Tino Digital Agency

Please describe your company and your position there.

I am the CEO of a grocery delivery service based in Germany.

For what projects/services did your company hire Tino Digital Agency?

Tino Digital Agency delivered a great design for our app, making sure that it gets a fresh design, that is easy implemented into our framework. The communication with the team was fast and effective and we are very happy with the result and the price.

What were your goals for this project?

To improve the UI and make the product / design more appealing to the customers.

How did you select this vendor?

We interviewed a handful of other web design companies but decided to go with Tino, because of the previous work that we have found and liked from their website and Dribble.

Describe the project in detail.

The overall scope was to improve (facelift) the UI of our grocery delivery serivce.

What was the team composition?

Max was our Account Manager and the communication was very clear and effective with him.

Can you share any outcomes from the project that demonstrate progress or success?

We are implementing completly the suggested UI changes and are going to continue to work with Tino in the future. I think these arguments are convincing enough.

How effective was the workflow between your team and theirs?

Tino was replying very fast and effective.

What did you find most impressive about this company?

They really made the most out of the tight frame of work that we gave them. There was very limited possibility to improve the UI, due to our technological framework and they made the most out of it. Furthermore they really understood the project and came up with some smart ideas to also improve the UX.

Are there any areas for improvement?

None

Introduce your business and what you do there.

I’m the founder of a diversity solutions company.

What challenge were you trying to address with Tino Digital Agency?

I needed a partner to design and develop a website for my MVP.

What was the scope of their involvement?

Once we agreed to terms with Tino Digital Agency, their team lead a discovery period when they learned about the business as well as the goals and the project vision. When the discovery phase was done, we came up with a schedule for our work. Each phase of the project included a mockup and feedback opportunity. Then, their team made revisions and improvements to the platform. We finished with the delivery of the product. Phase one of the project was completed. There will be several follow up projects over the next 30–40 days because I'm a startup.

What is the team composition?

I was in contact with one person who worked with a team.

How did you come to work with Tino Digital Agency?

I interviewed them as well as a handful of other web design companies. Then, I selected Tino Digital Agency for their expertise and their work, which I was able to see on their website and Dribble.

How much have you invested with them?

I’ve spent $6,000 as of right now with the expectation that the cost will be between $10,000–$12,000 through my hard launch date.

What is the status of this engagement?

The project started in November 2018 and it wrapped up last week. The hard launch will be February 1st, 2020.

What evidence can you share that demonstrates the impact of the engagement? 

I don’t have the site up yet, but from a founder’s standpoint, good talent is hard to find. For Tino Digital Agency, I was satisfied with the quality of work. Their team took my ideas and translated them into the website. My business premise is unique. I explained this to Tino Digital Agency: I envision this fictitious room of 50 people of different backgrounds, genders, and ethnicities. I pull up my website and in a split second, I have to convince all of them that this is the site for them so I needed a designer to create a website that appeals to the masses. Tino Digital Agency came through for me with a homepage that's a combination of animation, language, and images. So, I appreciate their hard work and diligence in creating that for me.

How did Tino Digital Agency perform from a project management standpoint?

They were responsive. Their team was always available and timely. We communicated mostly via email but we also did a couple of Zoom video conferences where we shared screens to make sure that we were on the same page or their team needed further insight from me. We were also in contact by phone from time to time.

What did you find most impressive about them?

The combination of quality work and the price was perfect for me. I’m a startup and on a limited budget, so I wanted to get the most bang for my buck.

Are there any areas they could improve?

No, nothing comes to mind immediately.

Do you have any advice for potential customers?

If you go through the same process that I went through, you’ll be satisfied.

Please describe your company and your position there.

I’m the founder and the general manager of S&D business consulting company headquartered in Moscow. Our company has about 10 employees and we serve corporate and private clients in Russia, Italy, Hong Kong, Finland, Great Britain. We develop parametric financial models for start-ups, business development projects, we also work out procedures and business schemes, conduct trainings during implementation and start-up. I ‘m the driver of our new digital product.

For what projects/services did your company hire Tino Digital Agency?

We’re developing an application, new-website and back-end design with TINO Agency to provide a special virtual place to attract clients, to discuss with them all the requirements, to provide them all files and to hold all the information regarding client’s startup. This product will also let the investors review those start-ups that are looking for financing.

What were your goals for this project?

To have full prototype of the application, web-site and back-end.

How did you select this vendor?

We reviewed several designers' paltforms and choose several providers at Behance. Negotiated and choose TINO Agency due to their nice portfolio and appropriate for us approach.

Describe the project in detail.

Once we selected this vendor, we had a detailed interview where I described the concept and overall business process vision. We also set up the main goals and objectives. Very soon we got the first version of prototype that became the base for changes. The provider caught the idea very well and it was easy to correct and made changes in the UX process. At the UI stage I got 3 different design concepts, chose one and this stage had gone smoothly. During UI we recognized that some UX changes must be done. And the provider did it without any problem. Provider works quite quickly. All the delays are at our side

What was the team composition?

We have one project manager who supports us any time via e-mail, Telegram or phone. And we have one main developer that we contact with in case it’s needed. All communications are well organized by our project manager.

Can you share any outcomes from the project that demonstrate progress or success?

We showed the prototype of the S&D Application, web-site and back-end to our current clients & investors. And they all are very impressed and gave us good feedback. We've got financing and are ready to start IT development.

We also made some investigation among our small clients to clarify if it is attractive for them to have such and application that stores all their digited by S&D ideas (i.e. financial models). And 95% of them supported the idea and agreed with it.

How effective was the workflow between your team and theirs?

The project manager that we connected with is very easy to communicate with and provides us timely updates. We connect over Telegram messenger for current issues, conduct Skype conferences several times to set up the goals & objectives, to clarify complicated business process. I’m really impressed by their feedback and suggestion how to improve or make more efficient the application.

What did you find most impressive about this company?

I’m really impressed by their feedback and suggestions of how to improve or make more efficient the application. They also prepare video presentation of the prototype. It was amazing.

Are there any areas for improvement?

I really do not see any obvious areas to improve. I'm fully satisfied with their work and happy to find them for such a non-standard project.

Please describe your company and your position there.

Our school of meditation and healing provides classes for teachers and practitioners of yoga, meditation and healing. I am a founder. With 35+ years of teaching experience in this field I also work at the non-profit providing reiki sessions to war veterans. Owner

For what projects/services did your company hire Tino Digital Agency?

Through my years of experience I accumulated a client base in various fields, meditation, healing, yoga, massage. It was important to narrow down to an area of expertise that will be clear and successful.

We started with branding, proceeded to online marketing strategy, and finished with creating the website that will support my business goals.

What were your goals for this project?

As a result, I wanted to have a well structured business concept with a strong online Identity. Moreover, another important outcome was to receive a guideline to follow that would help me build an online community using effective and not time consuming methods.

How did you select this vendor?

Tino Digital Agency came highly recommended by my friend who is a business owner as well. Additionally, it was important for me to work with someone who understands the work that I do, and I was looking for an agency that have experience working with meditation and healing professionals.

Describe the project and the services they provided in detail.

They created a brand, digital marketing strategy, and a website. We started with branding. After I answered a series of questions, Tino Digital team prepared mission, client profiles, logo, and business cards.

Then, we crafted a digital marketing strategy. The approach was chosen after the first session. Project manager asked me a series of questions again, and together, we decided on the best way to proceed. We settled on a series of 10 weekly meetings during which we discussed and brainstormed solutions.

The last step was to create a website that would serve my business goals. Their team started with crafting the design and I focused on writing the content for the site.

I was given a list of the keywords, which were identified during the marketing strategy stage, to use that would help the SEO. After the design was approved and the content prepared the developer created the website and we went live.

What was the team composition?

Throughout the project I communicated with project manager, Anastasia, who was on top of all communications. Senior designer and a designer were working on the online brand for the school and the website design. Later, developer created the website.

Can you share any information that demonstrates the impact that this project has had on your business?

My business came to life in better ways that I could have imagined. It was noticed by the community of meditation and healing teachers.

Online community, that we envisioned, targets high-quality participants and has a restrictive entry, already has over 400 active participants. It is a valuable source of clients and also joy, to share and communicate with like minded people.

How was project management arranged and how effective was it?

The project was structured in stages. For each stage we had a first meeting during which all schedule was laid out and expectations.

We had a meeting for each milestone and I provided feedback. I knew what the team is working on and when to expect the next deliverable.

What did you find most impressive about this company?

I appreciated the effective communication. Continuously, I noticed that I was being heard. Moreover, I feel like it was a great value for the price.

Are there any areas for improvement?

I wish I knew how much work I need to do for the website, yet, I didn't want to hire a copywriter.

Please describe your company and your position there.

I'm the CSO at Industrial Metagenomics, which detects and identifies microbial pathogens. 

For what projects/services did your company hire Tino Digital Agency?

We hired Tino Digital Agency to create a logo, business cards, website, and pitch deck for PowerPoint.

What were your goals for this project?

We wanted to build an online presence that encompassed design styles present in the biotech, oil, and gas industries.

How did you select this vendor?

Tino Digital Agency came highly recommended by one of our clients. 

Describe the project in detail.

The project had three independent elements. First, they designed a logo to satisfy our requirements. Then they built a website to serve as a primary point of contact and advertisement of our services. Lastly, they created a PowerPoint pitch deck to use during investor meetings and conference talks.

What was the team composition?

We mostly stayed in touch with our project manager, but there were at least two designers and a software developer.

Can you share any outcomes from the project that demonstrate progress or success?

The new design increased online traffic by almost 95% and allowed us to focus on a completely different market. Our pitch deck has already landed two big contracts and was a huge success at the two conferences. Customers can also identify critical information and initiate a contact request from our website.

How effective was the workflow between your team and theirs?

I honestly lack the words to describe how outstanding our project manager was. She listened carefully and followed all our channels to understand every detail of our conflicting requirements. She perfectly translated our ideas and resolved every small comment we made. 

What did you find most impressive about this company?

I was impressed by their professional management and customer service skills. They cared about their work, instead of finishing it as fast as possible to make a quick buck.

Are there any areas for improvement?

In the beginning, the estimated timeline and price were much more than I expected. Closer to the delivery date, I understood why. Amazing work takes time, and it was actually cheap considering the quality. I wish that was clear to me from the start.

Please describe your company and your position there.

I'm the e-commerce project manager of our company. We sell proofed replacement engines and gears.

For what projects/services did your company hire Tino Digital Agency?

We hired Tino Digital Agency to perform high-level UX design and development on a CMS named Shopware.

What were your goals for this project?

Our service isn’t easy to understand because there are many different possibilities for a broken vehicle engine. We wanted our design to show users that we offer the right services to solve any issues regarding broken engines.

How did you select this vendor?

We found them on Behance, and then we got in touch. The manager understood the requirements.

Describe the project in detail.

Once we selected the vendor, we started creating a briefing with the manager from Tino Digital Agency supporting us. Then, we had some online meetings about the content to make sure we didn’t forget anything before we started creating the design.

During the design process, we had the possibility to leave our feedback using a special tool that was easy to use. After design tasks were completed, they started on development. Meanwhile, our internal team worked on product data. When the online store was finished, they showed us the results in a workshop. They also trained stakeholders on administration.

What was the team composition?

I communicated with the project manager from Tino Digital Agency.

Can you share any outcomes from the project that demonstrate progress or success?

We were very satisfied after the project was completed. The conversion rate demonstrated success as well. Some weeks after the online shop was released, many new partners registered on our website to cooperate with our car master workshop. 

How effective was the workflow between your team and theirs?

The workflow was very professional and efficient.

What did you find most impressive about this company?

The high level of creativity.

Are there any areas for improvement?

No.

Please describe your company and your position there.

I'm CEO of Lifetise, a fintech company that helps people plan how to afford their life goals.

For what projects/services did your company hire Tino Digital Agency?

UI designs for web and mobile browser apps and visual identity.

What were your goals for this project?

Highly intuitive, playful UI to make complex information easily understood and engaging for users.

How did you select Tino Digital Agency?

We researched designers through portfolios on Behance and Dribbble. We interviewed 15 agencies to find the right fit. We selected Tino because of their great use of colour and geometric shapes.

Describe the project in detail.

UI designs for 40 web and mobile screens, plus brand identity. We already had UX wireframes, so this project was focused on UI and graphical elements.

What was the team composition?

Project manager, overall project lead and UI designer.

Can you share any outcomes from the project that demonstrate progress or success?

Our engineering team is very happy with the assets that have been provided to them to build from the UI designs.

How effective was the workflow between your team and theirs?

Very effective. Great communication via Slack. Incredibly responsive to our detailed feedback. Weekly progress meetings to keep things on track.

What did you find most impressive about this company?

Tino are far more creative than many other agencies we interviewed. So if you are looking to build digital products that look different to the identikit apps out there, they do a great job. Good value for money. Excellent project management and keeping to schedule. Very patient and open to our detailed feedback.

Are there any areas for improvement?

No. The project went very smoothly.

Please describe your company and your position there.

I am the CEO at a tech startup. We've recently raised A round of financing and plan to roll out in late August.

For what projects/services did your company hire Tino Digital Agency?

UI/UX mobile design

What were your goals for this project?

The goal was to turn raw idea into well designed UI/UX which would be our competitive advantage afterwards.

How did you select this vendor?

We made a week long research, shortlisted 5 agencies from behance.net and gave them design exercise. Tino Digital Agency was standing above others with their design solution. I didn't even hesitate to put them on the project.

Describe the project in detail.

The workflow was duly organised. We had weekly catch-ups and close interaction via messengers. Guys always tried to dig into the problem and propose comprehensive solutions.

What was the team composition?

We had a dedicated team of 3 people at UX stage (team lead, business analyst and designer). At UI stage we had a single designer to fine tune all screens.

Can you share any outcomes from the project that demonstrate progress or success?

We came up with a really comprehensive UI/UX which allowed us to eliminate most of the issues at development stage and move smoothly with our project. The overall design was smart, modern, and user-friendly. Not to mention the app icon which was absolutely stunning and eye-catching.

How effective was the workflow between your team and theirs?

Interaction was quite effective. Team quickly responded to all queries and timely delivered results.

What did you find most impressive about this company?

Proactiveness and work ethic.

Are there any areas for improvement?

Acquire more talents like those who worked on our project.