What evidence can you share that demonstrates the impact of the engagement?
Tejora's support is substantial in terms of their client-facing ability, especially the project manager and the business analysts. We’ve introduced them to a few of our banking clients. Their feedback has been fairly positive. We’re growing the relationship based on what we’ve seen so far.
How did Tejora Private Limited perform from a project management standpoint?
They’re very forthcoming and agile in terms of getting the resources up to speed and their own training programs. They’ve been very supportive. The timeline and cost are both followed very well. We get various reports that are managed through the project management tool we use.
What did you find most impressive about them?
They’re very forthcoming about what is and what isn’t possible. Tejora doesn’t commit to something they can’t do. In our projects, many times the requirements aren’t very clear upfront. Over time, they become clear. They’re very nimble.
Are there any areas they could improve?
They could make the relationship they want to build with their client more defined and the kind of growth opportunities they want to seek with their client. That’s the one thing that is missing in terms of interacting with various levels of the management team and the client.
Do you have any advice for potential customers?
Go to them with a high level scope. Have a discussion with them. Wait for them to come back with a structure proposal. As a client, I’d rather have an interactive session or workshop upfront to share my requirements and allow them to share their take on those requirements.