Driven by Trust, Crafted by Expertise — For over 15 years, we have proudly served as a trusted software development partner for companies in diverse corners of the world, including the USA, Canada, Singapore, Australia, France, Germany, Denmark, Belgium, and East Europe.
Our portfolio, boasting more than 300 successful projects, testifies to our expertise in creating custom web applications and solutions, thoughtfully tailored to our clients' distinct needs.
Our specialty is creating secure systems for storing and processing sensitive information, enhancing workflows, and driving process optimization, particularly in healthcare, finance, insurance, and e-commerce.
Established in 2009 and proudly rooted in Europe, we fuel the dreams of startups, turning their ideas into reality and steering established businesses toward digital transformation. We tackle technical, security, compliance, and legal challenges, converting obstacles into stepping stones to your success.
At ThinkWeb, we don't just build software; we build trust. A substantial part of our projects undergo rigorous audits and pen-tests by government institutions and independent third parties. We stand tall on our pillars of robust security, clean code, impeccable architecture, and the creation of lasting projects.
Our founding members not only drive our team, but also the developer community, sharing our wealth of experience at developer meetups. They dive into complex issues of application security, Domain-Driven Design, software architecture, and the intricate details of working on complex projects.
We believe in transparency and value delivery at every step. Our process, from early planning to design, development, and eventually maintaining the solution, is lean and fully transparent. With ThinkWeb, you don't just get a service, you gain a partner, an ally, committed to helping you achieve your vision.
Let's embark on this journey together and create something truly exceptional!
Min project size
$10,000+
Hourly rate
$50 - $99 / hr
Employees
2 - 9
Locations
Sofia, Bulgaria
Year founded
Founded 2009
1 Locations
Sofia , Bulgaria
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
5
/5
What Clients Have Said
ThinkWeb offers good value for cost, with clients noting budget-friendly pricing and excellent service. Projects typically involve small teams (2-5 employees) and are delivered on time, enhancing overall client satisfaction.
Clients consistently praise ThinkWeb for their organized and responsive project management skills. They deliver items on time and maintain clear communication, making the process smooth and efficient.
High Client Satisfaction
Overall, clients express high satisfaction with ThinkWeb’s services, often noting the positive feedback from their own customers as a result of ThinkWeb's work.
Strong Technical Expertise
ThinkWeb demonstrates technical proficiency across various domains, including AI integration, web development, and CRM solutions. Clients appreciate their ability to create user-friendly and robust platforms tailored to specific needs.
Positive Impact on Business Efficiency
Projects with ThinkWeb have led to significant improvements in efficiency and process automation for clients. Streamlined operations and reduced manual workloads are common outcomes.
Commitment to Client Success
ThinkWeb is noted for their dedication and commitment to exceeding client expectations. Their approach turns projects into partnerships, making them an integral part of client teams.
Areas for Improvement in Time Estimates
While generally punctual, one client suggested that ThinkWeb could refine their time estimates for projects. This was a minor point in an otherwise successful collaboration.
Platform Revamp & Optimization for 3D Printing Marketplace
Featured Review
Document Digitization & ManagementWeb DesignWeb Development
$10,000 to $49,999
June 2021 - Mar. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had a great approach."
Jun 15, 2023
Co-Founder & Designer, threeding.com
Stan Partalev
Design
Sofia, Bulgaria
1-10 Employees
Online Review
Verified
A 3D printing marketplace hired ThinkWeb to review, manage, and optimize their platform, adding new features and a better UI/UX design. The project included data management, process optimization, and redesign.
ThinkWeb was able to quickly revamp the client's old platform into a new, refined, and optimized one, improving the client's processes overall. ThinkWeb's team was communicative, responsive, and great at managing expectations. They also delivered on time and were very patient and helpful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder and designer of threeding.com
Describe what your company does in a single sentence.
Threeding.com is a 3D printing marketplace and community that connects creators, potential customers, and 3D enthusiasts. No matter if you are a new printer owner, an experienced designer, or simply passionate about the world of 3D printing, Threeding is the place for you!
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Renew of our platform, managing and optimizing legacy system
Refine and optimize of our platform new features and better UX and UI
SOLUTION
How did you find ThinkWeb?
Clutch Site
Why did you select ThinkWeb over others?
Company values aligned
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Complete renewal of our platform threeding.com
Managing and transforming the data we have until the moment we started working
Integrating innovations into our internal system and optimizing processes
Visual refresh of the platform with better UI and UX
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The quick transformation from the old platform to the new platform, refinement, and optimization of processes and sensitive improvement to our working process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Thinkweb was always able to deliver on time and most important that we were able to communicate our needs and get a proper response time-wise. Through great communication, we were able to manage our expectations in a realistic time frame which is something that I appreciate and it's very important.
What was your primary form of communication with ThinkWeb?
Virtual Meeting
What did you find most impressive or unique about this company?
They had a great approach and patience to explain everything and to answer every question that we have. Which was very important and valuable for us and helped us to be on the same page.
Are there any areas for improvement or something ThinkWeb could have done differently?
Nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Rebuild for Business Consulting Firm
API DevelopmentDigital StrategyWeb Development
Confidential
June - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their responsiveness, creativity, and dedication went far beyond our expectations."
Feb 3, 2025
President, NORTH LABS
Joe Osborne
Consulting
Ruston, Louisiana
1-10 Employees
Online Review
Verified
ThinkWeb provided web development services for a business consulting firm. They helped the client rebuild a website using their recommended framework.
ThinkWeb did a great job of meeting the client's needs. The team adapted seamlessly to the client's workflow, allowing for a smooth and swift collaboration. Moreover, ThinkWeb always delivered items on time, and their strong dedication to the project was evident in every aspect of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of NORTH LABS
Describe what your company does in a single sentence.
Our team prioritizes process refinement, revenue augmentation, and sales of Direct-to-Consumer (DTC) and B2B products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Help build Shop1Local.com
SOLUTION
How did you find ThinkWeb?
Online Search
Why did you select ThinkWeb over others?
Great culture fit
Company values aligned
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We initially began developing our website in-house and brought in an additional programming team to help complete the build. However, along the way, we found their expertise and infrastructure so valuable that we ultimately decided to rebuild the site using many of their recommendations and framework.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The success of our project was primarily measured by whether a customer could navigate our site and subscribe without requiring our direct involvement. The more self-sufficient the process—through well-designed UX/UI and clear guidance—the more scalable the system becomes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was exceptional. They were highly organized, responsive, and consistently delivered items on time. Their ability to anticipate our needs, provide insightful solutions, and maintain clear communication made the entire process smooth and efficient.
What was your primary form of communication with ThinkWeb?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed me most about ThinkWeb was their seamless integration into our team. What started as a contracted project quickly evolved into a true partnership, where Theo and Goce became an essential part of our business. Their responsiveness, creativity, and dedication went far beyond our expectations, making them feel more like in-house team members than an external agency.
They're not only incredibly skilled but also responsive, creative, and dedicated to our needs in a way that has exceeded my expectations. ThinkWeb now feels like an extension of our business, much like our own employees. Their consistent commitment and ability to bring our vision to life have been nothing short of spectacular. I wouldn’t hesitate for a second to recommend them to anyone, and I sincerely hope we continue working together for years to come. It would be a loss not to have them as part of what we’ve built.
Are there any areas for improvement or something ThinkWeb could have done differently?
The only improvement needed we experienced naturally as we worked together over time. As we learned each other's styles and communication preferences, our interactions became more efficient. It was almost like developing our own version of shorthand—the more we collaborated, the smoother and more effective the process became. Overall, there were no major issues, just the natural progression of refining teamwork.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I can’t say enough good things about Theo and Goce. Our time working together has gone beyond just a project—they've truly become part of our team.
Web & Custom Software Dev for Travel Company
Custom Software DevelopmentE-Commerce DevelopmentWeb Development
$10,000 to $49,999
Feb. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their commitment to understanding our brand and needs was impressive."
Nov 2, 2023
CEO, TUI TravelCenter Bulgaria
Paulina Hadjinikolova
Hospitality & leisure
Sofia, Bulgaria
11-50 Employees
Online Review
Verified
ThinkWeb built and redesigned a travel company's website. They tested the site and scanned for bugs. They also developed a new CSM that allows the internal team to update content and offers more easily.
Thanks to ThinkWeb, the client experienced an uptick in user engagement and a decrease in bounce rate. Notably, online bookings witnessed a significant increase, indicative of an enhanced UX and streamlined booking process. ThinkWeb demonstrated a prompt understanding of the client's vision and requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of TUI TravelCenter Bulgaria
Describe what your company does in a single sentence.
TUI TravelCenter Bulgaria is the Bulgarian branch of the global TUI Group, one of the world's leading travel companies, offering comprehensive travel services and packages to customers in Bulgaria while aligning with the international standards and offerings of the TUI brand.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
We partnered with ThinkWeb to help us create a strong online presence for TUI TravelCenter Bulgaria and to ensure our website met the standards of the global TUI brand.
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
Referred to me
Company values aligned
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
ThinkWeb redesigned our website to inline it with the global TUI brand. They made it user-friendly and ensured it works well on all devices. Besides the new look, they built a new CSM that lets us update the content and offers more easily. They moved all our offers and listings from the old system to this new one, improved how our website appears in search results and made sure customers can book trips online without issues. They tested the new site with users to catch any problems. Now, we have a website that's simple to use and fits the TUI style.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Following the redesign, our website saw a significant increase in user engagement. The bounce rate decreased, indicating that visitors found the content more relevant and stayed longer on the site. Online bookings rose by a noticeable percentage, reflecting the improved UX and booking process. Feedback from customers also highlighted the ease of use and the fresh look, aligning well with the TUI global brand.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They had regular check-ins to update us on the progress and to address any concerns we might have had. Whenever we had feedback or requested changes, they were quick to understand and implement them. Their approach was always collaborative, ensuring our vision and requirements were at the forefront of their work.
What was your primary form of communication with ThinkWeb?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their commitment to understanding our brand and needs was impressive. Their ability to blend technical expertise with a clear understanding of the TUI identity made the collaboration seamless. Their communication was always clear, timely, and focused on solutions, ensuring that our vision was realised in the best way possible. It's rare to find a company that not only excels technically but also truly partners with you to achieve the desired outcome.
Are there any areas for improvement or something ThinkWeb could have done differently?
ThinkWeb did a great job overall. If there's a small area for improvement, it would be refining their time estimates a bit more, but this was a minor point in an otherwise excellent collaboration.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Platform Dev for Cleaning Services Co
Custom Software DevelopmentE-Commerce DevelopmentWeb Development
$10,000 to $49,999
Jan. 2018 - Jan. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They really understood our needs."
Aug 23, 2023
Manager, Clean Labs Ltd
Kiril Mihaylov
Consumer products & services
Sofia, Bulgaria
11-50 Employees
Online Review
Verified
ThinkWeb developed a business management online platform for a cleaning services company. This platform allowed end customers to book and pay for services online and choose from different subscription options.
Thanks to their platform, the client streamlined their booking and payment processes, resulting in enhanced efficiency, less manual work, improved staff management, and increased customer retention and revenue. ThinkWeb delivered items on time and on budget, showing impressive understanding.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Clean Labs Ltd
Describe what your company does in a single sentence.
We provide cleaning services for homes and businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
We partnered with ThinkWeb to develop an online platform that would automate our bookings, payments, and service management.
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
Pricing fit our budget
Good value for cost
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
CleanLabs needed a way for customers to book and pay for services online. ThinkWeb created an online platform for us where customers can book services, pay securely, rate the quality, and choose subscription options. This system also helped us manage our staff's work schedules and enabled extensive reporting. It made our work easier and helped us focus our time on growing our client base.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The streamlined booking and payment processes enhanced efficiency, reducing manual workload and errors. This change resulted in smoother operations and increased customer satisfaction. Additionally, the online platform improved customer engagement, evidenced by a rise in repeat customers and positive reviews. The platform also improved staff management, allowing for better scheduling and resource allocation, leading to a more productive workforce. These changes, combined with the increased customer retention, positively impacted our revenue, marking the collaboration with ThinkWeb as a substantial success for CleanLabs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered on time and on budget.
What was your primary form of communication with ThinkWeb?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They really understood our needs. Their team didn't just give us a one-size-fits-all solution. They listened, adapted, and built a platform that fit CleanLabs perfectly. Their approach made a big difference for our business.
Are there any areas for improvement or something ThinkWeb could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Digital Marketing Agency
Custom Software Development
$50,000 to $199,999
Mar. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They kept us in the loop, met deadlines, and swiftly adapted to our needs, making the entire process easy and smooth."
Aug 16, 2023
CEO, Smartclick Web & SEO Agency
Milan Savov
Advertising & marketing
North Macedonia
1-10 Employees
Online Review
Verified
ThinkWeb has created a custom automated backlink checker and evaluation platform for a digital marketing agency. The solutions allow the client to gather SEO data, track backlink metrics, and rank URLs.
Thanks to ThinkWeb, the client's platform is now utilized daily, effectively handling millions of backlinks and tracking over 80 metrics for each link. ThinkWeb has met all deadlines and kept the client in the loop throughout the engagement. Their adaptability and simplifying approach are exemplary.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Smartclick Web & SEO Agency
Describe what your company does in a single sentence.
SmartClick helps B2B SaaS & technology companies create better quality leads through content strategy & buyer journey improvements in order to generate quality leads that are in the buying zone without having to do any SEO “grunt work”
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Develop a system that automatically checks and analyzes backlinks to assess their quality and impact on SEO
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
Referred to me
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project was to create a custom automated backlink checker and evaluation platform. The system gathers SEO data from various sources, tracking over 80 metrics for millions of backlinks. The platform ranks each URL based on these metrics and explains the given ranking. Key deliverables included a robust ranking algorithm, detailed SEO reports, and a user-friendly dashboard that enables users to interact with the system effortlessly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The platform now efficiently manages millions of backlinks, tracking over 80 metrics for each link, and is used on a daily basis.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They kept us in the loop, met deadlines, and swiftly adapted to our needs, making the entire process easy and smooth.
What was your primary form of communication with ThinkWeb?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to simplify complex tasks and create a user-friendly platform that handles massive data effortlessly stood out to us.
Are there any areas for improvement or something ThinkWeb could have done differently?
No
RATINGS
5.0
"Everything was great and as expected!"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Real Estate Agency
CRM Consulting and SICustom Software DevelopmentEnterprise App Modernization
Confidential
Oct. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What set them apart is the collaboration and the effort they put into understanding our professional language."
Jun 15, 2023
Executive, Real Estate Agency
Anonymous
Real estate
Sofia, Bulgaria
11-50 Employees
Online Review
Verified
ThinkWeb has created an internal agency management software for a real estate agency. They have introduced an advanced reporting module and helped migrate the old platform to a new one.
ThinkWeb has delivered a software that significantly improved the client's efficiency, allowing them to save time spent on manual tasks. The team collaborates effectively via in-person and virtual meetings and emails. They can translate needs excellently into a technical solution.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of a real estate company
Describe what your company does in a single sentence.
Real estate agency and financial consulting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Modernize and automate our day-to-day operations, transitioning from a system heavily dependent on Excel spreadsheets
Scalable solution, accommodating the addition of new features that will support the growth of the agency
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
ThinkWeb created the internal agency management software, including property listings, client management system, and functionalities for task tracking and appointment scheduling. They also introduced an advanced reporting module for critical business analytics. They migrated us from the old platform to the new one smoothly, making sure our everyday work was not disturbed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The new software significantly improved our efficiency, cutting down hours spent on manual tasks. We saw better client management, leading to higher client satisfaction and retention. The reporting module enabled insights into market trends, property owner preferences, and employee performance. The system evolved alongside our business with new features being added without substantial development costs or issues.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They started by giving us the most important features first. They encouraged us to use the system while they were still building it, so we could try things out. If something didn't work just right, or we wanted to change a feature, they made it easy for us to adjust or even completely change it.
What was your primary form of communication with ThinkWeb?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What set them apart is the collaboration and the effort they put into understanding our professional language. They integrated our terminology into the software, making it intuitive for us to use. Even as a non-technical person, I could understand the functionality behind the code. This approach and their ability to translate our needs into a technical solution was truly impressive.
Are there any areas for improvement or something ThinkWeb could have done differently?
No, they did an amazing job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Development for Digital Marketing Agency
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Feb. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ThinkWeb's commitment to meeting the deadlines was commendable."
Jun 12, 2023
CEO, Megasoft
Goce Ristov
Advertising & marketing
Strumica, North Macedonia
11-50 Employees
Online Review
Verified
ThinkWeb developed an AI-based content publishing automation platform for a digital marketing agency. The solution automated the client's content generation and publishing processes.
ThinkWeb's work increased content production efficiency by 45% and content volume by 60% and improved search engine rankings by 35%. The well-organized team maintained clear and open communication and delivered everything on time. Their effective planning and execution stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Megasoft
Describe what your company does in a single sentence.
Megasoft is a leading digital marketing agency that provides comprehensive SEO, web development, and content services to businesses of all sizes, striving to enhance their online presence and drive their sales.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
We engaged ThinkWeb to develop a sophisticated content publishing automation platform, utilizing state-of-the-art GPT AI technologies. Our primary objectives were to automate and streamline our content generation and publishing process, enhance the quality and relevance of the content we produce, and ultimately, improve our efficiency and scalability to better serve our clientele.
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
Great culture fit
Good value for cost
Company values aligned
Highly personalized solutions
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project commenced with a comprehensive discovery phase, in which ThinkWeb's team meticulously assessed our existing content generation and publishing processes. They went on to determine the specific needs and expectations from the content automation platform. Based on these insights, they were able to establish a detailed project plan that included key milestones and deliverables.
Key deliverables included:
GPT AI Integration: The development and integration of the Generative Pretrained Transformer (GPT) AI technology into our existing systems. This allows us to leverage AI for generating high-quality, contextually relevant content. The team from ThinkWeb did an excellent job ensuring seamless integration without disturbing our existing workflow.
Content Management System: The development of a robust content management system (CMS) to streamline and automate the content publishing process. This was crucial in managing the vast amount of content generated through the GPT AI and ensuring it was categorized and published correctly.
SEO Optimization: Incorporating SEO best practices within the CMS to improve the visibility and reach of our content. ThinkWeb demonstrated expertise in this area, implementing features that helped optimize our content based on the latest SEO trends and practices.
Analytics Dashboard: A comprehensive analytics dashboard was another essential deliverable. This allows us to track the performance of our content, measure the effectiveness of the platform, and generate insights for continuous improvement.
Training & Support: ThinkWeb also provided extensive training for our team, ensuring we could utilize the platform effectively. Their post-launch support was commendable, with prompt responses to any queries or issues we faced.
Overall, ThinkWeb exhibited a deep understanding of our objectives, a high level of professionalism, and an unwavering commitment to delivering a solution that exceeded our expectations. Their work has substantially impacted our content generation and publishing process, equipping us with the technology to deliver high-quality, SEO-optimized content efficiently.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
ThinkWeb's solution significantly transformed our content generation and publishing process, and the measurable outcomes were indeed impressive:
Improved Efficiency: The automation platform streamlined our content production process, resulting in a 45% increase in efficiency. The time we saved allowed us to focus more on strategic initiatives.
Increased Content Volume: Thanks to the GPT AI integration, we were able to scale up our content production by 60%. Despite this increase, the quality of the content remained consistently high.
Enhanced SEO Performance: With the SEO-optimized CMS in place, we observed a 35% improvement in our organic search rankings, leading to a substantial increase in website traffic.
Data-Driven Insights: The analytics dashboard has enabled us to make data-driven decisions. These insights have led to more targeted content, contributing to a 40% increase in user engagement.
Positive Client Feedback: Finally, the feedback we have received from our clients has been overwhelmingly positive. They've appreciated the improved quality and relevance of our content, as well as the increased frequency of publication. ThinkWeb's bespoke solution has clearly contributed to our success, helping us to not only achieve but exceed our initial project objectives. Their commitment to understanding and meeting our unique needs resulted in a platform that truly enhances our capabilities and positions us for continued growth.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ThinkWeb showcased exceptional project management throughout the duration of the project. Their team was well-organized, maintaining a clear and consistent communication channel that kept us updated at every stage of development. They meticulously planned the project timeline, breaking it down into manageable stages, each with its deliverables and deadlines. They used modern project management tools, which allowed us to track the project's progress in real-time and provided complete transparency.
ThinkWeb's commitment to meeting the deadlines was commendable. Despite the project's complexity, they delivered all milestones on time without compromising on quality, which was a testament to their effective planning and execution. In terms of responsiveness, ThinkWeb was proactive in understanding our needs and addressing our concerns. They were open to feedback and implemented changes promptly, ensuring the final solution was tailored perfectly to our requirements. If there were any issues or roadblocks, they addressed them swiftly and professionally, always prioritizing our needs.
Overall, their project management was a key factor in the successful delivery of the project. Their timely delivery, responsiveness, and attention to detail made the entire process smooth and efficient.
What was your primary form of communication with ThinkWeb?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
There are several aspects that make ThinkWeb stand out. However, their profound ability to personalize their services and the profound understanding of our problems were particularly impressive.
Personalization: ThinkWeb went above and beyond to understand our unique needs and challenges. They tailored their solutions specifically to us, ensuring that the platform they developed truly addressed our requirements and objectives. Their commitment to delivering a personalized solution was evident in their attention to detail and the effort they put into understanding our business and industry.
Problem-Solving: ThinkWeb demonstrated a deep understanding of the challenges we were facing and proposed innovative solutions to address them. They did not simply provide us with a technological solution; they helped us redefine our content creation and publishing process, making it more efficient and effective. Their ability to envision and implement solutions that align with our business goals was remarkable. Technical Expertise: Their technical prowess in AI integration and web application development is undoubtedly commendable. The seamless integration of the GPT AI technology and the creation of a robust CMS showcased their deep technical knowledge and proficiency.
Customer Service: ThinkWeb's customer service was top-notch. They were always ready to assist us, whether it was a minor query or a significant issue. Their prompt and professional responses underscored their commitment to customer satisfaction.
In conclusion, ThinkWeb's unique approach to personalizing their service, their problem-solving capabilities, their technical expertise, and their outstanding customer service make them a truly exceptional partner.
Are there any areas for improvement or something ThinkWeb could have done differently?
While our collaboration with ThinkWeb was notably successful, there's a minor area that could be enhanced for future projects. In the initial stages of the project, we had to get acquainted with ThinkWeb's communication and project management style. Although there were no significant issues, a more streamlined onboarding process could further expedite this familiarization phase and help kickstart the project more swiftly.
However, it's essential to emphasize how admirably ThinkWeb handled this. They showed great adaptability, quickly adjusting their approach to align with our needs, which is testament to their customer-centric focus. This minor point in no way detracts from the overall quality of their work but serves as a constructive suggestion for future collaborations. Their dedication to meeting our needs and their continuous strive for excellence were evident throughout the project. They demonstrated a unique ability to combine high technical proficiency with exceptional customer service, making our partnership with ThinkWeb a remarkable experience.
RATINGS
5.0
"Our overall experience with ThinkWeb was exceptionally positive; their technical prowess, commitment to meeting our unique needs, and unwavering dedication to delivering high-quality solutions made them an outstanding partner."
Quality
5.0
Service & Deliverables
"ThinkWeb delivered top-notch service and high-quality deliverables, exemplifying their technical expertise, professionalism, and commitment to customer satisfaction."
Schedule
5.0
On time / deadlines
"ThinkWeb demonstrated exceptional time management skills, consistently meeting project milestones and delivering all components on schedule without compromising quality."
Cost
5.0
Value / within estimates
"ThinkWeb provided exceptional value for the investment, delivering a high-quality, tailor-made solution that has significantly enhanced our operational efficiency and content output at a reasonable cost."
Willing to Refer
5.0
NPS
"Based on our outstanding experience, I would highly recommend ThinkWeb to any business seeking personalized, innovative IT solutions. Their professionalism, technical expertise, and customer-centric approach make them an excellent choice.
IT Consulting for Rental Services Company
CybersecurityIT Managed ServicesWeb Development
Confidential
Sep. 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their efforts went above and beyond what was anticipated."
Feb 2, 2024
Owner, Tree Hut Village
Marcia Grimm
Business services
Brisbane, Australia
1-10 Employees
Online Review
A rental services company hired ThinkWeb to review our AWS account and spending. The team resolved site issues and offered ways to cut down costs.
Thanks to ThinkWeb's efforts, the client reduced their AWS bill by 60%. The team delivered the project on time and was highly responsive to needs. Their exceptional patience, professionalism, and unwavering commitment surpassed expectations. Their insightful suggestions stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Tree Hut Village
Describe what your company does in a single sentence.
We operate as an online marketplace facilitating the rental and lending of various items owned by individuals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Check for other issues with the website
We brought ThinkWeb on board to review our AWS account and spending
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
High ratings
Good value for cost
Referred to me
How many teammates from ThinkWeb were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
ThinkWeb took a close look at how we were using our online services to see where we might be spending more than we needed to. They went through everything to make sure it was set up right and found ways we could cut down on costs.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
60% reduction in our AWS bills.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ThinkWeb delivered on time and was amazingly responsive to our needs throughout the project, providing significant assistance.
What was your primary form of communication with ThinkWeb?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to quickly understand how everything in our system worked. They were so fast in figuring things out and suggesting ways we could do things better. Their exceptional patience, high level of professionalism, and unwavering commitment were evident in delivering a solution that surpassed my expectations. In addition to being very friendly and open, they patiently explained every detail to me, taking into account my non-technical background.
They were always ready to answer my questions, showing they really wanted to make sure things were clear and understandable. Their efforts went above and beyond what was anticipated.
Are there any areas for improvement or something ThinkWeb could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I would highly recommend ThinkWeb. They not only provided effective solutions that significantly improved our project and helped me achieve a reduction in bills, but their communication and responsiveness were outstanding. The team's professionalism and ability to go above and beyond my expectations made our collaboration extremely positive. Overall, I'm very satisfied with their services and definitely recommend them!
Custom Software Dev for Health & Wellness Company
Custom Software Development
$10,000 to $49,999
Aug. - Oct. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were attentive to our needs, responding with appropriate solutions whenever we requested changes."
Nov 2, 2023
CEO, Dr. Bilka LLC
Alexander Kostenarov
Medical
Bulgaria
1-10 Employees
Online Review
ThinkWeb designed and created a multi-warehouse stock management software system for a health and wellness company. They integrated features for inventory tracking and order processing and provided training.
With ThinkWeb's support, the client integrated the system into their daily operations, ensuring seamless transactions and stock management across multiple warehouses. The client also increased order fulfillment speed and accuracy. ThinkWeb is flexible, attentive, punctual, and responsive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Dr. Bilka LLC
Describe what your company does in a single sentence.
Dr. Bilka LLC is a health and wellness company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Develop a custom multi-warehouse stock management software
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
High ratings
Other
How many teammates from ThinkWeb were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
ThinkWeb's work involved designing and implementing a user-friendly multi-warehouse stock management system tailored to our needs. This included integrating inventory tracking, order processing, and shipping operations into one platform, along with staff training for seamless adoption.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The system ThinkWeb developed is now integral to our daily operations, efficiently handling hundreds of transactions and seamlessly managing stock levels across multiple warehouses, which has resulted in a noticeable increase in our order fulfilment speed and accuracy.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We used Gitlab to track tasks and prioritise work, with features generally delivered within the agreed timeframes. They were attentive to our needs, responding with appropriate solutions whenever we requested changes.
What was your primary form of communication with ThinkWeb?
Virtual Meeting
What did you find most impressive or unique about this company?
The ability to handle complex logic with ease and their flexible approach, quickly adapting the software to meet our evolving business requirements.
Are there any areas for improvement or something ThinkWeb could have done differently?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website & Software Dev for Astrology Services Provider
"They always deliver on time, respond quickly, take the initiative, and provide great suggestions for the project."
Aug 23, 2023
CEO, Aldebran LLC
Matthew Hanson
Consulting
Oak Harbor, Washington
1-10 Employees
Online Review
ThinkWeb develops an astrology services provider's astrological software, an online app for personal horoscopes, and a subscription platform for video streaming. They're also integrating third-party services.
ThinkWeb has helped the client double their income upon launching their first project together. They're almost done with the current project, and their tests have shown good results. Their team impresses the client with their suggestions to keep the products updated and save on digital expenses.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Aldebran LLC.
Describe what your company does in a single sentence.
Astrology software, courses, and consulting services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThinkWeb to accomplish?
Develop an online app for personal horoscopes
Develop a subscription platform for streaming videos
Website creation and support
SOLUTION
How did you find ThinkWeb?
Referral
Why did you select ThinkWeb over others?
High ratings
Referred to me
How many teammates from ThinkWeb were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Complete development of complex astronomical and astrological software
website design and functionality
subscription services
integration with third-party services
support
payment services
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Quick response
project almost finished
testing shows good results
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always deliver on time, respond quickly, take the initiative, and provide great suggestions for the project.
What was your primary form of communication with ThinkWeb?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
I have been working with them for 9 + years, and they create all my websites and software. They suggest improvements and updates to keep up with the newest trends and find ways to save money on our digital expenses. From the moment I launched my first project with them, my business income doubled. Our current project is very expansive, and we are working on becoming world leaders in our field, together with the Thinkweb team, who are helping us reach that goal
Are there any areas for improvement or something ThinkWeb could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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