Trusted Advisor / Solutions Provider

BRONZE VERIFIED

TechNeed provides business advisory and custom software development services.  We work closely with our clients to internalize business goals and craft a sound strategy to achieve success.

Our capabilities include:

  • Cloud ​S​olutions
  • Mobile​ / Web / Cross Platform ​A​pps​ (iOS & Android)
  • AR / VR Apps
  • IoT ​Apps
  • User Experience Design
  • Business Advisory Services
 
$25,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2018
Show all +
Hopewell, NJ
headquarters
  • 2 East Broad Street
    Hopewell, NJ 08525
    United States

Reviews

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Web Development for Streaming Service Bundle Company

“They’re transparent, and we have a very open-book partnership and two-way communication path.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2020 - Ongoing
Project summary: 

TechNeed provides web development services for a streaming service marketplace. They redeveloped the prototype on a more stable foundation, adding new features and functionalities and rebuilding its algorithm.

The Reviewer
 
1-10 Employees
 
New York, New York
Jason Cohen
CEO, MyBundle.TV
 
Verified
The Review
Feedback summary: 

The platform functions as it should, and the partner is happy with its deliverables. The TechNeed team works in sprints and follows through on commitments, often surpassing expectations. They communicate effectively as well as have been proactive in collaborating and guiding the process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of MyBundle.TV. We help consumers and streaming services meet. Our main tool is helping people get rid of their cable or satellite and then assisting them in finding personalized streaming services that are right for them. Our second major tool is our streaming marketplace which brings over 130 streaming services to each consumer as well as building tools to help find the ones that are most interesting to them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechNeed?

We had built a prototype of our site done by my co-founder Danny with the help of one outsourced developer. Essentially, we had a lot of big plans related to where we wanted to take this and needed to bring in a professional development team to build it the right way. That’s when we started working with TechNeed.

SOLUTION

What was the scope of their involvement?

The initial intent was to rebuild our site on a more stable foundation. Danny built the site and it worked; however, we knew it wasn’t going to scale as we built more features. It was sort of a duct tape version of the site. TechNeed rebuilt everything so we can scale both vertically and horizontally. We’ve been happy with that service so we kept going. We’re continuing to add features and utilize them as our full development team. They use React.

They rebuilt the algorithm, which is core to what we are, as well as the streaming marketplace. Their team also built a blog, using WordPress, that’s fully integrated into our site. They’re building show pages that integrate into our main database and data warehouse.

The TechNeed team is also helping us with strategy. They’re consulting us on the process of development and roadmaps. It’s more than just hiring a couple of engineers to execute our vision. They’re almost like a partner in this.

What is the team composition?

Brendan (Founding Partner) manages a team of 4–5 developers.

How did you come to work with TechNeed?

Our accounting and growth consulting firm recommended TechNeed to us. We went with TechNeed because their pricing was right in the middle. It was a nice setup that Brendan would run the project and Danny would work with them. As the technical founder, Danny is almost a part of that team, but he doesn’t have the experience to hire three developers and have them sit there and code. It was a happy medium where they gave a little bit of everything.

How much have you invested with them?

We’re in the $200,000 range right now.

What is the status of this engagement?

Our ongoing engagement started in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They work in weekly springs and keep to it. Their team executes what they say they’ll do on a weekly basis. We’re very happy with the website. It works as it should. As we build it, we ask them to come up with something, they do it, and it’s often better than we expect. That’s why we’ve kept going.

How did TechNeed perform from a project management standpoint?

We communicate through Slack and email. Our teams hold two weekly calls with the management team. The development team has a daily standup that Danny joins in to listen to. They use Trello, and we’re able to see what they’re developing. They’re transparent, and we have a very open-book partnership and two-way communication path.

What did you find most impressive about them?

Brendan has done a great job guiding the process. I can’t really imagine how the engagement could be better, because it’s going so well.

Are there any areas they could improve?

No, I can’t think of anything. Obviously, like everyone else, I want more done quicker. However, they’re working as hard as they can without breaking things. I view them as a partner.

Do you have any advice for potential customers?

If you don’t want the same collaborative nature as our engagement with them, they could definitely leave out the strategy and the fact that they bring opinions. They’ll meet your needs.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Survey Distribution for COVID-19 Study

"Their team is a fantastic partner with excellent communication at all stages of the process."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
March 2020
Project summary: 

TechNeed helped a research center distribute and analyze over 10,000 surveys. Their team rapidly deployed surveys and backend analysis to accurately determine primary care in the United States.

The Reviewer
 
1-10 Employees
 
Richmond, Virginia
Rebecca Etz
Co-Director, The Larry A. Green Center
 
Verified
The Review
Feedback summary: 

TechNeed was able to quickly establish the project and set up an effective, customized tracking system. The system was able to analyze responses from specific zip codes. The project management was very effective and managed via phone calls. They understood the scope of the project well. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-director of The Larry A. Green Center. We conduct research related to primary care in the US and globally in an effort to advance primary care for the public good.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechNeed?

At the start of the COVID-19 pandemic, our team began surveying primary care to determine the response and capacity of primary care in the US to the pandemic. We lacked the ability to send 10,000+ surveys out in any effective and efficient manner.

What were your goals for this project?

We needed a rapid way of fielding surveys to an audience of 10,000+ with the expectation of that audience size exponentially increasing. To assist with the need for us to rapidly analyze the data from each week's surveys, we needed the ability to track location of respondents, automatically add audience members when they requested to subscribe, determine if we had week over week responses from the same respondent, and determine how new respondents were finding the survey

SOLUTION

How did you select this vendor?

The Green Center is currently working with TechNeed on another project. During a phone call related to the other project, we mentioned our issues and the response was immediately "we can help". A basic solution was provided in time for our next fielding just 36 hours after that conversation and a comprehensive solution was complete 4 days later.

Describe the project and the services they provided in detail.

TechNeed designed and developed a platform allowing us to rapidly deploy surveys and assist with analysis on the backend. They provided a basic version to us within 36 hours of our request. During the next 5 days they went back to add more functionality to provide richer analysis options. At each stage, we were asked for feedback.

What was the team composition?

The TechNeed project team we interacted with for this was really small - just 2 - which was precisely what we needed since it allowed the project to be nimble and quick.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The first survey on March 13, 2020 took 2 staff members 14 hours to send and then clean bounced emails. Due to the time commitment, no followup reminder was able to be sent. There was also no ability to track responses from people who found the survey link on social media or were given it by colleagues/friends. The second survey on March 20, 2020 took 1 staff member a total of 5 minutes to send and the platform cleaned bounced emails automatically. A reminder was sent 48 hours later and took about 30 seconds to complete. Due to the customizations built into the platform by TechNeed, our analysis of the impact of COVID-19 was specific down to zip code. That level of analysis is invaluable to our research.

How was project management arranged and how effective was it?

Project management was very effective. The project manager was in contact multiple times a day - usually via Slack for simple questions and through Google Hangouts when we needed more detailed conversations.

What did you find most impressive about this company?

TechNeed was able to understand what we're asking even when we didn't have the language to convey it. Often we asked for one thing and their response was "sure we can do that but we if we did this instead, it would be more powerful and provide you with A-Z rather than simply A and B."

Are there any areas for improvement?

None. Their team is a fantastic partner with excellent communication at all stages of the process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

It Consulting Services for Environmental Nonprofit

"Thanks to TechNeed, we're able to make fundamental changes that are critical for our future success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2019 - Ongoing
Project summary: 

TechNeed provided IT consulting services. This included migrating the client's email server to G-Suite, and introducing them to Slack and Trello. 

The Reviewer
 
1-10 Employees
 
Hopewell, New Jersey
Laurie Cleveland
Executive Director, Sourland Conservancy
 
Verified
The Review
Feedback summary: 

As a result of TechNeed's work, the client's team can work remotely. They provided solutions to facilitate better communication and project management. The team exceeded the client's expectations and helped them seamlessly transition to remote work during an uncertain time. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Executive Director of the Sourland Conservancy - a nonprofit environmental organization with 4 employees and 1200 members.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechNeed?

Technology adoption/digital transformation/business strategy services. Our 30-year-old grassroots organization is working to move to a more professional, sustainable model. In order to modernize and improve efficiency, we needed help developing new methods of communicating internally between volunteer committee chairs and staff.

What were your goals for this project?

We hoped to bring together volunteers working remotely at all times of day and staff working in our office during business hours. Finding and creating a centralized hub for project details and documents proved challenging. We had tried various solutions - none of which met all of our needs.

SOLUTION

How did you select this vendor?

Through personal recommendation and proven success of their previous projects from other businesses in the area, we contacted TechNeed to ask for help. Brendan Elliott met with our team, assessed our situation, and was able to work with us to envision a clear direction for our organization.

Describe the project in detail.

Brendan helped us move our entire email server to G-suite, which made a huge difference in our ability to not only communicate with people outside of our organization but also to coordinate documents and files within the organization. He helped us integrate two new-to-us technologies, Slack and Trello, to streamline our project management, help us meet deadlines and stay organized. Brendan's ongoing support has been critical to our project's success.

What was the team composition?

Brendan led the project from strategy and execution to support with support from Craig. Our worked very closely with both Craig and Brendan. We felt very comfortable asking questions and seeking guidance - and they were both very responsive and supportive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

TechNeed has been invaluable to the Sourland Conservancy in the amount of time, strategic vision, and resources they have provided. They have enabled our small organization to work toward our mission by increasing our efficiency and organization in project management, communications and data storage.

We would not have been able to accomplish these tasks without the guidance and expertise from Brendan. This has benefitted our organization in unexpected ways. We have been able to reduce our fixed costs (office space, overhead), optimize user interfaces and experiences, and improve company culture by offering the ability to work remotely.

This has been instrumental to our successful transition to remote work during the COVID-19 crisis.

How effective was the workflow between your team and theirs?

We really felt like Brendan was a true partner on this project. It has been really reassuring to work with someone who knows all about this space - an expert who can guide us without us expending staff time researching and educating ourselves on the best tools and facilitate the transition.

Brendan even met with a team of volunteers who were reluctant at first, but have learned the systems well and are utilizing them with little help from our staff - again resulting in savings increased volunteer support.

What did you find most impressive about this company?

We were very impressed with our experience overall. I think TechNeed's ability to identify our needs, predict blockages and potential trouble spots and offer solutions to ease our transition and made process run more smoothly than I could have imagined.

It has resulted in increased accessibility to our diverse group of tech-savvy and less familiar individuals alike.

Are there any areas for improvement?

Upon reflection, our organization faced a very formidable challenge (daunting, in fact, now that I look back). Thanks to TechNeed, we were able to make fundamental changes that are critical for our future success.

Their patient guidance enabled us to maintain our momentum in moving forward. If I knew then what I know now, I would have embraced this project with more confidence. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Extremely flexible and responsive
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Outstanding knowledge and execution
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Interior Design Firm

"Their people are very knowledgeable, engaged in our projects, and quick to deploy things."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2019 - Ongoing
Project summary: 

TechNeed is building out a customer portal and a project management app for an interior design firm. They’ve added functions, migrated platforms, and improved the UI/UX.

The Reviewer
 
51-200 Employees
 
New York, New York
Dana Justus
Executive VP, Meadows Office Interiors
 
Verified
The Review
Feedback summary: 

The portal has seen 75% more usage, and the client has plans to bring its software ecosystem to market for the first time. TechNeed turns around high-quality development work quickly without sacrificing detail. Their expertise, responsiveness, and patience make for a smooth collaboration. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the executive VP of three subsidiaries; Meadows Office Interiors, Meadows Service Group, and Meadows Technology Group. We provide integrations for existing platforms and create proprietary platforms as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechNeed?

We had a couple of different tasks that we were trying to undertake and tackle. 

SOLUTION

What was the scope of their involvement?

We have a customer portal as a web platform where our clients can browse all the furniture that they’ve purchased from us, look at the warranty documentation, and see the finishes they selected. They can also request our service or tell us if they need to order more of a specific item.

The customer portal was built on our ERP platform, NetSuite. It was cumbersome, ugly, and super limited. We wanted to migrate it off of the NetSuite platform and add some functionality so that our customers would love it even more. That was one part of our engagement. 

We really did a lot of brainstorming with the TechNeed team to figure out the best way to tackle it and create the roadmap to launch it. We also wanted to add some other features that would be big selling points for our clients, making their lives easier and adding stickiness to our brand. They really helped us look at that in a really holistic way. 

We ended up with a more beautiful platform, and the look and feel of the UI are lightyears ahead of where we were. We also baked in some efficiencies for our team, loading content and automating a lot of previously manual steps. Not only was it cooler for our clients who use the platform, but it also saved us a lot of time in the backend when we load the information to make sure that it’s accurate. TechNeed also created some import features and other functionality that lets the system parse the data by itself. 

After everyone saw what the platform could do, we had a lot more ideas of where it could go. We are continuing to brainstorm about the next steps, and it is an ongoing progression.

We also have a project management app that we created internally and launched to market as a SaaS product. TechNeed has helped us take that to the next level where I feel it is really marketable. When we’ve worked with other programmers in the past, the app always lacked a few features or didn’t quite capture everything we wanted. With TechNeed, we’ve started talking about the portal and the app like it’s an entire ecosystem that could work together. I definitely think that we can enhance these platforms with further interaction with each other. We’re still working on that. 

We’ve gone to market with our project management app, and TechNeed started to help us work on that last year. We’ve added some features for our current subscribers that have been on our roadmap for a very long time. We have a longer roadmap of features that we continue to work on and develop, but they really helped us really get the app to a place and people are signing up so it is really exciting.

What is the team composition?

We worked with three people who we had weekly calls with and were really managing the project day-to-day. A lot of other people worked behind the scenes, but these three were our main points of contact. 

How did you come to work with TechNeed?

I had known members of their organization through other initiatives we have done in the past. When they created TechNeed, I reached out to them with some questions, and we went from there. I always looked to those members as a sounding board for ideas we had. It was nice when they had a company that I could then actually engage in a service agreement so that we could do some of our projects with them.

How much have you invested in them?

We’ve invested $250,000–$500,000.

What is the status of this engagement?

We began working with them in May 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve rolled the portal out to a significantly larger number of clients since we made the enhancements. Previously, we’d only set up a portal for a client very rarely if there was a specific requirement that they needed. We’ve probably increased our use of the portal by 75% since we have switched over, and we continue to expand it. 

We are now thinking about selling this service and private label for other companies to let them utilize it as well. It could be a revenue-generating platform instead of just a tool for our clients. That’s an exciting transformation that wasn’t an option previously.

How did TechNeed perform from a project management standpoint?

We have weekly calls unless there is something more urgent where we need to schedule something in between. Slack lets us stay in constant communication with the project team and see what is on deck and where we are at. We also have a Trello board, which is something we’ve never used with other vendors.

From a collaboration perspective, having the ability to see each task, add cards to the board, and prioritize has been super helpful in keeping everyone on task. In the past, we were always the bottleneck. Having those tools has really helped us in collaborating with TechNeed. They’re really proactive in reaching out and making sure that we’re all on the same page. 

What did you find most impressive about them?

I definitely feel like the level of talent is better than what I have experienced in the past. Their people are very knowledgeable, engaged in our projects, and quick to deploy things. I do feel like the level of transparency and the hours that it takes have been better than previous people I have worked with. 

Lastly, their out-of-the-box approach in brainstorming ways to improve our product has resulted in a great partnership with TechNeed. Other people I have worked with haven’t been so interested in our success and the value we’re getting for our investment. At TechNeed, that’s a big focus, which has been really nice and refreshing. 

Are there any areas they could improve?

I always think that things can be faster, as a consumer and as a stakeholder reporting to executive management. However, we have a realistic timeframe, so I don’t necessarily think it is a bad thing, but maybe the only thing that can be improved.

TechNeed is also helpful in telling me what they can do within my timeframe and budget. They make sure that we are prioritizing the most important things and using their hours towards tasks that will benefit us the most.

Do you have any advice for potential customers?

Schedule regular calls. Make sure that whoever is on the project team has the time and bandwidth to really collaborate with them and be responsive. Have someone who will be accountable and a champion for the project will help keep the cadence. At times, we’ve stalled because TechNeed was waiting on feedback from us.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Community Nonprofit

"They delivered a great solution on time and on budget."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2019
Project summary: 

TechNeed provided web development services for a nonprofit. Additionally, they assisted them in purchasing a new domain name, among other crucial site features. 

The Reviewer
 
1-10 Employees
 
Pennington, NJ
Tom Patterson
Co-President, Recreation Foundation of Hopewell Valley
 
Verified
The Review
Feedback summary: 

TechNeed delivered a masterful platform that suited their clients' needs. The team is professional and works diligently to exceed their clients' expectations. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a non-profit advocating for a healthy and positive environment for the children in our community to participate in recreational activities. I am the co-president of the foundation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechNeed?

Our organization has a new board and changed our focus from fundraising/field building to advocating for a healthier environment within youth recreation activities. The foundations website was outdated, not visually appealing, nor user friendly or mobile compatible. We needed to create an entirely new site with new capabilities to interact with today's parents so we can share our message.

What were your goals for this project?

Our goal was to create a new website that was immediately functional for our current activities while also having the ability to adjust it's functionality as we expand our services to the community. We needed a site that was visually appealing, easy to use for visitors and mobile friendly. As a non-profit, we had a limited budget. None of our board members are IT specialists so we also needed to create a website that we could easily manage information updating without the need to hire someone.

SOLUTION

How did you select this vendor?

We heard of TechNeed via contacts in our local community. When we initially reached out them, they were very responsive and incredibly patient as we explained our organization, background, etc. We talked through our evolving ideas of what we wanted to do with a new website. Before we agreed to hire them, they provided detailed insight into what they thought might work/might not work from our ideas. We appreciated their honesty in regards to not just agreeing to do things because we thought it was a good idea. They likely could have made more money by simply agreeing to do everything we wanted. However, they helped walk us through what made sense for the short term and how to design the site so that it could evolve based on our long term goals.

Describe the project and the services they provided in detail.

They designed a completely new site for us. In addition, because of our board's lack of experience in website construction & design, they assisted us with quite a bit of background work we needed to complete. The walked us through how to purchase the new site name, cancel our current vendor while getting needed info from them, plus guiding us on various behind the scenes information we needed to get from prior board members who were involved in the outdated site.

What was the team composition?

Besides working with the project engineer, we had several conversations with the founders of the company. They worked with us like we were part of their team and they were part of our board.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Due to the transition of our board and an upcoming Foundation sponsored event in our community, we were on a very tight timeline. We needed to roll out quickly for the event that we needed to publicize through the site in order to maximize interest and attendance. We received great feedback from our attendees about the new site. As noted earlier, TechNeed guided us through all of the other web logistics, including having the domain transferred and handling DNS setup. All of this was work that we had no idea how to tackle and would have never been able to accomplish it on our own in the timeline we needed.

How was project management arranged and how effective was it?

They arranged a kickoff call and routine followup meetings, all around our schedule. They were flexible with scheduling and responsive before, during, and after meetings. They used good collaborative tools that allowed us to keep all of our thoughts in one place, making sure we were all on the same page.

What did you find most impressive about this company?

They delivered a great solution on time and on budget. They were consistently personable and responsive. They made us feel like they were part of our organization rather than just a business to business relationship.

Are there any areas for improvement?

It's hard to find areas for improvement. I wouldn't hesitate to recommend them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Law Firm

"I was impressed by our personal interaction with the owners and their attention to the details of the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2019
Project summary: 

TechNeed redesigned a law firm’s website, enhancing UX, consolidating information, and making the site more visually appealing.

The Reviewer
 
1-10 Employees
 
Hopewell, New Jersey
Graig P. Corveleyn
Managing Partner, Corveleyn Law Firm
 
Verified
The Review
Feedback summary: 

TechNeed had a huge impact on the website’s performance. Additionally, they improved the site’s SEO, making it easier for clients to find the website online. TechNeed provided useful insights and communicated well to meet all timelines and project goals.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Local solo practice law firm handling a variety of matters in New Jersey, Pennsylvania and New York.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechNeed?

Redesign and overhaul of professional website.

What were your goals for this project?

Better visuals and an enhanced user experience. Simplifying and consolidating information. Drawing better visual lines to make a more attractive space for potential clients. Establishing a better platform and call to action.

SOLUTION

How did you select this vendor?

Networking and local connection.

Describe the project and the services they provided in detail.

Total revamp and establishment of new website platform and hosting as well as all content.

What was the team composition?

Worked with Craig and Brendan and web developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Impact is heavy. The website wasn't working as designed (unfortunately by me). Increase in search-ability on Google and other engines was a plus not originally thought of. Increase in ability for potential clients to contact me about matters pending is a real plus also.

How was project management arranged and how effective was it?

Scheduled meetings and lots of input from me was very helpful. Great communication and hit all the time line goals.

What did you find most impressive about this company?

I was impressed by our personal interaction with the owners and their attention to the details of the project. Great time management and a successful build-out.

Are there any areas for improvement?

Would recommend to others for this and other services offered.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy and effective.
  • 5.0 Cost
    Value / within estimates
    Valuable.
  • 5.0 Quality
    Service & deliverables
    Top notch work.
  • 5.0 NPS
    Willing to refer
    Absolutely.

Interactive Financial Dashboard Dev for Accounting Firm

“They had to get creative to successfully manage this project, and they did a great job with that.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - July. 2019
Project summary: 

TechNeed built financial dashboards and investor management reporting capabilities for third-party use. They used Quickbooks Online, Xero, and Visible Systems to execute on both projects.

The Reviewer
 
200 - 500 Employees
 
Livingston, New Jersey
Mark Brenner
CEO, WEST Enterprises LLC
 
Verified
The Review
Feedback summary: 

The deliverables will soon be rolled out to many third-party clients. It’s expected the product will boost business capabilities and efficiency. TechNeed’s proactive project management style, ability to effectively communicate, and high-level skillsets led to success in this project.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of WEST Enterprises LLC, which is a subsidiary of Wiss & Company. We're a hybrid accounting and business development firm serving early-stage companies.   

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechNeed?

We hired TechNeed to help us develop a series of financial dashboards and investor management reporting for our 75 early-stage clients. Due to their consistent success on that front, we also brought them on to develop a custom reporting module.

SOLUTION

What was the scope of their involvement?

To start, TechNeed was responsible for creating a financial dashboard that allowed entrepreneurs to track their finances via customized charts and alerts messages. They completed that project using Microsoft-based software while interfacing with Quickbooks Online, Xero, and Visible.

During their work on that project, our company was also building a collaborative investor reporting module that could generate reports on a monthly basis. The final product would allow users to contribute their own monthly goals to stay on track.

We ran into difficulties when the company we hired for the project couldn't execute the design. So, we tasked TechNeed to rescue our project. They got it done, picking up the design where the other firm left off. Both projects are complete, and we are now rolling them out to our clients.

What is the team composition?

We worked with 2­–4 members of their team.

How did you come to work with TechNeed?

We liked their approach and thought it would be a good fit for our company. Brendan (Founder, TechNeed), is a great discovery project manager and has a solid understanding of the tech end of the business. We also liked how Craig (Co-founder, TechNeed) handled business development.

How much have you invested with them?

We’ve spent approximately $75,000­–$100,000.

What is the status of this engagement?

We started the project in the fourth quarter of 2018, and everything wrapped up in July 2019.

 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s still a little early to measure the impact, but we recently rolled out the project to four of our clients and expect 50 clients to be using it in the next month. TechNeed’s work should make it dramatically easier to manage the business, avoid mistakes, and appeal to investors.

The team also did a great job with the rescue mission project. They picked up a heavily-designed project and reworked it into a functional final product.

How did TechNeed perform from a project management standpoint?

They’re very strong communicators. Prior to their involvement, we had some difficulty communicating with them through our part-time CTO. In response, their team implemented Trello. This gave us that direct line of communication and feedback between both our technical team and the customer-facing account managers. That was a big help.  

What did you find most impressive about them?

They’re practical business people. They encouraged practical solutions to technical problems, rather than putting our business second. We’ve had issues with overdesign in the past, so their approach was refreshing. They had to get creative to successfully manage this project, and they did a great job with that.

Are there any areas they could improve?

At one point, there seemed like there were too many managers and too few worker bees. Part of this issue can be attributed to the project rescue mission they undertook.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for After School Activity Registry

"Their experience allows them to solve problems before we even know they exist." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Ongoing
Project summary: 

TechNeed developed an online registration platform based on an in-house team’s design. They constructed both the front- and backends and have become an ongoing development partner.

The Reviewer
 
1-10 Employees
 
Fair Haven, New Jersey
Alexandra Miles Skove
CEO, KidGooRoo
 
Verified
The Review
Feedback summary: 

The platform was successfully monetized and has driven significant revenue, pleasing internal stakeholders. TechNeed set solid priorities and delivered on time and budget, fitting the startup environment well. Customers can expect a solution-oriented partner that thrives in long-term situations.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of KidGooRoo. We have a large selection of after-school activity providers that parents can browse, research, and register for via a single web-based interface.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechNeed?

We needed to develop an online registration system for after-school activities.

What were your goals for this project?

We set out to enable online registration for various after-school activity providers across a spectrum of categories, from sports to arts to academics.

SOLUTION

How did you select this vendor?

TechNeed came highly recommended by our accounting firm. Their other references provided attractive reviews as well.

Describe the project and the services they provided in detail.

TechNeed took over development as soon as we completed the design work. They’ve handled everything from project management to backend development and frontend development. The firm has since become our outsourced development partner for the entire system.

What was the team composition?

We’re working with a project manager, a business liaison, a tech lead, and various front- and backend developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our primary success metric was the monetization of our platform. In the first month post-launch, we’ve already matched our revenue from 2018. TechNeed continues to add features and functionality, which will only grow that number.

How was project management arranged and how effective was it?

Brendan (Founder, TechNeed) is an amazing project manager. He keeps the team focused on features that matter and problem-solves like a master. He also meets budgetary and timing expectations, which is critical given our stage of development. Two extensively experienced members of our advisory team have given him glowing reviews as well. 

What did you find most impressive about this company?

Their experience allows them to solve problems before we even know they exist. The few bugs that are found are resolved quickly, and core functionalities are always well-tested before deployment. Perhaps most importantly, TechNeed always fixes one eye on future growth, meaning we’re well positioned regarding platform stability and flexibility.

Are there any areas for improvement?

I’m a startup founder, so I wish they were more affordable. But I also wish everything was more affordable.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Motivational Speaking Company

"They delivered what I needed."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2018 - Jan. 2019
Project summary: 

TechNeed designed, configured, and launched a new website for a motivational speaking company. 

The Reviewer
 
1-10 Employees
 
Jersey City, New Jersey
Glenn Hartrick
Owner, Glenn Hartrick
 
Verified
The Review
Feedback summary: 

TechNeed delivered a fully functional platform that was completed to the clients' specifications. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the company, professional website used for showcasing my personal story, background and work history related to sport and motivational speaking engagements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TechNeed?

Needed to outsource entire website creative design from storyboard to implementation.

What were your goals for this project?

To give my website a new design and update to a fully responsive and easy to manage platform.

SOLUTION

How did you select this vendor?

Referred through my network.

Describe the project and the services they provided in detail.

They designed, configured and launched my new website - they walked through design best practices and provided examples demonstrating the meaningful impact of site upgrades. Numerous communications back and forth on a regular basis which was appreciated and ultimately a transition, project hand off that included a drive of all source materials and explanation/walk through of how I should easily be able to maintain myself going forward.

What was the team composition?

Primary communication was with one of the founders and the web developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The sites reception has been extremely positive. It has allowed my positioning in the marketplace a best in class online presence.

How was project management arranged and how effective was it?

Good, constant communications, flexible and organized, that moved to completion within our agreed upon deadlines [even when the majority of the time I was holding things up]!

What did you find most impressive about this company?

They delivered what I needed. I'm not a subject matter expert, I wanted to outsource to somebody that was fully capable, and they delivered a product that exceeded my expectations without me having to get too involved and in the weeds.

Are there any areas for improvement?

No, I would highly recommend.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
TECHNEED LLC
Status
Active
Jurisdiction of Formation
New Jersey
Id
0450323223
Date of Formation
Nov 13, 2018
Last updated
Sep 4, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
9
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
July 22, 2020