UX Research & Design Studio

Thoughtgrid Interactive Solutions LLP incorporated in 2010 as an UI/UX design & development company in Bangalore, India. Our focus is to bring the best engaging user experiences for products and services to all of our clients. We've worked with many start-ups and large organisation and have helped them with their UX research, design and development requirements. 

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2010
Show all +
Bangalore, India
headquarters
  • #428, 1st Floor, 27th Main, 1st Sector, HSR Layout
    Bangalore 560102
    India

Portfolio

Key clients: 

RedHat, Trelleborg Sealing Solutions, OLA, MetricStream, Pregna International, WSGR, E&Y, Telerad Tech, Tavant Technologies, Totient Business Solutions, KNK India, Babyoye.com, Pxljobs.com

Reviews

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UX and Design Support for Software Development Company

“They delivered everything to our expectations so far.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

Thoughtgrid worked on user experience design for third-party clients, creating Photoshop designs. The scope expanded to including development of HTML pages and mobile app design.

The Reviewer
 
11-50 Employees
 
Bangalore, India
Jisso Jose
Managing Director, Totient Business Solutions
 
Verified
The Review
Feedback summary: 

Thoughtgrid’s team communicates well at all times and brings a wealth of experience to all the projects they work on. They produce work deliverables that meet internal and customers’ expectations, particularly impressing with their designs for a mobile application.

BACKGROUND

Introduce your business and what you do there.

We’re a product engineering company based in Bangalore, India. We focus on enterprise-level engineering for clients from the U.S., Europe, and India, working with a range of technologies, from the Microsoft stack to open-source languages.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Thoughtgrid?

We had difficulties sourcing good in-house UX [user experience] designers for our client projects.

SOLUTION

What was the scope of their involvement?

They were initially hired for UX work. They created Photoshop designs that we submitted to clients for approval. We then used their development team to convert those designs into HTML pages. They also provided mobile app design for one of our clients in California.

What is the team composition?

We usually interact with Ajith Kumar [Founder and Creative Director] and one other member of their team.

How did you come to work with Thoughtgrid?

They came through a reference from a friend.

How much have you invested with them?

The cost of their work has been around $25,000.

What is the status of this engagement?

We started working with Thoughtgrid in 2016. Most of our UX work has been done by their team and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They delivered everything to our expectations so far. Our customers have been happy with the UX work we’ve delivered. Our mobile app client has been especially impressed with their work, and they’ve come down to meet their team.

How did Thoughtgrid perform from a project management standpoint?

Most of our communication has been done through email. We haven’t used any project management tools. All formal communication with clients goes through us. At times, we’ve included their team in the conversation, for example, in order to address delicate areas.

What did you find most impressive about them?

I appreciate the vast knowledge held by their senior team. Many of their members have been in the industry for 18 or 19 years, which means that they have so much experience. They have comprehensive knowledge, including about emerging technologies. I have referred them to a couple of clients already.

Are there any areas they could improve?

No, I’ve been happy so far.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’ve delivered on time almost every time.
  • 4.0 Cost
    Value / within estimates
    They’re more expensive than average.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve always referred them.