Third Rock Techkno

BACKGROUND

Please describe your company and position.

I am the CEO of Hand Typed

Describe what your company does in a single sentence.

An app that allows users to scan their handwriting into a digital keyboard

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Third Rock Techkno to accomplish?

• Design an app from scratch
• Develop an app from scratch
• Project manage an app from start to launch

SOLUTION

How did you find Third Rock Techkno?

Online Search, Other

Why did you select Third Rock Techkno over others?

High ratings, Good value for cost

What was the size of Third Rock Techkno’s team?

2-5 Employees

What was your primary form of communication with Third Rock Techkno?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

ThirdRock developed the mobile application from start to finish. They had several deliverables that broke down the project into digestiable pieces. We scoped out the user flows, then developed wireframes and then their backend team created the functionality that would power the app. The went through the entire testing flow to get the app ready for the App store and Google Play store and then successfully launched the app in both stores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of functional app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Third Rock Techkno team had a few dedicated people working on my account, which I appreciated. There was one point person for the business and contract side and another for the dev side. They outlined the project upfront with dedicated deliverables.

During the build, the team did discover that something we wanted to build was not possible, so we ended up deviating from the originally intended project quite a bit, but throughout the process the tech lead was extremely helpful in talking through the alternate options and how it would impact the app.

The app was delayed on delivery, but communication was constant throughout and we arrived at updated delivery dates together. They were r to all requests and needs as they came up and always presented thoughtful solutions to problems. The team addressed my questions thoughtfuly and dilligently.

What did you find most impressive or unique about this company?

The tech lead was wonderful. He spent a lot of time to ensure that the product would work as intended and that bugs were bashed quickly. His attention to detail was wonderful

Are there any areas for improvement or something Third Rock Techkno could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO and co-founder of QuickGet, an e-commerce company that delivers products to users within 10 minutes. We have an iOS and Android version of our app. 

OPPORTUNITY / CHALLENGE

Introduce your business and what you do there.

We needed help with iOS development — we needed a company that could help with feature development and bug fixes. 

SOLUTION

What was the scope of their involvement?

Third Rock Techkno provides my company with iOS development services. Their team has been in charge of UI and functionality implementations. They've added features, like authenticators, to the app. Before they started the development, we provided them with mockups and connected their team to our designers. 

What is the team composition?

We've only worked with two teammates from Third Rock Techkno, an engineer and a project manager.  

How did you come to work with Third Rock Techkno?

I found Third Rock Techkno on Google after searching for development agencies. I was looking for a partner that fulfilled my criteria; they needed to be knowledgeable. 

How much have you invested with them?

We've invested around $42,000 with Third Rock Techkno. 

What is the status of this engagement?

Our ongoing engagement began in August 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Third Rock Techkno has very good service — they deliver to our requirements. Their team doesn't just execute tasks; they make sound recommendations for further development and elaborate on how functions can scale up and be easier to maintain.  

How did Third Rock Techkno perform from a project management standpoint?

Third Rock Techkno's project manager handles all the financial aspects of the project. Third Rock Techkno is good at delivering on time. We have meetings with their team every day through Google Meet and Slack.

What did you find most impressive about them?

Third Rock Techkno's iOS knowledge and motivation set them apart. They're invested in our future growth and plans. 

Are there any areas they could improve?

The cost of their services is quite high. 

Do you have any advice for potential customers?

I'd highly recommend Third Rock Techkno to any customer, but consistently verifying the project's status is crucial. 

BACKGROUND

Introduce your business and what you do there.

I'm the founder of HueData, a color intelligence company. We are located in New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Third Rock Techkno?

We hired Third Rock Techkno to help us build a website.

SOLUTION

What was the scope of their involvement?

Third Rock Techkno built the website from scratch using Angular and Ruby on Rails. They were primarily working on the frontend, incorporating dashboards, infographics, and reporting features into the site.

What is the team composition?

We’ve worked with about three people from their team. There is a developer, a person who supervises the work, and a specialist who takes care of all the admin issues.

How did you come to work with Third Rock Techkno?

We used to work with another developer, but that person had to move on to another project. I looked for replacements online, specifically through Upwork, and that’s how I found Third Rock Techkno.

How much have you invested with them?

So far into the project, we have spent about $10,000.

What is the status of this engagement?

Our engagement began in June 2021, and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m 100% satisfied with Third Rock Technko’s work. I would rate them perfectly for how they’ve put together our website.

How did Third Rock Techkno perform from a project management standpoint?

They’re very good at managing the project. We mainly communicate through Slack, and their team is always very responsive. We also use Trello to keep track of our progress.

What did you find most impressive about them?

Third Rock Technko has the discipline to do great work and deliver exactly what we need. They solve every problem that arises, and they’re very nice to work with. 

Are there any areas they could improve?

No, there’s nothing they could improve on. They’ve always made sure to solve any glitches as quickly as possible, and they’re delivering well within the financial constraints that we have for this project. 

Do you have any advice for potential customers?

Make sure to set clear objectives, metrics, and communication channels. Consider the time difference between your teams as well because they are based in India.

BACKGROUND

Please describe your company and your position there.

I'm the Founder & CEO of Storm Force - stormforce.dev.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Rock Techkno?

We needed someone to rebuild our landing page according to a new design by our designers. Our developers were completely swamped with work so we'd decided to outsource it. We needed people who could communicate clearly and work efficiently with our designers. TRT ticked all those boxes and did an all-around wonderful job.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an outsourcing company that could do a landing-page project quickly and for a fair price.

Describe the project in detail and walk through the stages of the project.

The project was a landing page project. Our designers sent TRT a design and it was their job to make it look exactly like the design file, as well as implement some more complicated solutions for some sections of the page. They've matched it perfectly to the design, and came up with creative solutions to the problems we've encountered them with.

How many resources from the vendor's team worked with you, and what were their positions?

We've worked with Vatsal and 3 other developers. Vatsal has done an incredible job of facilitating communications and ensuring we're aware of every thing there is to be aware of in the project. The developers worked quickly and efficiently.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is live and looks great.

How effective was the workflow between your team and theirs?

We've communicated on Slack through Vatsal as well as with the developers themselves. We never felt like there were any miscommunications.

What did you find most impressive or unique about this company?

They've worked quickly, communicatively, and for a fair price.

Are there any areas for improvement or something they could have done differently?

Some bugs needed to be re-fixed, but that's just the nature of software engineering.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of InCloud K.K. a web development firm located in Tokyo, Japan. We do a range of custom web development projects ranging from IoT connected platforms to full-fledged SaaS platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Rock Techkno, and what were your goals?

We work with many different clients located in Japan and therefore wanted to find a high quality firm to partner with. We required high level skills in React due to our firm focusing mainly on React.js as the frontend framework.

SOLUTION

How did you select Third Rock Techkno and what were the deciding factors?

Before even working together, Sam had been in contact for months checking in to see if there was a need for their services. Also, once we decided to contract with them, he made sure that everything went smoothly to the best of his abilities. This type of personalized service went above and beyond our expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

React.js framework to build many different types of web apps. Dhaval, our FE engineer has been integral in successfully assisting us with building various projects. We have done sensor IoT dashboards, SaaS platforms, etc.

How many people from the Third Rock Thechkno team worked with you, and what were their positions?

Sam, the business consultant was the main point of contact and Dhaval is our current FE developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been able to successfully deliver 4 projects using TRT's excellent skills and support.

Describe their project management style, including communication tools and timeliness.

Agile development with project management using SmartQA and Slack.

What did you find most impressive or unique about this company?

They have gone above and beyond to make sure we are getting what we want and more. Sam and Dhaval at ThirdRockTechkno have been incredible in providing us with the skills, communication, and efficiency that we've come to rely on.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I am the COO of a Management Consulting firm which helps Clients in strategy, design, development, deployment of Next Generation UI/UX, and Mobile Applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Rock Techkno, and what were your goals?

One of our client's website and UI was created about 10 years back with outdated technology which was constraining agility, scale and impacting operational efficiency as well as customer experience leading to loss of revenue and higher IT cost.

SOLUTION

How did you select this vendor and what were the deciding factors?

TRT was instrumental in designing a nextGen UI/UX solution using Angular JS that seamlessly integrating with backend systems. The solution was extremely scalable and user friendly leading to streamlining the entire process steps and enhancing user experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Project included all facet of development cycle including - Kick-off, Project ramp-up, project-plan & deliverables milestones. The scope included - Strategy & Roadmap, Design, Build, Test, Deploy and run. Technology Used : Angular JS

How many people from the vendor's team worked with you, and what were their positions?

4 Team members from Vendor team worked with us. One Technical Architect/ PM + 3 Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project helped our client with 40% operational efficiency, uplift in the range of 10-15% in sales, and 20 % NPS

Describe their project management style, including communication tools and timeliness.

We had 3 times stand-up calls/week. The communication was managed using slack and weekly calls through Google meet. Jeera was used for sprint planning and other project deliverables tracking.

What did you find most impressive or unique about this company?

Third Rock Techkno was extremely professional, transparent, met project deliverables/milestone's 100% on time, no surprises, last but not the least always came up with a solution for the business requirements from the client team. The project was delivered on-time & within budget even though client changed their business requirements multiple times.

Are there any areas for improvement or something they could have done differently?

More overlap of on-site/offshore hours.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Sharit. We provide near-field communication (NFC) tags and software for writing on those tags to allow the sharing of contact information from one user to another. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Third Rock Techkno?

We needed help developing a mobile app for NFC tags.

SOLUTION

What was the scope of their involvement?

Third Rock developed an Android and iOS app that allows people to use NFC tags and write information on them. Users can link their social media profiles on the app to integrate their contact information, such as phone number and location. The app writes that information on the NFC tag, and it makes a connection between the tags and our website.

Initially, we had some calls and Skype chats to discuss what the app should be like. We provided the design and a list of requirements to Third Rock. They researched similar apps from other companies to gain ideas.

As soon as Third Rock knew what they had to do, they sent me a detailed paper describing all the functions and splitting the project into five milestones. They sent me an iteration of the app after each phase to secure my approval.

The first milestone was project planning and initial setup — Third Rock set up the database and general architecture of the app. After this, they created the signup, login, and onboarding process, and they built profiles and general elements like the menu. Third Rock then developed the core functions like reading and writing NFC tags.

Third Rock has only recently finished the app, and I’ve only shown it to friends and colleagues. We’ll launch it after it’s approved on app stores.

What is the team composition?

We work with a project manager, a backend, frontend, and mobile developer, and a QA engineer.

How did you come to work with Third Rock Techkno?

We had interviews with a few companies from Upwork. Third Rock had one of the best prices, and the projects they’d done in the past looked very professional, so we chose them.

How much have you invested with them?

I’ve invested $5,000.

What is the status of this engagement?

We started working together in March 2021, and it’s ongoing. We’re planning to work with them in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had a strict set of wireframes, which Third Rock used very well. As a result, the app looks exactly like our wireframes. However, we don’t have any user feedback at this point. 

How did Third Rock Techkno perform from a project management standpoint?

We’ve been in close contact throughout the development process. I can contact Third Rock whenever I have a question, and I’ll usually get an answer within a few minutes. It takes longer sometimes because of the time difference. They text me whenever they need anything, and I send them whatever they need. We use Skype for communication.

What did you find most impressive about them?

We are impressed with their professionalism and relatively low price. If something wasn’t the way I wanted it, they would fix it as soon as possible.

Are there any areas they could improve?

They do an excellent job, but I’m German, so everything has to be perfect. The project took a bit longer than planned, but it was more our fault than Third Rock’s. Ultimately, I’m glad I chose them.

Do you have any advice for future clients of theirs?

Anyone working with developers should explain everything in detail from the beginning.

BACKGROUND

Please describe your company and your position there.

Our company offers online marketing services for companies in all industries. Our team includes 15 members. I'm the president of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Rock Techkno?

Third Rock Techkno developed for us a custom mobile app for client management. The app includes an admin dashboard where we can view all accounts, analytics reports, communication tools, and more.

The mobile app allows the clients to login, review their account, upload files, and communicate with the admin.

What were your goals for this project?

The goal was to develop an award-winning solution with a very high-level user experience at a cost-effective price and in a timely manner. Third Rock Techkno did an amazing job, and I hope to work with them again soon.

SOLUTION

How did you select Third Rock Techkno?

Me and my team interviewed over 10 different agencies based on skills, experience, and cost. By far, Third Rock Techkno was the best. They assigned 3 different team members on our project just for communication.

We have an open line of communication with then and get daily updates on the project. No one else does that.

Describe the project in detail.

The first step of the project was to design every screen of the admin dashboard and mobile app. The user experience was very important to us. We lay tremendous importance to design.

Then, we worked on the technical writeup which is the blue print of the app. Third Rock Techkno developed the admin dashboard and mobile app according to the original designs without even a single mistake. I've never seen that before.

The admin dashboard was developed with PHP and the mobile app was developed for iOS and Android.

What was the team composition?

They assigned 3 agents just for communication. However the team that worked on our project was larger than 3. I think these 3 agents are the managers of a larger team. Which made the project run easier, smoother, and faster.

The team consists of developers, project managers, and QA experts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

So far the project turned out as a success. We already have actual users using the app and so far we are getting great feedback. No technical issues, no errors, and no complaints. That means, happy clients.

How effective was the workflow between your team and theirs?

I'm very impressed with their communication and dedication. Even after we went live, they continued giving us support (even until today). We are able to communicate with them through Skype, email, and even phone calls.

What did you find most impressive about this company?

Most impressive is the dedication to the project success. They are truly committed to our success. Which is not obvious.

Are there any areas for improvement?

Not really, we are very pleased.

BACKGROUND

Please describe your company and your position there.

Smoovr.de is an online platform for booking moving companies in Germany. I am CEO/Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Rock Techkno?

Web development

What were your goals for this project?

To upgrade a form for capturing customer information and move requirements, including inventory list, and incorporate into our backend.

SOLUTION

How did you select this vendor?

After discussions with a few vendors we chose Third Rock Teckno as their communication was excellent, we felt they understood exactly what we required, and they even provided a free-of-charge mockup.

Describe the project and the services they provided in detail.

Based on the design of our previous form the team re-coded elements to make the whole process smoother from a customer's perspective and to make the data easier to work with for our backend processes. They provided scoping, design, implementation, testing and deployment.

What was the team composition?

Project manager, Tech Lead, Front and Backend Developer, Testers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The form (and especially inventory use) is much nicer to use from the customer's perspective, and simplifies our backend process and allows for greater automation due to collection of clean and uniform data.

How was project management arranged and how effective was it?

Tapan (Project Manager) and Krunal (Tech Lead) worked with us at all stages and provided thoughts on initial designs, proposed new solutions, and listened to and acted on feedback as the project progressed.

What did you find most impressive about this company?

Very good communication at all stages. Always prompt to reply. Excellent quality of work. Everything works very well and as intended. Very accommodating to changes and revisions where necessary.

Are there any areas for improvement?

No - very satisfied with whole process.

BACKGROUND

Please describe your company and your position there.

Initially I was the technical consultant for the company Car Jasoos but now I am working as a CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Third Rock Techkno?

For the entire web development including UI design, development, and testing

What were your goals for this project?

We were looking for a company who has experience into product development and the company who can manage standards which an IT product should have. Instead of just finishing the development for us it is very important that functionalities shaped in the right fashion.

SOLUTION

How did you select this vendor?

There were multiple parameters such as team structure, estimation and the methodology and tools company was about to use for the project development and communication

Describe the project and the services they provided in detail.

Well, the project is still going on and we have just finished the first phase and launched in the one territory of India. So if I talk about the journey so it was iterative process as we are following Agile for the development, we are documenting certain items wherever and whenever it is required. So, Third Rock has taken care of the entire development cycle ie. requirements understanding, designing of database, UI design, development, testing etc...

What was the team composition?

Very well structured team with Project Manager, Scrum master, front end, back end, UI and testing engineers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

First phase developed successfully and launched on time.

How was project management arranged and how effective was it?

Project management tools used and it was executed smoothly

What did you find most impressive about this company?

The technical team they have and their founders are very visionary they give their domain expertise wherever and whenever required. They also have good functional domain knowledge which adds lot of value.

Are there any areas for improvement?

I think still there is minor gap in using collaboration tools which can help to manage change requests and test results more effectively along with the project development job tasks.