How did TheOne perform?
I had a very pleasant experience with them. They were very helpful and always answer my calls. We went back and forth with the local website because I wasn't sure what I was going for. They were generous with their time, and they changed it several times for me. They worked hard to make me happy, which I was excited about, being a new company. I recommend them highly to all my friends now.
I have no plans to stop working with them and will use them for all our online projects. My exclusive contract with the online platform is done, and now I can sell on my own and on iPhone applications.
The most important thing for me as a client is that other companies I talked to would do free markups, but if you wanted to change anything, it would be extra for each change. TheOne didn't put that requirement on me. I liked how responsive they were when I was short on time. They worked on the weekends, and I appreciated that very much. That is the major reason why I'll use them again.
Do you have any statistics or metrics to track improvement from the project?
I don’t have anything to share at this point.
Is there anything unique about them that really makes them stand out, compared to other companies?
Nothing additional. My experience with TheOne was very good.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
My experience is very limited. With this first project, everything was good. They did a great job for me.