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Top-Rated WordPress Web Design & Development

4.9
36 reviews
Bronze
VERIFIED

TinyFrog Technologies is a San-Diego-based web agency, specializing in WordPress web design and development, secured hosting and maintenance, and search engine optimization.

Founded in 2003 in San Diego, TinyFrog offers a conversion-based approach to web design, and its team has built well over a 1,000 websites. 

 

OUR APPROACH

Tiny Frog Technologies pairs a conversion-based approach with top-rated design & development to deliver a website that is not only first class in aesthetics, but more importantly, an effective marketing tool.

We bridge the gap between an individual designer and a large agency. We behave like an agency in terms of our range of specializations & client support, but our pricing is typically much more affordable.

READ MORE...
 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2003
Show all +
San Diego, CA
headquarters
  • 4455 Murphy Canyon Road, Ste. 100
    San Diego, CA 92123
    United States
    619.202.7542

Portfolio

Key clients: 
Cox Communications, Lee & Associates, Sycuan, Rady Children's Hospital, UCSD, Ken Blanchard Companies
Patpatia & Associates Image

Patpatia & Associates

Website: https://patpatia.com/

Patpatia & Associates are dedicated management consulting professionals with deep industry expertise. 

Its team offers a full spectrum of consulting services that deliver comprehensive planning and clear implementation tactics. 

La Jolla Capital Group Image

La Jolla Capital Group

Website: http://ljcg.com/ 

La Jolla Capital Group offers a deep insight and can provide financial flexibility, with over 50 years of combined experience as both lenders and investors and a strong roster of trusted lending partners nationwide.

SOLUTE Image

SOLUTE

Website: https://solute.us/

SOLUTE was founded in 2002 to solve high-end/complex engineering problems for Government clients who are focused on delivering essential operational capabilities.

 

Lee & Associates Image

Lee & Associates

Website: https://www.lee-associates.com/

Lee & Associates is the largest broker-owned real estate firm in the nation, with 49 locations across the nation.

Lee & Associates offices offer a broad array of real estate services tailored to meet the needs of the company’s clients in each of the markets it serves. 

Ken Blanchard Image

Ken Blanchard

Website: https://www.kenblanchardbooks.com/

Ken Blanchard is the cofounder and Chief Spiritual Officer of The Ken Blanchard Companies®, an international management training and consulting firm that he established in 1979. The One Minute Manager® — the iconic 1982 classic that he coauthored with Spencer Johnson — sold more than 13 million

…
copies.
Read more...
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Phalanx Biotech Group

Website: https://www.phalanxbiotech.com/ 

PhalanxBio Inc, is a subsidiary of the parent company, Phalanx Biotech Group (Taiwan) which was established in 2002, as an offshoot of the prestigious Industrial Technology Research Institute of Taiwan (ITRI). 

Data Endure Image

Data Endure

Website: https://www.dataendure.com/

DataEndure helps companies build digital resilience so that their critical information assets are protected and available to the right people, at the right time.

For more than 35 years, DataEndure has served industry leaders such as Cisco, Apple, Google, Renown Health, Chevron, and Yahoo.

 

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The Granger Network

Website: https://grangernetwork.com/

The Granger Network is an executive coaching firm that leverages key aspects of the human experience  as essential nutrients for a thriving and profitable business. 

 

International Data Systems Image

International Data Systems

Website: https://velocitywms.com/

Since 1990, International Data Systems has been creating innovative inventory control solutions using the latest Microsoft technologies. Their Velocity WMS software was the first ever cloud based subscription WMS service (SaaS). 

Reviews

4.9
36 reviews
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Web Design & Development Projects for Hospital

"They have good attention to detail and they’re responsive."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

Tiny Frog Technologies provides ongoing web design and development services with SEO in mind. 

The Reviewer
 
1,000 - 5,000 Employees
 
San Diego, California
Senior Marketing Specialist, Hospital
 
Verified
The Review
Feedback summary: 

The third-party client is pleased with the services. In particular, they're happy with Tiny Frog Technologies' customer service. They are a communicative team that pays attention to detail. They produce fresh designs that align with the desired brand image.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior marketing specialist in the medical industry. We manage pediatric medical offices in Southern California and Southern Riverside County.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

We needed help with our web design and development projects.

SOLUTION

What was the scope of their involvement?

Tiny Frog Technologies has provided posting and design services. 

There are a bunch of different projects. We have one website for our main client, and we also have one for our company. 

We’ve been working with our client for about three years on a project by project basis. The main project was launching a whole new website, and we had it done in under four months. We’re still working on overhauling another website, and that should be done by the end of the year. 

We had initial meetings where they pitched their business as a whole and their experience in healthcare. Then, we discussed our client and their goals. 

We gave them content and worked together on a wireframe of what we needed to present to patients’ families. Then, they designed the site that we approved including a global header, a global footer, templates, and an online provider directory. Then, we launched the site.

For SEO, they referred us to a vendor that works very closely with them. Everything on the backend of the website is coded correctly to enhance SEO.

What is the team composition?

I deal with the CEO, a project manager, a designer, and someone on the backend who does the programming. I also deal with their accounting services to process payments.

How did you come to work with Tiny Frog Technologies?

We knew we needed a new vendor, and so we solicited three different bids. We chose them based on their presentation and work samples.

How much have you invested with them?

We’re not on a monthly retainer. We are on a project-by-project basis with costs ranging from $700 - $3,000. Annual hosting is roughly $1,100.

What is the status of this engagement?

We started working together in August 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most important thing that our client wanted was customer service, and Tiny Frog Technologies was very responsive. There are no complaints from us or our client.

If there were any issues with the website or we need to update a template, they responded within 24 hours and fixed it. If we have any problems with provider results on a searchable directory, they respond promptly to our emails. 

Regarding the design services, they understood the brand and our limitations on the color scheme. 

How did Tiny Frog Technologies perform from a project management standpoint?

They were excellent, which is why we renew every year and stick with them as our client. We communicate via email and conference calls daily or weekly depending on what project phase we’re in. 

What did you find most impressive about them?

They have good attention to detail and they’re responsive. They understand us and know what our client wants.  It’s kind of a partnership in that regard. 

They keep track of trends so they’re not going to design an outdated site. For example, I’ve already sent them a copy of what I need on a template for next week and the goals for it. Giving them that information allows our designer to create a layout proposal that we can look at and approve or make changes. 

Are there any areas they could improve?

No, there are no areas that I’d have them improve.

Do you have any advice for potential customers?

Before you go to a website development company or a marketing agency, you have to understand either your company or your client’s company and what the ultimate goal is.

You should know what you want people to walk away with after they visit your website, see your logo, see an advertisement, or pick up a flyer.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for 3rd Party Reproduction Company

“The amount of attention they provide to their clients was beyond my expectations.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan - May 2018
Project summary: 

Tiny Frog Technologies designed and developed a website for a 3rd party reproduction company. Their team scrapped an old outdated design and built a new site from scratch.

The Reviewer
 
2-10 Employees
 
Chula Vista, California
Director of Marketing & Social Media, 3rd Party Reproduction Company
 
Verified
The Review
Feedback summary: 

The website has received positive attention from clients, who note it’s mood-boosting design. Tiny Frog Technologies has the project management skills and technical expertise necessary to make abstract ideas a reality. Their tenacity and creativity led to further engagements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of marketing and social media at a 3rd party reproduction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

Our website was old and we needed a new fresh start.

SOLUTION

What was the scope of their involvement?

Tiny Frog Technologies handled a complete overhaul of our website. Their team designed and developed the new site from scratch to give us a brand new and updated platform.

What is the team composition?

We worked directly with Chelsea (Development Coordinator/Support, Tiny Frog Technologies) and Michelle (Web Designer, Tiny Frog Technologies), but they also had a team of backend developers on our project.

How did you come to work with Tiny Frog Technologies?

I searched for vendors on Google and looked at a couple of different companies. It was important to me that the company was local because I wanted to be able to meet in person. After meeting the CEO, I felt comfortable enough to proceed with the project. I felt as though Tiny Frog Technologies was willing to push the envelope and liked that they didn’t come in with a set vision. I had an idea of what I wanted, but I really wanted to let the designers run loose.

How much have you invested with them?

We have invested between $6,000–$8,000.

What is the status of this engagement?

Our engagement with Tiny Frog Technologies ran from January–May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We constantly get feedback from clients that the website is colorful and makes them happy. People genuinely enjoy going to the site. Tiny Frog Technologies did an excellent job with the design of the website and at facilitating the work. Our account manager was excellent.

How did Tiny Frog Technologies perform from a project management standpoint?

From a project management standpoint, they exceeded my expectations. They are by far one of the best companies I have been able to work with. We still work with them on a maintenance basis and they continue to give above and beyond what you would typically see in the industry.

What did you find most impressive about them?

The amount of attention they provide to their clients was beyond my expectations. 

Are there any areas they could improve?

No, I was so pleased with their organization and their project management that I decided to work with them for my next project. 

Do you have any advice for potential customers?

Provide them all the information possible and be open to communication with them. Be willing to test the waters with them design-wise and let them do what they do best. That’s what I did on this project, and we got good results. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Design for Wholesale Company

"Let them know your vision and they can bring it to life."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - May 2019
Project summary: 

Helping with rebranding efforts, Tiny Frog Technologies designed and developed a new WordPress website and assisted with content creation.

The Reviewer
 
1-10 Employees
 
Pompano Beach, Florida
CEO, Foundation Flooring
 
Verified
The Review
Feedback summary: 

The website looks professional and the conversion ratio has improved. Tiny Frog Technologies met all needs, while their exceptional organizational skills and ability to set clear expectations made them easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Foundation Flooring.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

We were looking for a company to design a new website for us and help us rebrand our company.

SOLUTION

What was the scope of their involvement?

Tiny Frog created a website with a professional and sleek design that was targeted at our design community, contractors, and builders. It's a WordPress website and they managed both the design and the development. They also handled the creative aspect and helped us with the content.

What is the team composition?

I worked with a project manager and four other members of their team.

How did you come to work with Tiny Frog Technologies?

They were recommended to us. I interviewed three companies and Tiny Frog stood out because of their professionalism and expertise.

How much have you invested with them?

We spent about $11,000.

What is the status of this engagement?

We started working with them in October 2018, and the project was completed in May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can now confidently refer people to my website. We've received a lot of positive feedback from our design community and our users are more engaged. The website also helped us with the conversion ratio.

How did Tiny Frog Technologies perform from a project management standpoint?

We had a weekly phone call to discuss the progress and they did a great job. We planned the launch for February, but I was working on some other projects, so I wasn’t getting back to them in time, which caused the delay. I worked with different companies in the past and I had three different websites within the past 10 years, but Tiny Frog was the most organized and set clear expectations from the beginning.

What did you find most impressive about them?

The whole process was really thought-out. They're great communicators, so we had a fantastic experience.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Let them know your vision and they can bring it to life.

4.5
Overall Score We're highly satisfied.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They met all their deadlines. Any delays were on my end.
  • 4.0 Cost
    Value / within estimates
    It was a very good value.
  • 4.5 Quality
    Service & deliverables
    They delivered a high-quality website. We're very happy with it.
  • 5.0 NPS
    Willing to refer

Website Refresh for National Magazine

"All the feedback has been positive so far."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Jan. 2019
Project summary: 

Tiny Frog Technologies helped redesign a website to boost overall functionality and design, with the primary new features being Accelerated Mobile Pages and subscription opportunities.

The Reviewer
 
11-50 Employees
 
Carlsbad, California
Aaron Wells
President, Digital Ink
 
Verified
The Review
Feedback summary: 

Communicating clearly from the start, Tiny Frog Technologies’s expert team inspired confidence throughout the project. The team corrected bugs quickly and responded equally as promptly to other concerns. While the overall timeline could have been shorter, the quality of work generally won the day.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the president of a B2B digital magazine for North America.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tiny Frog Technologies?

We needed to rebuild or refresh our website. This will be the second website they’ve done for us.

What were your goals for this project?

We wanted a new look for our website, with more options to incorporate additional advertising. We also wanted better functionality, accelerated mobile pages, and subscription opportunities.

SOLUTION

How did you select this vendor?

We’ve worked with Tiny Frog Technologies for around four years. They’re now our go-to vendor for anything web design or development related.

Describe the project and the services they provided in detail.

Tiny Frog Technologies started with a research call for them to understand what we were trying to achieve with the new website. They went through various stages of development, giving us time for review. We went through all the design requirements on every new page and then waited for the framework to be complete. Adjustments were made where necessary.

What was the team composition?

We worked with a discovery team, a development and design contact, as well as a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new site has only recently gone live, but we expect to see great results. All the feedback has been positive so far.

How was project management arranged and how effective was it?

We had a direct contact that handled most if not all of the communication. That person also set the timelines for each section to be complete. They also arranged the necessary conference calls to present each part of the website as it was ready for feedback and changes. Each release on time per the set scheduled, and they were available at any time by phone or email.

What did you find most impressive about this company?

Everything was great.

Are there any areas for improvement?

We would’ve preferred a slightly quicker timeline, but everything worked out in the end.

5.0
Overall Score They're a reliable company you can trust to do right by your business.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was easy and simple.
  • 5.0 Cost
    Value / within estimates
    Their price point is impressive.
  • 5.0 Quality
    Service & deliverables
    They were always great.
  • 5.0 NPS
    Willing to refer
    I'm always willing to recommend them.

WordPress Web Design & Dev for Aerospace Company

“Tiny Frog Technologies made a hugely positive impact within our company.”    

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Jan. 2019
Project summary: 

Tasked with revamping an outdated and sub-par website, Tiny Frog Technologies supported an end-to-end redesign to improve a brand. They led the project from wireframing and iterating to development and launch.

The Reviewer
 
51-200 Employees
 
San Diego, California
Business Analyst, Space Company
 
Verified
The Review
Feedback summary: 

Tiny Frog Technologies allocated a full range of design, development, and business experts to lead the client through the rebranding and platform redesign process. Ultimately, they delivered a brand-new site with a look and feel employees praise. The team is attentive and communicative. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a business analyst at a defense contractor that provides software and network engineering services to the U.S. Navy and other parts of the Department of Defense.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

We needed to upgrade our website. As a tech company, we felt embarrassed about the poor state it was in at the time. We hired Tiny Frog Technologies to conduct a major upgrade. 

SOLUTION

What was the scope of their involvement?

During the initial sales call, we established the idea we were looking for. After we signed a contract, we moved into the design phase. We gathered requirements, discussed ideas about how the site should look, and structured a wireframe for the layout. 

Tiny Frog Technologies dedicated a designer to our project who made several mockups. He helped me nail down my vision early on the project, so the design phase didn't drag on for more than a couple of weeks. 

We sent feedback and held videoconferences to walk through our ideas. Once we decided on the theme and general look for the website, we kicked over the project to the developers to actually build out the site. We reviewed it a few final times before launching the site last month. 

What is the team composition? 

We worked with Alixis (Development Coordinator, Tiny Frog Technologies) during the first round. Later on, Ben (Web Designer, Tiny Frog Technologies) and another resource helped us during the development phase. Chris (Development Coordinator, Tiny Frog Technologies) assisted us with the launch. 

How did you come to work with Tiny Frog Technologies?

We searched for a local company in San Diego that had experience with clients who work with the U.S. military. Tiny Frog Technologies did, and we liked their portfolio of work they had done in the past. 

How much have you invested with them?

The project cost a little over $10,000. We're now paying an annual fee for maintenance and security. 

What is the status of this engagement?

We started working together in July 2018 and finished the website six months later. It launched in January 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Tiny Frog Technologies made a hugely positive impact within our company. I think most of our employees had been ashamed of how we used to be represented online. Based on feedback I got internally, our team is no longer afraid to refer people to our website. They really helped changed our brand, which is now much more favorable amongst our current employees. 

How did Tiny Frog Technologies perform from a project management standpoint?

Tiny Frog Technologies did a great job of managing the project. We mostly communicated using phone calls and emails, usually weekly. 

What did you find most impressive about them?

I enjoyed communicating with Tiny Frog Technologies. Our project manager was always readily available. She responded to any of our communication within 24 hours, which I really appreciated. 

Are there any areas they could improve?

No. I'm pretty happy with our partnership altogether. 

Do you have any advice for potential customers?

I definitely suggest contracting with Tiny Frog Technologies. My best advice is to be prepared going into the process. The only issue that held up our project was internal, on my end. From the client side, we had a delay with getting them the written content so we could actually launch the website. 

5.0
Overall Score I’m really happy with their products and service.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The only missed deadline we missed was an internal one. The project manager kept up a fast past for the project.
  • 5.0 Cost
    Value / within estimates
    Of the four other local companies I considered, Tiny Frog Technologies definitely offered the best value for the price.
  • 5.0 Quality
    Service & deliverables
    Communication with the project manager and the quality of deliverables were both great.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

WordPress Web Redesign for Print Company

“The website Tiny Frog developed has received nothing but positive feedback.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2018 - Jan. 2019
Project summary: 

Tiny Frog redesigned and developed a WordPress website from scratch, including wireframes.

The Reviewer
 
11- 50 Employees
 
Vista, California
Terry Fyffe
President & CEO, Electronic Output Solutions
 
Verified
The Review
Feedback summary: 

Tiny Frog created an interactive, modern website that has received a lot of positive feedback thus far. Highly responsive and accessible throughout the engagement, working with their team was a breeze. They were flexible and accommodating to changing schedules and design directions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president and CEO of Electronic Output Solutions, a printing and mailing company with offices in California and Texas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

Our website hadn't been updated in 17 years, so we engaged Tiny Frog to create a more modern and responsive design.

SOLUTION

What was the scope of their involvement?

Tiny Frog redesigned and developed our website on WordPress from scratch, walking us through a discovery phase and creating wireframes in the process. I reviewed the copy and designs, providing some edits before they ultimately launched the site.

What is the team composition?

I worked with a project coordinator and a few others on the project.

How did you come to work with Tiny Frog Technologies?

I found them through an online search for local vendors with expertise in developing B2B websites. The other company I considered was almost twice the price, but offered the same quality of work. Based on their strong portfolio and affordability, I decided to go with Tiny Frog.

How much have you invested with them?

We invested just under $10,000.

What is the status of this engagement?

We worked together from June 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did an outstanding job. The website Tiny Frog developed has received nothing but positive feedback. After posting it on my personal LinkedIn, I had over 700 views and positive comments from professionals within my network.

How did Tiny Frog Technologies perform from a project management standpoint?

They performed very well; they were accessible and responsive whenever I needed to reach them around my schedule.

What did you find most impressive about them?

They were very flexible and accommodating, working with me as I made changes to the wireframes or other designs.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Redesigning and developing a website is a big task, so I'd suggest working in plenty of time to get the site to launch.

5.0
Overall Score If I had to do it all over again, I'd choose Tiny Frog in a heartbeat.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were never behind and were accommodating to my changing schedule.
  • 5.0 Cost
    Value / within estimates
    They offer top quality work for a fraction of the price of other competitors.
  • 5.0 Quality
    Service & deliverables
    They were tentative, committed, and easy to work with overall.
  • 5.0 NPS
    Willing to refer
    I'd recommend them without hesitation.

Website Development for Local Accounting Firm

“They stuck to our plan and delivered exactly what they promised.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2018 - Jul 2018
Project summary: 

Tiny Frog Technologies designed and developed a website, following a general idea and business goals. They integrated an end client-facing portal and provided training on how to use the site.

The Reviewer
 
1-10 Employees
Everardo Nava
Owner, Nava & Company
 
Verified
The Review
Feedback summary: 

Tiny Frog Technologies is highly skilled and does great work. The team is talented and friendly, and end users say the website looks good and functions well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Nava & Company, an accounting and tax practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

I needed a partner to develop a website for my business.

SOLUTION

What was the scope of their involvement?

I gave them the general idea of what I was looking for and our business goals, and Tiny Frog Technologies implemented a website, doing both design and dev. It’s for our current customers, and it has a link to a portal that allows them to access their information.

What is the team composition?

I worked with four people: a strategist, designer, developer, and someone to train me on how to use the website.

How did you come to work with Tiny Frog Technologies?

I did some research and found a bigger company I initially wanted to work with. However, they referred me to Tiny Frog Technologies, and I thought they were a better fit anyway, so I hired them.

How much have you invested with them?

I spent around $7,000.

What is the status of this engagement?

We worked together from March–July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My main goal was to get a website, and that’s exactly what they delivered. My clients are happy with it, saying it’s appealing and user friendly.

How did Tiny Frog Technologies perform from a project management standpoint?

They stuck to our plan and delivered exactly what they promised.

What did you find most impressive about them?

They’re a great team with lots of talent. They fit well with small businesses because they understand how they work.

Are there any areas they could improve?

No. I was satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design & Marketing for Plumbing Company

“…their team could be trusted with our site and would work hard to overcome any roadblocks we would potentially face.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Tiny Frog Technologies revamped an outdated website to improve responsiveness, and to bring in new clientele. The team redesigned imagery and colors. They continue to perform scheduled maintenance.

The Reviewer
 
11-50 Employees
 
San Diego, California
Natalie Barillas
Marketing Director, Ideal Plumbing, Heating, Air & Electrical
 
Verified
The Review
Feedback summary: 

Conversions and customers increased for the business. Tiny Frog Technologies delivered an aesthetically-pleasing and easy-to-use web platform. Their approach to explaining various functionalities and topics benefitted the collaboration. Expect a professional and communicative group of web designers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for Ideal Plumbing, Heating, Air & Electrical based in San Diego. We’ve serviced clients since 1960.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

Our site was outdated. It hadn’t been redesigned in almost ten years. We hired Tiny Frog Technologies to create a website that was user-friendly and mobile responsive to bring in new clients and customers.

SOLUTION

What was the scope of their involvement?

While designing the website, we wanted Tiny Frog Technologies to relay the message that we’re a professional and trustworthy company. Their team helped with the overall aesthetic of the site, implementing consistent imagery and colors. Pictures of our services are detailed on the site. They worked on the user interface of the website with the goal of making it more efficient.

They also created a contact form on the home page to capture leads. Tiny Frog Technologies continues performing security maintenance. They offer a monthly program for website backup and security.

What is the team composition?

We mainly work with Inga (Lead Development Coordinator, Tiny Frog Technologies) and a designer.

How did you come to work with Tiny Frog Technologies?

Whenever I searched for San Diego web design companies, Tiny Frog Technologies kept coming up. There were a ton of reviews on Yelp and Google. After looking through their clients and previous work, we met with Mikel (Owner, Tiny Frog Technologies) and were impressed with their professionalism. I felt that their team could be trusted with our site and would work hard to overcome any roadblocks we would potentially face.

How much have you invested with them?

We’ve invested around $14,000.

What is the status of this engagement?

We started working with Tiny Frog Technologies in May 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our designer was excellent. We’ve seen more contact form completions and lead conversions. The professional website’s user experience makes it easier to engage with customers. They are using the contact form to use our services, and our employees can refer customers to our website.

How did Tiny Frog Technologies perform from a project management standpoint?

Their project management was effective. We used InVision to log in and make notes on their work to guarantee we were on the same page. If I ever had a question and needed an update during development, their team got back with an answer as soon as they could. Communication was open and efficient.

What did you find most impressive about them?

Tiny Frog Technologies didn’t get caught up in industry jargon. Their team took the time to explain the functionality of our site and how things would work. I tend to have detailed questions, and they happily took the time to answer them.

Are there any areas they could improve?

When the site launched, I tested it on my phone, and it wasn’t as mobile friendly as I had hoped. Features weren’t loading correctly for me as it was for them. They addressed it, but if I hadn’t caught it, there could’ve been errors for others.

I wish training sessions would’ve been more structured. When it came time for a phone meeting regarding WordPress, it was more open to questions I had, and I feel that I missed a few items. I think they thought I had more of an understanding than I did.

Do you have any advice for potential customers?

I would advise customers to stay on schedule. It’s hard when there are job tasks and other responsibilities, but it’s crucial to make your website redesign a priority. Don’t be afraid to ask questions and to speak up if something isn’t aligning with the goals for your site. Stay on track with the timeline and make sure everything is how you wanted it to be.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Having a more realistic timeline would’ve worked better. There were delays on both sides.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Design for Data Management Company

"Tiny Frog Technologies created options that accurately expressed my ideas."

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5.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2017 - Sept. 2018
Project summary: 

Tiny Frog Technologies developed two WordPress sites. They created wireframes and went through an iterative, collaborative design process before uploading content and launching the platforms. 

The Reviewer
 
11 -50 Employees
 
San Diego, California
Director of Data Management & Planning, Maritime Company
 
Verified
The Review
Feedback summary: 

Tiny Frog Technologies crafted attractive designs for the website that reflect the ideal company image. Responsive and highly motivated, the team excels at communication and works diligently to deliver outstanding results. They maintained a rapid pace and seamless workflow.

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of data management and planning for a nautical company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

We needed some help from a professional company to build a new website. As far as I know, we didn't have one previously. If we did, it wasn't functioning correctly. 

SOLUTION

What was the scope of their involvement?

I joined the project eight months in because it had unfortunately stalled out due to internal process issues with delivering content. From what I understand, Tiny Frog Technologies designed wireframes, educated our team, and developed two websites on WordPress. They got the first one up and running, but the second one was delayed because nobody from our company had gathered content to give the team. Once I did so, the project became easier. 

After I uploaded materials to the team’s platform, they got everything online within 24–48 hours, or at least partially on the website. I went through several iterations with the team and took notes about corrections we needed. They made all the changes. 

Finally, I gave Tiny Frog Technologies access to our host server. Our IT resource said the teammate who helped him was very skilled and pleasant to work with. The team ultimately launched our website which took about 24 hours due to all the refreshing and servers it had to go through. 

What is the team composition? 

I interacted with one person from the team, Andrea (Designer and Development Coordinator, Tiny Frog Technologies). I was only on the project for about 3–4 weeks. I contacted whenever I needed something, at minimum once a week. She had quick turnaround response times responding to my phone calls and emails. Towards the end of the project, I called her a few times each day. 

How did you come to work with Tiny Frog Technologies?

The decision wasn't my call. Somebody else hired Tiny Frog Technologies before I met them. 

How much have you invested with them?

I don't know how much it cost to develop the site, but hosting costs about $60 per month. 

What is the status of this engagement?

Tiny Frog Technologies worked on our project from December 2017–September 2018. They were just getting started when I joined the company last year. Gathering content to when the site launched last week took slightly less than a month. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From an aesthetic point of view, Tiny Frog Technologies definitely aligned the site designs to our vision. The team was adept at helping me decide what I wanted. Sometimes I couldn't figure out exactly how I wanted it to look or couldn't figure out how to get there. Tiny Frog Technologies created options that accurately expressed my ideas. They made it easy to pick one that worked the best. 

How did Tiny Frog Technologies perform from a project management standpoint?

Tiny Frog Technologies managed the project very well and communicated effectively. They delivered everything on time. 

What did you find most impressive about them?

Since I’m usually very driven, people often have to ask me to slow down. Tiny Frog Technologies was highly motivated. I had to work hard to keep up with them. I appreciated the speed at which they worked. Their fast pace showed me they were on top of my project, even though I'm sure they had other clients to attend to.

Tiny Frog Technologies quickly understood what I needed, so I didn't have to explain myself repeatedly. They usually got it the first time but were quick to ask me to rephrase when they didn't. The team's response times were excellent. They delivered exactly what I requested and got it onto the site in a timely manner. 

Are there any areas they could improve?

I only worked with Tiny Frog Technologies in one area, but everything seemed to be good. I didn't understand the content upload portion very well. It was relatively intuitive, but some features were confusing to use. This was also my first time doing this type of project, so other people might have found it easier. 

Do you have any advice for potential customers?

Make sure you stay in contact with Tiny Frog Technologies. They're very responsive and helpful. I found it useful to send PowerPoints that described my requests, so nothing was left to the imagination. 

At first, I didn't realize I needed to send original files. I went through over 40,000 pictures on my company's server to find usable content for the website. Many were too grainy or a poor fit. I copied and pasted the ones I found into a PowerPoint, but the team needed the full picture files. I had to go through all the pictures again to find the ones I had used. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I set a deadline without checking to see if it was feasible. They would have pushed themselves to meet it if needed and accelerated towards the end.
  • 5.0 Cost
    Value / within estimates
    They provide excellent value.
  • 4.0 Quality
    Service & deliverables
    There's always room for improvement, but they’re definitely a cut above. They're the second group I've ever used, but they're really good. 
  • 5.0 NPS
    Willing to refer
    I'm very likely to refer them. 

WordPress Web Design for New Branch of Leadership Company

“The designer brought spectacular skill to the table, and we worked well together.”

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4.0

Quality: 
3.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Oct. 2018
Project summary: 

Tiny Frog Technologies designed and developed a WordPress website from the ground up. They helped craft a new UX and branding to revamp a company’s image and are designing three custom web pages.

The Reviewer
 
11- 50 Employees
 
San Diego, California
Biz. Ops Manager, Leadership Company
 
Verified
The Review
Feedback summary: 

Tiny Frog Technologies has completed two of the three deliverables so far. Their timeliness, responsivity, and quick development fixes helped the site launch outpace the anticipated deadline. After a disappointing strategy phase, the team rectified problems through attentive accommodation.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the business operations manager at a leadership company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tiny Frog Technologies?

When we started the company, our image leaned too heavily on one person’s name and identity. Following a significant period of growth, we needed to reinvent our image with entirely new branding. We hired Tiny Frog Technologies to help us launch publicly through our website.

SOLUTION

What was the scope of their involvement?

Tiny Frog Technologies designed our WordPress website from scratch. I appreciated that they had a defined process laid out. We held initial calls with the owner to find out more about their team and how they work. During our meetings, we set up email communication with the team. We recorded whenever one of our team members wasn’t able to participate in a call. 

Tiny Frog Technologies assigned responsibilities to specific parties. There were three distinct stages of building the site. The first was the strategy session. They had a different team lead for each section. Upon completion, we progressed to the design and development stages before launching the site.

Using an iterative process, we met with the strategists before and after they did their work to plan, provide feedback, and review three times. We didn’t receive the entire user experience during the strategy phase as we wanted. They had no way of validating that the team lead had accomplished that goal. We didn’t realize her work was not complete until we started the design phase. Even though their strategist is talented, she didn’t perform well for this particular contract. 

What is the team composition? 

I worked with Mikel (Owner and CEO, Tiny Frog Technologies), a project manager, a developer, a strategist, and a designer.

How did you come to work with Tiny Frog Technologies?

Another company I have close ties with had used Tiny Frog Technologies to create their main website. They’re one of the top-rated agencies in San Diego. Based on their estimated quotes, timing, and availability, we hired them. They were within our price range, and we liked their web design style.

How much have you invested with them?

We spent $7,500.

What is the status of this engagement?

We worked together from June–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Tiny Frog Technologies helped our website go live ahead of schedule. Internally, our employees love it, but it’s too soon to have any other user feedback. The team has completed two of the three custom web pages we requested. We’re really happy with these deliverables. Currently, we’re still reconfiguring the third page so that it’s more distinct from the others.

How did Tiny Frog Technologies perform from a project management standpoint?

We communicated several times a week, and sometimes even spoke daily. Tiny Frog Technologies kept us informed and on track. They maintained a clear, consistent message throughout the project which helped us provide the materials they needed on time. 

During the strategy phase, their team lead didn’t keep to her schedule which delayed our review. She didn’t deliver the UX and marketing copy we expected to receive. They determined a phase was complete based on client approval instead of delivering the promised work. Since the project got delayed If we didn’t provide approval,  this wasn’t an effective system. 

We had a conversation with the owner and decided to have the designer lead review sessions instead. Being involved worked much better. Looking back, we should have collaborated from the start of the strategy phase. Since we were unhappy with the results, we had to redo it during the design phase.

Once Tiny Frog Technologies assigned us a project manager, the timeline improved. She was disciplined about sending statements when all the content was due and kept the schedule up-to-date. They shared it with us on Google so that we could add questions or comments whenever necessary.

What did you find most impressive about them?

Tiny Frog Technologies is very accommodating. When we contacted the owner about our displeasure with the strategy phase, he personally attended one of the meetings. When we were disappointed with the initial designs, he met with us during the design phase as well, even though he was on vacation. 

We formed a new agreement about how to move forward together that worked very well. The designer brought spectacular skill to the table, and we worked well together. I was the most impressed by Tiny Frog Technologies’ rapid response times. During the development phase, they fixed problems within an hour or two.

Are there any areas they could improve?

They could improve the internal quality control (QC) during each phase to ensure the client is getting what they need. If their internal QC tester should make sure that their strategists produce the work they are supposed to, the quality would greatly improve. 

Another suggestion is to have a more flexible process flow, which could include working sessions instead of review sessions so we could make changes. They should use a more collaborative and less rigid process for strategy, design, and development.

Do you have any advice for potential customers?

Spend a significant amount of time collaborating on the strategy session, so you understand exactly what you want your website to do. Have somebody there to discuss what you want users to get out of the experience and the message you want to send.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It would be five if the team lead hadn’t delayed the strategy by missing one of her deliverables.
  • 5.0 Cost
    Value / within estimates
    Their price was very reasonable. Other custom designers quoted much higher ballpark figures.
  • 3.5 Quality
    Service & deliverables
    They haven’t delivered the third custom page yet.
  • 5.0 NPS
    Willing to refer
    I would recommend them.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
C3355227
Date of Formation
Jan 27, 2011
Source
California Secretary of State
Last Updated
Dec 24, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last Updated
Dec 24, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
36
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
October 11, 2019