Testmatick

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Check For Pet. We help pet owners find the right pet foods. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Testmatick?

Testmatick provides us with QA services. 

SOLUTION

What was the scope of their involvement?

We use Testmatick’s services for our product development needs. They test and check all features we launch inside our products on our platform. We’ve provided them with our onboarding flows and informed them on how we set up our environments. We have a ticketing system and onboard resources from Testmatick by giving them all the necessary technical files, explanations, and texts. 

We’ve also guided their resources on how our platform works, what its new features are, and how it should work on mobile devices. From there, they test individual features, steps, and flows. They then confirm our reports and search for issues on the website so our development team can address them and optimize our product. 

What is the team composition?

We’ve worked with 1–3 teammates from Testmatick, including Yaroslav (Former QA Engineer) and Nazar (Manual QA Engineer). 

How did you come to work with Testmatick?

I did some research and talked to some companies. In the end, I found Testmatick and decided to engage them. 

How much have you invested with them?

Our investment has been between $10,000–$25,000. 

What is the status of this engagement?

We started our engagement with Testmatick in January 2020, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our team hasn’t found many bugs, and our product works smoothly.

How did Testmatick perform from a project management standpoint?

Testmatick delivers tasks on time and within budget. We pay them for a fixed amount of time per week, and they spend it on testing. We’ve had no issues in this aspect. For tools, they use Jira and Slack.

What did you find most impressive about them?

Without Testmatick’s work, we wouldn’t exist — while that’s a heavy statement, their work is vital for our platform. 

Are there any areas they could improve?

No, there aren’t any. They could provide more than one QA manager or a dashboard for reports, but we’re not a big team. As a result, everything’s good so far, and we’ve got nothing to change. 

Do you have any advice for potential customers?

Your partnership with Testmatick will depend on your journey. If you’re a startup and have a product market fit and a couple of developers, maybe it’s too early to engage the team. However, if you have more than 4–6 people, it’s important to have a good QA process integrated into your workflow and CI/CD process. If you’re that kind of company, I recommend working with Testmatick. Their QA process makes total sense. 

BACKGROUND

Please describe your company and your position there.

I represent a software development company, datarockets. We build custom software solutions and applications for startups and businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testmatick?

We were developing a set of web and mobile applications for our client in Canada, and while preparing for a release, we decided to hire a QA specialist to help us test the applications.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on Clutch and picked several companies that fit the job. Among the other companies, Testmatick was the most flexible in terms of work approach (we needed only one QA engineer with an immediate start), and their rate card fit our budget requirements.

Describe the project in detail and walk through the stages of the project.

The QA specialist helped us test the most crucial parts of the project after we completely redesigned the system. We needed someone with a fresh pair of eyes to test our web application and mobile apps and ensure that the product complied with the design and that all the functionality worked as expected.

How many resources from the vendor's team worked with you, and what were their positions?

We needed one QA specialist and decided to go with Middle Tester II (3-4) position from their rate card. As a result, their QA specialist has been working as a single team with us for three months full-time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The QA Nataliia, with whom we worked the whole time, has perfectly done her job. She communicated directly with our team, including the Engineering Lead and developers, and created a testing process that simplified the whole team's work. As a result, we released the application as planned and avoided many bugs in production.

How effective was the workflow between your team and theirs?

From the QA side, the work was great because we involved her in our internal processes, chats, and task trackers that allowed us to be synchronized daily. Nataliia was very proactive and brought up questions to discuss with the dev team.

We communicated with the COO and Business Operations Director when negotiating the start of collaboration and operational questions. They prepared documents and assigned a QA specialist impressively fast. We interacted with the Accountant from their side too, and we were constantly receiving fast replies to any payment-related questions.

What did you find most impressive or unique about this company?

They offered good quality service at a reasonable price and were flexible about our needs throughout the project. They don't overcomplicate things, making collaborating with them really easy. The QA engineer Nataliia was constantly listening to our feedback and comments about the specifics of our product and seamlessly onboarded into our project.

Are there any areas for improvement or something they could have done differently?

From my side, I had only positive feedback about the collaboration with TestMatick.

BACKGROUND

Please describe your company and your position there.

I am CTO and head of Delivery of a Venture Builder company providing Digital Consulting and Agile Product Delivery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testmatick?

Testmatick work on the QA testing of 3 different mobile and web applications for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We compare the service of more than 10 different QA services company, and shortlisted 3 or 4 companies to meet before deciding to go ahead with Testmatick. Deciding factor was their experience, skills, ability to respond fast and cost.

Describe the project in detail and walk through the stages of the project.

For each project, Testmatick QA engineer worked as part of the Agile team. QA engineers took responsibility to qualify QA tools to use together with JIRA, setup QA process with the team, build testing scenarios and plan with the Product Owner, run the different test cases, report bug during the sprint, and work wit the team to get bug prioritised and solved.

How many resources from the vendor's team worked with you, and what were their positions?

We had 2 manual tester and 1 automation testers working on 3 project at different point of time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Testmatick help us to build continuous process to build test scenario sprint by sprint and report bug to be fixed. This give us the ability to be lean and adapt our testing need and strategy according to project prioritisation change. We learn and experiment on different QA testing tools to find which one would better suit different project

How effective was the workflow between your team and theirs?

We were on sprint basis most of the time so the team had to build test case and execute them continuously. Even when the development team were delivering some feature late during the sprint, QA testers would still to their best to test case tested on time. Reporting and process were though JIRA and different QA plugins. Communication were direct between the QA and the PO and software engineers with the team through Slack or conf call as needed.

What did you find most impressive or unique about this company?

We are impressed with their ability to respond fast and adapt to our project needs. The mindset of build collaboration and partnership on long term during our exchanges. The integration of the QA engineers to be part of our team.

Are there any areas for improvement or something they could have done differently?

Overall we had a great experience working with Testmatick team and their QA engineers. The only point we could have done better for one project is we didn't achieve we needed for automation testing, but it was also due to project context

BACKGROUND

Please describe your company and your position there.

Testmatick are always my goto partner for any software testing programmes that I manage for any of my clients. They work efficiently, they are friendly, they are cost effective, they are thorough and provide detailed defect reports. I never hesitate to ask for their assistance and I always get a speedy response.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testmatick?

Website regression testing performance testing Penetration Testing Application Testing Salesforce Testing Functional and usability testing Cross browser testing and more

What were your goals for this project?

Finding and correcting any defects across all projects quickly

SOLUTION

How did you select this vendor?

I originally selected this vendor during a visit and inspection of their capabilities.

Describe the project in detail.

a variety of software testing projects across all disciplines.

What was the team composition?

Varying composition, project by project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Client Outcomes are all confidential. But highly successful

How effective was the workflow between your team and theirs?

Very seemless communication between the teams working on every project

What did you find most impressive about this company?

They work very efficiently, they are friendly, they are cost-effective, and they are thorough. Also, they provide detailed defect reports.

Are there any areas for improvement?

They have always delivered to my full satisfaction - so I have no areas of improvement to suggest. Perfect partner

BACKGROUND

Please describe your company and your position there.

Our company has different crowdfunding websites. I am the CTO of the company with a very small dev team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testmatick?

We had to do load & stress tests for our websites to make sure we are able to deal with the amount of users we wanted to.

What were your goals for this project?

To be able to run the load tests on our own servers whenever we want to or need to and after every change that might have an impact on performance.

SOLUTION

How did you select this vendor?

We posted a job on UpWork and they contacted us.

Describe the project in detail.

The project was creating load tests for our websites. It included writing the actual test, making sure we can configure the url, number of concurrent users and other needed configuration.

They also needed to install the load tests on a given server in google cloud and make sure we can run it on our own. We provided the instructions and the test case by emails.

What was the team composition?

I have no idea if they involved anyone from the team, we spoke with the COO and another team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our experience was successful - we ran the test successfully and the best thing is I can run it again whenever I wish to check the websites.

How effective was the workflow between your team and theirs?

We had someone from my team in charge on explaining everything and making sure it is happening. We mostly communicated by emails & zoom meetings.

What did you find most impressive about this company?

They have everything from QA testing to load testing to automation testing. They are very responsive.

Are there any areas for improvement?

Sometimes it's better to write everything down in an email/doc to make sure everyone understood their task after a skype/zoom call.

BACKGROUND

Introduce your business and what you do there.

I’m the head of delivery at Prostir. We specialize in selecting teams of developers for different projects through outsourcing. I’m responsible for the delivery of resources.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Testmatick?

We hired Testmatick to perform testing for one of our partners.

SOLUTION

What was the scope of their involvement?

We were responsible for finding resources for one of our clients. They were testing a banking service. After the interview, our responsibilities with Testmatick ended.

What is the team composition?

Initially, the client hired two testers and added more along the way. Currently, four people are working on the project.

How did you come to work with Testmatick?

We needed QA resources and contacted more than a dozen companies. Of the two companies that replied, one had higher rates while Testmatick was in our target price range.

How much have you invested with them?

The cost is around $10,000 per month.

What is the status of this engagement?

Our engagement with Testmatick started in November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For this project, the client is satisfied, and some of the work is ongoing. Once that work is completed, Testmatick will transfer their QA services to another party.

The team at Testmatick is my personal choice for QA work. We’ve had a great experience with the company and are working with them regularly. What I like about Testmatick is how responsive and reliable they are.

How did Testmatick perform from a project management standpoint?

I greatly appreciate their project management style. I can message them at any time, and they have a great response rate, which means a lot to us. Testmatick has one of the best budget solutions for QA that I’ve experienced on the market.

What did you find most impressive about them?

I’m impressed with their willingness to cooperate. Our client initially wanted them for three months, but they ended up needing to cut it to a month and a half. I went back to Testmatick, and they didn’t even try to change the pricing. They’re willing to engage in long-term collaborations, rather than get easy and fast money.

Are there any areas they could improve?

I don’t have any issues at the moment.

Do you have any advice for potential customers?

Out of all the development and QA suppliers I’ve worked with, Testmatick has gone above my expectations. At the moment, it’s perfect in every way.

BACKGROUND

Please describe your company and your position there.

I’m the VP of product for an integrated multi-service email marketing provider. We offer a robust feature set for campaign management, including mail design, list management, segmentation and behavioral targeting, autoresponders, and A/B testing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testmatick?

We needed resources to handle QA and regression testing for our email marketing platform, which consists of a public site and a SaaS app (both on the front- and backend).

What were your goals for this project?

Our objective was to enhance our site and app quality.

SOLUTION

How did you select this vendor?

When I joined the company, we were already working with Testmatick, so I’m not sure how we found them.

Describe the project in detail.

They performed complete end-to-end integration testing and user acceptance testing for our email marketing platform. Their team was responsible for reporting and reviewing bugs in addition to writing test cases to validate our business workflow.

What was the team composition?

They assigned a full-time senior QA engineer and a part-time junior QA engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Testmatick’s QA service was detail-oriented and professionally organized. Their specialists also gave us user experience feedback, which was immensely helpful. I particularly enjoyed working with them because they provided comprehensive testing. What’s more, they were committed to the project and had an engaged approach.

How effective was the workflow between your team and theirs?

Considering the fact that we’re located across multiple countries, we shared a very good workflow.

What did you find most impressive about this company?

It’s plain and simple; they did the work. There’s no need for more.

Are there any areas for improvement?

No, there was nothing in particular that stood out. It takes time to find the right balance and fine-tune the workflow, which can always be improved.

BACKGROUND

Introduce your business and what you do there.

I'm a QA manager at an E-learning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Testmatick?

We build online courses and some of our clients request mobile testing. We needed a company to help us with QA testing.

SOLUTION

What was the scope of their involvement?

We do all the desktop testing in-house. Once the content has been validated, we send Testmatick a link and they test the functionality on iPhones, tablets, or other devices our clients ask us to test. They check all the buttons and make sure all the links work, which takes about two hours per device.

What is the team composition?

I have one main point of contact.

How did you come to work with them?

The relationship started before I joined the company.

What is the status of this engagement?

We started working with Testmatick in August 2013 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're very pleased with their services. We track all the bugs that are being erased and pass this information on to our developers who are building the courses. We've never had a problem with Testmatick, which is why we continue working with them.

How did they perform from a project management standpoint?

We usually use email and Skype to communicate and they're very responsive.

What did you find most impressive about them?

Whenever I send them a link to be tested, they get back to me the following day. That is very important to us because we often work on a tight deadline.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Be patient with them at the beginning.

BACKGROUND

Please describe your company and your position there.

I’m the head of software development for a licensed telecom operator. We’re based in Turkey with offices throughout Europe, the Middle East, and Africa, but we work with customers around the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Testmatick?

We needed a company to conduct QA testing on our new e-Faxing solution interfaces.

What were your goals for this project?

Ultimately, we wanted to provide more alternatives for our users to connect with our platform.

SOLUTION

How did you select this vendor?

We found a couple of candidates online. After a few interviews, we selected Testmatick.

Describe the project in detail.

Following a few meetings, Testmatick researched our solution and drafted a test plan for various scenarios and cases, while adhering to our team’s schedule and development cycles.

What was the team composition?

We worked with a senior QA engineer and a QA manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the help of the Testmatick specialists, we’ve considerably improved the accessibility of our user interfaces. Additionally, with their guidance, we’ve avoided some issues we would’ve hit in production.

How effective was the workflow between your team and theirs?

Both of our teams worked together as one. We scheduled meetings once a week and build releases every other week. To manage the project, we used Atlassian and in terms of QA, we used TestFlight, Jing, and VMware.

What did you find most impressive about this company?

They showed a high level of dedication and efficient collaborative skills.

Are there any areas for improvement?

Of the minimal complications, most were because of changes made on our side.

BACKGROUND

Please describe your company and position.

I am a director of INFUSE

Describe what your company does in a single sentence.

Demand Generation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testmatick to accomplish?

• QA Automation

SOLUTION

How did you find Testmatick?

Online Search

Why did you select Testmatick over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Testmatick were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Automation testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regression Testing Automation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication and project management, always on-time delivery!

What was your primary form of communication with Testmatick?

Email or Messaging App

What did you find most impressive or unique about this company?

They had a customer-centric approach and provided great value for money.

Are there any areas for improvement or something Testmatick could have done differently?

N/A