Techwaresoft

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bizniz

Describe what your company does in a single sentence.

We provide expert Dubai business setup, visa services, offshore company formation, corporate bank account assistance, and audit and taxation services in the UAE.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techwaresoft to accomplish?
I hired Techwaresoft to design and develop a professional website that aligned with my business goals.

SOLUTION

How did you find Techwaresoft?

• Online Search
• Referral

Why did you select Techwaresoft over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Techwaresoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Techwaresoft involved the complete design and development of a professional, responsive website. Their responsibilities included creating a visually appealing and user-friendly design that aligned with our brand identity, which involved delivering wireframes, mockups, and final design approvals. They handled both front-end and back-end development, incorporating custom functionalities and ensuring fast load times. 
Additionally, the website was fully optimized for mobile devices, ensuring a seamless user experience across all platforms. They applied basic SEO techniques, such as optimizing page titles, meta descriptions, and URLs, to enhance the site’s search engine visibility. Techwaresoft also conducted extensive testing across different browsers and devices to ensure smooth functionality and addressed any bugs or issues. 
After development, they provided launch support by assisting with server setup, domain configuration, and post-launch monitoring. They also offered ongoing maintenance services for future updates and enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Techwaresoft delivered measurable success, including improved user engagement and a reduced bounce rate due to the website’s enhanced design and mobile responsiveness. The site’s SEO optimization led to higher search engine rankings and increased organic traffic. 
Additionally, we saw a rise in inquiries and conversions, demonstrating the website’s impact on boosting visibility and user interaction. Overall, the project met our goals and delivered significant business results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Techwaresoft demonstrated strong project management throughout the process. They maintained clear and consistent communication, keeping us updated on progress and any challenges. Deliverables were provided on time, and they adhered to the agreed-upon timelines, even when unexpected issues arose. Their team was highly responsive to our needs, quickly addressing feedback and making adjustments as necessary. Their proactive approach and attention to detail ensured the project stayed on track and met our expectations.

What was your primary form of communication with Techwaresoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Techwaresoft was its commitment to customer satisfaction and its ability to adapt to our specific needs.

Are there any areas for improvement or something Techwaresoft could have done differently?

While my experience with Techwaresoft was largely positive, there are a couple of areas for improvement. One aspect could be the initial project timeline; providing a more detailed timeline with specific milestones would have helped set clearer expectations from the start.
Additionally, enhancing their documentation process during the project could make it easier for clients to understand and follow along with the development stages. Overall, while these are minor points, addressing them could further improve their already strong project management practices.