What was the scope of their involvement?
Teravision Technologies is our technology partner for all of our projects. They use a process tool to follow our requirements and we’re normally assigned a project manager that keeps track of all tasks, making sure they’re carried out per our specifications. We also have a technical lead making sure that everything is being done according to plan before launching to the platform.
Additionally, Teravision Technologies handles some design work for us, which has included the design of our webpage and an app for MROs. That app is connected via an API to Soma Software and it allows technicians and inspectors to create tasks and record order details and maintenance done to the airplanes. That information comes directly to us, and people can use the app to see the maintenance being done to airplanes in real-time.
All we have to do is submit requests to Teravision Technologies and provide all the details for what we need, and they provide back all the documentation for the things we asked to be developed. Our customers are always demanding new features, so our software is continually growing. We’re currently working on a live feed for users and we’re always building new reports for customers in different parts of the world. We have more than 300 airplanes being controlled through Soma Software, and more than 25 customers live. We need to have strong technical support on our side in order to fulfill customer requirements.
Teravision Technologies also assist with DevOps support. Soma Software is hosted on AWS and they ensure that it runs with no problems.
What is the team composition?
We have a project manager assigned that’s in constant communication with us and follows up on our requirements.
How did you come to work with Teravision Technologies?
They were hired before I came to the company. From what I understand, we made a wide selection of providers at the time and selected Teravision Technologies based on their reputation, response time, and cost.
How much have you invested with them?
A 50-hour project will cost us $10,000–$15,000, including project managers, QA specialists, and so on. This is equivalent to a small project we’re running right now.
What is the status of this engagement?
We started working with Teravision Technologies in 2009 and have several ongoing projects together at the moment.