Testrig Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Avorra. We’re a cloud-based telephone provider in Australia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Testrig Technologies?

We needed additional testers to test out the functionality of a product faster than we could accomplish in-house.

SOLUTION

What was the scope of their involvement?

Testrig Technologies completed exploratory testing for multiple versions of our product, which consisted of a mobile app, a desktop app, and a web client. We had a limited time frame and budget, but they performed the testing efficiently. I monitored their progress through the frequency and volume of bug reports I received while the testing was ongoing.

What is the team composition?

I worked with Parimal (Founder, Testrig Technologies) and another key staff member. Other people may have worked on our project, but I didn’t interact with them.

How did you come to work with Testrig Technologies?

We found Testrig Technologies through Upwork. We set up a trial for their team, and they worked well. We continued to use Testrig Technologies and expanded their services.

How much have you invested with them?

We spent about $5,000–$10,000.

What is the status of this engagement?

The project lasted from May 2017 until March 2019. Testrig Technologies worked on and off with us through multiple releases.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any metrics, unfortunately—the fact that our product still exists is the biggest testament to Testrig Technologies’ work.

How did Testrig Technologies perform from a project management standpoint?

Parimal is outstanding to work with. He really goes out of his way to make sure you’re happy and that Testrig Technologies is improving your business. I’ve found the team overall to be extremely helpful and trustworthy.

What did you find most impressive about them?

Testrig Technologies was flexible about our payment options given that we were a self-funded startup. 

Are there any areas they could improve?

Their fluency in English could improve, but our communication was otherwise fine.

Any advice for potential customers?

Be clear on the outcomes and your budget. Make sure Testrig Technologies is clear on what you want to be tested and how you want it to be tested. Have documentation in place that records the differences in software functionality from version to version. That can get confusing quickly if you don’t communicate it well.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Brand Impact Merchandising, a branding firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testrig Technologies?

I wanted them to test the redesign of our site following significant changes.

What were your goals for this project?

We were hoping for optimal SEO functionality.

SOLUTION

How did you select this vendor?

They were highly recommended by a company we have a long-term working relationship with. They gave us confidence in their ability to deliver our project on time and showed us examples of similar projects they had completed recently.

Describe the project in detail.

Testrig Technologies, after very brief instructions from us, did QA to ensure our newly designed site’s functionality. They provided a detailed bug report that also highlighted suggested fixes.

What was the team composition?

We worked with a manual QA resource.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their suggested fixes accelerated the final completion of our website testing. They over-delivered on our project.

How effective was the workflow between your team and theirs?

They beat our deadline. Communication was first class from the start to the end of the project.

What did you find most impressive about this company?

They’re an absolute joy to work with.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there. 

I’m the digital marketing head at a digital marketing agency called Swift Shoot.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testrig Technologies? 

I’m currently overseeing the development and implementation of an e-commerce site for a third-party client but needed to check the code before launch. I tasked Testrig Technologies with going over thousands of pages to test for errors. 

What were your goals for this project? 

We wanted to test for bugs and security risks before launch.

SOLUTION

How did you select this vendor? 

We conducted interviews and met with the team members who would work on the site. 

Describe the project in detail. 

Testrig Technology reviewed our client’s e-commerce site for bugs and security risks. They completed the task efficiently, providing a complete report on all issues and potential breaches.  

What was the team composition? 

The team consisted of five testers and a senior lead who provided detailed reports on a daily basis. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success? 

Testrig Technologies is an expert in their field. They caught numerous technical issues that would have negatively impacted our client, and we were able to resolve them within the week. I’d highly recommend their testing services, especially for larger sites.  

How effective was the workflow between your team and theirs? 

The workflow between our teams was great. They gave us daily reports on their progress and discoveries, and we communicated through Skype, email, and Trello. 

What did you find most impressive about this company? 

I appreciated their knowledge, professionalism, and cost structure. They committed to the work and completed the project within the given deadlines. 

Are there any areas for improvement? 

They should mainly use Trello to give feedback and deliver reports because emails can slow down the communication process.

BACKGROUND

Please describe your company and your position there.

I'm the head of technology at BlackSheep Media Works. Our mobile application, PubSpot, gives users the ability to order and pay for drinks right from their phone in crowded bars without needing to visit the counter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testrig Technologies?

We hired Testrig Technologies to test our Android and web apps.

What were your goals for this project?

We hoped to test our application on multiple devices using different versions of Android. It also needed to be tested on different screen sizes. Most importantly, we needed to ensure that the app operated as per the scope document.

SOLUTION

How did you select this vendor?

In our search, we prioritized vendors that could provide frequent bug reports and testing on a wide array of devices. Testrig Technologies presented us with test plans, sample documentation for bug reports, and information regarding their procedures. Their team was also willing to allocate a dedicated resource for our project.

Describe the project in detail.

We held 4–5 meetings with our team and the QA technician we were assigned. That person easily grasped the concept and inner workings of our application. Once we set the foundation for the engagement, the QA technician prepared the test cases and test plans for every module. He shared those with us and, following our approval, began the testing. We received daily bug reports, and our development team addressed the issues immediately. They then retested the app until it was complete. 

What was the team composition?

Parimal (Founder, Testrig Technologies) oversaw our daily operations and ensured that we met deadlines. We were assigned a QA technician and, at times, a part-time QA assistant.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within one month we could see the difference in our development. The daily reports and feedback we received allowed us to make development decisions faster, and we were, in turn, able to bring the app to a launch-ready version much faster. The QA team was vital in identifying what needed to be corrected within our app.

How effective was the workflow between your team and theirs?

We’d arrange regular Monday calls to discuss that week’s tasks, and we’d hold similar Friday calls to recap the progress of those tasks. Our communication with the founder and the QA team experienced no gaps.

What did you find most impressive about this company?

They were obviously committed to the project. For example, we once had to test the application on a particular device due to its popularity, and Testrig Technologies helped us address that version’s issues without hesitation, which helped us clear a significant hurdle. Testrig Technologies was unafraid to invest more resources in the project to accommodate our timeline.

Are there any areas for improvement?

No, I was very happy with their work.

BACKGROUND

Please describe your company and your position there.

We are a Web & Mobile development company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testrig Technologies?

Front-end and functional testing

What were your goals for this project?

To ensure functionality works as per the requirements and front-end interface is user-friendly and easy to navigate

SOLUTION

How did you select this vendor?

We selected TestRig after contacting more than 10 companies. Checked prior expertise with testing including the case studies. Scheduled meeting with them to understand their testing process.

Describe the project in detail.

Timesheet system is our internal system where employees can fill in their daily timesheet easily with respect to assigned project and tasks. It has many other sections for manager and administrator to manage clients, projects, tasks etc.

What was the team composition?

2 Testers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They had a deep understanding of the system and detailed testing helped team to complete project as per the set timeframe

How effective was the workflow between your team and theirs?

Easy to communicate. Mainly the bug reports provided were clear enough to understand including the image snapshot of issues.

What did you find most impressive about this company?

Business understanding of the system with detailed testing. Bug reports were easy enough for team to understand.

Are there any areas for improvement?

Very satisfied with engagement with TestRig.