TechStaunch Software Solutions Pvt. Ltd.

BACKGROUND

Introduce your business and what you do there.

I’m the director of global talent for an early-stage startup; we’re an experiences marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechStaunch Software Solutions Pvt. Ltd.?

We engaged TechStaunch to build our web and mobile applications.

SOLUTION

What was the scope of their involvement?

The TechStaunch team has custom-built our web and mobile applications from scratch. First, we provided them with a full business requirements document that outlined our specifications. We’d designed many of the wireframes before engaging them, so we granted them access to those, and they began building the application. 

TechStaunch has worked on building various features in the application, including a booking tool and messaging tool. They’ve also set up security measures to verify users’ identities and integrated the application with Stripe, which enables us to host payments. They also worked on a Zoom integration, but since Zoom has changed its procedures, TechStaunch has identified a workaround to provide users with another video conferencing solution.  

Our fully automated application works for two types of users: the talent user and the customer user. We allow talent users to register on our platform and create experiences based on their services. Talent users can include their availability, pricing, images, and videos within their experience offering. Once they’ve set up an experience, customers can access and book their services through a digital shop window.

What is the team composition?

We’ve worked with four team members, including a head developer.

How did you come to work with TechStaunch Software Solutions Pvt. Ltd.?

We found TechStaunch through a referral from a friend; we met with several service providers before moving forward with them. They were the most proactive and had the most modern technology. Furthermore, they understood our goals from the onset, which made us feel good about working together. During our preliminary discussions, they offered strong suggestions to upgrade our project, and it was clear they knew what they were doing. We identified with their company culture and fluid communication style, so we decided to move forward. 

How much have you invested with them?

We’ve invested about $50,000–$100,000 in the partnership with TechStaunch. 

What is the status of this engagement?

We’ve worked with TechStaunch since October 2021 and soft-launched the app in May 2022; the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

TechStaunch has quickly grasped our concept and made significant contributions along the way, over and above just building the platform. The best success metric I can share is the platform itself, which functions exactly as requested, if not better. TechStaunch has helped us take our business to the next level, and we’re really proud of the application. 

How did TechStaunch Software Solutions Pvt. Ltd. perform from a project management standpoint?

TechStaunch has dedicated a small yet efficient team of experts to our project; they’ve consistently met deadlines, implemented feedback, and delivered everything we asked. We decided to add several more functions to the project scope halfway through, which has resulted in delays. However, TechStaunch has supported our determination to create the best possible platform and has happily taken on the extra work to accommodate our needs. They've communicated openly via Slack, Jira, and WhatsApp, and we’ve been pleased by their responsiveness. The team has taken ad-hoc calls and consistently responded to our messages within the same hour, no matter the time.

What did you find most impressive about them?

TechStaunch has facilitated healthy discussions regarding different project aspects and shared valuable feedback; we’ve enjoyed welcoming them into our project. Rather than blindly following our suggestions, they’ve often questioned us and presented alternative solutions that have changed our application for the better. 

They’ve offered thoughtful, out-of-the-box advice and committed to our project as if it were their own. Working with them has felt like working alongside our internal team because they’ve taken real pride in creating a platform that puts our users first, which has struck a chord with us. 

Are there any areas they could improve?

I have nothing TechStaunch could improve on. 

Do you have any advice for potential customers?

I advise clearly outlining your ideas, goals, and specifications because it will only help TechStaunch deliver the project successfully. Also, keep your ears open to suggestions because they’re an intelligent team with the necessary expertise to improve your ideas.

BACKGROUND

Introduce your business and what you do there.

We’re a SaaS organization that offers a stock-based recommendation engine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechStaunch?

They were helping us complete our mobile app.

SOLUTION

What was the scope of their involvement?

They provided Flutter development for us using a large number of Syncfusion charts.

What is the team composition?

We liaised with one person who connected us to the rest of her team.

How did you come to work with TechStaunch?

We found them on UpWork. After interviewing them and four other options, we decided that they had a mix of the talent and capabilities that we were looking for, in addition to offering easy communication and availability.

How much have you invested with them?

We’ve spent around $4,000.

What is the status of this engagement?

We’ve been working together since February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Milestones and details are laid out in GitLab. TechStaunch has completed all of the work within budget and ahead of schedule.

How did TechStaunch perform from a project management standpoint?

Project management is done through GitLab. Most of the communication takes place over email and Slack.

What did you find most impressive about them?

They were efficient and asked meaningful questions. This led to work behind completed ahead of schedule and without issue.

Are there any areas they could improve?

Nothing comes to mind that can be done better. It’s pleasant working with them.

Do you have any advice for potential customers?

Be thorough with your details and any relevant information, as it will allow them to do the job you hired them for.

BACKGROUND

Introduce your business and what you do there.

I’m a software architect at Lithodat, a company that manages geological data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechStaunch?

We needed support with frontend web development.

SOLUTION

What was the scope of their involvement?

We first discussed our issues with TechStaunch. The frontend of our web app was encountering problems around its map functionality, so the team resolved it through technical coding. They also provided some UI/UX consulting alongside those services.

What is the team composition?

We’ve been in contact with one person from TechStaunch, whom I believe is the lead developer. 

How did you come to work with TechStaunch?

I found them on Upwork. We chose to work with them because their profile was very clear.

How much have you invested with them?

We pay $2,000–$3,000 AUD (approximately $1,500–$2,200 USD) per month.

What is the status of this engagement?

We started working together in January 2022, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechStaunch took time to understand the problem before starting to code. They provided everything we asked for, and their work was surprisingly good. 

How did TechStaunch perform from a project management standpoint?

The communication between us is perfect. Their team delivers every sprint on time. We reach each other via a messenger app and Jira.

What did you find most impressive about them?

Their communication and coding skills are impressive.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Be sure to specify the tasks well. 

BACKGROUND

Please describe your company and your position there.

I am the managing director of Lithodat Pty Ltd, an Australian provider for cloud-hosted spatial geoscience data. We provide the mining and hydrocarbon industry with structured, high quality exploration datasets, but we also assist academic and government institutions in building custom geoscience data platforms. Lithodat also has a dedicated data harvesting team, that assists our clients in gathering, cleaning, structuring and preparing huge data sets for a given area of interest.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechStaunch, and what were your goals?

We needed additional professional help with our React user interface as our underlying data models are very sophisticated and we we needed very good developer with a good understanding of React and its libraries to assist us with this task.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a few weeks until we found Riddhi Parekh, the founder of TechStaunch via Upworks and she fulfilled perfectly all our requirements. Looking at her and TechStaunch's previous work we were sure that they could help us solve our problems.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After onboarding TechStaunch developers we started working in 2 week sprints tackling various React tasks per sprint. After each delivery all work has been tested successfully and the Jira issues could be closed. We are still working with TechStaunch as we appreciate their very professional working habits and quality of work they deliver.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact and software engineer is Riddhi, who is also the founder and director of TechStaunch. A very talented young women and it is a pleasure working together with her.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the additional React developments we are now able to deliver our new data models to our clients 50% faster than we were bale to do before we started working with TechStaunch.

Describe their project management style, including communication tools and timeliness.

We are very impressed with their professional project management and timely and high-quality delivery per sprint. We handle each task via our Jira backlog and dashboard and most communication, comments and updates are done via Atlassian's Jira.

What did you find most impressive or unique about this company?

We love that all our inquiries and requests are being taken care of so fast and in such a professional manner. We were able to impress even our current clients with how fast we can now deliver.

Are there any areas for improvement or something they could have done differently?

We had some initial difficulties to set-up a working payment pipeline but that has now been solved.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and co-founder of Allrites, a film and TV marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechStaunch?

We wanted to build and expand a development team that felt like our own. 

SOLUTION

What was the scope of their involvement?

I already knew Riddhi (Founder), so we didn’t need to do any discovery process. I simply told her that we needed more developers. 

We now have six people working for us through TechStaunch. Our key tech stacks are Laravel and Vue.js. We do software development projects;  the team also works on our existing product. 

What is the team composition?

We work with six people from their team. 

How did you come to work with TechStaunch?

I originally found TechStaunch through Upwork, and then we did some previous projects together. Because of that, I chose them to work with us on this engagement. 

How much have you invested with them?

We’ve spent around $100,000. 

What is the status of this engagement?

We started working with TechStaunch in March 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen a significant increase in the amount of software development tasks that we can achieve. 

How did TechStaunch perform from a project management standpoint?

TechStaunch’s management is great. We have our own scrum master; he manages their team, and they get everything done on time. They exceed our timeline expectations. In terms of tools, we use Jira. We also communicate via Slack. 

What did you find most impressive about them?

They have highly experienced and dedicated developers. 

Are there any areas they could improve?

No, there aren’t any. 

BACKGROUND

Please describe your company and your position there.

I am the Project Manager of this project

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechStaunch, and what were your goals?

We wanted an expert development team to quickly develop a platform for companies to register and organize meetups, events etc between them. We needed someone to develop the platform as per the wireframes and build a web application for the same.

SOLUTION

How did you select this vendor and what were the deciding factors?

We approached the vendor on Upwork. The deciding factor was communication with the vendor, available immediately, understanding their working style which was suitable to ours & their previous projects motivated us to go with the vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project included: Development of new functionality based on different modules needed for the platform Integration with the Agora library for video meetings, timelines, calendar for booking appointments, etc Chat messenger using web sockets ReactJS, GraphQL & Hasura was used as part of the project.

How many people from the vendor's team worked with you, and what were their positions?

The founder & a developer from the vendor side worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw an increase in our web traffic. Our customers loved the design, platform & improvements in the software, and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We had an agile method of communication over an online messaging service. Calls & Messages were sent for the discussion.

What did you find most impressive or unique about this company?

Always quick to respond to any of the new development or changes requested & provided theirs services within 1/2 days of the discussion. We had one of the best customer experiences.

Are there any areas for improvement or something they could have done differently?

Riddhi has been doing a wonderful job and I have no improvements that I could add at this time.

BACKGROUND

Please describe your company and your position there.

While our developers are busy building new features, we often need an external team to help us with the programmatic localization of our user interfaces.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechStaunch Solutions, and what were your goals?

We needed a quick turnaround of keys to be added to Lokalise.com so that our internal team could make the application available in several languages. There were implementation tasks on TechStaunch Solutions' side, as well as on our side to make everything work seamlessly, which isn't always easy to do. Luckily for us, everything went very smoothly and we are very happy with the outcome.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with Riddhi's team before so it was an easy decision, as there is always great quality and communication to be expected.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a localization project for a react app, while our software engineers worked on shipping new features, TechStaunch Solutions integrated Lokalise and kept adding new keys as they came available in our GitHub repository. This allowed us to then take over, handle translations and integrating everything into our language selection/loading system.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Riddhi directly, she's always excellent and I would not handle these types of tasks with someone else. It is the only part of our development process that we handle externally, and that is because of how efficient Riddhi is.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to integrate their work quickly and without errors, our software engineers were impressed with the quality of the work performed.

Describe their project management style, including communication tools and timeliness.

We managed everything in Slack and it went without a hitch.

What did you find most impressive or unique about this company?

Their speed and quality, as well as attention to detail were most impressive.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind!

BACKGROUND

Please describe your company and your position there.

I am the founder of MATISSE- Dental Shade Matching Software

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechStaunch Solutions, and what were your goals?

We wanted an expert to quickly refactor & develop our front end application for dental shade matching software. We needed someone to implement the new changes in the dental matching software as per the requirements and build an ecommerce integrated products page.

SOLUTION

How did you select this vendor and what were the deciding factors?

We approached the vendor on Upwork. The deciding factor was communication with the vendor, available immediately, understanding their working style which was suitable to ours & their previous projects motivated us to go with the vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project included: Development of new functioanlity, Improving UI & refactor existing codebase of MAtisse Software Develop a products page for Matisse App Integration with the snipcart library for our ecommerce store VueJS was used as part of the project.

How many people from the vendor's team worked with you, and what were their positions?

The founder from the vendor side worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw an increase in our web traffic. Our customers loved the updated design &, improvements in the software, and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We had an agile method of communication over an online messaging service. Calls & Messages were sent if changes were needed.

What did you find most impressive or unique about this company?

Always quick to respond to any of the new development or changes requested & provided theirs services within 1/2 days of the discussion. We had one of the best customer experiences.

Are there any areas for improvement or something they could have done differently?

Riddhi has been doing a wonderful job and I have no improvements that I could add at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product at a nonprofit organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechStaunch Solutions?

We inherited a platform with a lot of technical debt that wasn't architected well, so we needed to put together a team together to help handle the technical debt and upgrades.

SOLUTION

What was the scope of their involvement?

TechStaunch Solutions has been working as a staff augmentation team to help with daily tasks to improve our platform. They’re currently cleaning up the code and completely redoing certain pieces. Our goal for the platform is to help underrepresented creators get more opportunities.

What is the team composition?

We work with the founder and an engineer.

How much have you invested with them?

We’ve spent around $46,000.

What is the status of this engagement?

The project started in February 2021 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

TechStaunch Solutions has done a great job. They’ve really helped us keep our platform up and running.  For example, while working with just the founder, she single-handedly did an emergency migration of image files so that our CMS would be ok (we had exceeded our number of "records").

How did TechStaunch Solutions perform from a project management standpoint?

Their project management is pretty great. We use Jira and Slack to assign tasks and communicate, respectively. Additionally, we have daily stand-up meetings.

What did you find most impressive about them?

The TechStaunch Solutions team is fantastic — they’re incredibly smart and talented.

Are there any areas they could improve?

There’s a bit of a language barrier, but we make sure we’re on the same page by being very diligent with communication.

Do you have any advice for potential customers?

Have clear requirements written down and talk to the team about the goals and business strategy driving your requirements.  Additionally, make sure to put a focus on communication.

BACKGROUND

Please describe your company and your position there.

I am a co-founder at KidBit

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechStaunch Solutions, and what were your goals?

We wanted an expert to quickly develop and deploy a progressive web application. We had the UX design ready and wanted to quickly develop the

SOLUTION

How did you select this vendor and what were the deciding factors?

We approached the vendor on LinkedIn. The deciding factor was talking to the vendor, understanding their working style which was suitable to ours. Also, looking at their previous UI projects motivated us to go with the vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project included:

1. Single Landing Page
2. Mock APIs for the backend
3. Integration with the YouTube and the Scratch Programming Language.
4. ReactJS was used as part of the project.

How many people from the vendor's team worked with you, and what were their positions?

The founder from the vendor side worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw an increase in web traffic. Our incoming leads increased within a month to the landing page. Clients love the updated design, and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We had an agile method of communication over an online messaging service. The timeline for the work was less than a week.

What did you find most impressive or unique about this company?

They were open to major changes we asked for from the initial UX changes. Even after the final deliverables, they were quick to respond to any issues we identified later. They had one of the best customer experiences.

Are there any areas for improvement or something they could have done differently?

None.