TestFort QA Lab

BACKGROUND

Please describe your company and position.

 I am the CTO of a Spending Management Company

Describe what your company does in a single sentence.

Spending management solution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TestFort QA Lab to accomplish?

• TestFort QA Lab was tasked with testing our invoice management feature. Our goal was to confirm that the platform worked as intended, with no critical bugs. The folk behind TestFort did an excellent job. They helped validate the platform’s functionality by covering a wide range of payment scenarios using test automation tools, which gave us confidence in our system and accelerated the product launch.

SOLUTION

How did you find TestFort QA Lab?

Referral

Why did you select TestFort QA Lab over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from TestFort QA Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Before we started, we had a series of meetings with our product and technical teams to understand the ins and outs of the feature and set clear testing objectives. Next, we made a detailed plan, including various test scenarios, test cases, test approach, and an established test environment. For testing, the team used tools such as Java, Maven, TestNG, Selendine, and Allure, and engaged three roles — team lead, senior and middle testers. 
Over the next three weeks, we ran tests and worked on all issues found along the way. As a result of the collaboration, we’ve not only validated our invoice management feature but also improved it from a UX point of view.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In addition to established metrics, we regularly measured test coverage and received demos and reports.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We’ve never had any problem with the team, as they were always proactive in addressing any concerns or changes we brought up and worked ahead of schedule. It helped a lot that we could actually talk to each other through virtual meetings.

What was your primary form of communication with TestFort QA Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

Their proactive approach has actually stunned us. Most of the issues were solved even before we recognized them as potential problems. They really know what they’re doing and are committed to delivering great service.

Are there any areas for improvement or something TestFort QA Lab could have done differently?

We can’t think of anything. Perhaps, we’d like the price to be cheaper, but then, quality can’t be cheap, and quality is what matters when it comes to testing.