Techcompose Solutions

BACKGROUND

Please describe your company and position.

I am the Owner of (a/an) Financial services

Describe what your company does in a single sentence.

Account Receivable Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Techcompose Solutions to accomplish?

• We needed a developer and a partner to help us develop a B2B platform for our clients.

SOLUTION

How did you find Techcompose Solutions?

Online Search, Referral

Why did you select Techcompose Solutions over others?

• High ratings
• Great culture fit
• Company values aligned

What was the size of Techcompose Solutions’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tech Compose developed a custom application for our clients as well as for internal use. Their team works with multiple technologies. They also helped with integrations to several applications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Jira completion
• Quality of UX
• Technical quality of completed Jira assignments

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tech Compase has been great at communicating and has provided effective tools to help aid in the complexities of the project. They have been very beneficial in helping us succeed in our version of the app.

What was your primary form of communication with Techcompose Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The hard work and dedication that their developer has shown. They show a great skill set and knowledge in development and are very conscious of deadlines and they always resolve issues quickly. They are always available to discuss and work on important issues.

Are there any areas for improvement or something Techcompose Solutions could have done differently?

They’re extremely talented. We have been very impressed with Tech Compose.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Stomerijcollectief. We provide B2B and B2C laundry services as well as an algorithm for calculating discounts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techcompose Solutions?

We engaged Techcompose Solutions to develop our algorithm further and then create a website and mobile application.

What were your goals for this project?

I wanted to bring this algorithm to life with a website and an app.

SOLUTION

How did you select this vendor?

Techcompose Solutions responded quickly to my inquiries and assured me that they would successfully bring my vision to life. Their past work also impressed me.

Describe the project and the services they provided in detail.

Techcompose Solutions first developed a module to calculate a new discount concept. They provided a solution to my algorithm within days, and we finetuned it together. The team then designed a logo to best reflect the idea. We’re now performing live tests on the existing website.

Going forward, Techcompose Solutions will redesign the site. They will add additional features and improve its speed and SEO. They will then build our mobile application. Once the team has delivered both products, they will provide long-term maintenance.

What was the team composition?

We worked with a variety of team members that shifted depending on the project’s needs.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Techcompose Solutions is helping bring us closer to a scalable MVP. They’ve accomplished important development goals, and we’re highly satisfied with the engagement so far.

How was project management arranged and how effective was it?

We had a few language and cultural barriers at first, but we’ve since overcome them and now understand each other better. The team communicates with us via UpWork and Skype. Their project manager has also impressed us with their diligence.

What did you find most impressive about this company?

Techcompose Solutions always finds innovative solutions to our challenges. They deliver quality products rapidly and are highly responsive to inquiries at nearly all hours.

Are there any areas for improvement?

No, we’re highly satisfied with their work. Any ambiguities in project goals or next steps came from our side.

BACKGROUND

Introduce your business and what you do there.

I am the founder of a bookkeeping-consulting firm for dental practices in the U.S. We provide services in bookkeeping. We have developed an application that shows practice performance against industry averages and against our other clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techcompose Solutions?

It was time-consuming updating an Excel report for every client so I wanted to create an app to do the benchmarking for clients. I reached out to a U.S. developing team, and they built the architecture for the app. The app mimics my spreadsheet by automatically integrating and pulling data from QuickBooks Online. Unfortunately, the team I hired initially didn’t complete the task to my satisfaction, requiring a lot of tedious changes and becoming very expensive. I contacted Dharin [Product Manager/Senior Ruby on Rails Developer/System Architect, TechCompose Solutions] and he helped me to transition the app over to them. It is currently a web app, and my goal is for it to become a mobile app.

SOLUTION

What was the scope of their involvement?

Dharin took the program from the prototype stage and built it into an MVP. He helped me build the app the way I wanted to build it from the beginning. I hired a separate UI designer to develop the design in Photoshop, and Dharin took that design and made it live on the website by piecing it together and putting it up in the application. The app is web-based, created in Ruby on Rails. When clients log in, they see a dashboard summary of graphs and charts. The app features a budget and a report page.

What is the team dynamic?

Dharin was my main point of contact.

How did you come to work with Techcompose Solutions?

I found Techcompose Solutions on Upwork by searching for Ruby on Rails. Dharin stood out because he responded with helpful advice and didn’t try to get me to hire him before asking the right questions. He spoke fluidly and made it obvious that he was going to do a great job.

How much have you invested with them?

I've spent approximately $15,000.

What is the status of this engagement?

I started talking to him in May 2017, and he started working in June. We just made it live yesterday. It's not mobile yet, but Dharin is open to helping with that too.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When I hired Techcompose, we started making big changes and I could see the impact right away. I updated my website about what Dharin was building, and I saw an increase in new clients by at least 40%. Now that it's actually out, I'm excited to see even more new clients.

Originally it was just for my clients, but I also have the ability to add users to the application that don't have to be my clients, so that they can hook up their own QuickBooks account to it, which will also bring in additional income for me.

I am so happy with this awesome program he built for me. I play in it all day long because it's so much fun. And, it turned into a really great application for my clients. It started off with one report, but he was really helpful in creating multiple reports.

How did Techcompose Solutions perform from a project management standpoint?

I use Slack for my company and Dharin joined Slack so we could stay in communication. We've had a few Skype chats. He joined my Asana account, and we manage our tasks on a Kanban board. He's very organized. He handles the project really well all the time. If he needs to take a day off, he makes me aware of it. He's very communicative and I love that about him and Techcompose.

What did you find most impressive about them?

They do everything really well. Techcompose Solutions is not only awesome at coding, but they're on great with client communication and managing their relationships. Techcompose listens to what we need. Dharin is very helpful and he is awesome at explaining everything very slowly and making sure I understand. He understood and completed the work quickly, working around the clock. He's magical.

Are there any areas they could improve?

No. I love everything he does. If there is anything that he should improve on, I haven't found it yet. They're good with everything.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a company called BuildEffective.com. We’re developing a platform for the design and building industry that will bring all of the stakeholders and participants to a single location to plan, design, and build their projects together.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Techcompose Solutions?

Basically, getting the system designed, coded, and ready to launch. They built an application for us from scratch.

SOLUTION

What was the scope of their involvement?

We wanted to take this application, which is run on an SAS cloud-based platform, to market. But first, we needed to develop a beta site, which we're doing right now. That involved my giving them all of the project parameters up-front and then having them come back to me, with no guidelines as far as the development requirements. We are using Ruby on Rails for coding. We are using several different code types but it’s a very extensive platform with a large database.

They are doing all of the design work and coding so far, and we haven’t gotten to the marketing, branding, and SEO work yet, but we hope to work on that in the future. We had to work a lot on the back end at first before we could focus on the front end now, which is kind of like a Turbo Tax for the design and building industry, but much more visual. We needed help mostly with the UI/UX design. I usually sketch it out and give them the parameters and they take it from there to give me the solutions.

What is the team dynamic?

We interact a lot. I have two people right now that are full-time plus I have a project manager and I'm looking to grow the team pretty quickly. We are already talking about that.

How did you come to work with Techcompose Solutions?

I've actually worked with two other offshore firms: one in Russia, and one in India. I did not get good results, so I was about to give up on the offshore relationship and then I was at a startup event here in Orange County. Someone told me about Techcompose Solutions and said they were great, so I contacted them and they met all my expectations. They’re extremely diligent as far as follow-through goes. We communicate a lot because there are always a lot of questions considering the extent of the database and work, which I appreciate very much.

What is the status of this engagement?

We started working together during January 2017 and it’s still ongoing. It’s going to be ongoing for quite a while, I believe.

How much have you invested with them?

We have invested somewhere around $50,000 so far.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched yet, but I’m extremely satisfied with the results I’m getting with them. I consider our work to have a really good value. I didn't achieve that at all with past companies. They do the work and are really easy to work with, which I like a lot.

How did Techcompose Solutions perform from a project management standpoint?

That’s been spot on. That is really important to me because I've got a lot of time and money invested into this. The simplest way to put it is that they're on top of it. We mostly rely on Skype communication to share information and documents, which is what I prefer to use. They also have their more technical information that they share with me.

What did you find most impressive about them?

They deliver on what they say we're going to do. When they say “no problem,” it truly is not a problem with them, which is the way it should be. If anything, they over-deliver; they’re more driven than the other people I’ve worked with for sure. I’ve got a great project manager and the credentials of the people working there are impressive. They also have a different culture – they care about the people they work with and the work that they do.

Are there any areas they could improve?

I'm really satisfied up until this time. I know once we launch it, it’s going to be a different animal. They will have to have someone available for my time zone to make sure everything runs seamlessly.

BACKGROUND

Please describe your company and your position there.

We are a fast growing product-listing company in Nigeria. We sell and advertise online to numerous customers in Nigeria. We pride ourselves on being able to deliver our products and services in a timely manner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Techcompose Solutions?

Our company hired Techcompose to assist with web development, app development, and SEO services for a particular product.

What were your goals for this project?

We want to make sure our app and website is the number one online market for buyers of tiles and tubs in Nigeria. We want to market our products as effectively as possible. 

SOLUTION

How did you select this vendor?

I selected the vendor online based on a recommendation from a friend.

Can you go into detail about the services they provided and the scope of the project?

Techcompose already developed a comprehensive website in a timely manner. They are currently working on the app and SEO solutions for the project. 

What was the team composition?

The project team consists of ten people working day and night to ensure fast delivery.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We do not yet have any measurable metrics as the project is still ongoing.

How was project management arranged and how effective was it?

Their project management is incredibly effective and they provide 24-hour feedback on all issues.

What did you find most impressive about this company?

Their response rate is great and they take note of everything I want. They deliver quickly on their promises.

Are there any areas where they can improve?

No, there is very little they can improve on.