Think Design has been a frontrunner in the UI & UX Design industry since 2004, boasting over 20 years of experience and a global clientele. We enable turnkey initiatives for renowned organizations, driving impactful change through human-centered design. Our team of 100+ experienced designers specializes in UI & UX Design, Data Visualization, Digital Design, and User Research.
Our Expertise We offer a comprehensive suite of services, leveraging key capabilities in: UX & UI Design: Design audits, design systems, product design, application design, portals, website design, mobile, wireframes, and prototypes. Data Design: Data visualization, dashboard creation, and interactive reporting to transform complex data into actionable insights. User Research: Employing interviews, usability testing, surveys, heuristics, primary & secondary research, and ethnography. Service Design: Developing service blueprints, journey maps, and stakeholder engagement strategies to optimize service delivery.
Our clients One-third of our clients are Fortune 500 companies, both domestic and international. We serve a diverse range of businesses, from startups to large enterprises, MNCs, and the big 4s, across various geographies.
We’ve worked with some of the most powerful brands in the world including GE, Honeywell, J&J, Airtel, Axis Bank, SBI, Dr. Reddy’s, Ultratech, Hero, Samsung, & more.
Models of Engagement At Think Design, we understand that every design challenge is unique. That's why we offer three distinct engagement models—Concept, Project, and Program—providing our clients with the flexibility to swiftly initiate transformative design initiatives perfectly tailored to their specific needs.
Industries We Serve BFSI Healthcare Enterprise & IT Education & Edtech News & OTT E-commerce & Retail Travel & Tourism Logistics Entertainment
Awards iF Design Award Good Design Awards CII Design Excellence Awards Good Design Australia Creative Pool Award India's Best Design Awards India's Best Design Project
Think Design's pricing reflects a range of projects, with one engagement costing $100,000. Clients appreciate the value for cost due to their expertise in design and project management, contributing to successful outcomes and high client satisfaction.
Think Design demonstrated strong problem-solving skills, offering creative solutions and effectively addressing client challenges. This ability was particularly appreciated in complex projects involving technology and analytics.
Responsive and Collaborative Team
The team at Think Design was described as responsive, flexible, and open to new ideas. Clients valued their collaborative approach, which included regular in-person meetings and effective communication through various channels.
Lack of Subject Matter Experts
One area for improvement mentioned by a client was the lack of industry subject matter experts. This required intensive effort upfront to get Think Design up to speed on specific product and workflow details.
Timely Delivery
Think Design was recognized for their ability to meet tight deadlines. Clients appreciated their adherence to delivery timelines, which was crucial for the success of time-sensitive projects.
Smooth Workflow
Clients noted that the workflow with Think Design was smooth and easy, facilitated by effective communication and regular progress updates. This contributed to a positive working relationship.
Strong Design Expertise
Multiple reviews commend Think Design for their exceptional design skills, particularly in UI/UX. Clients appreciated their ability to create visually appealing and user-friendly designs, which were crucial in projects ranging from corporate websites to advanced analytics platforms.
"Design is their strength, and they clearly demonstrated those skills with this project."
Jul 16, 2018
Senior Marketing Head, Insurance Company
Anonymous
Financial services
Mumbai, India
1,001-5,000 Employees
Online Review
Verified
After a discovery phase, Think Design created wireframes and developed a new corporate website.
The website Think Design developed was responsive and impressed executives. The team was hands-on, conducting discussions in person and online to expedite the development process. Their ability to design interactive features was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the senior marketing manager of a life insurance company based in India. I am responsible for digital marketing and corporate website management.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Think Design?
We hired Think Design to revamp our entire corporate website.
What were your goals for this project?
We wanted to move our website from a static, informational site to an e-commerce site since we were introducing new online products and services. We wanted to increase our new product purchases and increase our online renewals.
SOLUTION
How did you select this vendor?
We sent out an RFP and invited five design agencies to submit their proposals. We shortlisted two agencies in phase one and then, awarded the project to Think Design based on their previous great design work and experience in our industry.
Describe the project in detail.
Think Design first conducted a discovery phase and a workshop with relevant stakeholders. After understanding our requirements, they presented three design options. We shortlisted one option, and they proceeded to the wireframe stage. We started development and followed an agile development process.
What was the team composition?
We worked with a UI/UX expert for the initial workshop. After that, we worked with one project manager and a team of two UI/UX designers on the rest of the project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The new website was clean, lively, and fun, in an otherwise dull industry. Our management committee was impressed with the new design, and our team was lauded for our efforts.
How effective was the workflow between your team and theirs?
Our interactions with them were smooth and easy. Since the agency was based in the same city, they came to our office for face-to-face meetings. We relied on Google Docs and email for our communication.
What did you find most impressive about this company?
They mentioned at the start that design is their strength, and they clearly demonstrated those skills with this project. The team is responsive, flexible, open to new ideas. They always came up with creative solutions.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
UX Design for Indian Analytics Training & Solutions Company
UX/UI Design
$50,000 to $199,999
Mar. - Sep. 2016
4.5
Quality
4.5
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"The team doesn’t just deliver products, they create value by holding their performance to high internal standards."
May 29, 2018
SVP of Client Solutions, Analyttica Datalab Inc
Satyamoy Chatterjee
Consulting
Bengaluru, India
11-50 Employees
Phone Interview
Verified
Think Design designed the UX/UI for an advanced analytics platform. The solution launched with both B2B and B2C segments. The team coded in Java and React to build statistical layers that interact with Python.
The solution secured new B2B partners and 2,400 B2C users across 40 countries. Conversion rates also exceeded the market average. The UX/UI design was robust and simple, and earned a prestigious international award. Think Design was always timely and had a flexible approach to collaboration.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the senior VP and head of the client solutions group at Analyttica Datalab, a U.S.-based company with a subsidiary in Bangalore, India. We do data analytics, machine learning, and AI for different industry verticals.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Think Design?
We needed a partner to consult the technology architecture for a solution idea in the data science and analytics domain space. We also wanted a UI/UX partner who could design the entire frontend.
SOLUTION
What was the scope of their involvement?
Think Design created the wireframes after we spent time discussing and whiteboarding the solution, a technology-enabled advanced analytics platform that runs on Java and React. We collaborated on the ideations and their team did revisions based on our feedback. Think Design also designed the UI/UX, for which we have a U.S. patent.
The solution had two B2B and B2C segments. The former was for individuals while the latter served companies to scale employees companywide. The platform has a statistical layer and can handshake with Python, among other tools, to statistically align. We then went to market with the flagship offering–which focused on solutions for repeating problems–as an analytics trading solution.
What is the team composition?
My main point of contact was the senior design head, who worked with four designers behind the scenes.
How did you come to work with Think Design?
We evaluated a few companies that could understand the concept, read our minds, and then execute the design. We then reviewed Think Design’s workflows, solution model, and portfolio. They met our needs and seemed to be flexible in approach. The team supplied a proof of concept and we gave them a three-week delivery timeline for it, which they met. We then proceeded with the engagement.
How much have you invested with them?
We spent $100,000.
What is the status of this engagement?
We worked with them between March–September 2016. Since September, they've assisted us on an intermittent basis. Think Design is still our UI/UX partner for new requests.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We were delighted with the final results. The design won an Australian award; both the UX and UI were robust and simple. The solution gained 2,400 international B2C registrations in four months. We had a 17% conversion rate – which is about 14.5% higher than the market rate – and 76% of registrants enrolled in a course. Nearly three months after launch, we signed a client that used the solution to upscale 300 associates. We also partnered with a 2,500-member company that will use our product. In total, users represented 40 different countries and intuitively appreciated the product’s value.
How did Think Design perform from a project management standpoint?
The team worked exceptionally hard, often past normal business hours. Think Design exceeded expectations for hiring a passionate design team and managing resources. We worked in-person three times a week because communication tools were ineffective. Think Design used Excel to track progress and PowerPoint for presentations, whiteboarding, flipping, charting for storyboards.
What did you find most impressive about them?
The team doesn’t just deliver products; they create value by holding their performance to high internal standards. Occasionally, the team redid their own work because they weren’t satisfied with the initial results. That attitude was part of the company culture.
Are there any areas they could improve?
While scheduling is always imperfect, they could have done more planning. Think Design could have created a more collaborative environment to make planning more effective.
Do you have any advice for potential customers?
I recommend them for companies that need UX design. Prospective clients should research Think Design’s past work and request a proof of concept to build a good relationship between teams. Although in-person communication isn’t always needed, it helps the partnership.
RATINGS
4.5
Quality
4.5
Service & Deliverables
"The work was very high quality."
Schedule
4.0
On time / deadlines
"Deliverables were on time, but they could’ve scheduled and planned meetings better."
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Linchpin Learning Management System Development
Custom Software Development
Confidential
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"ThinkDesign took ownership of designing a well thought out product for us."
Oct 13, 2017
EVP, Technology Company
Anonymous
IT Services
Nashville, Tennessee
5,001-10,000 Employees
Online Review
Verified
ThinkDesign created a turnkey learning management system for enterprise needs. Their main goal was to create a system that was easy-to-use and that could be managed by non-IT users.
The effort was very successful and helped to drive internal changes. They worked well together and were available both in person and on the telephone. The ultimate project was well-designed and was pushed to completion by the team.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I oversee Operations at an IT Services company focused entirely on assisting healthcare companies in the US.
OPPORTUNITY / CHALLENGE
For what reason(s) did your company hire Think Design?
We were designing a Learning Management System that was better suited towards enterprise needs. We wanted something that could help us internally while still being a useful tool for others.
What were your goals for this project?
We wanted to come up with an app that would be easy to use, easy to add content to, easy to use off the web and on mobile device. It also had to be easy for the HR team to monitor progress on and to create rules that would help auto assign content at set durations for new entrants to the organisation based on seniority and role.
SOLUTION
How did you select this vendor?
They were referred by a friend who was running another organisation.
Describe the project in detail.
We hired ThinkDesign to create a complete turnkey solution. They designed a solution and iterated it several times with mock-ups to keep things simple. Finally, they created the visual design and converted it to HTML for us to develop upon further. And also to create the complementary website for us.
What was the team composition?
There were 3 members from ThinkDesign we were interacting with. Mahesh Marath [Head of Design, ThinkDesign] was leading the project.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We had tremendous success with this effort. Not only was the product visually appealing, it was designed well enough for us to internally drive a change with far less resistance than we have had with other such changes.
How effective was the workflow between your team and theirs?
We had an easy workflow together. Since we were both based in Bangalore, Mahesh and team would visit us often. We would also get on calls to discuss when needed.
What did you find most impressive about this company?
ThinkDesign took ownership of designing a well thought out product for us. They did not make us dictate to them the whole way. They led from the start and kept things going in the right sequence and at an appropriate pace.
Are there any areas for improvement?
They lack industry subject matter experts. So the effort is intensive up front to get them up to speed on the product, the issues at hand, how the workflow is in the particular dept, etc.
RATINGS
5.0
Quality
5.0
Service & Deliverables
" "
Schedule
5.0
On time / deadlines
" "
Cost
4.0
Value / within estimates
" "
Willing to Refer
5.0
NPS
"
Website Design & Updates for Cloud Computing Network
Web Development
$10,000 to $49,999
Dec. 2019 - Jan. 2020
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"Think Design team is very passionate about design and Design Thinking is in their DNA."
Apr 13, 2020
CTO, Trilogy Networks, Inc.
Venky Swaminathan
Software
Boulder, Colorado
11-50 Employees
Online Review
Verified
Think Design made updates to a cloud computing network's website. They designed and implemented any changes that were requested.
Think Design accurately reflected the client's branding message across the website, which in turn helped increase visibility. Planning and executing well, the team had good project management skills. They did a great job understanding the client's ideas and turning them into a reality.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Trilogy is building is network of distributed cloud computing across rural America. I am the co-founder and CTO at Trilogy
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Think Design?
We hired Think Design to make updates to our website.
What were your goals for this project?
To make changes to our website to reflect our product updates and messaging
SOLUTION
How did you select this vendor?
We have worked with Think Design for more than 2 years. So we chose them to make the changes
Describe the project and the services they provided in detail.
Think Design designed and implemented the changes requested.
What was the team composition?
Creative head, graphics designer and web developer
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
Consistent branding and messaging is important to us. The website reflected that very well. It helped in getting the word out about Trilogy.
How was project management arranged and how effective was it?
Project was managed by a project manager and the planning and execution was done well
What did you find most impressive about this company?
Think Design team is very passionate about design and Design Thinking is in their DNA. They do a great job in understanding our ideas and converting them to a visual.
Are there any areas for improvement?
Not anything specific.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Locations (4)
Havas Village, First Floor, Divyasree Technopolis Marathahalli Village, Building Number 4, near HAL Old Airport Road, Yemalur, Bengaluru, Karnataka, India Bengaluru, India560037
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