By leveraging our "Four Pillars of IT Success" framework, we help our clients turn technology into a competitive advantage. Clients choose to work with us because they need an outsourced IT Department that will improve their Stability, Cyber Security, Supportability, and technology Strategy.
We have a unique perspective on what it means to be Proactive and have dedicated ourselves to learning, and implementing the industry's best practices and can help to elevate your business technology.
As a full service, outsourced IT Services provider we help our clients grow more profitable businesses by thoughtfully planning, implementing, securing, and supporting the technologies they depend on. Our clients typically have 20 - 150 computer users, no in-house IT staff, and are looking for the most effective solution to ensure they stay up to date, secure, and competitive.
Our clients are typically working in the Construction, Manufacturing, Non-Profit, or Professional Services industries (legal, accounting, engineering, medical, etc.). Their team relies on computers to complete their work and they expect quick, professional service that helps them avoid issues rather than responding to failures.
While our company is headquartered in the Edmonton, AB area, we support clients throughout Western Canada and beyond. Because much of our service work can be completed remotely we are able to effectively serve both local and geographically diverse companies with all their technology needs.
As the most highly reviewed and rated IT Services company in the Edmonton area we are confident that we can deliver on our clients' expectations and would be happy to discuss your specific needs and expectations.
Min project size
Undisclosed
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Leduc, Canada
Year founded
Founded 1990
Languages
1 Language that we service
English
2 Locations
Leduc , Canada
Edmonton , Canada
No have been added yet...
Pricing Snapshot
Min. project size
Undisclosed
Avg. hourly rate
$150 - $199
/hr
Rating for cost
5
/5
What Clients Have Said
Tier 3 I.T. Solutions offers competitive pricing, with projects costing around $10,000. Clients appreciate their value for cost, efficient communication, and timely delivery, making them a reliable choice for IT consulting and server changes.
The company was commended for their excellent communication skills. They were easy to book and talk to, providing concise and to-the-point consultations. This enhanced the overall client experience.
Clear IT Strategy and Guidance
Tier 3 I.T. Solutions provided clear and actionable IT strategy consulting for clients, resulting in improved network speed and a clear path forward for IT infrastructure improvements. Their advice helped clients implement new processes effectively.
Successful Server and Software Integration
Tier 3 I.T. Solutions successfully facilitated server changes and software integrations, such as Microsoft SharePoint, which streamlined processes and reduced paperwork for clients.
No Areas for Improvement Noted
Clients did not identify any areas for improvement, indicating a high level of satisfaction with the services provided by Tier 3 I.T. Solutions.
Efficient Project Management
Clients praised Tier 3 I.T. Solutions for their timely project delivery and effective communication through virtual meetings. Their ability to manage projects efficiently and deliver results on schedule was noted as a strong point.
Tier 3 I.T. Solutions has changed the client's servers, met new computer systems, and established Microsoft accounts.
The new servers have made it easier for the client to store files, and the process has been quick, saving them a lot of paperwork. Tier 3 I.T. Solutions has done the job quickly and easily, and their accountability is impressive.
BACKGROUND
Introduce your business and what you do there.
I'm a coordinator at an organization that supports individuals with disabilities with their daily needs.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Tier 3 I.T. Solutions?
We needed help changing our server and establishing new software advantages with Microsoft SharePoint.
SOLUTION
What was the scope of their involvement?
Tier 3 I.T. Solutions has changed our servers, met new computer systems, and established Microsoft accounts.
What is the team composition?
We've worked with three teammates from Tier 3 I.T. Solutions.
How did you come to work with Tier 3 I.T. Solutions?
We found them online. We chose them because they had cheaper rates, and they were available by phone or email at all times.
How much have you invested with them?
We've spent around $10,000.
What is the status of this engagement?
We started working with them in January 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Tier 3 I.T. Solutions has gotten new servers, making it easier to store files. The process has been quick and saved us a lot of paperwork.
How did Tier 3 I.T. Solutions perform from a project management standpoint?
Tier 3 I.T. Solutions has done the job quickly and easily.
What did you find most impressive about them?
Their accountability is impressive.
Are there any areas they could improve?
There's nothing they could improve on; they're good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Our Story
We provide proactive IT support and services that help SMBs thrive through stability, security, and strategic alignment. Our mission is to deliver exceptional experiences while driving growth and innovation. Guided by our core values—Pursuit of Excellence, Together as One, Big Picture Thinking, Be the Change, and Exceptional Experiences—we act as a full outsourced IT department, building long-term partnerships that matter.
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