System Architecture Dev & Enhancements for E-Commerce Co
Featured Review- DevOps Managed Services IT Managed Services Web Development
- Confidential
- Sep. 2021 - Ongoing
- Quality
- 4.5
- Schedule
- 4.5
- Cost
- 4.0
- Willing to Refer
- 5.0
"Their willingness to adapt and refine solutions based on feedback ensures a smooth and effective partnership."
- eCommerce
- Cleveland, Ohio
- 1-10 Employees
- Online Review
- Verified
TechQuarter has provided system architecture transformation services for an e-commerce company. The team has migrated the client's cloud infrastructure to Azure and modernized their enterprise system.
Thanks to TechQuarter's work, the client has seen a significant improvement in system performance and uptime, and a reduction in cloud infrastructure costs and feature development time. The team has been timely, collaborative, and adaptive. Their proactivity and customer-centric approach stands out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Technology Officer of Content Status, LLC
Describe what your company does in a single sentence.
Content Status provides companies of all sizes with continuous, real-time visibility into product page issues, opportunities, and competitive insights to optimize eCommerce performance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TechQuarter to accomplish?
- Upgraded the System: Transitioned from a basic MVP codebase to a robust enterprise-level system.
- Improved Infrastructure: Migrated from a limited, non-scalable Google Cloud Platform (GCP) setup to a more flexible and scalable Azure environment.
- Enhanced Data Management: Integrated advanced storage solutions like MongoDB and Elastic for better performance and redundancy.
- Streamlined Development: Introduced reusable libraries and frameworks to simplify future feature additions and improvements.
- Scalable Data Acquisition: Built a scalable framework for collecting data through web scraping and integrations with 2nd/3rd party vendors.
SOLUTION
How did you find TechQuarter?
Referral
Why did you select TechQuarter over others?
- High ratings
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
- Other
How many teammates from TechQuarter were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work encompassed a comprehensive transformation of the system architecture, development processes, and data infrastructure to enhance scalability, efficiency, and performance. Below is a detailed breakdown of the work undertaken and the key deliverables achieved:
System Upgrade and Modernization
Transitioned from a minimal viable product (MVP) codebase to a fully-fledged enterprise-level system, ensuring robustness and scalability for future growth.
Deliverable: A modernized, enterprise-ready system capable of handling complex business needs.
Cloud Infrastructure Migration
Migrated from a non-scalable, isolated environment in Google Cloud Platform (GCP) to Microsoft Azure, enabling greater flexibility, scalability, and reliability.
Deliverable: A scalable and optimized cloud infrastructure on Azure, supporting seamless operations and future expansion.
Advanced Data Management Integration
Incorporated MongoDB and Elasticsearch to improve data storage, retrieval, and redundancy, ensuring high performance and reliability.
Deliverable: Enhanced data management capabilities with integrated, high-performance storage solutions.
Reusable Libraries and Frameworks
Developed and introduced reusable libraries and frameworks to streamline development processes and facilitate easier integration of future features.
Deliverable: A modular and reusable codebase that accelerates development and reduces time-to-market for new features.
Agile and Iterative Development Processes
Implemented agile methodologies and iterative feature/roadmap processes to deliver functionality to customers faster while maintaining stability and quality.
Deliverable: A more efficient development workflow, enabling rapid and stable delivery of customer-facing features.
Scalable Data Acquisition Framework
Designed and built a scalable framework for acquiring data through web scraping and integrations with 2nd/3rd party vendors, ensuring reliable and efficient data collection.
Deliverable: A robust data acquisition system capable of handling large-scale data ingestion from multiple sources.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable Outcomes:
- Improvement in system performance and uptime.
- Reduction in cloud infrastructure costs.
- Faster data retrieval and improved redundancy.
- Reduction in development time for new features.
- Increase in release frequency with fewer defects.
- Increase in data acquisition volume and speed.
- Improvement in customer satisfaction scores.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management approach was highly structured, collaborative, and adaptive, ensuring the successful delivery of key milestones while responding effectively to evolving needs. Below is a detailed description of their project management practices, timeliness, and responsiveness:
- Agile Methodology: The team adopted an agile framework, breaking the project into iterative sprints with clearly defined goals and deliverables.
- Clear Communication: Maintained transparent communication through weekly status updates, progress reports, and dedicated channels for real-time collaboration.
- Risk Management: Proactively identified potential risks (e.g., migration challenges, data integration issues) and developed mitigation strategies.
- Customer-Centric Focus: Prioritized customer needs by incorporating feedback loops and aligning deliverables with business objectives.
- Resource Allocation: Assigned dedicated teams with specialized expertise (e.g., cloud migration, data engineering, DevOps) to ensure efficient execution.
The team consistently delivered key milestones on schedule, including the migration to Azure, integration of MongoDB and Elasticsearch, and the rollout of the scalable data acquisition framework.
In cases where adjustments were needed (e.g., unexpected technical challenges), the team communicated proactively and provided revised timelines without compromising overall project goals.
The team demonstrated exceptional organization, communication, and responsiveness, resulting in the successful and timely delivery of all key deliverables. Their ability to adapt to changing needs and proactively address challenges ensured a smooth and efficient project execution, ultimately achieving the desired outcomes and exceeding expectations.
What was your primary form of communication with TechQuarter?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
I was particularly impressed by the company's strong cultural fit, as the team demonstrated a forward-thinking and innovative mindset. They were open to collaborating with a startup, which speaks to their adaptability and willingness to embrace new ideas. Additionally, their deep understanding of the technical challenges involved, especially in scaling and migrating complex systems, stood out. Their expertise in building enterprise-level solutions reinforced their capability to navigate the intricacies of such projects effectively.
Their deep technical knowledge, combined with a collaborative and proactive approach, makes them a valuable asset. They are highly engaged, demonstrating a strong commitment to our success through iterative communication and continuous development. Their willingness to adapt and refine solutions based on feedback ensures a smooth and effective partnership.
Are there any areas for improvement or something TechQuarter could have done differently?
While TechQuarter demonstrated strong technical expertise and an innovative approach, there are always opportunities for improvement. One area to consider is streamlining communication and decision-making processes to enhance efficiency, particularly when working with startups that require agility. Additionally, providing more structured frameworks or best practices for enterprise system migration could further strengthen their approach. Ensuring proactive risk management and contingency planning for large-scale implementations may also help mitigate potential challenges early in the process.
RATINGS
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Quality
4.5Service & Deliverables
-
Schedule
4.5On time / deadlines
-
Cost
4.0Value / within estimates
-
Willing to Refer
5.0NPS
"I am very likely to recommend TechQuarter, as they have proven to be an excellent and receptive partner throughout the development process.
