What evidence can you share that demonstrates the impact of the engagement?
Jasmin’s team really stepped up on the mapping solution and site build, providing full-time support throughout. They worked well with my in-house developers, and, as a result, we were able to complete a four-month project in one. The client lauded the final product, and we ended up getting another big e-commerce site project thanks to their custom mapping feature.
We’re starting to use that solution for other projects, too. In fact, a number of people in the development world have asked us to share the code. We plan to commercially package the solution and market it together with their team.
How did TechnoCrackers perform from a project management standpoint?
What I like about Jasmin and his team is their organized approach. We have standing meetings every morning to go over projects and communicate via WhatsApp, Slack, and GitHub. Whenever we meet to discuss a task, Jasmin always reiterates the points to confirm exactly what we’re trying to accomplish.
Their scheduling is perfect from a project management perspective. Jasmin meticulously ensures that our progress matches the agreed timeline. If he commits to a certain number of hours to meet a deadline, he’ll measure his progress against that calendar. Typically, it’s not his fault when we miss time estimates; rather, it’s because something happened on our side or with the client.
What did you find most impressive about them?
TechnoCrackers has supported us with several client projects for the past five years. Their talented team is particularly adept with WordPress, Magento, and WooCommerce. Every project we’ve worked on together has been extremely successful.
Their team has several striking qualities. Not only do they always meet their deadlines, but they also understand the end user, which makes the collaboration work. Jasmin has an excellent sense of the North American and European markets, so their designs work well for our projects. We don’t need to translate any cultural differences.
Moreover, the technical quality of their work is on par with all of the vendors I’ve worked with so far. TechnoCrackers comes up with solutions that I haven’t even thought of. When we were competing for a new website project against other big-name developers, we won the contract because the client realized how talented TechnoCrackers’ team was after talking to them. They’re exceptionally good partners. I enjoy working with their team and can depend on them.
Are there any areas they could improve?
No. If anything, I’m worried that too many people will find out about TechnoCrackers, and I’ll get squeezed out. I'd rather keep them to myself, but they deserve the recognition.
Do you have any advice for future clients of theirs?
Offshore teams work in different time zones, so you need to plan your schedule to accommodate reviews time, production, and communication. Be clear about your expectations; if the team can’t articulate your points back to you correctly, you need to explain it again.
The new website is more updated and relevant to the target audience, leading to an increase in traffic and a decrease in the bounce rate. TechnoCrackers was efficient, adaptable, and managed the project well. Customers can expect high-quality work from the team.