Teravision Technologies

Introduce your business and what you do there.

I work for UNICEF USA and I’m the managing director of UNICEF Kid Power.

What challenge were you trying to address with Teravision Technologies?

In the very beginning, I was trying to develop a mobile app, and the company I had originally contracted went out of business. I ended up having to source a new development team that understood Bluetooth technology and mobile engineering.

What was the scope of their involvement?

Teravision Technologies developed a plan to create the product, and they created the app for iOS and Android. They also worked on Bluetooth software.

What is the team composition?

Overall, we’ve generally worked with 1–4 engineers plus a QA teammate and a project manager. 

How did you come to work with Teravision Technologies?

I was desperate and reached out to my network. I knew that I wanted to work with a South American firm because their tech space is really strong, they’re in our timezone, and they have a similar worldview compared to companies in Eastern Europe or Southeast Asia. 

I wanted a development team that could do hardware and software engineering and mobile development. I got 3–4 references that said Teravision Technologies was the best.

What is the status of this engagement?

We began working with them two years ago, in September 2018.

What evidence can you share that demonstrates the impact of the engagement? 

We couldn’t have launched our mobile app without them. For my Kid Power team, we wouldn’t exist if it weren’t for them. 

How did Teravision Technologies perform from a project management standpoint?

Teravision Technologies very quickly understood our problem, our goal, and how to get us there. What’s great about them is that we pay for engineers but we also get high-level support staff. The team was able to use our project management tool, Pivotal Tracker.

We work in an agile methodology, and they’ve been able to do that. We had one hard launch date with them, and we missed it only because of circumstances outside of our control. Teravision Technologies went above and beyond to make sure that we didn’t pay for the extra time. They were so professional about the whole thing.

The project manager they gave us at first wasn’t the right fit. She wasn’t experienced enough to be working at the speed we needed, which happens. What I loved about them is that they immediately swapped that person out for a more senior project manager at no extra cost. The project is more important to them than money or time.

What did you find most impressive about them?

They have staff in Venezuela and Colombia, and right when we started working with them, Venezuela was going through a hard time. I told Teravision Technologies that I wanted to make sure that the people who were working with me were safe.

The team told me that the way they paid their employees ensured that they were properly compensated, even though they didn’t have to. Especially working at UNICEF, it made me happy to see how much they cared about their workers and how much they wanted to invest in them.

Another thing I love about working with them is that they have a very diverse team, in terms of both gender and ethnicity. We have a broad group of people working for us, which adds to the product and to what we’re doing. For example, our QA lead is Afro-Latina and we have an all-women leadership team, which I’ve never seen before.

Are there any areas they could improve?

They have risen to every challenge and their team has gotten more competent and sophisticated since we started working together. They continue to step up their game.

Introduce your business and what you do there.

I’m the CEO and founder of a technology startup focused on the nightlife industry. Our product is a mobile app that's currently live in the Dallas market.

What challenge were you trying to address with Teravision Technologies?

We had a lack of development resources.

What was the scope of their involvement?

We hired Teravision to fill in that gap for us and provide mobile development expertise for us. We provided mockups and the user story. The work that they had done was around React Native development for our iOS mobile app. They provided frontend-and backend work for us in regards to that. The whole engagement lasted 6–8 weeks.

What is the team composition?

We worked with two developers, a technical lead, a project manager, a scrum master, and two QA resources. We had two main points of contact.

How did you come to work with Teravision Technologies?

One of their sales representatives reached out to us via email or LinkedIn. We had a consultation with their account executive, and we decided to work together following that.

How much have you invested with them?

We’ve spent around $17,000, in total.

What is the status of this engagement?

We started working together May 2020, and our work wrapped up in July 2020.

What evidence can you share that demonstrates the impact of the engagement? 

They were a great, communicative team to work with. The team is great to work with. Their completion rate for each sprint was very high, which kept us very satisfied. We went from being stagnant to having the next version of our app ready for release. They allowed us to move quickly, which was great.

How did Teravision Technologies perform from a project management standpoint?

We work using Jira, where they were able to see requirements and work on the project in two-month sprints. We had standups every day and they’re very thorough. We use Slack for communication.

What did you find most impressive about them?

They’re very tightly knit and organized. They have a process for how they do things, which makes it very easy for us. There’s very little worrying on our end because of how structured everything is.

Are there any areas they could improve?

A potential improvement could be between developers and QA specialists. They were pretty good, but there were some instances where better communication between those teams would’ve solved minor problems.

Do you have any advice for potential customers?

Ensure that you have detailed mockups ahead of time to make things easier. That’s all this team needs to get the ball rolling and drive forward.  

Introduce your business and what you do there.

We’re a digital marketing company that focuses on Facebook marketing using third-party data providers. I’m the director of product development.

What challenge were you trying to address with Teravision Technologies?

They augmented our team to handle engineering products and tasks.

What was the scope of their involvement?

They augmented our staff on the engineering side and also offer us QA and project management resources to be able to ensure quality in our work together. We’re primarily working with PHP and JavaScript.

What is the team composition?

There are about 8–10 people on their team working with us. I have a project manager with them as well. 

How did you come to work with Teravision Technologies?

They reached out to us while we were looking for a partner, so we entertained the call. Their willingness to go off contact based on the value they found in our business encouraged us to work with them.

How much have you invested with them?

We’ve spent about $20,000–$30,000.

What is the status of this engagement?

We started working together in February 2020, and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

At this point, we’ve done several microprojects with them. They’ve significantly outperformed other development partners we’ve had in the past, taking only two weeks to handle a task that took another group a very long time. 

How did Teravision Technologies perform from a project management standpoint?

We’ve assimilated to the way they work because they have such an organized process. They’ve developed a strong system for creating compelling products that can be launched and executed according to a timeline. We communicate using Jira.

What did you find most impressive about them?

Their flexibility and willingness to accommodate our schedule is appreciated. It seems like they genuinely enjoy working on the projects we have together. We’re paying for a 40-hour workweek, but I often see them working nights and weekends.

Are there any areas they could improve?

When we scoped the microprojects, it took some time for us to move away from a larger project format. It would’ve saved some time in that stage to start with microprojects before working our way up in scale.

Do you have any advice for potential customers?

Lay out several micro-projects, so the team can become more confident and comfortable with your team and dynamic.

Introduce your business and what you do there.

I’m the senior vice president of technology at Ambi.

What challenge were you trying to address with Teravision Technologies?

We needed additional engineering capacity in a very quick timeframe.

What was the scope of their involvement?

Teravision Technologies provides web and mobile app development services using Node.js, React, and React Native. They also handle some QA services and provide a scrum master for the remote team.

What is the team composition?

Yenni (Project Manager) is our main point of contact. For business matters we work with Ricardo (CEO). As for the rest of the team, there are four full-stack developers, one QA person, and one bench QA individual.

We also work with Francisco (Technical Lead). He handles developmental and performance issues. He’s my direct point of contact for ensuring that code reviews get done and the team is performing up to our standards.

How did you come to work with Teravision Technologies?

I found them through Google. I was looking for a nearshore development team located in Latin America. We needed a company that worked in our time zone and wouldn’t present any language barrier issues.

After finding Teravision Technologies, I reached out and we had a series of discussions so I could gauge their company culture, expertise ability, and previous work. I needed to know if they’d be a good fit for us. That discussion led to negotiation, and then the final contract.

How much have you invested with them?

We’ve invested about $40,000.

What is the status of this engagement?

Our engagement started in December 2019 and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Teravision Technologies understands the true meaning of partnership. They take a vested interest in what they’re doing and genuinely care about our team, project, and objectives. It’s clear they’re working with us to figure out how we can achieve our goals.

We’ve been very satisfied with them, and they’ve been a great partner to work with. Initially, there was a bit of a rocky start in that we had to onboard their developers and set up their environment. We’re a small organization so we don’t have a lot of bandwidth to devote that kind of effort.

I made it clear to them that we’d be able to help them generally and specifically as things came up. It took about one week to get the team in position to start contributing, which is reasonable but it was longer than if I had hired someone off the street.

After a bit of back-and-forth, the team was up and running so we got our act together on managing the remote team, which Yenni helped us. She was instrumental in providing that touchpoint. We got the team into a nice rhythm. Over the next sixth months, we added resources to that feed.

Our team has given them various marching orders and each time they’ve responded very professionally and accommodated our needs very well. We’re looking to expand that team going forward as well as looking to hire additional resources here in the states. However, our elasticity will come from Teravision Technologies.

How did Teravision Technologies perform from a project management standpoint?

Internally, we use Jira for tracking and sprint planning. They track the team velocity burn up and burn down charges and then share them iteratively. We hold executive calls with our CEO and COO and their CEO and COO. Metrics show that their scheme is good. We use Slack, Google Drive, and Microsoft Excel as touchpoints and project management tools.

What did you find most impressive about them?

They try to come fully equipped so our scrum master doesn’t have to do a whole lot. There’s someone who takes care of that on their side. We have standups in the morning and our scrum master works with our internal team to do the review. Then, they seamlessly hand it off to Yenni who does the same thing with the Teravision Technologies team.

There’s no friction in our collaboration. They’ve come with a local team lead and bench we can pull from if an individual is sick or goes on vacation. Having the ability to quickly receive additional capacity has been very useful for us.

Are there any areas they could improve?

No, there’s nothing I can think of. They’re not perfect but there’s nothing that stands out for something they could do better. They deliver on deadlines, quality, and cost. I don’t have any constructive criticism or feedback.

Do you have any advice for potential customers?

Make sure you have a good understanding of your road map. Teravision Technologies doesn’t know your business or product, but they will get to know if overtime. It takes time for them to fully understand the scope they’re working in and the way your business runs. Be sure to plan and account for that. Don’t think you can hit the ground running unless it’s a small, self-contained scope of work.

Introduce your business and what you do there.

LTCI Partners is a national brokerage firm specializing in Long-Term Care (LTC) Insurance solutions and I am the Lead Application Engineer for the firm.

What challenge were you trying to address with Teravision Technologies?

They’ve provided development and support services on a web-based application to take-in information for insurance applications.

What was the scope of their involvement?

The scope and intent of the project were to develop an online portal application to facilitate the capture and submissions of insurance applications.  The project included verifying requirement specs, scoping out the project, and developing the application.

Now, they provide maintenance and support of the application as we develop new releases or enhancements to the application. 

Technologies used include Java, Oracle, and AWS.

What is the team composition?

We have a main point of contact, as well as a six-person team including developers, a project manager, a lead developer, and QA support.

How did you come to work with Teravision Technologies?

They came on before I started, but, as I understand it, we looked at a couple of teams. Teravision provided good service, and the price was right. They also came recommended by an associate.

How much have you invested with them?

We’ve spent between $250,000–$500,000.

What is the status of this engagement?

We’ve worked together since Q1 2018.

What evidence can you share that demonstrates the impact of the engagement?

From my experience, it’s been a very good collaboration given they’re being located overseas. They’re proactive in pointing out things we may not see. Communication is good and turnaround is good. We’ve developed a really good partnership.

How did Teravision Technologies perform from a project management standpoint?

We have a Kanban and use a scrum board to go through the development process. They’ve met our needs. With any project there are always things that go bump in the night, but we’re able to overcome and meet deadlines when that happens.

What did you find most impressive about them?

They’re very supportive in trying to work with us as we move through our process and enhance our program. They’re very responsive in terms of how we approach problems and how we deal with our work.

Are there any areas they could improve?

There’s always something to improve on. One thing is that nuanced communication could be a bit better. Still, they’re pretty good.

Do you have any advice for potential customers?

Be very clear on your specs. Make sure they’re clearly laid out and understood, like with any software product. There should be an ability to set metrics and know if they’re being met or not.

Introduce your business and what you do there.

I’m the founder of Studio Analogous, a mission-driven organization that takes an inclusive design approach to branding and digital experience.

What challenge were you trying to address with Teravision Technologies?

I hire them to serve our clients. They act as our tech partners, whether it's building a website or developing an app.

What was the scope of their involvement?

They just completed the website for the national museum of an East African nation. We provided them with a wireframe, and they did all the technical implementations. The site was a very extensive database with 3D images and lots of interactivity. 

People are able to go through the collection, and our storytelling on the site allows people to see the archeological and anthropological context. Teravision Technologies synthesized information from many different pipelines seamlessly for the user.

How did you come to work with Teravision Technologies?

They’re very knowledgeable, professional, and communicative, and they always deliver the work on time. That, plus they’re in my time zone, is why I keep working with them.

What is the status of this engagement?

I’ve been working with them since 2010, and I still work with them today.

What evidence can you share that demonstrates the impact of the engagement? 

In general anecdotal feedback, 95% of our clients come back for more projects. Usually, they’re coming back, in part, because of the tech work that Teravision Technologies provides.

How did Teravision Technologies perform from a project management standpoint?

They’re great and incredibly buttoned-up. They document everything thoroughly and follow up on all issues.

What did you find most impressive about them?

They’re consistent and always delightful to work with. They have a solid team that always meets their deadlines and delivers an excellent product.

Are there any areas they could improve?

They could turn around proposals faster.

Introduce your business and what you do there.

I’m the CEO and co-founder of Baby Page, which is a web platform and mobile app designed for parents to track their children’s milestones. The consumer-facing platform is available for free, and we also offer a subscription for the full premium version.

What challenge were you trying to address with Teravision Technologies?

We hired them for the web and mobile app development for our product.

What was the scope of their involvement?

When we’re taking on a new project with them, we start out by putting together wireframes. Sometimes we provide them, but other times we either work together or they offer us directly with them. It just depends on the scope of work at hand. They’re employing PHP and Laravel to create the website infrastructure. For the app, they use React and Redux to build it.

The completed app is essentially a digital baby book. The solution prompts users with questions given the data that we have on the parent and child. It automatically generates content that the parent can edit. The platform involves quite a bit of photo and text manipulation, so it’s pretty complex. They’re working for us on an ongoing basis, helping us with all aspects of tech development. 

What is the team composition?

There’s a project manager that oversees the work of the developers there. 

How did you come to work with Teravision Technologies?

They were highly recommended by a trusted colleague who is CTO of another startup. We vetted them thoroughly, speaking with a number of their past clients. They seemed like the best team for the job, so we hired them. 

How much have you invested with them?

In total, we’ve spent about $360,000–$400,000. They have the ability to ramp up or down depending on our needs. We spent at least $10,000 each month with them.

What is the status of this engagement?

We started working with them in late 2016, and our partnership with them is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

 Overall, we’ve been pleased with their ability to build and rebuild our app to offer the design and features we need. They work very effectively, meeting deadlines well. Even if they miss a deadline, they’re sure to go over what caused the delay in detail. We keep a consistent high comfort level with them, knowing that work is proceeding according to plan. I can trust them to do great work and deliver on time.

How did Teravision Technologies perform from a project management standpoint?

Their project manager is excellent, providing detailed reporting and tracking in our daily meetings. We communicate using Slack and an assortment of other project management tools to keep us all on the same page.

What did you find most impressive about them?

They’re wonderful to work with and have been a great culture fit for us. The team is full of high-integrity folks with great work ethics. That’s very important to us. We wouldn’t continue a partnership with someone for this long without a high level of trust and respect for them.

Are there any areas they could improve?

I can’t think of anything. We’ve had little problems come up, but they’re always minor and resolved quickly.

Introduce your business and what you do there.

We have a product that helps patients prepare for and recover from medical procedures. It includes a task checklist that helps patients comply with doctors' orders, and it provides a task function that allows patients to chat directly with our team of nurses. I'm the CTO.

What challenge were you trying to address with Teravision Technologies?

We needed their help to create the MVP version of the software.

What was the scope of their involvement?

They digested all the product requirements we compiled, and they ultimately produced a fully-functioning product that we could use with patients in India. The patient-facing part of the product is a mobile application for Android. They also helped us build the web-based admin system on the backend.

The application has task lists for patients, questionnaires about the healing process, and the chat feature I mentioned. We provided some raw wireframes and documentation, and they helped us fill all the gaps. They helped with additional documentation and design, and they produced everything we needed for the finished product.

We used Kotlin for our primary programming language. It was a Spring-based application with some JavaScript on the backend, and we used AWS for hosting. They accounted for all the compliance and security standards we required.

What is the team composition?

We had a project manager and a team of developers, architects, DevOps engineers, designers, and QA specialists.

How did you come to work with Teravision Technologies?

They had some experience in healthcare and the technologies we were interested in using. They were nearshore, and they worked in a similar time zone. We liked their agile methodology, and they impressed us with their understanding of our requirements. They developed a very strong proposal, and we decided to hire them.

How much have you invested with them?

We invested close to $200,000 for their part of the project.

What is the status of this engagement?

We started working together around September 2018. We phased out the collaboration gradually, and the last bit of work with them was completed around April 2019. At this point, we've moved on to other projects, but we still use a lot of the code they provided.

What evidence can you share that demonstrates the impact of the engagement?

They helped us meet an aggressive timeline. We had to pare down some of the features, but they delivered the MVP on time.

How did Teravision Technologies perform from a project management standpoint?

We used a tool called Scrumwise, but we eventually migrated everything over to Asana. They stayed on schedule and were committed. They did everything they said they would, and they consistently met their timelines. The quality of the deliverable met our standards.

What did you find most impressive about them?

Nothing in particular comes to mind, beyond the positive things I've already mentioned.

Are there any areas they could improve?

The transition from their project management to our internal team was a bit rocky. That's not entirely their fault, but that transfer was a little challenging.

Introduce your business and what you do there.

I’m the IT director of Sell Your Classic. We offer classic cars for sale and well as host auctions.

What challenge were you trying to address with Teravision Technologies?

We needed a developer to build an Android and iOS app, so we gave them a test project to upload an inventory file of around 9,000. They created a tool that processed the file automatically and populated the website. After that, we gave them the app and then our website.

What was the scope of their involvement?

We came to them with half of the wireframes and worked with their designers and creative department to complement our initial idea. The website ended up in Firebase and WordPress, with a Stripe payment gateway. Users can buy and sell classic cars, as well as participate in auctions.

Teravision Technologies also created a cross-platform mobile app in React Native. They’re tech-savvy, so when they had a prototype done, we provided them with the serial number of our test phones. This allowed us to test it ourselves.

What is the team composition?

There are 8–10 people working on the project, including Ricardo (CEO, Teravision Technologies).

How did you come to work with Teravision Technologies?

We’d been looking for developers since 2017. Most of the firms we found on Upwork had their developers overseas, but Teravision was perfect. We confirmed their portfolio and really liked their planning tool. Their organization and milestone. approach stood out. Additionally, they could start right away, as opposed to anther organization we talked to that wouldn’t have the necessary resources for three months.

How much have you invested with them?

We’ve spent $87,000 so far.

What is the status of this engagement?

We’ve been working together since April 2019.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been working with other vendors since 2017 because we couldn’t upload to the website, and Teravision is going to have the whole project ready in a few months.

How did Teravision Technologies perform from a project management standpoint?

They’re very efficient and deliver when they say they will. We’re amazed by their organization and communication. We have two meetings everyday: one in the morning and one in the afternoon. This allows us to keep track of what’s being done and what’s missing. Their organizational tool is great as well.

What did you find most impressive about them? They don’t give up if they see something that’s different or complex or new. They’ll research it and come back with a solution that’s really good. Previous developers we used said certain things were impossible, but Teravision doesn’t give up.

Are there any areas they could improve?

Any misunderstandings on scope and requests that weren’t initially estimated were resolved with a conversation with Ricardo. He’s had great responses the whole time.

Do you have any advice for potential customers?

Have everything ready, including blueprints, to get the best results. Get everything organized and on paper organized. It’s better to arrive with a fully developed project rather than no clue what you’re doing.

Introduce your business and what you do there.

I’m the aviation director at Soma Software. We provide a SaaS solution for airlines, air taxis, MROs (maintenance, repair, overhaul), and flight schools.

What challenge were you trying to address with Teravision Technologies?

We were initially looking for a company that could handle all of our requirements as a SaaS service provider.

What was the scope of their involvement?

Teravision Technologies is our technology partner for all of our projects. They use a process tool to follow our requirements and we’re normally assigned a project manager that keeps track of all tasks, making sure they’re carried out per our specifications. We also have a technical lead making sure that everything is being done according to plan before launching to the platform.

Additionally, Teravision Technologies handles some design work for us, which has included the design of our webpage and an app for MROs. That app is connected via an API to Soma Software and it allows technicians and inspectors to create tasks and record order details and maintenance done to the airplanes. That information comes directly to us, and people can use the app to see the maintenance being done to airplanes in real-time. 

All we have to do is submit requests to Teravision Technologies and provide all the details for what we need, and they provide back all the documentation for the things we asked to be developed. Our customers are always demanding new features, so our software is continually growing. We’re currently working on a live feed for users and we’re always building new reports for customers in different parts of the world. We have more than 300 airplanes being controlled through Soma Software, and more than 25 customers live. We need to have strong technical support on our side in order to fulfill customer requirements.

Teravision Technologies also assist with DevOps support. Soma Software is hosted on AWS and they ensure that it runs with no problems.

What is the team composition?

We have a project manager assigned that’s in constant communication with us and follows up on our requirements.

How did you come to work with Teravision Technologies?

They were hired before I came to the company. From what I understand, we made a wide selection of providers at the time and selected Teravision Technologies based on their reputation, response time, and cost.

How much have you invested with them?

A 50-hour project will cost us $10,000–$15,000, including project managers, QA specialists, and so on. This is equivalent to a small project we’re running right now.

What is the status of this engagement?

We started working with Teravision Technologies in 2009 and have several ongoing projects together at the moment.

What evidence can you share that demonstrates the impact of the engagement?

We’ve had a relationship with them for more than three years now, and the experience has been wonderful. The support and follow up for each project have been remarkable. All our time working together is an indicator of our collaboration’s success and we have no intention of changing our provider.

We’re very happy with what Teravision Technologies has been doing for us and they’re a vital part of our success. When I started here in 2015, we were just a small SaaS company with 10 customers and small revenue. Within three years, we’ve almost tripled our customers and that’s pretty much due to the strong platform we have that’s being maintained by Teravision Technologies.

How did Teravision Technologies perform from a project management standpoint?

They use Scrumwise to follow up on projects and have our daily meetings to see the progress and details of any task. We also use Kanban sometimes. They’re outstanding in terms of maintaining deadlines and budgets.

What did you find most impressive about them?

The most important point I can make about Teravision Technologies is the close relation that their project managers have with us. They make sure that everything is going as planned and continually follow up on the project. This closeness is one of the things that keeps us working with Teravision Technologies.

Are there any areas they could improve?

The only thing I could ask Teravision Technologies is to continue what they’re doing right now. They should try and keep all the people on their staff so we can keep going as we are right now. 

Do you have any advice for future clients of theirs?

I strongly recommend working with Teravision Technologies. Our project with them has been growing. They’re a really reliable provider of software development and they have all the necessary tools and skills in-house, which is important to point out. They have design, QA, DevOps, and developers for Android, Java, iOS, and so on, which means that they’re not outsourcing services. When working on a project, we don’t want the provider to outsource something they don’t have the capability for, because they will delay the project.