Custom Software Development for Language Institute
- Application Management & Support Custom Software Development Mobile App Development Product Design Web Design
- Confidential
- Aug. 2022 - Aug. 2023
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They valued our input and made us feel like active participants in the project."
- Education
- India
- 1-10 Employees
- Online Review
- Verified
Thinkgrid Labs designed and developed a learning management system for a language institute. The team was responsible for building unparalleled features and functionalities for students and trainers.
Thinkgrid Labs successfully delivered a learning platform that translated the client's vision into a reality. The team was highly effective, open, and collaborative; they listened to feedback and communicated clearly throughout the project. Overall, they were adaptable, responsive, and dedicated.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director - Learning & Development of Westworld Academy
Describe what your company does in a single sentence.
Westworld Academy is a language institute that provides expert training programs to qualify language proficiency tests.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Thinkgrid Labs to accomplish?
- Create a robust Learning Management System (LMS) to optimize learning outcomes and enhance user engagement.
- Deliver a lifelike mock test environment, akin to internationally recognized eligibility exams, to enhance user preparation and confidence.
- stablish a secure storage infrastructure for users to access learning resources while preventing unauthorized duplication and distribution.
SOLUTION
How did you find Thinkgrid Labs?
Referral
Why did you select Thinkgrid Labs over others?
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Thinkgrid Labs were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of this project revolves around creating an innovative and self-sufficient virtual learning platform, aimed at revolutionizing the teaching-learning experience. The platform seeks to offer unparalleled features and functionalities to both students and trainers. The project's key focus is to ensure an immersive and effective learning environment. Here's a detailed description of the scope and the key deliverables:
- Independent Virtual Learning Platform: The primary objective of this project is to design and develop a robust independent virtual learning platform that brings together students and trainers in an engaging and effective manner.
- Personalized User Experience: The platform will provide students and trainers with personalized login IDs, granting them access to their individual accounts. Additionally, users can create customizable personal profiles, enhancing their engagement and interaction within the platform.
- Streamlined Access to Resources: Users will be able to access their class schedules, meeting links, and recorded sessions instantaneously. This feature ensures seamless learning and eliminates the hassle of searching for relevant materials.
- Flexible Assignment Submission: The platform will offer a variety of daily assignments catering to different learning styles. These assignments will encompass fill-in-the-blanks questions, multiple-choice questions (MCQs), essay-type questions, and even video submissions. This flexibility allows students to complete assignments at their own pace.
- Continuous Feedback and Progress Tracking: Students will receive daily feedback from their trainers, highlighting their strengths and areas for improvement. The platform will also provide a graphical representation of participation scores, allowing students to track their progress over the course duration.
- Personalized Appointments and Communication: Students will have the opportunity to book personalized appointments with trainers directly through the platform. The LMS will serve as a hub for general announcements, batch-related information, and other essential messages, enhancing communication efficiency.
- Realistic Mock Tests: The platform will offer mock tests that closely mimic the structure, timings, and format of real eligibility tests students are preparing for. This feature empowers students to simulate the actual exam experience and evaluate their readiness.
- Accessible Learning Materials: Students will have secure access to an array of learning materials and sample question papers. This provision prevents unauthorized sharing and distribution, ensuring the integrity of the content.
In summary, the project aims to create a cutting-edge virtual learning platform that redefines the teaching-learning landscape. By providing personalized experiences, instant resource access, flexible assignments, continuous feedback, and realistic mock tests, the platform aims to elevate both student engagement and performance. The emphasis on secure access to learning materials and effective communication further enhances the holistic learning journey.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project embarked on a transformative journey, marked by specific milestones and achievements that reflected its substantial progress. Through consistent efforts and collaboration, the team achieved a series of measurable outcomes that illuminated the success of the endeavor:
- August 2022: Commencement and Vision Sharing Regular weekly meetings were established, starting in August 2022. Initial sessions focused on dynamic brainstorming, creating a platform to share overarching plans and visions for the Learning Management System (LMS).
- Brainstorming and Plan Refinement Drawing inspiration from existing plans, the team meticulously evaluated them for customization and exclusivity in alignment with the project's vision. Over 3-4 brainstorming sessions, comprehensive discussions took place, guiding the subsequent phases.
- Prototype Development and Feature Refinement Following thorough discussions, the team transitioned to crafting the prototype. A methodical approach was adopted, with regular meetings dedicated to individual features such as class scheduling, meeting links, and trainer information. Within a span of 3 months, these features were solidified, culminating in the completion of the prototype.
- Functionality Rollout and Feedback Loop Starting from December 2022, the functional aspect of the platform commenced. Each phase of progress was met with careful uploading and meticulous testing, accompanied by continuous feedback and suggestions from stakeholders.
- Design Enhancement and Customization As the functional components were streamlined, the team shifted focus to enhancing the platform's design and overall aesthetics. Beginning in March 2023, intricate design elements and color combinations were methodically devised. Each page's design was presented with multiple options to ensure a visually captivating outcome.
- Integration of Design Elements Following the selection of design options, the approved designs were seamlessly integrated into the LMS framework. This meticulous integration process spanned several weeks and led to a cohesive visual identity.
- Content Upload and Bug Rectification In the latter weeks of July, content uploading commenced, revealing the presence of technical glitches or bugs. A diligent bug identification and rectification process ensued, aided by consistent communication and meetings with the software development teams.
- Continuous Iteration and Clearing of Bugs Through consistent engagement and collaboration, the identified bugs were systematically addressed and cleared. This process highlighted the dedication of the teams to delivering a polished and functional final product.
In essence, the journey from brainstorming sessions in August 2022 to the bug-clearing phase in later weeks of July 2023 demonstrated remarkable progress and success. The project's evolution encompassed brainstorming, prototype creation, functional rollout, design enhancement, and bug resolution. The outcome was a transformative virtual learning platform that bore testimony to the team's dedication and their ability to translate a vision into a reality.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was quite effective. They had a dedicated team in charge of the project, which helped in maintaining a clear focus and direction. They held regular weekly meetings to showcase the progress they were making. This allowed us to stay informed about how things were shaping up and provided an opportunity for us to provide our input.
What really stood out was their commitment to continuous improvement. They actively sought feedback and suggestions from us, which they diligently recorded. It was impressive to see how responsive they were to our needs and suggestions. Whenever we offered feedback, they made changes and alterations based on those suggestions. This dynamic approach ensured that the project was aligning with our vision and expectations.
Their openness to our suggestions was notable. They valued our input and made us feel like active participants in the project. This collaborative atmosphere fostered a sense of partnership and mutual respect.
In terms of timeliness, there were minimal delays in the delivery. While a few minor adjustments and fixes extended the timeline slightly, it was nothing that significantly impacted the overall progress. Their consistent communication and transparency played a pivotal role in managing expectations and addressing any potential issues promptly.
In the end, the final product they delivered exceeded our expectations. They took our feedback to heart and incorporated it into the project, resulting in the best possible version of the virtual learning platform. Their project management approach, coupled with their responsiveness and dedication, played a crucial role in ensuring the successful delivery of a high-quality solution.
What was your primary form of communication with Thinkgrid Labs?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
A committed team that fully grasped our vision. Consistent meetings and progress updates to ensure alignment throughout all stages. Readiness to embrace subsequent suggestions and changes, showcasing adaptability. Prompt responsiveness to our calls and meeting requests.
Are there any areas for improvement or something Thinkgrid Labs could have done differently?
Nothing in particular
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
