TH-EY

BACKGROUND

Please describe your company and position.

I am the Executive of Localgiving

Describe what your company does in a single sentence.

We are a fundraising platform for small charitable causes offering online donation and simplified grant access to thousands of members accross the UK. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

• Rebuild the front end of our customer facing product to improve donations
• Add a new AI toolkit for finding and applying for grants to reduce churn
• Upgrade our registration & onboarding journey to improve conversion

SOLUTION

How did you find TH-EY?

Referral

Why did you select TH-EY over others?

• Good value for cost
• Referred to me

How many teammates from TH-EY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Take over the partially completed Figma project designed by a previous agency
• Implement new designs for the donation pages of the product
• Move from react to NextJS to allow SEO optimisations
• Rebuild the the platform used by charitable organisations to configure their donation pages with modern components and design from an old PHP version
• Build out a full set of components to be used in future product iterations
• Build front end for a new AI fundraising toolkit to identify funding opporunities and apply for grants using generative AI
• Update registration and onboarding journey to improve funnel conversion
• Update our marketing websites to support marketing push for the new platofrm and AI tools

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• AI tool outperforms other products by about 2x on performance marketing
• New registration journey gets 10x more users to the payment step compared to previous registration
• Achieved CPC & CPA goals on new website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Enormous scope was delivered in 6 months with a smaller the team staying on after to continue iterative updates
• Given the size of the scope the team was very flexible and able to adapt quickly through daily and weekly meetings
• The team managed their own parallel jira process
• The team not only delivered scope but made numerous product and technical recommendations throughout the journey.
• The team worked very closely with our in-house back end developers to agree contracts ahead of building every item delivered

What was your primary form of communication with TH-EY?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their team was very independant and required very little hand holding to work through minor technical problems - we were able to scope the objective of each story and leave their team to deliver in a sensible way
• The team collaborated with us to suggest product and technical improvements to the original scope - they had interest in delivering the best possible product not just the agreed scope
• They were able to flex the size and make up of the team depending on our needs (e.g. more testers or front end devbs depending on requirements every sprint. This allowed us to keep costs low while maintaining the ideal team for our needs. 

Are there any areas for improvement or something TH-EY could have done differently?

• We would have appreciated some support from a scrum master to coordinate with our team on tracking delivery details. This was done instead through regular meetings, but a little more documentation on that side would have been useful

BACKGROUND

Please describe your company and position.

I am an Executive of Auditstage

Describe what your company does in a single sentence.

Auditstage is a SaaS platform that faciltates the collaboration between auditors and their clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

• Establish the set of requirements and ideas for the platform
• Visualize the application
• Prepare a clickable prototype that I can present to the potential clients

SOLUTION

How did you find TH-EY?

Clutch Site

Why did you select TH-EY over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from TH-EY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main goal of this project was to prepare the project idea and requirements to be developed. Additionally, I needed a prototype and materials to pitch the product to the investors and potential clients, visit the conferences and advertise it.
Key deliverables:
Clickable application prototype, ready to be presented to investors and potential clients
Branding and logo
Development estimation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I’m pitching to the clients
Website is up and running
I know what is the ballpark figure for the development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are in constant communication, everything was delivered on time and within the budget

What was your primary form of communication with TH-EY?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their investment and flexibility to help us. Their knowledge of the topics. 

Their whole admin process (contract and invoicing) is very transparent, smooth and easy. I believe they even opened a bank account in Belgium for us to transfer money easier. They sent time sheet reports for every invoice so that I could follow up on the budget to actual easily. 

Are there any areas for improvement or something TH-EY could have done differently?

Nothing worth mentioning here

BACKGROUND

Please describe your company and position.

I am the Director of Enforcio.io Ltd.

Describe what your company does in a single sentence.

Anti-Money Laundering (AML) online platform for professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

Our goal was to plan, design, and build the platform for the automatic Know Your Customer (KYC) compliance process.

SOLUTION

How did you find TH-EY?

Referral

Why did you select TH-EY over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from TH-EY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design and discover the application wireframes, features, and user stories that will be needed
• Prioritize them from the most important to nice-to-haves
• Import the input data for the extensive set of forms and options 
• Plan and implement the algorithm for the internal application calculations 
• Implement the web application handling the online KYC compliance process
• Implement the admin panel for managing the application data 
• Implement extensive set of automatic tests for the algorithm and all the data management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project is reaching production right now

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project is delivered in a kanban methodology. It was split into the design & discovery phase at first, and then we moved to the development phase. At each stage, we had periodic demo calls, where the progress was presented and the next steps discussed. Furthermore, we have access to Jira, Confluence, and Slack, where constant communications are in place. Items are delivered on time.

What was your primary form of communication with TH-EY?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their prompt delivery and understanding of the challenges being faced.

Are there any areas for improvement or something TH-EY could have done differently?

.

BACKGROUND

Please describe your company and position.

I am the Manager of Ngaged Ltd.

Describe what your company does in a single sentence.

An alternative education provider providing support to young people not in mainstream education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

• Replace the current SaaS platform we are using to manage our tutors and students, as this no longer fulfils our needs
• Design and describe a custom web solution, which will cover all our business cases
• Build a custom web platform, which will cover our internal processes and management challenges

SOLUTION

How did you find TH-EY?

Online Search

Why did you select TH-EY over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TH-EY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Convert our requirements and the list of features into a software project description Prepare the designs for the web platform Perform the discovery phase before starting the development Build the user stories and task descriptions to kick off the development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We end up with our requirements converted to the designs and all the tasks and user stories described in details in Jira project, that was taken by the development team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In this phase, we were performing the weekly calls with the designer and one of the founders (a developer). Mostly, we were working on the Figma, TH-EY were performing the design work in between the meetings. On the calls, they were gathering our feedback, discussing all the features etc. Lastly, TH-EY created a Jira project with all the user stories, according to our requirements. Everything was delivered on time.

What was your primary form of communication with TH-EY?

Virtual Meeting

What did you find most impressive or unique about this company?

TH-EY were incredible responsive in the first instance and we have found that working with them has been an incredibly rewarding experience because we feel that they are willing to take on board every suggestion and are always solution based. TH-EY have put a lot of work into helping us prioritise the features we require and have kept us updated of all developments through various means throughout the design and development phase. 

TH-EY listen exceptionally well and make detailed notes during any discussion to ensure that we are getting exactly what we require. TH-EY strike the right balance between being professional and personable and they are extremely patient and proactive when it comes to any changes we may wish to make. 

TH-EY are extremely knowledgeable and are ready to provide several solutions to any given problem so that we are able to weigh up the pros and cons of each solution and find the best way forward.

Are there any areas for improvement or something TH-EY could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

Sr Technical Program Manager consultant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY?

Worked with TH-EY on a project where a UX design and creation of a clickable wireframe for a prototype needed to be created in very short timeframe.

SOLUTION

How did you select this vendor?

TH-EY was extremely helpful in ensuring the success of our projects.

Describe the project in detail and walk through the stages of the project.

TH-EY had to work with the client to help identify the prototype goals, user groups and MVP requirements before even starting to build out a wireframe prototype. The prototype had to be clickable and working enough for potential customer presentations. All this had to be done in two weeks time which felt like a big challenge but TH-EY made it easy to meet the deadline.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with an architect and a UX designer directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The client was very pleased with the outcome and how easy it was to work with the team. Because TH-EY knew all the right questions to ask, worked quickly and efficiently and was flexible and adjusting where needed this whole project was much easier than ever expected.

How effective was the workflow between your team and theirs?

The UX designer met with the client every day for an hour to ensure alignment and continuous review given the very short timeframe for the project. In addition I met with him daily briefly where he had great communication on the progress, concerns and where we stood vs end goal.

What did you find most impressive or unique about this company?

Easy to work with, great communication, creative ideas providing solution recommendations not just problems.

Are there any areas for improvement or something they could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and your position there.

I am the founder of the beauty booking app and marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY, and what were your goals?

We wanted to turn our website into an app for a better UX to our clients. Our goal was to bring the most popular features over whilst adding some extra features for our customer base.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spoke with 4 different development companies and TH-EY were very friendly to deal with and were closer to our budget that the other dev companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked for a native app on iOS and google play. We had frequent discovery calls and meetings to discuss the plans and map out the journey of the build

How many resources from the vendor's team worked with you, and what were their positions?

We dealt with the CEO Wojciech and Filip was our lead engineer on the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had a new demo page added to the app and within a couple of days of having this added we see a big rise in competed signups

Describe their project management style, including communication tools and timeliness.

The project was a pleasure to be part of thanks to the ease of communication and understanding from the team. Slack was the main source of communication.

What did you find most impressive or unique about this company?

Extremely knowledgable and friendly guys who cannot do enough for their clients

Are there any areas for improvement or something they could have done differently?

Nope, everything was amazing.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY, and what were your goals?

We hired TH-EY to build a web application that will optimize our internal workflow. We have been extensively using Microsoft Office and felt that we need to have a dedicated application in order to scale our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

A representative of TH-EY has contacted us on LinkedIn. The small dedicated team and price and quality delivered were deciding factors

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we came to TH-EY, we had an idea of what the application should do. We have provided them with the details of our current workflow. After a few workshops they have provided us with wireframes that have shown the end product as well as estimates with a breakdown. The wireframes were later used by the branding team that we hired to produce the final designs. After the final designs were ready the contract was signed and the development started. The technologies used: Java with Spring framework, React, Microsoft SQL Server Everything deployed to Azure cloud

How many people from the vendor's team worked with you, and what were their positions?

We’ve been communicating with the company founder regarding the ongoing development and feedback. There were 2 developers involved in the development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables were on time and within budget and of very good quality. Due to good joint preparation in terms of defining results and technical opportunities and challenges, the basis for good cooperation and good end results was created.

Describe their project management style, including communication tools and timeliness.

We’ve been communicating mostly with one of the founders for project management. Most of the communication was through the Slack channel, and emails.

What did you find most impressive or unique about this company?

They showed commitment to our result!

Are there any areas for improvement or something they could have done differently?

Sometimes explain technical content in simple words for the audience.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of Onboard ( https://onboard.careers/ ) We bridge the gap between job application and interview stages by letting candidates apply for jobs using their voice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY, and what were your goals?

TH-EY were hired to build us a custom web platform, which facilitates the whole hiring process and connects job applicants with employers.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found TH-EY on the Clutch. The deciding factor was the cost of the development in comparison to other London-based agencies. But also I was able to talk with one of their clients, who recommended them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I approached TH-EY with a rough idea of what needed to be done. I had the project description and some initial wireframes. They prepared a quote based on the material I provided, and we agreed to move forward from there. At first I worked with their designer and then with the development team. After about 1 week of working on the designs, they started to develop the application. After another week I was able to click through the app, login and see the progress on the test environment. Subsequent features were delivered on a daily basis and as soon as each component was finished it landed on the test server. The frontend was done in the React framework, backend in Java. The application was deployed to the AWS environment.

How many people from the vendor's team worked with you, and what were their positions?

I communicated mostly with the company founder - Filip, who was managing the project. But at the same time we had a slack channel, where I was able to talk directly with all the team members. The team in total was 5 people (not everybody working at the same time) including designer, developers and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We now have the MVP version of the platform, which is in beta testing. Right now we are focussed on getting initial traction, validating core features and are looking ahead to raising venture capital to develop our product offering for enterprise users.

Describe their project management style, including communication tools and timeliness.

The communication was excellent, I spoke directly with the team members and had demos and calls with their manager. Project management was carried out through the Jira board, where all the tasks and requirements were described. If there were any questions or uncertainties, we discussed them on Slack, which helped us avoid misunderstandings.

What did you find most impressive or unique about this company?

TH-EY has a proven track record and brings the lessons learned from previous projects with them to new work. The team was not only able to execute efficiently on building features for our product, but also provide advice and guidance on best practice during initial discussions.

Are there any areas for improvement or something they could have done differently?

No specific issues come to mind, overall our partnership ran very smoothly.

BACKGROUND

Please describe your company and your position there.

Co-Founder of a B2B SaaS company in the office management sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY, and what were your goals?

We hired TH-EY to build a web application for office employees management. We needed a custom software and integrations with third parties.

SOLUTION

How did you select TH-EY and what were the deciding factors?

Good value, good response, very practical and very keen to please.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we come to TH-EY we had initial drafts of the design and how the application should work. They provided us the initial estimation and scope of work that needs to be done. As soon as we agreed and signed the contract, they start the work.

First they provided designs and then start coding. The whole project was put into Jira and split into the tasks. After about a week we had access to the platform and were able to test the features they develop step by step. The technologies used: Java with Spring framework, React, MySQL Everything deployed to AWS cloud

How many people from the vendor's team worked with you, and what were their positions?

We’ve been communicating with both company founders who manage the project. There was 3 additional developers involved in the development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the moment we are before the official launch, but they provided us the platform that we needed. All the features that we required in the initial estimation were developed plus a couple of extra ones taken from our feedback.

Describe their project management style, including communication tools and timelines.

We’ve been communicating mostly with one of the founders for the project management. Most of the communication were through the Slack channel, and Jira. But we also use email and Miro.

What did you find most impressive or unique about this company?

Very easy to get on with, quick, efficient, well priced, helpful, willing.... the list goes on

Are there any areas for improvement or something they could have done differently?

Although the designer was good there is room for improvement there, the designs could have been a little more imaginative.

BACKGROUND

Please describe your company and your position there.

I am the founder of an online VPN service

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY, and what were your goals?

We hired TH-EY to create a Chrome extension along with a website for the project.

SOLUTION

How did you select TH-EY and what were the deciding factors?

I found TH-EY on the clutch.co The most important factor was their great reviews as well as their skills and flexibility to adapt to my requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was built from a couple of components: A landing page, Chrome extension, Backend service for a chrome extension.

• Tech: Landing page 
• WordPress Backend: Java with Spring boot, AWS, MySQL
• Chrome extension: Javascript, HTML, CSS

How many people from the vendor's team worked with you, and what were their positions?

There was 1 developer working on the project and the technical project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the moment we are before the launch of our service. We are able to onboard users along with providing them with the functionality we offer. This step is the core of our business.

Describe their project management style, including communication tools and timelines.

I was talking directly to the project manager almost daily. We communicate mostly through email. All the tasks were created and managed in Jira.

What did you find most impressive or unique about this company?

The guys at TH-EY did a fantastic job on the Chrome extension. They are also flexible and adapt to requests and changes in scope quickly and without issue. They quickly understood my requirements and provided useful feedback to improve the solution.

Are there any areas for improvement or something they could have done differently?

It was a good experience overall and TH-EY are easy to work with, but I would advise in future to give the customer a more structured and formal proposal of how the project will be undertaken and outcomes achieved e.g. architectural and technology choices. This will allow the customer opportunity to consider how these may impact on their business in the long term