What evidence can you share that demonstrates the impact of the engagement?
Before we actually implemented or acquired the tools that are required, we decided to do a proof of concept with them to test the technology. That was very successful because we were really able to see the results.
They had to do some Python coding as well as use IBM technologies, in order to complement the solution. That was an element of surprise and a good learning experience. We knew that the technology wasn’t fully ready to do what we wanted it to do, but they found a solution by incorporating some extra code.
As a result of that, we're scaling up now with more funding for the project. We have been approved for this year to scale up. We’re going to incorporate additional sources of information to have more robust and better results in terms of how to identify some talents, specialists, and expertise within the institution.
How did ThirdEye Data perform from a project management standpoint?
They provided us with a full technical architecture to show all the components and how they would interconnect or interact. We had weekly check-ins to review the progress and adjusting some things.
What did you find most impressive about them?
They have the ability to come up with additional solutions. They’re not just focused on one technology stack, but are very well versed in other technologies. They were very familiar with Amazon Web Services, Microsoft Cloud, and IBM Cloud. They had the expertise and developers that could jump in with Python and Java.
Are there any areas they could improve?
It’d be helpful if they had somebody local to us. However, the fact they weren't did not impact the project. The cost of travel increases the cost, but other than that, they did a fabulous job.
Do you have any advice for potential customers?
It’s important to have a very experienced project manager as that made a lot of difference. We engaged directly with the owner of the company and he was very interested because of the type of institution that we are. I’m not saying we wouldn’t have had the same success had he not been involved, but he was very experienced and knew the different types of technology. If you could engage him in any project, that will be helpful.