Technology Rivers

BACKGROUND

Please describe your company and position.

I am the Task Order Director of Qsource

Describe what your company does in a single sentence.

Qsource is the one stop solution for healthcare quality improvement. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Technology Rivers to accomplish?

Develop a mobile app

SOLUTION

How did you find Technology Rivers?

Online Search

Why did you select Technology Rivers over others?

Experience in the mobile app development space

How many teammates from Technology Rivers were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted a mobile app to share with health care providers so they would have resources and tools at their fingertips.  We asked for the app to be up and available by June 2024. Development of the app included connecting to documents, videos, podcasts, and helpful links. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile app is available on Apple app store and Google play store. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tech Rivers did a phenomenal job of interpreting our needs/wants for the app. We met with them weekly to assure timely delivering of the app.  They met every challenge, made every requested change, and continuously fed us information through Slack between meetings. They are a very experienced team, and their customer service is fantastic!

What was your primary form of communication with Technology Rivers?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication - they communicated every step of the way through Slack and weekly Zoom meetings. They were on time with delivering the app and it is everything we wanted.  

Are there any areas for improvement or something Technology Rivers could have done differently?

No.   

BACKGROUND

Introduce your business and what you do there.

I am the owner of Knowolol, a small startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technology Rivers?

We needed their help with our mobile app. We used another company to create our app, but after a year of working with that company, the app they delivered wasn't very good. Thus, we parted ways with that company and searched for another company that could help us redo it.

SOLUTION

What was the scope of their involvement?

Initially, we provided Technology Rivers with what we had so far but told them that we wanted to start from scratch because the current app wasn't very good. the prior company had made an iOS version only, and we were looking for a hybrid version.

Therefore, Technolgy Rivers started building a new app completely from scratch for us. This included brainstorming, going through a whole development process, and testing the app. Although we already had some ideas for what we were looking for, this was a collaborative development process. Now, we have a product in both the App Store and Google Play. As for the technology stack, they used hybrid software to create the hybrid app.

What is the team composition?

I've worked with 4–5 teammates from Technology Rivers, including Ghazenfer (Founder & CEO).

How did you come to work with Technology Rivers?

We were looking for companies online. When we came across Ghazenfer and Technology Rivers, we signed with them. It seemed like they had a really good experience doing similar healthcare apps. Additionally, I saw a lot of consistent recent reviews of them, and all of them were very positive.

How much have you invested with them?

We've spent around $60,000.

What is the status of this engagement?

We started working together around April 2024, and our engagement is ongoing. However, we're not working as closely as before due to a personal financial issue. Still, whenever we have issues or questions, we go directly to them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Compared to the first version of our app, our new app doesn't crash, works consistently, is more accurate, and has a more natural UI that flows and works better. Basically, it is what we originally wanted. Additionally, according to the feedback we're getting, the second version of our app is definitely a step up, as it has represented a vast improvement.

How did Technology Rivers perform from a project management standpoint?

We've had a lot of Zoom calls and communicated via Slack back and forth, so there has been a lot of dialog to come up with the final product. Technology Rivers is very honest and realistic, which is very helpful. Instead of setting really aggressive milestones, they've been honest about what they think they can do.

Using Slack is new for us, but it has been helpful as well because everything is there, including all our prior conversations. If I have any questions, I can always refer to those conversations and see our past discussions. In addition to that, Technology Rivers has delivered on time and on budget.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

The entire team has done a really good job. One of the things that I appreciate is that Ghazenfer has remained involved throughout the project. During my first experience with the other company, we met the CEO, and we were very excited by what he promised. However, after signing with them, I basically never heard from him throughout the process.

In comparison, my experience with Technology Rivers has been great because we've been able to speak with Ghazenfer, and he has provided us with ideas and walked us through the entire journey from start to finish, which has been very helpful.

What did you find most impressive about them?

I appreciate that Technology Rivers has been very quick to answer my questions. I can just ask a question on Slack and have all their team members see it. That way, whoever is working on that part of the project feels comfortable to jump in and answer it. This has prevented miscommunication issues, as I'm directly talking to all their team members and getting immediate feedback, which is helpful.

Are there any areas they could improve?

I can't think of anything Technolgy Rivers could improve on. We've basically talked about our problem and defined what we wanted, and they've pretty much followed through. They've done exactly what they promised, so I don't have constructive feedback.

Do you have any advice for future clients of theirs?

Make sure to know what you want. App developers are obviously there to help you, but you need to have a clear vision and be able to make decisions. They won't make decisions for you, so you need to have a good idea of what you're looking for.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Whoz, a social connection platform.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Technology Rivers?

We needed help with web and mobile app development.

SOLUTION

What was the scope of their involvement?

Technology Rivers has provided web and mobile app design and development from scratch. Based on my concept, the team has created hi-fi wireframes to create the flow and aesthetic look of the app. The team has taken those wireframes to code them and take them through a QA process before launch.

In terms of features, the product allows users to create a profile, invite people, connect their LinkedIn and Facebook profiles, and find other people available within certain tags and locations to interact with.

What was the team composition? 

We’ve worked with around ten members of Technology Rivers’ team, including Ghazenfer (Owner).

How did you come to work with Technology Rivers?

Someone referred Technology Rivers to us and chose them for this project because they had the experience, resources, and price range we were looking for.

How much have you invested with them?

So far, we’ve spent about $300,000 with them.

What is the status of this engagement?

We started working together in September 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Technology Rivers has done a great job and exceeded our expectations.

How did Technology Rivers perform from a project management standpoint?

Technology Rivers communicates well with us and delivers on time and within budget. Regarding tools, we use Slack and Zoom.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

Technology Rivers' whole team has done an excellent job.

What did you find most impressive about them?

Technology Rivers' biggest strength is the great value we get from the price we pay.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Have clear communication about what you're looking for and how much you can spend.

BACKGROUND

Please describe your company and position.

I am the President of (a/an) Education

Describe what your company does in a single sentence.

Our company provides therapeutic services to individuals with Autism.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Technology Rivers to accomplish?

• Create a portal to ensure our company complies with federal and state regulations.
• Create a portal to collect data to monitor client progress.
• Create a portal to increase communication with employees and clients.

SOLUTION

How did you find Technology Rivers?

Referral

Why did you select Technology Rivers over others?

• Referred to me
• Other

What was the size of Technology Rivers’s team?

10-15

Describe the scope of work in detail. Please include a summary of key deliverables.

Created Client Portal which tracks usage of multiple service codes and hours service was provided. Many reports can be run including running service hours used per county by client. Created Employee Portal which collects data on each client's progress towards treatment plan goals and tracks hours of service provided to create invoicing and payroll reports.

Many additional reports can be run for HR purposes such as providing benefit packages to those who qualify. Created Treatment Plan portal which allows a professional to create an individualized treatment plan for each client which meets the standard criteria. Created reportable event feature which allows team members to be notified in a crisis situation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Create a portal with treatment plan goals that aligned to client individual log notes so employees could input specific data for each session

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was extremely communicative, responsive, professional, experienced, talented and creative. They delivered in a timely manner. We communicate regularly on slack and have weekly virtual meetings.

What was your primary form of communication with Technology Rivers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ghazenfer is very involved in the oversight of the project. He has quickly grown the development team as my vision grew to accommodate my needs. The development team is fantastic! They take much pride in their work and it shows. They listen carefully to our needs and take the time to learn the ins and outs of all of the details of our business to help us better achieve our goals.

Are there any areas for improvement or something Technology Rivers could have done differently?

I can't think of a single thing they could've done better. Technology Rivers has exceeded all of my expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the former CTO of Phone2Action Grassroots, a software offered by Quorum. Quorum is a software development company that provides a platform where nonprofit organizations can launch their advocacy platform. Organizations can also create an advocacy program to engage with their user base and reach out to their local legislative body through the app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technology Rivers?

We needed to develop a mobile application since we didn’t have a development team at the company. We had developed a previous version of the app, but it was rudimentary, and we wanted to use the same backend servers so our stakeholders could get all relevant information in the app when they met with legislative members since laptops aren’t allowed at those meetings.

SOLUTION

What was the scope of their involvement?

Technology Rivers developed an app for iOS and Android devices using our endpoints on the backend to deliver data to the end user. The app allowed users to search for legislative members, schedule meetings, take notes during the meetings, and follow up on these meetings in real-time through the app. 

Additionally, Technology Rivers provided web development resources. 

What is the team composition?

I worked with one senior developer from Technology Rivers. 

How did you come to work with Technology Rivers?

I knew Technology Rivers’ owner personally and knew he was in the development line of work. After checking Technology Rivers’ references, I engaged with them.

How much have you invested with them?

We invested around $50,000–$75,000 with Technology Rivers.

What is the status of this engagement?

We worked with Technology Rivers from May–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The mobile application that Technology Rivers developed significantly benefited our business since it allowed us to compete with companies that already had an app. Technology Rivers helped us deliver on our product roadmap since we didn’t have a development team. 

How did Technology Rivers perform from a project management standpoint?

Technology Rivers met deadlines and stayed on budget. We had a good communication cadence with regular calls and updates through Slack. Overall, our communication was really effective. 

What did you find most impressive about them?

I was most impressed with Technology Rivers’ flexibility to turn around work quickly and respond to our requests. Additionally, Technology Rivers’ ability to effectively communicate the project’s updates and status was really great. 

Are there any areas they could improve?

I can’t think of anything for Technology Rivers to improve.

Do you have any advice for potential customers?

I recommend to give Technology Rivers as much upfront information as possible. Treat them as a partner instead of a service provider, and this way, they’ll provide the right and optimum solution. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an energy management company that works with other businesses to reduce energy expense costs and help them transition to new technologies for energy production.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technology Rivers?

Our customers had been requesting a customized energy dashboard. We developed a generic dashboard in-house six years ago to allow engineers to interact with meter data in real time. However, we noticed that there were newer web applications out there, so we decided to update it to make it more user-friendly and allow users to customize their dashboards so that they could get the information they wanted immediately. Thus, we reached out to Technology Rivers to help us out.

SOLUTION

What was the scope of their involvement?

Technology Rivers has helped us develop the frontend of our energy management dashboard. We’ve been in charge of backend development, and they’ve been in charge of UI/UX development. As for the technology stack, they decided to use React after our initial discussions and discovery process.

What is the team composition?

We’ve worked with four people and a lead developer from Technology Rivers. The lead developer is my main point of contact in between meetings. Additionally, I originally reached out to their owner, and I’ve had a lot of interaction with him throughout the project. During the initial stages, he acted as the project manager, but we later transitioned to an actual project manager in charge of scheduling our meetings with the development team.

How did you come to work with Technology Rivers?

I had invested a small sum into a friend’s company. They were using Technology Rivers to develop their web app, so being part owner of that company, I already had some indirect experience with them. Thus, when I needed to update my company’s energy management software, I got in contact with Technology Rivers’ owner and had some discussions about what we were trying to accomplish. They were the obvious choice.

How much have you invested with them?

We’ve spent approximately $80,000–$90,000.

What is the status of this engagement?

We started working together around January 2021, and our engagement is ongoing. However, the project is on hold from my end until I compile a list of user feedback.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Technology Rivers’ work, the page load speed of our product has improved by around 95% compared to our legacy product’s loading speed — it is a lot faster now. We deal with 30,000 data points; still, it loads very quickly.

Moreover, seeing our ideas come to fruition thanks to Technology Rivers has been outstanding. Throughout the project, we’ve thrown them ideas of what our app users would like to see on our product, and we’ve had quick discussions where they’ve figured out how to implement them. Their turnaround time for coming up with solutions and making those abstract ideas a reality has been very quick.

How did Technology Rivers perform from a project management standpoint?

I’m more than satisfied with Technology Rivers’ performance, and I’m very happy with them. We use Slack to communicate and Jira for project management. On Jira, we can see what they’re doing, and they use it to track their progress and tell me their current tasks. We also use Google Docs to keep track of items and Balsamiq to create mock-ups.

What did you find most impressive about them?

Technology Rivers’ personable nature is outstanding. Initially, I felt very comfortable reaching out directly to their owner to talk about the project. Additionally, I really appreciate their flexibility. I initially didn’t have a clear understanding of our project’s end goals, but they’ve been very accommodating to different ideas and changes throughout the process.

Are there any areas they could improve?

No, I don’t have any complaints about their work. If I had to restart the project, I would still choose them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of IPGen. We’re building platforms to streamline and automate IP processes, moving towards a system for all types of innovation. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technology Rivers?

We hired Technology Rivers for their software development services.

SOLUTION

What was the scope of their involvement?

Technology Rivers handles many of our software development lifecycles, including the UI/UX designs. They’ve worked on the wireframes of our software's front- and backend sides — they’re involved in everything related to software development. The technologies they use include React.js, .NET, PostgreSQL, Python, PHP, and AWS. 

What is the team composition?

We’ve worked with 5–6 members from Technology Rivers. One is a project manager, and there are 3–4 developers working behind the scenes.  

How did you come to work with Technology Rivers?

One of my advisors referred me to Technology Rivers. He knew their work from before, and we needed their services. As a result, we engaged them. 

How much have you invested with them?

So far, we’ve spent around $100,000. 

What is the status of this engagement?

The partnership started in June 2021, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve launched our platform with Technology Rivers’ help. Our company is about to have a funding round, and we’re raising about $2.5 million — you can attribute this to what the Technology Rivers team has done. 

How did Technology Rivers perform from a project management standpoint?

Our communications are great. We mainly communicate through Slack and have video conferences and telephone calls. I can call them whenever needed; they’re always available if I need anything or have to talk to them about something.

What did you find most impressive about them?

Being a non-technical founder, I have a vision of what I want. Technology Rivers has far exceeded my expectations of them. They’ve taken my vision and implemented it based on their experience and expertise.  

Are there any areas they could improve?

No, there aren’t any. I haven’t encountered any problems with them; they’ve always been available when I need something. As an early-stage startup, we’re always looking out for our costs, but we understand that they’re also running a business.

Do you have any advice for potential customers?

Be available. There will be a lot of back and forth in the beginning because they need to figure out what you want and how best to deliver it to you. Communicate things and be available so they can provide recommendations that might be better than what you originally envisioned.  

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Verbina, a social media app company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technology Rivers?

We’d already created an MVP of our app, and I wanted to find a team that could take it to the next level. Like other tech firms, multiple people on our side did multiple tasks. However, we needed the whole team to work on the app to make it more user-friendly; we also needed to speed it up because it used videos. To do those things, we hired Technology Rivers. 

SOLUTION

What was the scope of their involvement?

The app was built on both iOS and Android. Part of Technology Rivers’ task was to take our work and help us transition it to them. The team also researched some app features that worked on Android but not on iOS, finding workarounds for the issues. The app also had problems with the Twilio integration. People were spamming it, and Technology Rivers had to figure out what was going on with that.

Meanwhile, we also worked with the team to load videos faster on the app. They built galleries of YouTube videos into the app in a way that end users didn’t have to go to the YouTube app or site to watch them. Technology Rivers used React Native to develop these features, and they used Zeplin to design them. 

So far, Technology Rivers has also helped us with strategies and networking. They’ve connected me with other clients and people. This can help us build our strategy for the app and think about how we can make it more beneficial to end users. 

What is the team composition?

I work closely with four people from their team, but other people have also been helping us. Their team members work on the front- and backend sides of the project and on its QA aspects. 

How did you come to work with Technology Rivers?

I used Clutch to find Technology Rivers. One of the main reasons why I chose them was the strategy they offered. As a non-technical person, I wanted to work with a team that could help me think through technology. I knew the process required me to ask for their input and knowledge, so strategic advice was an important requirement for me. 

On top of that, Technology Rivers was a hybrid shop — some of their resources were in Virginia, while others were offshore developers in Pakistan. I’d worked with an overseas team before, and there were delays in communication since they were in a different timezone. By contrast, Technology Rivers had a local team that I could get in touch with any time. 

In other words, their strategic advice and their hybrid team composition were my two deciding factors. Apart from those, we also talked to people who worked with them in the past. Everyone agreed that the team was incredible, trustworthy, generous, and honest, so we finally hired them. 

How much have you invested with them?

We’ve invested between $10,000–$30,000. 

What is the status of this engagement?

We started talking to Technology Rivers in August 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still building the app, so we don’t have quantitative metrics yet. However, the app is significantly faster now, and it’s more engaging. There haven’t been any bugs or crashes since Technology Rivers fixes things immediately. Their QA process is much better than our previous providers, and they’re thorough. 

How did Technology Rivers perform from a project management standpoint?

Technology Rivers is truly organized. We have weekly meetings, and before each meeting, they lay out what we’re going to discuss. After the meeting, they also lay out what we’re going to do moving forward. 

We use Slack to communicate, and it’s been a tremendous help in terms of getting inputs quickly. I can also see what everyone’s working on through it. Our teams also use Zoom video conferencing. Sometimes, I’ll email them, though Slack is the easiest way for us to communicate. We also have a shared Google Drive. 

On top of that, Ghazenfer (Founder & CEO) has been looking at some accelerator programs and wants to connect me with some investors down the road. That has also been truly wonderful. 

What did you find most impressive about them?

Their services are professional and personal at the same time. Ghazenfer is intimately involved in the project. It feels unique, and I know that he’s not going anywhere. For comparison, the last project manager I’ve dealt with has been great, but she moved away so I had to start again from the ground up. 

By contrast, Technology Rivers’ CEO is connected to the project, and everyone is on the same page. They’re not a one-man shop — there’s a whole team that works together with different expertise — but it feels good to have someone who truly wants the project to succeed. Ghazenfer sticks his neck out to connect with us, and he’s truly helpful in moving our project forward. 

Are there any areas they could improve?

When working with technology, we don’t always know how many hours we’ll take to finish the project until we start working. Given that, we’ve asked Technology Rivers to give us an estimate of the hours our tasks will take and how much they will cost.

Do you have any advice for potential customers?

The way you should engage with Technology Rivers depends on where you are in your project. If you’re just starting out, ask them how you can build the deliverable effectively. In our case, we’ve already built something, and they’ve done an overhaul to see where they can improve it. 

In simple words, trust their team. They know how to make apps more engaging, and they’ll help you understand your product with a new perspective.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing coordinator for IIIT. We produce research publications and conferences.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technology Rivers?

We wanted to create a mobile application for our publications and journals.

SOLUTION

What was the scope of their involvement?

The app works on iOS and Android and is for smartphones and tablets. Technology Rivers worked from scratch; all we had was an idea on a piece of paper.

The application is bilingual for English and Arabic speakers. We provide some books for free and some for cost depending on copyright status. We also offer our journals on the app. The goal is to provide access to our books to the general public.

Users are able to sample a book or view and download the full piece. They can also share the book with others. There’s a search feature that filters by price, keyword, language, author name, title, and more. There are three main tabs: home, publications, and journals.

What is the team composition?

We had a project manager as well as offshore leads and developers.

How did you come to work with Technology Rivers?

I found a few different app creators online, and we chose Technology Rivers because of a combination of cost and their ability to succeed in what we wanted, mostly meaning the bilingual features in the application.

How much have you invested with them?

We’re still upgrading the application to allow for e-publication and audiobooks, but this initial build was between $30,000–$40,000.

What is the status of this engagement?

We’ve been working together since April 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received feedback from employees, customers, and conference attendees, and they all highlight the functionality of the application.

How did Technology Rivers perform from a project management standpoint?

We communicate over email, Slack, and phone calls as needed.

What did you find most impressive about them?

Their willingness to guide us through the process stands out. We haven’t developed an app before, so this was appreciated. Additionally, they’ve been committed to growing and diversifying the application.

Are there any areas they could improve?

Anything that we’ve had issues with has been brought up and addressed already. They’ve been very flexible.

Do you have any advice for potential customers?

Understand your own scope and what it is you want out of the application. This will help avoid some of the back-and-forth that comes when you’re not clear on your own scope.