Telideo Productions, Inc.

BACKGROUND

Introduce your business and what you do there.

I am the executive coordinator at a company that makes software to help plan for future energy systems, specifically for large electric and gas networks. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions, Inc.?

We were a young company and didn’t have much of a presence — we needed a company to help us show the faces of the teammates behind the software to our customers. 

SOLUTION

What was the scope of their involvement?

Telideo Productions, Inc. provided us with video production services. We provided a lot of information about our company during our meetings — the process was very collaborative because our industry is complex. Telideo Productions, Inc. shot all of the footage for our in-house team video and then edited it using their equipment. They then produced an animated video that described our company and another that displayed our products. The videos were then published on our website, LinkedIn, and Youtube.

What is the team composition?

We worked with two teammates from Telideo Productions, Inc.

How did you come to work with Telideo Productions, Inc.?

We were looking for local video production companies online, and when we reached out, their founder responded to us quickly. 

How much have you invested with them?

We spent just under $10,000 with Telideo Productions, Inc.

What is the status of this engagement?

Our engagement with Telideo Productions, Inc. was from May 2021–January 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve received a lot of positive feedback from viewers, although we only have a few hundred video views. We’ll be using the videos Telideo Productions, Inc. created in our work proposals and the RFPs we’re replying to. 

How did Telideo Productions, Inc. perform from a project management standpoint?

Telideo Productions, Inc. had good project management. They always knew what had to be done and pushed us along the project to ensure our deadlines were met. We initially expected to have everything completed by October, but we pushed the deadlines back, which Telideo Productions, Inc. accommodated. They were very communicative and were open to video edits done via email. We also communicated via phone calls. 

What did you find most impressive about them?

We really enjoyed working with Telideo Productions, Inc. — they took the time to learn about our software and made insightful edits to ensure they delivered a product that we liked. Their team was always available in-person or virtually and had quick turnaround times. 

Are there any areas they could improve?

There were some issues with their attention to detail when it came to edits, but Telideo Productions, Inc. always followed up when we had problems.

Do you have any advice for potential customers?

I’d advise customers to manage their expectations about the partnership — Telideo Productions, Inc. is very personable and relaxed about their work, unlike some larger companies. 

BACKGROUND

Introduce your business and what you do there.

We're an organization called Westmoreland Mining, an energy and coal mining company. I am the executive assistant to the CEO, CFO, and COO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions, Inc.?

The Mine Safety and Health Administration require us to show people a video explaining the safety hazards that they could encounter on our site. The videos we had were super outdated, so we needed help updating them.

SOLUTION

What was the scope of their involvement?

Telideo created 12 informational videos for us, one for each of our mine sites. Most of them are about 15 minutes long, but one is longer, at 20 minutes. They started the project with an extensive discovery phase where they compiled our old videos. Since it was in the middle of the COVID-19 pandemic, Telideo wasn’t able to go on our sites, so they used the old footage we had, which included some drone footage of our mine sites. The team then wrote a script for the video. We had a few ideas, and his team expanded on them. Each video had a different script and intro that matched the footage they were able to get. 

Our general managers did the voiceover for the introductions while they handled the voiceover for the rest of the video. Telideo then proceeded to the editing process. They delivered the videos one at a time, and we have already received the last one. They are shown in each of our mine sites when a contractor or a visitor comes on-site. 

What is the team composition?

I only ever worked with Peter (Founder). I know that he had a team of people, but I only ever worked with him. 

How did you come to work with Telideo Productions, Inc.?

I just found them on Google. I reached out to Telideo about our project, and they responded right away. 

How much have you invested with them?

We spent $50,000.

What is the status of this engagement?

We worked from November 2020–April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It was well-received by our commercial people and partners. They’re shorter than the old videos, which were about 30 minutes long. Now people can quickly get into our sites and start working.

How did Telideo Productions, Inc. perform from a project management standpoint?

The project management was phenomenal. Peter was so communicative about everything, and I never felt like I didn't know what was going on. His input and knowledge were remarkable — I don't have any background in doing videos, and so on, so I appreciated that he handled everything. He was super helpful. To communicate, we mostly used emails and Zoom meetings, but we also had the occasional phone call. 

What did you find most impressive about them?

The team took their time with the first video to get it right, but once they got over that hurdle, the rest of the videos fell into place super quickly. They were accommodating, and I would work with them again if we needed to. They were a small team, but they were incredibly professional and skilled. It was nice to work with a smaller organization, which allowed us to work directly with the person making the videos. We didn’t realize how high the costs would be for video production, but Telideo gave us a very reasonable price upon looking into it.

They offered diverse services and showed a willingness to do whatever they needed to do to fulfill the project scope. Peter did the voiceover for most of the videos even though he didn’t have experience with it. He did a phenomenal job, and it was awesome that he went out of his comfort zone for us. This project was unique — it’s not very common to do safety videos, so it was a learning experience for the team. It was remarkable for Telideo to take it on even though haven’t done it before. They knocked it out of the park.

Are there any areas they could improve?

I honestly don’t really have any constructive criticism for the team. The project went great. 

Do you have any advice for potential customers?

I would absolutely recommend them to anybody.

BACKGROUND

Please describe your company and your position there.

I am leading the Consumer Confidence team at Energize Colorado which is a non-profit that was set up at the start of the pandemic to help small businesses survive and thrive given the impact of COVID-19.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telideo Productions, Inc.?

We required video productions services to capture and tell the stories of small business owners.

What were your goals for this project?

To demonstrate small business tenacity in the midst of trials related to the pandemic and to encourage consumer confidence.

SOLUTION

How did you select Telideo Productions, Inc.?

Telideo came highly recommended and was our initial go-to partner for brilliant video production services.

Describe the video(s) and the process in detail.

The videos were about one min in length, included interview footage, B-roll, music and animation.

What was your vendors' project management or feedback process?

The vendor was very professional, detail oriented and great to work with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Due to the strong partnership developed with Telideo, we were able to tell very important stories that garnered reach and visibility.

How effective was the workflow between your team and theirs?

Our project manager worked very closely with the vendor to identify dates, locations and organize filming. Additionally, we worked well together to centralize editing feedback which led to quick turn times.

What did you find most impressive about this company?

The Telideo team is highly skilled and well informed about the work that they do.

Are there any areas for improvement?

Telideo worked well with us. While their ideas were appreciated, we had very specific goals that were agreed to internally and were not able to commit to some of their suggestions.

BACKGROUND

Please describe your company and your position there.

ThruWave's millimeter wave technology can see inside packaging and create 3D imaging of the items inside. I am the head of marketing and strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Telideo Productions, Inc.?

ThruWave is a startup company with an innovative technical solution. We wanted to create a great video that introduced the company and described our solution. We do not have the in-house experience to do this, so we hired Telideo Productions.

What were your goals for this project?

We wanted to create an educational, catchy, animated video to describe our solution and it's benefits for potential customers.

SOLUTION

How did you select Telideo Productions, Inc.?

I've known and worked with Peter H. (Founder & CEO) for many years while I've been at different companies. He is excellent!

Describe the video(s) and the process in detail.

We had multiple conversations to create the visual story we wanted, and we wrote a script for the speakers they hired.

What was your vendors' project management or feedback process?

They provided draft images, then video and audio drafts. Peter provided great suggestions along the way and was nimble as we adjusted a few things we wanted.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This video was used for social media posts which created a lot of website traffic. The video is also on our website and YouTube channel, and is getting steady traffic.

How effective was the workflow between your team and theirs?

They gave us steady updates as their team developed the video. This included several recommended changes or adjustments, which worked out very well.

What did you find most impressive about this company?

We learned a lot about what is possible, so now we are thinking about many more videos we will want to create next year.

Are there any areas for improvement?

It took a little longer than we expected, but this included new ideas we thought of along the way. We will be more prepared next time.

BACKGROUND

Introduce your business and what you do there.

I’m the training director for a health and wellness franchisor.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions, Inc.?

We needed to train our stylists on a new service we were rolling out, so we hired Teideo for video production support.

SOLUTION

What was the scope of their involvement?

We worked with a different company to film our videos, but Telideo Productions, Inc. helped with all of the editing and post-production work for the 24 videos, which ranged in length from 1–3 minutes. Specifically, they edited the footage following our creative direction and added our voiceover to it. 

What is the team composition?

One person worked with us from their team.

How did you come to work with Telideo Productions, Inc.?

A different individual in our organization had worked with Telideo Productions, Inc. before, so she reached out and hired them. Once that initial arrangement was made, I came in to manage the project and take it from there. 

How much have you invested with them?

We spent $15,000 on their services. 

What is the status of this engagement?

The project ran from November–December 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Right now, it’s too soon to see the business impact of their work. However, we’ve been collecting feedback from our target audience and they have given very positive comments. Our team is happy with the work they delivered, too. 

How did Telideo Productions, Inc. perform from a project management standpoint?

They performed really well. They checked in with us frequently and satisfied our timelines. All of the calls and meetings for periodic status updates were on time. They were open to work through questions and any issues they encountered, too. We mostly used email and Wistia, a video review site. 

What did you find most impressive about them?

They produced really high-quality work and everything was very polished. When I think about the editing work, an example being the intro and outro, they did everything seamlessly. Some of the creative editing they did throughout the process to make things work was great, too. 

Are there any areas they could improve?

I don’t think there is anything they could have improved; everything went smoothly and we’re satisfied with the work. 

Do you have any advice for potential customers?

Ask for what you need. In some cases, we had to do a few extra rounds of feedback and edits to make them what we initially were going for. They let us know if they could accommodate those or if we were headed toward scope creep. Ask for whatever you need so you’ll know how they’ll handle it. 

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of customer support and training at a manufacturer of rapid DNA analysis systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions?

We hired Telideo to produce support videos that assist customers with the instruments we sell. The videos instruct the viewer on the different processes of our instruments—how to run a DNA sample, for example. These videos would be accessible on our secure customer support web portal.

SOLUTION

What was the scope of their involvement?

We produced a script, and Telideo consulted agencies to find outside talent to be featured in the videos. We selected a male and female They then shot the videos at our home office in Colorado, where we have a large space for demonstrations. They then produced the videos and provided Chinese and Spanish translations as well.

What is the team composition?

I worked with two people. My primary point of contact was Peter (Owner, Telideo Productions).

How did you come to work with Telideo Productions?

The company had used them to film another video for another internal organization. Since they’re local and had done a great job on that first video, we reached out to them to do the instructional videos.

How much have you invested with them?

The project cost $22,000.

What is the status of this engagement?

The engagement lasted from October 2018–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Several customers have expressed how impressed they were with the videos. We were very specific about the videos’ requirements, and their team was amenable to them. Their work was successful, so we plan on engaging Telideo again for another video project that’s upcoming.

How did Telideo Productions perform from a project management standpoint?

They did exceptionally well. We communicated via phone and email.

What did you find most impressive about them?

Their responsiveness to our questions and demands was stellar. They’re willing to do whatever it takes to ensure that the videos are done in a professional, effective way.

Are there any areas they could improve?

Not at all. They were exceptional.

Do you have any advice for potential customers?

If you’re looking for a video production company, they’re an excellent choice. As long as you stay in communication with them, they’re extremely responsive.

BACKGROUND

Introduce your business and what you do there.

I am the director of corporate communications, and we are a dialysis company with clinics across the country to help patients who are suffering from kidney failure.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions?

We wanted to highlight one of our patients who was undertaking a really extraordinary journey across the country. She is a home dialysis patient, and we wanted to highlight the freedom that a patient can have when they choose a home therapy as opposed to in-center therapy.

SOLUTION

What was the scope of their involvement?

When we worked with Telideo Productions, we started by communicating to them the larger goal of showing what is possible with home dialysis. From there, we dug into the nitty-gritty of every stop that we would be filming at in order to showcase their whole route while incorporating unique locations from beautiful angles, and incorporating that with personal testimonials from the patient and her husband and the employees who are in charge of providing the care that makes their journey possible.

What is the team composition?

We had employees on our side at a couple of the locations, but for the most part, we coordinated with two members of their team who would take teams along the road with the patient and handle all of the shooting and editing.

How did you come to work with Telideo Productions?

We did some initial research online, looking at a lot of different reviews for different companies, and then we brought the most promising few in to be interviewed. Most importantly, we had the patient speak with the companies on the phone, and Telideo really seemed to be the ones who made her feel the most comfortable.

How much have you invested with them?

The project was about $30,000 in total, which was split between us and another company we partnered with to complete the project.

What is the status of this engagement?

We first talked to their team in June of this year, but the actual project lasted from August–September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At the end of the project, they provided us with one almost 12-minute video, another three-and-a-half-minute video, and a lot of the interview footage from which we can draw shorter clips of our employees to use for other purposes.

We shared some of the shorter interviews, which are always fun, on our social media channels and have received positive feedback there. More importantly, we have shared the shorter and long videos with our partners both internally and externally. It’s been an overwhelming success in highlighting our process and the dedication and partnership that our employees take on with our patients.

How did Telideo Productions perform from a project management standpoint?

I think they do a great job with project management. They were very responsive, and I never had any trouble getting them to make any tweaks or changes that we needed from them. They worked very quickly during the project and have been flexible since delivering the product to us.

What did you find most impressive about them?

I really appreciate the professionalism of the video as a whole. I mean, when you look at it, it’s beautiful. I think they were really able to help tell a story and deliver it with a very nice cadence.

Are there any areas they could improve?

I think some of the people on our side had occasional communication issues, but overall it was a really smooth process. They really stepped up to the challenge that we presented to them.

Do you have any advice for potential customers?

I didn’t have any challenges in working with them, so I don’t have any particular recommendations.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company called DripRight. We specialize in unique irrigation products for home gardening, commercial growers, and greenhouses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions, Inc?

We needed to make a spotlight video for our flagship product.

SOLUTION

What was the scope of their involvement?

When I started, I didn’t have a clear idea of the direction I wanted to go in, so they provided a full-service option to help me narrow down the scope and focus of the video. They helped edit the script, hired the voiceover actor, and did all the shooting and editing.

What is the team composition?

We had one main point of contact that relayed our requests back to their team.

How did you come to work with Telideo Productions, Inc?

I interviewed several local companies in Denver over the phone. Telideo was very personable and understanding of my needs, so I decided to hire them.

How much have you invested with them?

The total package was $4,000.

What is the status of this engagement?

We started the project in June 2018 and finished in October 2018. I took time deciding what I wanted to do and coming up with funding, so the delays were all on our side.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video is a success; we’re pleased with what they produced.

How did Telideo Productions, Inc perform from a project management standpoint?

Communication was on point. They kept us updated and responded to our questions right away, even outside of business hours.

What did you find most impressive about them?

The project personalization was terrific. They were always willing to meet and help us come up with ideas. They let us change the pace whenever we needed and were very adaptive.

Are there any areas they could improve?

There’s nothing that Telideo should improve; any organizational issues were on our end. They were very flexible and helped us through the whole process.

Do you have any advice for potential customers?

If you don’t have a clear idea of how to start your project, or if you don’t have a lot of experience with video production, they are more than willing to help you develop your vision. They will put in extra time to help you, and they care about educating their partners.

BACKGROUND

Introduce your business and what you do there.

I'm a communications director at WellBiz Brands.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions?

We needed a company to produce a corporate communications video for our CEO for Elements Massage. We were using one agency, but we were not happy with the outcome, so we were looking for a new vendor.

SOLUTION

What was the scope of their involvement?

They helped us produce a short video, in which our CEO was reading from a teleprompter. Telideo did the editing and transitions with graphics and images. We're growing our relationship with them and they will be our main videographer at a big conference for Elements Massage this summer. They're also taking on another CEO video for our brand called Fitness Together.

What is the team composition?

We worked with two members of their team.

How did you come to work with them?

We found them on Yelp. We reached out to a few different agencies and decided that Telideo was the best fit for us.

How much have you invested with them?

We're spent between $10,000–$20,000.

What is the status of this engagement?

We started working with them in January 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They just finished a client testimonial video for our national conference. They did a great job capturing the sentiment of the clients and the connection to the brand. The video was very powerful.

How did they perform from a project management standpoint?

They quickly respond to texts, emails, and phone calls regardless of whether it's weekend or not. They also use Wistia for editing the video, which allows us to tag comments within the video itself.

What did you find most impressive about them?

They're very professional and responsive. I'd highly recommend them.

Are there any areas they could improve?

I can't think of anything.

BACKGROUND

Introduce your business and what you do there.

I'm the manager of proposals and marketing for Dominion Voting Systems, an elections management software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Telideo Productions?

We needed to create a voter outreach video for one of our clients.

SOLUTION

What was the scope of their involvement?

Telideo created a three-minute animation that explained how to use our voting machines. After their team met with us to discuss our goals, we provided them with a script that they then created a storyboard for. We worked directly with the client to get approval on the storyboard and provided feedback to Telideo so they could execute the final video.

In addition to the English version, they also arranged for four translations (Spanish, Cantonese, Taiwanese, and Mandarin), along with the narrators for each version.

What is the team composition?

I worked with two people on their team.

How did you come to work with Telideo Productions?

We found them online when we were researching local vendors in Denver. We met with a couple companies and ultimately liked the examples we saw from Telideo the best.

How much have you invested with them?

We spent between $8,000–$10,000.

What is the status of this engagement?

We started working together in February 2018 and finished the project in April.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client was very happy with the final video Telideo created. Their team was able to react quickly to any feedback or requests for changes throughout the project, which helped us maintain a good working relationship with our client.

How did Telideo Productions perform from a project management standpoint?

They stayed on top of deadlines and oftentimes exceeded them. They remained responsive throughout the engagement and provided helpful suggestions to ensure our translations were high quality and that we were moving along in an efficient manner.

What did you find most impressive about them?

Both the quality of their deliverables and customer service sets them apart. We were expected to react to our client's needs quickly, and Telideo's team understood that.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Have a good idea of what you're looking to do and try to provide them with as much information as possible upfront (i.e., script, storyboard ideas, etc.). Regardless of what you have prepared, however, Telideo's team is proactive and good at filling in the gaps to help walk you through the process.