reflection of the product itself. We didn't have any technical glitches, and there were no bugs reported by users or through our tests, which is definitely a success.

How did Tooploox perform from a project management standpoint?

The scope of the project inflated during the production period because of us, but Tooploox still met the time criteria. They managed the project well and provided the actual project manager, even though it was our account. We lacked experience in certain aspects of mobile development, so Tooploox's team helped us understand how things worked at a project management level.

What did you find most impressive about Tooploox?

It's hard for us to compare Tooploox to others because it was the only mobile project we'd undertaken at the time, as well as the only big external project for our company. It's extremely important for us to build products in-house because we can own them in this way and build what we want. Even though Tooploox was an external team, they tried to get an understanding of the product and what we do and provide insights.

The main reason for choosing them was that Tooploox acted like more than an outsourcing agency, which would simply build our app and forget about it. Tooploox became a part of our team and visited our offices in order to gain an understanding of how things worked. Tooploox recommended many things which we wouldn't have otherwise done, which was valuable.

Are there any areas Tooploox could improve?

Communication about the status of current work could be improved on Tooploox' side. They generally did a good job, but there were times when we weren't sure where we stood about a particular app.

4.5
Overall Score We had some issues with status communication, but it was a very nice collaboration overall.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Tooploox met all our schedules.
  • 4.5 Cost
    Value / within estimates
    The value for money was great, but there were cheaper options on the market.
  • 4.0 Quality
    Service & deliverables
    Tooploox did a great job, but they could communicate better during the work.
  • 5.0 NPS
    Willing to refer
    I always refer Tooploox.