you & tonik – the perfect mix

We’re the design ingredient missing from your digital product. Tickling users in all the right places & making your business thrive.

We're a well-knit product design studio based in Poznań, Poland. We understand that each project is an investment, and as such should yield a high ROI apart from just making your users drool over the eye candy. 

We mostly work with US-based early stage startups (pre-seed to series A), helping them define, build and scale their products. That being said, we also augument teams in organizations with more mature products, including Series D & E companies. 

Our services can be boiled down to UX/UI, branding and front-end development, and if you're keen to see more reach out, take a peek at tonik.pl.

Thanks!

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2007
Show all +
Poznan, Poland
headquarters

Portfolio

Key clients: 

Our clients include both early stage startups from prestigious incubators (Y Combinator, TechStars, Initialized, Axel Springe) as well as companies past series C (Segment, Movinga, OLX Group, FreightHub).

Kafene Image

Kafene

Kafene is a mission driven startup with the goal of empowering flexible ownership.

 

ChiliPiper Image

ChiliPiper

Chili Piper helps qualified leads automatically book a meeting or start a phone call right after they fill out a form.

 

TinyMind Image

TinyMind

Building machine learning models, easier and faster than ever.
IDEO.org Image

IDEO.org

A series of illustrations created for IDEO.org

KultureAthletics Image

KultureAthletics

The world's first smart activewear, designed for a healthier, more connected fitness experience.
Upshift Image

Upshift

A SF-based car subscription platform.
Zohr Image

Zohr

The tire shop of the future - tires delivered and installed at your doorstep.
Segment.io Image

Segment.io

Segment provides the customer data infrastructure that helps businesses put their customers first.
PerfectKnot Image

PerfectKnot

A SaaS platform for wedding planners.

Reviews

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Branding & Web Design for B2B Marketing Agency

“They were so easy to work with and they really did feel like they were part of our team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
March 2020 - June 2020
Project summary: 

tonik redesigned a website for a B2B marketing company to support their rebranding efforts. While creating uniformity across the brand, they outlined brand guidelines and delivered a 70-page deck.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Julie McKenney & Sara Dornsife
Project Manager & Partner, Matter Made
 
Verified
The Review
Feedback summary: 

Since the site launched, traffic has more than doubled. The team at tonik was excellent. Responsive, flexible, and team-oriented, they’re considered a valuable partner. They understood project goals and presented their partners with delightful and unexpected ideas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Sara Dornsife: Matter Made is a B2B marketing agency. We work with Seed and series A startups. I’m a partner doing branding, messaging, positioning, and content strategy.

Julie McKenney: I’m the head of marketing, operations and project management. I deal with schedules, budgets, timing, and creative design. I was the lead project manager when we worked with tonik.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with tonik?

SD: As a marketing and branding agency, we were neglecting our own brand. We decided we needed to put the time and energy into working on our own brand. They helped us rebrand ourselves.

SOLUTION

What was the scope of their involvement?

SD: We were building our branding guideline and brand elements. Their largest deliverable was the redesign of our website. We fully updated our website. It is the same content and layout, but we updated our messaging and branding. We were focused on creating consistency and uniformity across our brand.

We created some pretty clear guidelines and a tight brief. Then, we worked very closely with them, sometimes on a daily basis, to review what they were working on and provide feedback. They definitely felt like a partner for us.

JM: The other item was taking all of those elements and creating a deck template for us, as well as assets that we could use over and over again. In addition to our website, they created a 70-page deck template, brand guidelines, and brand pad.

What is the team composition?

JM: We had one primary designer and project manager. They also brought in a few other designers when needed and we had communication with the owner as well.

How did you come to work with tonik?

JM: We worked with tonik on a few of our clients’ projects, and we loved working with them and the quality of their work. When it came time to do our own brand, we went back to them.

SD: We knew someone who used them, so when we found them online, we recognized their name. That made us look more closely at them.

What is the status of this engagement?

JM: This project lasted from March–June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

 SD: We’ve seen about a 250% increase in traffic to our site as we’ve started to promote our new site.

How did tonik perform from a project management standpoint?

JM: It was excellent. They’re great to work with and they respond quickly. They kept us on-scope but were flexible enough that we were able to achieve the goals we wanted to. They were on Slack with us.

SD: I felt like they were partners with us. They internalized this project and came to us with some delightful and unexpected ideas.

JM: Communication with them was very easy and streamlined. They were very flexible. Whenever we gave them feedback, they just ran with it. They were so easy to work with and they really did feel like they were part of our team. They still check-in and submitted our website for a couple of different awards. They’re a champion of ours, and they’re really great partners. I’m excited to work with them on our clients’ projects again in the future.

What did you find most impressive about them?

JM: I love the animation they did for us.

SD: I was going to say the same thing.

JM: The animation is on our website, but they also gave us the files we can use for other things. They also provided direction on how to hand the project off to our developer. It was amazing to watch two agencies collaborating. The direction was very clear, and the developer was able to build it very quickly.

Everything was fantastic, we’re already working with them for a client’s project.

Are there any areas they could improve?

JM: I don’t have any criticism.

Do you have any advice for potential customers?

SD: If you have a deck to work on, you should call tonik. Be clear with what you’re looking for. They’re very creative people, but with direction, they were on board with us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Print Design for Furniture Brand

"You can sit, relax, and wait for the impressive results. That what's makes tonik great!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2019 - Feb. 2020
Project summary: 

tonik designed a website for a furniture brand. After creating designs for the site and blog, the team went on to design print materials and advertisements for the client.

The Reviewer
 
11-50 Employees
 
Poznań, Poland
Maksymilian Robiński
Co-Founder, Hoom
 
Verified
The Review
Feedback summary: 

The client's website is well-designed and modern, meeting the needs and requirements of their team. tonik works hard to create well-designed products that match the aesthetic of the client. The team is creative and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Co-founder at Hoom. Furniture brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

  1. Main website design & blog.
  2. Design of printed materials.
  3. Design of banners for Facebook ads & Google ads.

What were your goals for this project?

Our goal was to create a website that, despite being well designed, consistent with our brand, will also be optimized for the user and SEO.

SOLUTION

How did you select this vendor?

Through their dribble profile. We were amazed by their project and sense of aesthetics.

Describe the project in detail.

  1. designing of all subpages (more than 15 tabs).
  2. creating printed materials (including elements for fairs, leaflets, etc.)
  3. designing of banners for PPC advertising which match our branding.

What was the team composition?

Since the very beginning, we worked with 1 person which was very communicative and design talented :)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Just take a look at our website and see how well designed it is

How effective was the workflow between your team and theirs?

absolutely great, fast responses, no "missing messages", great support. We used Slack for communications and had a few personal meetings.

What did you find most impressive about this company?

You don't have to worry about the outcome that something might go wrong. You can sit, relax, and wait for the impressive results. That what's makes tonik great!

Are there any areas for improvement?

ZERO! Everything was perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Internal Tool Dev for Trucking Business Management Platform

"Their flexibility and willingness to adapt were impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2020
Project summary: 

tonik provided design efforts for an internal project with a trucking business management platform. They implemented different project requirements that were provided.

The Reviewer
 
1-10 Employees
 
San Francisco, California
CEO, TrueNorth
 
Verified
The Review
Feedback summary: 

tonik's work helped cut the time spent on sending invoices by 75% and the project is in full effect. The team was very communicative and had a great workflow. They worked quickly and efficiently while still creating a beautiful design.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

TrueNorth gives truckers a single place to manage their business — like Gusto + CRM for truckers. I'm co-founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

We hired Tonik because we needed a quick turnaround on a design for an internal project. At that point the team was just me and my cofounder (CTO).

What were your goals for this project?

Our goal was to decrease the time I spent manually invoicing our customers (we do that on our truckers' behalf, so we were invoicing ~$150k/mth at that point). We also needed a super quick turnaround (< 1wk).

SOLUTION

How did you select this vendor?

They were recommended by an investor.

Describe the project in detail.

I mocked up what I generally wanted in Figma, then Tonik took over. The project requirements: - let user upload documents - associate certain documents with specific customer jobs - enter customer billing info (and edit) - view all jobs on one screen - create & send invoices from jobs screen - show truckers their history of jobs

What was the team composition?

Patryk the lead set us up with Karol, who was the sole designer on our project all the way through.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're currently using the product! We optimized for speed on Tonik's engagement, so we've already built some more features on top of it. But this product decreased the time I (and now, my team) spent sending invoices by 75%.

How effective was the workflow between your team and theirs?

Effective. We're on the west coast, but never had a time-difference problem. The team is super communicative (we set up a shared slack channel).

What did you find most impressive about this company?

Their flexibility and willingness to adapt were impressive — our requirements weren't for beautiful design (although they can do that too), it was for speed. Most designers aren't willing to do that. We gave them less than one week to design a full product and they delivered.

Are there any areas for improvement?

-

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Engineering Company

"The designer was enthusiastic and fun to work with; she brought great designs and understood the brief very well."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Dec. 2019 - Jan. 2020
Project summary: 

tonik created a new visual design for an existing company website. They based their designs on provided page content and wireframes and delivered a few of the pages as code.

The Reviewer
 
11-50 Employees
 
Oslo, Norway
Michael Clelland
UX Designer, Northern.Tech
 
Verified
The Review
Feedback summary: 

While the new designs haven't launched, internal stakeholders offer positive feedback about the new look-and-feel of the website. All members of tonik were easy to communicate with, thoughtful, and open to feedback. They worked well within a restricted budget.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the UX designer and sometimes frontend developer at Northern.tech. We're a software company behind two products – Mender (IoT software updater) and CFEngine (configuration management software). Northern.tech is the company name – we are distributed round the world with headquarters in Oslo Norway.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

We hired tonik to provide us with a new visual design for our company website. We also wanted a few key pages delivered as code, which we could use as a basis for developing the rest of the site ourselves.

What were your goals for this project?

The goal was to create a more modern, friendly, exciting look to our company website. We want to attract more people and a wider mix of people, and to demonstrate we are a people-first organisation. to We also had a requirement that the new look should compliment our recent redesign of one of our product websites, to give us some consistency between company and product branding.

SOLUTION

How did you select this vendor?

We had worked with them successfully on a product website previously. In that case, we had searched online and come across a portfolio on Dribbble that had good examples of what we were looking for, so we got in touch. They are also based in Europe which was a requirement for us.

Describe the project in detail.

I had done some UX + content work up front, so we had page content and some page wireframes ready for tonik's designer to work with. We were mainly interested in the visual design of the page to create the look and feel of a fun, friendly, modern place to work. We had an introductory call where we discussed the goals and scope of the project, as well as a shared document describing the goals and scope in detail. The designs provided by tonik were shared on a tool called inVision which allowed us to comment and collaborate on the designs. When we were happy with all designs, the code was provided via Gitlab. We were in contact throughout the project using Slack, so I could ping their team if I had any questions or feedback and they could contact me for the same.

What was the team composition?

A project manager from tonik took the lead, and assigned us a designer. From then, most communication was with the designer but the project manager was always available too. After the design phase, the designer handed over to a developer who was then the natural point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We haven't published our redesigned website yet at this moment, due to our own workload and lack of capacity. However having shared the new pages within my team, everyone is very happy with the new look and feel and are looking forward to going live!

How effective was the workflow between your team and theirs?

It was easy to communicate, all members of the team were helpful. Taking the project over the holiday period meant there were some periods of inactivity from both sides, but that was expected. The designer took suggestions and incorporated them very well, showing thoughtfulness and her own ideas in the designs. Knowing the project manager was always available to be contacted is reassuring, however there was no need in this case as the workflow was smooth.

What did you find most impressive about this company?

The designer in particular was enthusiastic and fun to work with; she brought great designs and I felt she understood the brief and the goals very well. We were on a restricted budget and tonik respected that and made the project work well within our scope.

Are there any areas for improvement?

We were very happy with the results of the project. The only thing I would have done differently in hindsight is to ask more about how the code would be delivered. We could have communicated more about how the delivered code would be structured, in order to fit with our existing site setup. Perhaps a call with the developer would have helped (similar to the introductory call we had with the PM and designer).

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website & App Redesign for Employee Benefits Company

"I was very impressed with how determined they are to complete a project."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2019 - Mar. 2020
Project summary: 

tonik provided UX design and redesigns to improve a fundraising pitch deck. This included refreshing the style guide and incorporating copy. 

The Reviewer
 
1-10 Employees
 
San Francisco, California
CTO, Employee Benefits Company
 
Verified
The Review
Feedback summary: 

tonik has increased signups. The designers and communicators were talented and effective. They made everything easy to understand. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CTO & co-founder of a company called Cherry - the corporate card for personalized employee benefits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

Our company hired Tonik to redesign our homepage & in-app experience as well as design our pitch deck for fundraising.

What were your goals for this project?

Our goals were to improve communication around our product, encourage signups and improve UX for our internal app.

SOLUTION

How did you select this vendor?

Tonik was recommended to us through a friend who had used them at his company.

Describe the project in detail.

We presented Tonik with a mood board of the sort of website designs we liked. We gave them the copy we wanted to make sure was included. We had some initial back and forths about what direction the hero would go which then informed the rest of the homepage & the style guide for the entire app going forward. Their designer continued to communicate with us and as important UX questions over Slack.

What was the team composition?

We were assigned 1 designer and 1 engineer - you can scale your team up or down & you are working directly with a project manager as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our demo signups increased ~20% & we were very happy with the rebrand - we always get complimented on it.

How effective was the workflow between your team and theirs?

The designers we were assigned was an amazing communicator and experience designer. She was super talented and we enjoyed working with her very much. She made our complex product easy to use and understand.

What did you find most impressive about this company?

I was very impressed with how determined they are to complete a project. With other teams I have worked with in the past, they'll get blocked on something like "oh I'm designer, not an illustrator so I can't make any illustrations for this" and the project suffers... but not with Tonik - they're full-service design & can unblock themselves - they have an illustrator on staff.

Are there any areas for improvement?

Tonik is amazing!

5.0
Overall Score The quality and their work is hard to find & their prices are very reasonable. What a gem!
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They are on a different time zone but it wasn't a big deal for us
  • 5.0 Cost
    Value / within estimates
    Amazing cost - you will never find a better deal.
  • 5.0 Quality
    Service & deliverables
    Their designs took our company to a new level
  • 5.0 NPS
    Willing to refer
    I very enthusiastically recommend Tonik.

Design for FinTech Company

"The quality, the spirit, and the friendliness of the people working at tonik impressed us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Ongoing
Project summary: 

tonik provided design services for a FinTech company. The team designed the client's website and created UX designs, brand identity, a logo, a color scheme, and more.

The Reviewer
 
11-50 Employees
 
Zug, Switzerland
Habib Gzara
Co-Founder, FinTech Company
 
Verified
The Review
Feedback summary: 

The website has recieved positive feedback from customers on it's sleek and clean design. tonik utilizes their creativity and experience to produce modern results that fit the needs of the client. The team is hard-working, flexible, and east to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am head of Consulting and Business Modelling at JAROWA. Among my responsibilities was to define the features and design of our platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

Tonik have been helping JAROWA in defining aspects of Corporate Identity & Design (Logo, Color Scheme,...) and the UX/UI design of the platform.

What were your goals for this project?

JAROWA platform is a B2B2C platform which helps corporates such as insurance companies and administration to have through JAROWA access to a community of qualified service providers, manage them according to their strategic goals, and manage the work orders given to the service providers.

SOLUTION

How did you select this vendor?

We identified a list of companies through desktop research, we shorted the list based on an RFI and selected Tonik based on their delivery for a mini project.

Describe the project in detail.

The project was mainly about designing the UX of a web platform. Un a skype call we explained to them the business background. Then during the development phase we asked them to design a new psge of the platform. The design process is iteative. It means i get a first proposal, give my feedbacks and then it gets improved, and so on. For the more complex features, Tonik designed different options.

What was the team composition?

Project manager, and a designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our customers love the design of the platform. It is modern, neat, clear and intuitive to use

How effective was the workflow between your team and theirs?

Very effective. The communication is always direct. Tonik kept the promised deadlines and they delivered always quality results. I value also the fact, that Tonik employees are proactive, come with new ideas to make the product better, and challenge me if necessary.

What did you find most impressive about this company?

The quality, the spirit, and the friendliness of the people working at tonik impressed us.

Are there any areas for improvement?

They could be faster. But deadline were always met, and the delivery was always wirh good quality.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    they are may be not the cheapest, but it is extremely good price for the the value
  • 5.0 Quality
    Service & deliverables
    very satisfied with the interactions and deliveries
  • 5.0 NPS
    Willing to refer

Graphic & UX Design for Lead Gen Startup

"People ask who our designers are because they really like what we have."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2016 - Ongoing
Project summary: 

Tonik offers a suite of design solutions, including website UI/UX, product design, A/B testing in conjunction with marketing efforts, and mockups for upcoming products. They also offer design strategy.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Gerald Fong
CEO, Elucify
 
Verified
The Review
Feedback summary: 

The greatest compliment to Tonik’s work is the ease of use in their work. The team has established an effective project management system and they deliver features in a few days. While they deliver their best work when they’re given clear and thorough guidelines, they always meet quality standards.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My company is called Elucify. We build products to help people find leads to sell more effectively. I’m the CEO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tonik?

Our team has very strong engineering and sales capabilities, but we were lacking a good freelance designer. We weren’t quite ready to hire someone full time, and we wanted to find someone who communicated effectively and could create designs that were at our standards. I think we have a pretty high design bar for what we like. We had talked to quite a few designers, and we found Tonik to be very good.

Before that, our site had been designed by one of the founders. It was not slick in any way and didn’t look that great. We knew that in order to take the product to the next level, we needed a designer to help us.

SOLUTION

What was the scope of their involvement?

The scope was the entire product, including the landing page, the actual product itself, mockups for new product lines we’re going to be releasing, and A/B tests that we’re doing with marketing. They just did everything you could possibly imagine.

One aspect of design is just making something look good, but I think the other aspect they do is to think about how to make it easier to use. They sometimes add or remove information to make a page more aesthetically pleasing. We would send them a mock, and they would put in their own design expertise. They made suggestions about adding logos and more images to make a page look better. They might give feedback that there’s too much text on a page. There’s some higher-level guidance when designing, in addition to just trying to make things look good.

I haven’t found research on user base or surveying customers to be a big issue. We try to be very communicative in terms of what our user base thinks about and cares about, and I think Tonik has been able to capture that pretty well.

I communicate with one point person, Patryk [Cobczak, Graphic Design Specialist]. I believe different designers in the firm work on the project, but we’re okay not knowing too much about that. We care that the designs look really good and we have someone we can communicate with very well. We’ve been very happy with whatever process they have underneath the hood. It’s been pretty effortless for us.

How did you come to work with Tonik?

We started a broader search, trying to find the right designer to work with, and I talked to a few people I knew. I looked at different services online, and we also put out feelers through different forums. We’re part of this one incubator which is fairly prestigious in Silicon Valley, and we looked there for referrals. Someone had referred Tonik because they had a good experience with them. That was the original introduction. We selected Tonik over other designers for a combination of reasons, including the speed at which they work and the quality of their designs. The price point is really friendly for a startup as well.

How much have you invested with Tonik?

We’ve spent between $8,000 and $12,000.

What is the status of this engagement?

The project began around May of 2016 and our relationship is ongoing. They’re actually delivering something to us tomorrow.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve gotten feedback that our product is really simple and easy to use, and that’s huge for any software product. Being easy to use is incredibly difficult. People ask who our designers are because they really like what we have. It’s pretty common that we hear stuff like that.

How did Tonik perform from a project management standpoint?

They perform very well. The process usually starts with a scheduled Skype call, and then we check in every day or two, depending on the size of the project. Some things take three to five days to design, and others may take a day. The more frequently we give feedback, the higher fidelity is in terms of what we’re looking for. There is a time difference between us and Poland, so we tend to talk with them either early in the morning or late at night, and that works for us.

What did you find most impressive about Tonik?

I think it’s just the combination of speed, quality, and price. We’ve been very happy that we get all of these in our engagement with Tonik. We chose not to work with a lot of designers in the past because they didn’t hit our design bar, but that was very clearly not a problem with Tonik.

Are there any areas Tonik could improve?

Nothing really jumps out. We’re very happy with them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They meet the deadlines almost always. Sometimes there might be a holiday we don’t know about, or some communication thing happens, but they’re usually very good.
  • 5.0 Cost
    Value / within estimates
    It’s a great price.
  • 4.5 Quality
    Service & deliverables
    We’ve always been very happy with all the deliverables. There are cases when it isn’t at the point we wanted, but we just iterate with them a few more times to get it there.
  • 5.0 NPS
    Willing to refer
    They’re very good.

Homepage Design for Marketplace

"Their professionalism while delivering high-quality results is impressive."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

tonik is redesigning a homepage and overall continuous integration (CI) for a marketplace.

The Reviewer
 
51-200 Employees
 
Germany
CTO, Marketplace
 
Verified
The Review
Feedback summary: 

The design has been well-received so far and turned productive after just a few weeks. Their workflow has been highly efficient and they produce high-quality designs. The remains easy-going and accommodating to any changes requested by the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CTO of a marketplace operating in Europe

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

Our website was already pretty outdated design-wise and we were looking for a Design company that can bring a bit of 2020 spirit on our look and feel.

What were your goals for this project?

Definitely, we wanted to step up our design and also get some professional experience when it comes to UI/UX side since we don't have anyone inhouse.

SOLUTION

How did you select this vendor?

We looked across professional companies with a good score in Clutch and also some relevance in Behance/Dribbble which were sharing our timezone

Describe the project in detail.

Whole redesign of our homepage and overall our CI

What was the team composition?

We had a project manager, a second project manager based on the daily business and a designer assigned to all our projects

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within few weeks the cooperation started to be productive and all our stakehiolders were happy with the new vision Tonik has brought to us.

How effective was the workflow between your team and theirs?

It has been highly efficient since we understood since the very first moment and it didn't require almost any iteration after their first drafts.

What did you find most impressive about this company?

The quality in their designs and how easy-going they are in all the changes we requested. Also, their professionalism while delivering high-quality results is impressive.

Are there any areas for improvement?

Nothing to add

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing for Scheduling App

"They have talented designers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Ongoing
Project summary: 

tonik provided marketing services and UI/UX support. 

The Reviewer
 
11-50 Employees
 
New York
Alina Vandenberghe
Co-Founder, Chili Piper
 
Verified
The Review
Feedback summary: 

tonik made the product and website look great. They delivered on time and were a pleasure to work with. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CXO & Co-Founder at Chili Piper

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

Marketing & Product

What were your goals for this project?

Ease of use, clarity of information

SOLUTION

How did you select this vendor?

We tested a few agencies with a small project and Tonik delivered what we wanted

Describe the project in detail.

Marketing & product work for Chili Piper

What was the team composition?

UX, UI, Brand

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They make sure our product feels and look great. Same for our website

How effective was the workflow between your team and theirs?

Tonik is always responsible and makes sure we know when they will delivery

What did you find most impressive about this company?

They have talented designers, it was a pleasure to work with

Are there any areas for improvement?

Not really

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Logistics Startup

"Yes, we were happy with the initial project."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Jan. 2020
Project summary: 

tonik provided a website redesign for a logistics startup. 

The Reviewer
 
201-500 Employees
 
Berlin, Germany
Marketing Lead, Logistics Startup
 
Verified
The Review
Feedback summary: 

tonik created a solid project. The communication was effective and they delivered on time. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We used Tonik for all design and web development related tasks for our venture backed ($50M+ in funding) logistics startup. As Marketing Lead I worked closely with their team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tonik?

We started with a website redesign project, which they delivered on time and in budget. We then started to use them for most of our design and web development project over the next years.

What were your goals for this project?

Create a new look&feel for website that still represents our Brand.

SOLUTION

How did you select this vendor?

I had multiple calls with about 5 agencies. We used a selection matrix to rank all agencies. Tonik scored best.

Describe the project in detail.

We did many projects with them, the biggest one was the complete redesign of our website.

What was the team composition?

I handled most of the communication with them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, we were happy with the initial project (website redesign) and hired them for many more.

How effective was the workflow between your team and theirs?

We communicated in English via Slack. We had a very open and direct communication without big delays.

What did you find most impressive about this company?

They deliver and it looks good.

Are there any areas for improvement?

Nobody is perfect. But overall there were no big issues.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer