Can you share any outcomes from the project that demonstrate progress or success?
This project started from scratch and based on previous projects we had worked on we were very concerned about how long it may take to get it up and going, but there have been absolutely no issues with TH-EY, by the end of the first week of work we already had something to see and play around with in a test environment, within a month we had the whole mvp.
The product is now live, we are starting to take on our first users, we’ve been getting great feedback, we’re really happy with how TH-EY have brought our designs to life.
How effective was the workflow between your team and theirs?
We are in constant communication via slack, 5 days a week, sometimes even at the weekend, responses are always fast, we are always kept in the loop. We can always have phone calls if necessary but because the slack communication is so frequent that isn’t often necessary. As well as this we can always see what work is currently being done and keep track of progress with the JIRA board.
What did you find most impressive about this company?
They actually listen to our ideas, spend time thinking about them, and then come back with ideas and solutions. As well as this there have been a few things that we wanted to doing to the app that the team hadn’t worked with before and they have taken the time to do thorough research and expand their skills and knowledge so they can cater to our needs.
Are there any areas for improvement?
I think every client will always want their product to be delivered as quickly as possible, TH-EY work incredibly fast and efficiently so on the few occasions that things have taken slightly longer than expected I’ve had to take a minute to remind myself that it’s not that they are being slow, but 95% of the time they are working exceptionally fast!
It would be really great if there was always somebody working over the weekend (currently there sometimes is), but that’s just the dream world of a workaholic.