Tech2Globe Web Solutions

BACKGROUND

Please describe your company and position.

I am the Chief Information Officer of Yabbr

Describe what your company does in a single sentence.

All your digital chat mediums, in a single screen. Multiple agents, Chat-Bots and guaranteed lowest Tier-1 SMS rates

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tech2Globe Web Solutions to accomplish?

• bolster our internet SEO presence
• begin monitoring web traffic metrics
• Improve our website.

SOLUTION

How did you find Tech2Globe Web Solutions?

• Online Search
• Clutch Site

Why did you select Tech2Globe Web Solutions over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Tech2Globe Web Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prior to our partnership with Tech2Globe Web Solutions, our organization did not have a structured SEO strategy in place. Our aim was to establish a comprehensive plan that would boost our website's Google ranking while ensuring high rankings for relevant keywords. 

Additionally, we tasked Tech2Globe Web Solutions with generating SEO-optimized content to increase our visibility in search results related to our industry. The primary metric we focused on to gauge success was an improvement in our search ranking results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of our collaboration with Tech2Globe Web Solutions, our search engine rankings experienced a remarkable increase, significantly enhancing our visibility to prospective clients. Notably, we secured top rankings for some of the most critical aspects of our business, including driver recruitment, which further contributed to our overall success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was handled efficiently through a dedicated platform, enabling us to conveniently monitor progress and track any action items that required our attention. They consistently delivered on agreed-upon deadlines and went the extra mile to respond to inquiries and handle additional tasks that arose outside of the initial project scope.

What was your primary form of communication with Tech2Globe Web Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service and personalized account management were truly exceptional, exceeding our expectations. Coupled with industry-leading tools and measurable results, they have consistently demonstrated their expertise and commitment to delivering outstanding outcomes for their clients.

Are there any areas for improvement or something Tech2Globe Web Solutions could have done differently?

No, there's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Founder/ Owner of Alchemy Cordial Company

Describe what your company does in a single sentence.

Alchemy is a specialist beverage manufacturer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tech2Globe Web Solutions to accomplish?

• To upgrade and revamp the marketing game for our company (Alchemy Cordial Company), we enlisted the savvy expertise of Tech2Globe Web Solutions.

SOLUTION

How did you find Tech2Globe Web Solutions?

Online Search

Why did you select Tech2Globe Web Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Tech2Globe Web Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We enlisted the digital expertise of Tech2Globe Web Solutions to orchestrate a holistic digital marketing campaign, encompassing social media, paid advertising, SEO and content marketing,analytics, reporting, and website optimization. This all-encompassing approach seeks to elevate our Company’s online visibility, augment website traffic, and maximize conversions via a strategic and results-driven methodology.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Despite the project is still ongoing we're already noticing some successfull outcomes  from it, these outcomes includes: 

• Increased website traffic and engagement, as indicated by metrics such as page views, bounce rate, and time on site.
• Higher conversion rates, measured in terms of online sales, sign-ups, and other user actions.
• Improved search engine rankings for relevant keywords, reflecting the impact of Tech2Globe Web Solutions  SEO efforts
• Greater social media following, leading to more brand awareness and customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Effective communication, punctuality, and professionalism are all key ingredients for a successful partnership, the project manager has them in spades. Kudos to him, he has been a reliable partner in helping us achieving our goals so far.

What was your primary form of communication with Tech2Globe Web Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive, results-driven approach clearly distinguishes them as a partner that's committed to driving tangible, quantifiable outcomes for our business. This kind of tailored, data-driven approach is critical for success in the highly competitive world of e-commerce, and it's great to know that we've found a partner that can provide this level of support.

Are there any areas for improvement or something Tech2Globe Web Solutions could have done differently?

Nothing at the moment. They're doing well.

BACKGROUND

Please describe your company and your position there.

I am the founder of Kawell USA. We develop our products with innovation to formulate animal care products based on copper and natural extracts that will enhance performance, protection, and comfort for horses and pets, all while caring for the environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP, and what were your goals?

We hired Tech2Globe for the overall website development of Kawell USA, including the design, which we expected to go with what we are offering. We were selling on Amazon, so Amazon marketplace management services were also required. Our primary goal was to maximize sales on Amazon and get an authentic designing to represent our brand with the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Considering Tech2Globe as our offshore team was done after looking at various factors. First, they have a large team with different departments, which reflected upon their flexibility to work with dedication on each approach. Second, the project managers were very clear about how they could help us achieve our goals. This was impressive, and also their client ratings are also good on trusted websites.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Starting with a group meeting where all the project managers were present, we had a brief discussion on what tasks and strategies will be performed during each month with the target results. They recommended a project management tool to organize all the data and keep track of it. This way, they gave a proper layout to the plan with all the key deliverables. Our team shared the feedback using the same tool. Overall, the process was smooth and organized.

How many people from the vendor's team worked with you, and what were their positions?

Two project managers were working on our project and were in direct communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designing of the website was done as per what we had hoped for. Also, we received a boost of 40% in our overall sales on the Amazon marketplace.

Describe their project management style, including communication tools and timeliness.

The project managers used Skype, Email, Zoom and Monday as the point of communication. We had weekly meetings to summarize the week's process.

What did you find most impressive or unique about this company?

The strategies for different campaigns, including Amazon PPC, have helped us to yield greater results and are quite impressive.

Are there any areas for improvement or something they could have done differently?

I think they have done a good job overall.

BACKGROUND

Please describe your company and your position there.

I am the owner of Blue Angel Farm, a Halal Certified Health Supplement provider offering wellness product for women.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP, and what were your goals?

We hired Tech2Globe for account setup and management on Amazon and Noon, Digital and Influencer Marketing, Website Development, Designing and Ad management. Our goal was to increase brand awareness and sales conversion.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an offshore online marketing agency to outsource our project, and Tech2Globe was shortlisted after discussing our requirements. They sounded promising with their experience and expertise in the ecommerce industry, among others. We wanted a big team who could work on different aspects of the project dedicatedly.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Our newly launched product needed its listing on ecommerce platforms like Amazon UAE and Noon, for which the Tech2Globe team helped us set up the account and manage it. They also helped with website development on WordPress. Next, they shared with us strategies for digital marketing, which were innovative and reliable. They delivered the social media calendar and SEO planning report for the same, which helped us visualize the project's growth.

How many resources from the vendor's team worked with you, and what were their positions?

There are three dedicated project managers for each aspect of the project, i.e., Website development, Digital marketing and Ecommerce management.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The email campaigns have been successful in terms of brand visibility, where they partnered us with gyms, Nutritionists, and Medical institutions in the UAE. Also, the sales conversion is impressive, up to 40%. They have successfully helped the brand collaborate with many renowned influencers from different platforms, which again has helped with brand awareness. At festive times, like Ramadan, their marketing campaigns have been exceptional.

How effective was the workflow between your team and theirs?

We have faced no delays in reporting or the project's status with the team. They always show a quick turnaround approach.

What did you find most impressive or unique about this company?

Be it any requirement; they have a team for every aspect. We have been working with them for three years now and have always been satisfied with their quality and delivery.

Are there any areas for improvement or something they could have done differently?

I don't think there are any such areas, as we are still working with them and are highly satisfied.

BACKGROUND

Please describe your company and your position there.

I'm the Founder and CEO of Anjali MD Care, a skincare company that offers doctor-developed clean natural energizing botanical skincare for brighter, younger, glowing skin. I am an experienced dermatologist, cosmetic surgeon, laser specialist, facial rejuvenation expert, skincare and makeup formulator, and educator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP, and what were your goals?

We were launching a range of new products, which required a strategy for marketing and branding campaigns. The main objective of hiring Tech2Globe was to work on lead generation via online channels, including social media, search engine optimization, and Google PPC.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went for thorough research looking for the best digital marketing agencies, and after going through the shortlisted websites, we were impressed by the clientele, and the experience Tech2Globe holds. They offered us a good proposal that was perfect for our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The first step was discovering the target audience for the new product launching. They provided a strategy for reaching out to those audiences with different marketing campaigns including email and influencer marketing. They also provided a list of competitors, demographics, and right keywords. For branding, they created a plan and schedule for pre-launch and post-launch for social media campaigns as well. They approached big influencers for collaboration with our brand.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager, SEO specialist, Social media manager, and brand strategist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Ad campaigns and email campaigns were a big success. We were able to direct a large traffic to our website and convert 55% into leads.

How effective was the workflow between your team and theirs?

The team was very cooperative throughout. We had weekly virtual meetings and used email as well as Skype for communication. The project was managed, and all the updates were shared on Asana.

What did you find most impressive or unique about this company?

The best part of working with the Tech2Globe team is their responsiveness. They had a strategy for everything, which showed their expertise in the field. Overall, they have a perfect balance for both planning and execution.

Are there any areas for improvement or something they could have done differently?

Their performance was good overall. Didn't find anything which could have been done differently.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Jamber Worldwide, an import and export company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech2Globe Web Solutions LLP?

I needed someone to help me bring my Shopify website as a third-party seller on e-commerce platforms like Walmart and Amazon.

SOLUTION

What was the scope of their involvement?

We hired Tech2Globe Web Solutions LLP to integrate the Walmart and Amazon sales channels into our Shopify site. They also coordinate with the IT teams from Amazon and Walmart to sort out any issues that arise.

What is the team composition?

I work with a general account manager and a direct team manager from Tech2Globe Web Solutions LLP.

How did you come to work with Tech2Globe Web Solutions LLP?

I sent out some feelers for an IT company to help me bring in my Shopify site as a third-party seller on Walmart and Amazon, and Tech2Globe Web Solutions LLP was one of the companies that reached out to me.

How much have you invested with them?

We’ve invested around $5,000 so far.

What is the status of this engagement?

We started working together in September 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We still don’t have any quantitative metrics in terms of sales — we’ve encountered some problems so the numbers aren’t what we expect them to be just yet, but I think we’re getting there.

How did Tech2Globe Web Solutions LLP perform from a project management standpoint?

Tech2Globe Web Solutions LLP has been performing well in terms of project management. They’re very easy to work with — they’re always available whenever I need them, no matter what time.

We primarily use Skype, Zoom, and email to communicate.

What did you find most impressive about them?

I’m really impressed with their communication — they tell me what they’re going to do, and they always deliver what they say they will. 

It’s also evident that they really know what they’re talking about. They explain how everything works in such a way that I understand, which is very helpful for me.

Another thing that I like about them is how competitively priced their services are, especially compared to the value that they provide.  I scouted other companies and they were nowhere near their price range.

BACKGROUND

Please describe your company and your position there.

I'm the Owner of a Photography business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP, and what were your goals?

Established a new domain specializing in 360 photography and virtual tours. After doing an initial development on the website and laying out the format, I turned it over to Tech2Globe Web Solutions LLP, to create a professional website.

SOLUTION

How did you select Tec2Globe Web Solutions and what were the deciding factors?

Have worked with this company for several years. They offer photo editing services. Because I had an established relationship and had a good rapport with my Account Manager, I was confident they could build a professional website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development of a new website. After signing contract met with development team to relay requirements for the website. Several design options were presented for me to choose from or mix/match best into a hybrid. After selection, development was done rapidly with all requested changes done with issue.

This is a Wordpress site and several plugins were installed that I knew would be reliable. They also developed a unique graphical carousel for me that I requested. After my review and approval, final draft of site was quickly finalized and published.

How many people from the Tech2Globe Web Solutions team worked with you, and what were their positions?

A Project Manager was my main point of contact which kept which kept communication efficient. The Account Manager was involved by monitoring all communication to ensure the project moved along. I know there were Programmers involved in the background, but there was no reason for me to have communication with them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With this site, I am able to launch a new part of my business with confidence.

Describe their project management style, including communication tools and timeliness.

Regular and clear communication in a timely manner. Several conference calls using Zoom.

What did you find most impressive or unique about this company?

Great communication and great results. They delivered exactly what I asked for and laid the infrastructure to do more work in the future. I will be using their SEO services in the very near future. They offer many relevant services to help build a professional website.

Are there any areas for improvement or something they could have done differently?

Not really, everything was completed as specified in the contract. Was very impressed and happy with the outcome.

BACKGROUND

Please describe your company and your position there.

Lizmotors Mobility Pvt. Ltd is working on various safety and security devices for kids. I'm currently positioned as the COO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP , and what were your goals?

Our website needed a revamp for the SEO activities. We were looking for a single platform for all our solutions.

SOLUTION

How did you select Tech2Globe Web Solutions LLP and what were the deciding factors?

We were already in contact with Tech2 globe for our other project. We really appreciate their strong follow-up and service which lead us to award them another project for website development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Complete web development along with the graphic and content.

How many people from the Tech2Globe Web Solutions LLP team worked with you, and what were their positions?

We worked with two different teams, one was technical and the other was marketing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The finished website looks good. So far we are really positive about the lead generations and conversions.

Describe their project management style, including communication tools and timeliness.

In this tough covid situation, we were unable to give our inputs for the web development.Tech2Globe Web Solution LLP's team was really active, they delivered us satisfactory results. Their constant follow-up shows the quality of their service.

What did you find most impressive or unique about this company?

The teams are really professional. The timelines were respected. We really appreciate the way our project was handled. We will be looking forward to maintaining a long-term relationship with Tech2Globe.

Are there any areas for improvement or something they could have done differently?

The job was done perfectly.

BACKGROUND

Please describe your company and your position there.

I’m the customer service manager for hungryhouse. We have an online food ordering service that partners with over 10,000 U.K.-based restaurants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech2Globe Web Solutions LLP?

We needed data entry services and translations in both English and German.

SOLUTION

How did you select this vendor?

I found their website during a Google search and reached out to them. They called me the next day and answered all my questions. Not only did we choose Tech2Globe Web Solutions LLP because we had a huge backlog, they could set up quickly—legal and contracts—and provide a quick turnaround time.

Describe the project in detail and what their cost structure looked like.

We separated the engagement into two projects. For the first, we provided a forecast of menus and time; our team paid per menu on that project. They provided both English and German data entry services. Work included transcribing menus from PDFs, Excel, Word, and JPEGs into a backend system. They then edited the logo and food images. The team had to adhere to strict style guidelines during this phase. We had a penalty system in place for errors and when they didn’t hit the turnaround time. For the second project, we hired agents through Tech2Globe Web Solutions LLP and paid for the agents’ working hours.

RESULTS & FEEDBACK

How would you describe/assess the quality of their work?

I was very happy with the quality of work, the team’s communication around the tasks, and the speed at which they produced deliverables.

What impressed you about their services?

The team was flexible and could scale when needed. I appreciated being able to meet and train the agents in person. I got to know them as an extension of our team without the usual complications involved with large BPO firms.

Are there any areas for improvement?

They should plan schedules around the client's holidays. But, in general, we were very happy with the team’s work and flexibility.

BACKGROUND

Please describe your company and position.

I am the Chief Scientific Officer of dermoi!

Describe what your company does in a single sentence.

Dermoi is a unique store that specializes in skincare products that have been scientifically tested and verified. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tech2Globe Web Solutions to accomplish?

• At Dermoi, we are committed to offering scientifically tested and verified skincare products, but we faced challenges in expanding our digital presence and increasing customer engagement. While our products were backed by science, our online visibility didn’t reflect the value we provided. Our key objectives were to enhance organic traffic, improve customer interactions through live chat, and generate high-quality leads that would convert into loyal customers. Despite having a great product lineup, we struggled with ranking for competitive skincare-related keywords, and our customer support response time was inconsistent, leading to missed opportunities. We needed a team that could not only drive targeted traffic but also engage potential customers effectively and convert them into buyers. That’s when we decided to partner with Tech2Globe.

SOLUTION

How did you find Tech2Globe Web Solutions?

• Online Search
• Clutch Site

Why did you select Tech2Globe Web Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Tech2Globe Web Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tech2Globe provided a full-scale digital strategy that addressed our pain points with precision. Their SEO team performed an in-depth audit of our website, identifying areas for improvement in on-page optimization, keyword targeting, and technical SEO. They optimized our product pages, blogs, and meta descriptions, ensuring that we could rank higher for skincare-related search queries.

Beyond SEO, they set up and managed a highly efficient live chat support system. Their team was trained in-depth about our products, ingredients, and scientific backing, ensuring they could provide knowledgeable responses to customer queries in real time. This was crucial for us, as many potential customers had questions about product suitability, ingredient interactions, and recommendations.

For lead generation, Tech2Globe implemented data-driven strategies, including targeted email campaigns, chatbot automation for inquiries, and retargeting ads to re-engage site visitors. They also helped us refine our call-to-action strategies, making sure visitors were seamlessly guided toward making a purchase or signing up for consultations. Their scope of work included comprehensive SEO optimization, keyword research, content refinement, 24/7 live chat support, lead nurturing, and chatbot integration for automated yet personalized interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were evident within the first few months of implementation. We saw a steady increase in organic traffic, with several of our key product pages ranking on the first page of search engine results. The live chat support significantly reduced cart abandonment, as many hesitant customers found the answers they needed in real time, leading to a higher conversion rate.

Additionally, the lead generation efforts paid off tremendously. The email campaigns and retargeting strategies led to more repeat customers, and we noticed a significant rise in engagement from our customer base.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tech2Globe’s team was exceptional when it came to project management. They provided regular reports with insights into keyword rankings, customer engagement statistics, and lead conversion metrics. They were proactive in suggesting improvements and implementing adjustments to keep performance on an upward trend. Their responsiveness was another highlight. Whether it was a request for additional support hours during a promotional event or an urgent fix needed on the website, they were quick to take action. The seamless communication ensured that we were always in the loop and never felt left out of the decision-making process.

What was your primary form of communication with Tech2Globe Web Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Tech2Globe Web Solutions apart was their ability to integrate multiple services seamlessly. Many companies specialize in just SEO, chat support, or lead generation, but Tech2Globe managed to align all three strategies cohesively, creating a unified approach to customer acquisition and retention. Another standout feature was their adaptability. When we introduced new skincare product lines, they quickly adjusted their SEO and support strategies to ensure those products gained visibility and traction without delay.

Are there any areas for improvement or something Tech2Globe Web Solutions could have done differently?

While the experience was overwhelmingly positive, one area where Tech2Globe could improve is in providing more frequent A/B testing for landing pages. Though their lead generation efforts were effective, we believe that testing multiple variations of landing pages more aggressively could have optimized conversion rates even further. That said, their willingness to take feedback and make adjustments gives us confidence that they will refine this in the future.