ThirdEye Data

What evidence can you share that demonstrates the impact of the engagement?

We’re just starting the campaigns ThirdEye Data helped us build products for this month, so I don’t have metrics to share yet. Our internal company stakeholders have expressed interest in extending this solution to other categories. Users who have tried it so far are happy with how it works. The architects who’ve reviewed it affirmed that it provided many useful details and had been created at the right level.

Essentially, our new product has become a call-to-action for a few of our campaigns at specific customer interaction stages. At this point, we’ve published the solution ThirdEye Data helped us build on our website and presented it at an annual conference. I tried to embed our new product into existing portals that promote comparable solutions, but it’s so sophisticated that those systems couldn’t accommodate it. Instead, I created independent placeholders that could adequately map to previous work we’d done. We’re currently planning additional delivery mechanisms.

How did ThirdEye Data perform from a project management standpoint?

I was impressed by how well the team communicated with us throughout our engagement. They offered a notable level of availability, as well. The team is very agile and rapidly formulated useful ideas. Whenever we made requests, they quickly internalized our feedback to provide the best workable solution. We’ve had a good experience working with ThirdEye Data.

What did you find most impressive about them?

ThirdEye Data has demonstrably learned a great deal throughout their tenure as a development agency. They’ve has aggregated a substantial knowledge base from their numerous past projects. I most appreciated their expertise pertinent to building real data pipelines and creating chatbots. They’ve deftly narrowed their focus to certain technology spaces. In line with my preferences, they’d already completed comparable projects, rather this being their first endeavor of its kind.

ThirdEye Data’s high-level technical experience is a key differentiator from comparable agencies. Furthermore, this factor was also a critical reason I couldn’t have hired any other vendor. Had I done so, I would’ve had to validate that said team had successfully completed multiple client implementations. It was easy to affirm ThirdEye Data’s value proposition for our company in terms of solutions and documentation.

Are there any areas they could improve?

Since I had a very open dialogue with ThirdEye Data, I felt comfortable requesting a more complex technical writing approach. Their solution was fantastic and their documentation was thorough, but I had specific marketing goals in mind that required improved content.

Per my recommendation, they hired external technical writers to revamp that material. This observation is most relevant for future clients who plan to use ThirdEye Data’s assets for technical marketing content. It may not be required for a standard technical implementation.