Your email marketing partner

We are a digital marketing agency based in Cheltenham, Gloucestershire, specialising in email marketing and data management from strategy to post campaign analysis.

We help you captivate your audience and add value to your data. We’re on a mission to deliver the best email marketing solutions that deliver high impact and grow your business. 

With over 10 years of digital marketing experience and a team made up of developers, data scientists, copywriters and designers we can support you from idea and strategy to delivery and analysis. We can help you captivate your audience and add value to your data.

 
$1,000+
 
$25 - $49 / hr
 
2 - 9
 Founded
2016
Show all +
Cheltenham, United Kingdom
headquarters
  • Cheltenham Film Studios, Hartherley Lane
    Cheltenham, GLS GL51 6PN
    United Kingdom

Reviews

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E-Newsletter Campaign for Shopping Centre

"...they are a breeze to work with—if only everybody was like Tiger Systems Ltd!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2015 - Ongoing
Project summary: 

Tiger Systems Ltd. implements a monthly e-newsletter based on customer data and existing written content. Afterward, they create reports of the engagement metrics. 

The Reviewer
 
1-10 Employees
 
Stockton-on-Tees, England
Chantal Taylor
Manager, Castlegate Shopping Centre
 
Verified
The Review
Feedback summary: 

The newsletter has helped spread brand awareness, and it has received positive attention from customers. The newsletter performance goals have always been met. Tiger Systems Ltd. is a highly accessible team with extensive knowledge in the field. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Marketing and Communications Manager for Castlegate Shopping Centre in Stockton-on-Tees. Castlegate is an indoor shopping centre, home to over 60 stores - a mix of nationals and independents. Castlegate's ethos is 'at the heart of the community' and we deliver multiple CSR campaigns throughout the year.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tiger Systems Ltd?

Castlegate was in need of a e-newsletter system to keep customers informed of the latest news and events at the shopping centre. Tiger Systems were hired to help us faciliate this.

What were your goals for this project?

Our goals were to take customer information and put them onto a database so that we could send out monthly e-shots.

SOLUTION

How did you select this vendor?

Tiger Systems were already in place when I joined the business.

Describe the scope of their work in detail.

Tiger Systems works brilliantly and are always very informative and at the forefront of their industry. I send the team data capture forms from customers in the centre and all of this is then input to my database system as well as users of our wifi system. I then write a newsletter, in an easy-to-use system, and the team send it out to our database. I recieve plenty of details back including how many people opened the newsletter and clicked on links which all goes towards my reports.

What was the team composition?

I work with James Wilson who is an amazing part of the team. He is always there when I need him and nothing is ever too much for him.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Customers are well aware of Castlegate and look forward to receving a monthly e-shot with all the latest news and events. We always hit our opening and click-through targets.

How effective was the workflow between your team and theirs?

The workflow between Castlegate and Tiger is incrdibly easy and they are a breeze to work with - if only everybody was like Tiger!

What did you find most impressive about this company?

They are very knowledgable and are always coming up with ideas to improve our e-newsletters.

Are there any areas for improvement?

No

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website & Marketing Support for Outdoors-Focused Nonprofit

"Tiger Systems Ltd is as committed to my company’s success as I am."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. 2019 - Ongoing
Project summary: 

Tiger Systems Ltd developed and designed a website for an outdoors-focused nonprofit. They continue to provide digital marketing services such as text trails.

The Reviewer
 
1-10 Employees
 
Cheltenham, UK
Rachel Sullivan
Founder, Go Outside
 
Verified
The Review
Feedback summary: 

Targets have been hit since the engagement began while generating detailed feedback from key stakeholders. Tiger Systems Ltd's consistent communication and flexibility are hallmarks of their work. They also bring creative ideas of their own to the table at a reasonable value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Go Outside, a nonprofit organization that aims to help people explore their local communities. We encourage people to spend time together as a family outdoors through active challenges, walking trails, and educational resources for schools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tiger Systems Ltd?

I needed to hire an external resource to help me with website design and management, text trail set up, and marketing support.

What were your goals for this project?

I wanted to triple the number of text trails available and double the number of participants. I'm also hoping to gain feedback from customers for future grant applications.

SOLUTION

How did you select this vendor?

I learned about them through a recommendation. They offer competitive and realistic pricing, and the ability to adapt to my needs.

Describe the scope of their work in detail.

Tiger Systems Ltd holds regular meetings to learn about my aims and objectives. Then they propose different approaches to website design, content, and digital marketing. They’re in constant contact in order to recommend ideas that would benefit my organization both now and in the future. 

What was the team composition?

I work with James (Founder & Director, Tiger Systems Ltd) on the website design and text trails, and with Jess (Junior Graphic Designer, Tiger Systems Ltd) on all aspects of design and digital marketing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They’ve met my participant target numbers for our trails so far. I’ve also been able to gather detailed feedback from customers, which I will definitely be able to use to support future grant bids.

How effective was the workflow between your team and theirs?

Their workflow is very effective. Tiger Systems Ltd is in constant communication with me. They use Dropbox and Slack for efficiency and to ensure they stay on top of each aspect of the project.

What did you find most impressive about this company?

Their ability to adapt to my needs, as well as the flexibility in pricing, is really important for a new company like mine. Being able to fund individual elements of the project as needed ensures that I’m getting the most out of my investment. Tiger Systems Ltd is as committed to my company’s success as I am.

Are there any areas for improvement?

No, there are not any areas for improvement that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're always available when I need them.
  • 5.0 Cost
    Value / within estimates
    They provide a very good value.
  • 5.0 Quality
    Service & deliverables
    I'm happy with everything they produce.
  • 5.0 NPS
    Willing to refer
    I trust that they give the same high-quality service to all customers.