Tech Pandas

BACKGROUND

Please describe your company and your position there.

I am a Project Specialist of an organization in the Education and Management Industry. We are responsible for designing, planning, and implementing learning structures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

We wanted a Ruby on Rails custom mobile app for iOS, Android, and Windows.

SOLUTION

How did you select Tech Pandas and what were the deciding factors?

Tech Pandas came to our attention when looking for reputable software development companies that provide Ruby on Rails solutions. Despite having met with numerous major software businesses, Tech Pandas piqued our curiosity the most. This was since they were cost-effective, skilled, and possessed the essential equipment and abilities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The primary goal was to find a mobile app for Windows, iOS, and Android. Tech Pandas agreed to a strategic plan to guarantee that we achieve our objectives. They also conceptualized, designed, and developed a customized application to deliver a scalable and innovative platform.

How many resources from the Tech Pandas team worked with you, and what were their positions?

Tech Pandas came to our attention when looking for a practical Ruby on Rails custom mobile app to provide us with all the characteristics we require. The package features they offered and their vested interest in our needs were the most obvious selling points.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Due to the new customized Ruby on Rails mobile app for our organization, we have optimized our tasks to a great extent.

Describe their project management style, including communication tools and timeliness.

Tech Pandas was highly professional and provided us with advanced technologies to meet our needs. The high-quality result was according to our needs. They worked with an agile approach to ensure everything was smooth and straightforward.

What did you find most impressive or unique about this company?

Tech Pandas has done an impressive job by meeting our requirements. The customized mobile app was exactly how we imagined it to be. Moreover, they are highly knowledgeable in their field.

Are there any areas for improvement or something they could have done differently?

The only drawback was that the team was in a different time zone, making it challenging to stay in contact. However, we set a fixed time which helped overcome this.

BACKGROUND

Please describe your company and your position there.

Sample answer: I’m the CIO of a fashion retailer with over 50 locations all over the country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

The previous CRM software we had deployed was causing a lot of internal issues and could not track interactions with our customers and contacts. We were losing a lot of business because the software crippled us in many ways including being able to respond quickly to customer needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched endlessly for vendors and after communicating with 3 of them, it was obvious that Tech Pandas was the best choice. Their pitch, their work ethic, and their portfolio were the deciding factor for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They researched our industry thoroughly and got back to us with multiple different solutions. They identified the problems we had with our previous CRM software and made sure that those pain-points were taken care of. They built us a dashboard where we could analyze daily sales across all 50 locations. They also effectively improved the quality of technical support that helped us better understand what our customers need.

How many people from the vendor's team worked with you, and what were their positions?

The CTO would be in touch with us at all hours of the day but to our knowledge a team of 5 developers worked on this system.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the new CRM software developed by the Tech Pandas team, we have been able to integrate several processes in our workflow system very smoothly. The software has able us to create sales quotes and invoices for all of our products. We have been able to efficiently track sales by over 80% and it has made our sales pipeline a lot more manageable.

Describe their project management style, including communication tools and timeliness.

The project was thankfully completed on time, if not a few weeks before the due date. The team was super effective and efficient in communicating what we wanted and needed, which they met quickly. They were available on-call 24/7.

What did you find most impressive or unique about this company?

Tech pandas was quick to do thorough research on the fashion retail industry. We were impressed with how they had come prepared with several ideas on how to improve and build upon our existing CRM. They offered several options before we sat together and finalized which system we would opt for.

Are there any areas for improvement or something they could have done differently?

In all honesty, they exceeded our expectations and we would highly recommend them to whoever is looking for CRM software development.

BACKGROUND

Please describe your company and your position there.

I am a data analytics engineer for an automation company. We have been offering robust automobiles for the past 12 years. I have to manage and analyze the data records as part of my job.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

I wanted robust software to help us organize data efficiently, including complete analytical tools to manage our motor records. However, we heavily depended on old software with limited functionalities in the past. It did not support proper analysis of data.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across Tech Pandas when researching potential software development companies that offer customized solutions. Although we had spoken with various large software companies, Tech Pandas piqued our interest the most. They offered competitive pricing, were knowledgeable and flexible, and possessed the required tools and comprehension skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The ultimate focus of our necessary functions was to increase efficiency. Hence, we needed software that was easy to use, secure, and accurately stored and analyzed data. Tech Pandas rapidly recognized the requirements and presented a solid proposal. After this, they committed to a strategic plan, ensuring that we met our goals in the best way possible. As a result, they’ve proven essential to the growth of our company by assisting us in developing a real-time analytical platform.

How many people from the vendor's team worked with you, and what were their positions?

The team includes many people, each of whom is an expert in their respective profession. Our mission is to make transportation a pleasant experience for our customers, and Tech Pandas has helped us accomplish this.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Because of the new data management software designed by Tech Pandas, we have smoothly integrated several processes into our workflow system. For example, we can swiftly generate invoices for all vehicles with minimal clicks after entering the client details. Also, it has made monitoring sales much more efficient and manageable.

Describe their project management style, including communication tools and timeliness.

Tech Pandas completed the work professionally and on schedule. They were a competent team that delivered high-quality software that included everything we had asked. The implementation process was also smooth, with zero significant disturbances. Besides, the project manager at Tech Pandas remained in touch with us throughout. They made it incredibly easy to stay updated on the project and meet our expectations.

What did you find most impressive or unique about this company?

Tech Pandas did an excellent job providing the software product that we had envisioned in our minds. It was only possible because of the extensive customization available. Plus, they have a wealth of expertise and experience in software development. Thus, we are grateful for meeting Tech Pandas.

Are there any areas for improvement or something they could have done differently?

We are immensely pleased with Tech Pandas for their help to streamline our processes. They are honest and committed to the work they do. The team was usually readily available, but the time difference made it a little challenging at first. However, we quickly devised a strategy to overcome this.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of an internet service provider company that has been in operation for 10 years. We help mid and enterprise level companies manage their networking.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

We were already using a CRM platform to manage our ever growing list of clients. However, the existing platform was becoming less and less reliable as we used it. We felt there were essential features that were missing and overall the CRM simply wasn’t managing our client data like it should have. We were in the market for a solution that would streamline our customer relation management and cross-departmental operations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We implemented an out-of-the box CRM solution in order to manage our customer data. Our sales, billing, and support teams had been using various applications to store and manage their data before this. Our old approach was slowly turning our data into a mess and it made our operations incredibly inefficient. The out-of-the-box CRM we implemented didn’t make a massive improvement because it lacked a lot of features that our teams needed.

This is why we decided to have the CRM customized. We needed a number of custom features to be added to our CRM solution. Our team needed functionality that would allow them to group client data based on where their offices/branches were located. We were also looking to integrate our CRM solution with a number of tools that our support and sales team were using.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Tech Pandas was great to work with. After our initial meeting with their project manager, the company provided us with a comprehensive proposal that was tailored to our requirements. Once we accepted their proposal, Tech Pandas began working on our solution right away. Their project manager kept us in the loop throughout the duration of the project, which gave us a clear idea of where our CRM was standing at all times. The team was also helpful throughout the implementation and bug fixing phase of the project.

How many people from the vendor's team worked with you, and what were their positions?

Given the nature of our business, we have a number of technical personnel in our staff. However, we didn’t have the manpower to customize our CRM on our own. This is why we reached out to Tech Pandas. Tech Pandas was primarily in contact with my partner, the CTO of the company. Their project management was our POC and they were available via email at all times. Tech Pandas did all of the heavy lifting while keeping us up-to-date.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The customizations that Tech Pandas made to our CRM were immediately effective. Once our team had gotten a hang of the new features, we were able to streamline our client relations management by a large degree. Our sales and support teams benefitted the most from these customizations.

Describe their project management style, including communication tools and timeliness.

Overall, their communication is great. In terms of deadlines they usually meet them but sometimes I ask a lot and it can get tight! We keep in touch via meetings, phone calls or emails to stay up-to-date with what's going on at our end too as well as providing status updates daily so that everything doesn't fall through the cracks.

What did you find most impressive or unique about this company?

I've had the pleasure of getting to know Tech Panda's leadership over many months, and I can say that they are indeed great people. They understand what it takes for their company to thrive — they focused on providing high-quality services while staying within budget.

Are there any areas for improvement or something they could have done differently?

The company needs to be more cautious about setting deadlines for their projects. They’re very used to being able to deliver on most things, but I think they should add a little bit of caution before saying yes too quickly or making promises that might not always come through as planned.

BACKGROUND

Please describe your company and your position there.

I am an IT Engineer for a Manufacturing Company. My team is responsible for implementing and maintaining all back-office applications, including finance HR Payroll Processes Procurement CRM. These are just some of the many solutions that we provide our clients with.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas ?

Tech Pandas has been a crucial partner of ours since we first started working with them. They've worked on all sorts, from helping implement cloud solutions like Salesforce or giving custom support for an ancient in-house CRM system that's still used today.

SOLUTION

How did you select this vendor and what were the deciding factors?

After reaching out to my peers internally and externally for recommendations, I was told that Tech Pandas is a great company that one can depend on. After looking at three different vendors recommended by co-workers who have had successful experiences working alongside them in the past year or so (including VP Technology himself), we decided they were definitely up our alley--so much so that when it came time to make an appointment online right away.

Describe the project in detail and walk through the stages of the project.

I found them through word-of mouth and my own experience. In a previous job, I had talked to the CEO about potential work opportunities in cloud services before referral from someone that knew him personally as well as being referred by our network of contacts at other companies who used their service so they were able put us in touch with some great people.

How many resources from the vendor's team worked with you, and what were their positions?

The team at Tech Pandas is building a tool that will revolutionize how we track and analyze data from IoT devices. They've been integral to the success of our mission-focused business by helping us develop an engine for real time analysis, which gives law enforcement faster access into what's happening on their fields or in custody without having rely solely upon human inspectors who may not be accurate enough due out inconsistent sources such as cameras recording things two different ways because someone could have moved slightly while taking photos but still look entirely different when displayed side by sides.

Their work also encompasses backend services running past security measures so these insights can be delivered quickly through near -real Time processing capabilities.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their agile development process is a great way to encourage accountability and responsibility. We use daily standups, three week sprint cycles with deadlines that are set in stone by committing work item(s), tracking progress using Jira or Basecamp features as needed; it's all based on your needs!

This system really helps you stay focused because if one person doesn't have their tasks completed for any given time period then the whole team will need re-prioritizing quickly-- this gives them plenty of ways not only identify what needs done but when too so there isn’t anything left over at the end of day.

How effective was the workflow between your team and theirs?

The people that we’ve worked with have been in different situations and needed support from our team. We are here to help every single one of them find something they love doing, be it part-time or full time.

What did you find most impressive or unique about this company?

We're working with a team from Tech Pandas, and there are no language or cultural barriers. I've really enjoyed getting to know the people on this offshore group over here; it's been great seeing how hardworking they all seem even though we work different hours!

It helps make sure everything gets done in time too because you never want any delays due your location being so far away - especially when deadlines loom large like these projects do. I think their smarts also have something to do with why things go smoothly between us as well (aside from just general competence).

Are there any areas for improvement or something they could have done differently?

Finding a common time for design reviews and team meetings can be challenging. I don’t think they could do anything better because when it's required, the company has been flexible with their schedule while we've also tried our best to keep ours as well. There are always seven hour differences which makes compromises necessary no matter what you want out of this situation.

BACKGROUND

Please describe your company and your position there.

I work as a COO of the company. We operate in the construction industry and make use of advanced technologies for planning and managing our projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

We were looking into improving our existing software solution in order to meet our competition and also improve integration with our new hardware.

SOLUTION

How did you select this vendor and what were the deciding factors?

The team at Tech Pandas was very responsive and proactive. They took an interest in understanding our application's flow, as well as giving us suggestions on how best to improve it for the long term.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We use a variety of IoT devices in our line of work. In order to manage these devices, we already had a software solution in place that was responsible for managing our entire workflow. Our company has expanded over the years and our existing software solution was no longer fulfilling our growing requirements. We were in the market for a customized web app that offered scalability, integration with a variety of hardware, and could meet a long list of business specific requirements.

How many resources from the vendor's team worked with you, and what were their positions?

The Tech Pandas team was professional and talented at every stage. From the start, their attention to detail made them stand out from other companies that we researched for our product needs; they were always willing to go beyond what's required or ask questions if there was anything unclear about one of the stages in this process. The way everyone works together-from management down through all levels of staff -shows how committed these people are not only about getting projects done but also taking pride when clients come back because you know quality service will be delivered right off gate!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project stages have all been completed successfully. Their design has been well received by customers and the flow of their applications follows our requirements perfectly. Tech Pandas delivered all milestones with excellent quality too!

Describe their project management style, including communication tools and timeliness.

Tech Pandas delivered work in a professional and timely manner. They assigned an expert team to our project, which delivered quality work before the deadline with no issues whatsoever! Throughout the course of our project, we were in direct contact with the company’s project manager. This made staying up-to-date on the project and having our needs heard very easy.

What did you find most impressive or unique about this company?

We were quite impressed by their ability to comprehend and understand our requirements from the beginning. Tech Pandas quickly understood what we needed for this application, even though it was not something they usually work on. Their extensive knowledge in terms of programming applications made them an excellent match for us!

Are there any areas for improvement or something they could have done differently?

Our team is thrilled to be working with them. In fact, we cannot think of a better partnership that would suit us!

BACKGROUND

Please describe your company and your position there.

I am a CTO at Fytech. We offer technological solutions to solve client and user problems. Currently, we are operating in Newcastle in Australia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

We were looking for an agency that can help us develop a mobile application for the automotive industry in Newcastle. In this project, our biggest challenge was coming up with a business model that fulfils the user needs and simplifies the process of acquiring an automotive service or a product. The team at Tech Pandas guided us through the process of understanding the scope of our application. We will soon be launching the app for both android and iOS platforms.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since the beginning, the team at Tech Pandas initiated communication and asked questions to fully understand the idea of developing the application. Their sales team was responding quickly to each of our concerns and was very proactive. They took special attention to understand the flow of our application. They also gave us relevant suggestions on how we can improve our application.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The major goal of our project was to create an application that connects the user needs with various automotive service providers in the vicinity. We wanted to create a quick, simple and secure tool that locates relevant providers. During the initial development phase of the product, we developed a flow for the application. Tech Pandas quickly understood the needs and delivered a suitable proposal. In addition to the mobile application (Android and iOS), we are aiming to develop a website with the same exact features as the app as well.

How many resources from the vendor's team worked with you, and what were their positions?

The team at Tech Pandas was not only organized and well-structured, but also professional and talented. Starting with the sales process, the team was always cordial and willing to coordinate and help us out with our concerns. At this stage, the BA was also taking part to understand the project requirements. Throughout the development, the project manager (PM) was in direct contact with our team during the whole process. Their team of developers had expert programmers, web developers, and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far, each of the project stages have been successfully completed. Their application design was well perceived by the customers and the flow of the application was according to our requirements. Tech Pandas delivered the well-designed prototypes and websites within the deadline as well

Describe their project management style, including communication tools and timeliness.

Tech Pandas developed a mobile application for the automotive industry allowing users to purchase/sale, search for spare parts, and acquire automotive services. The team is developing the mobile app for both Android and iOS platforms.

What did you find most impressive or unique about this company?

We were quite impressed by their ability to comprehend and understand the requirements from the beginning. Tech Pandas immediately understood our requirements and quickly defined the modules and functionalities required for the application. They have extensive knowledge and expertise in application development which was a critical aspect in our project.

Are there any areas for improvement or something they could have done differently?

Tech Pandas has delivered excellent work until this point! We are very pleased with the quality of their product and services. We definitely hope to maintain a long-term relationship with the company. No doubt, Tech Pandas will be our go-to option for development in future projects.

BACKGROUND

Please describe your company and your position there.

Our company is one of the largest and well-known bearing manufacturers in the world. I am the head of analytics and digital solutions in North America. My role is to leverage technology and data information to find better solutions for communication, sales, increasing customer satisfaction, and operational efficiencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas, and what were your goals?

One of the major challenges we were facing was internal communication. We didn't have a proper channel or a platform to communicate effectively with the global team. After COVID-19, we realized in addition to communication; we didn't have an appropriate platform for sharing information, getting feedback, or have a general conversation within the company.

The company had two types of employees; one is administrative departments, and the other in manufacturing. People in the offices had emails and SharePoint, which easily gave them access to information compared to the employees on the production floor.

SOLUTION

How did you select this vendor and what were the deciding factors?

One click on Google, and a hundred different companies will pop up. But for us? We wanted to find the right mix of people, attitudes, and skillsets. For this, we talked to a lot of companies. A lot of bigger companies just felt like a number. It would have been hard to get their attention on the project. When we talked to Tech Pandas, I had a good feeling. They had competitive rates, were professional and agile, and had the tools and skill sets we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to develop a way we could communicate seamlessly with everyone in the company. Thus, we identified this gap, which really took form during COVID-19. We also wanted to connect our people to the customers and bridge this gap.

How many resources from the vendor's team worked with you, and what were their positions?

We probably had 4–6 employees when we first started, and they were a mix of different types of front and backend engineers. We had a project manager, a tester, and other people on our team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In terms of statistics, we started with the US market, which has around 4,000 individuals, and we achieved a 40% adoption rate. People are dubious since the app isn't necessary for them to use and a company-driven app.

We've also received feedback from consumers who indicate they enjoy using it and would like to see further improvements. It has set us on the customer path of how we conduct customer self-service since it may become the way they engage with us.

Describe their project management style, including communication tools and timeliness.

We spoke with a number of firms and were able to negotiate a really customized agreement with them. I talked to the director on several occasions, and if we had an issue, we could write him an email, and he would contact us to attempt to address it. Even on the development side, I've worked with several offshore teams in the past, and they essentially just fulfilled the criteria.

Tech Pandas went above and above; there were occasions when their lead worked late into the night to ensure that we met deadlines or repair bugs. That degree of responsiveness was critical to our success.

What did you find most impressive or unique about this company?

Their responsiveness truly set them apart from their competitors.

Are there any areas for improvement or something they could have done differently?

The first couple of weeks were a little difficult. I believe it is the case in every project. However, we soon become comfortable and started focusing on the project.

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of BeautyTabs, a luxury e-commerce beauty brand and publishing site.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

This was a complete revamp project. The goal was to improve the UI/UX, Backend CRM, and SEO architecture.

SOLUTION

How did you select this vendor and what were the deciding factors?

What was the scope of their involvement? We decided to build the platform using Shopify. Tech Pandas handled the back-end coding, while our creative director provided the designs. Despite the fact that Shopify offers a variety of design possibilities, they created a fully customized and unique version from scratch. The site includes a number of plug-ins and was designed for mobile and tablet devices.

Tech Pandas designed an app that transfers Amazon orders directly to our Shopify backend, as we already have an Amazon storefront. We also integrated third-party vendor apps that had to be re-coded to fit our site's style.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Tech Pandas developed a customized e-commerce platform using Shopify for the clients. The website is mobile and tablet-friendly and includes a range of plug-ins. It also integrates third-party vendor apps, including Amazon Storefront.

How many people from the vendor's team worked with you, and what were their positions?

They assigned an account executive to act as a point of contact between us and their technical staff. Depending on the scope required at the moment, four or five individuals worked on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They took a proactive approach to keep the project on schedule, ensuring that we receive a quality product on time. I've previously worked with developers who I had to track down to get responses or project updates. In fact, this often turns into a full-time job. Tech Pandas, on the other hand, was always fast to respond and present options, ensuring a successful outcome. Our website functions smoothly and does not crash. We discovered a few bugs along the way, but Tech Panda was quick to fix them. Overall, we're very pleased with their quality of service.

Describe their project management style, including communication tools and timeliness.

We kept spreadsheets that were accessible to both teams. These featured line items allowed us to make comments on a regular basis. Despite the time zone difference, someone was always available by phone, and we occasionally spoke via email as well.

What did you find most impressive or unique about this company?

Transparent communication is very important when you are working with overseas developers and I truly appreciate their responsiveness throughout the project. They were quick to respond and immediately got back to us the cause of any query or concern. Unlike other vendors, they kept up continuously updated regarding the progress of the project. They accomplish every goal that they set out to do, which was pretty impressive. They would offer alternative solutions and go the extra mile whenever we made any requests.

Are there any areas for improvement or something they could have done differently?

Unfortunately, the initial account manager lacked attention to detail. Tasks were falling through the cracks, and they couldn't always respond to our team's technical questions. Nonetheless, after we highlighted the issue, Tech Pandas put us in direct contact with their technical director, and the procedure progressed much smoothly.

BACKGROUND

Please describe your company and your position there.

We are one of the leading, multi-category consumer goods businesses based in Berlin. Initiated in 1902, the company has grown into one of the leading consumer goods suppliers within the industry. As the corporate communication manager, my responsibilities include setting the local communication strategy for the Berlin market based on our business objectives. Apart from this, my role also includes developing plans and activities in external and internal communication.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech Pandas , and what were your goals?

We hired Tech Pandas to help define, design, and develop an internal comms channel for internal communication across business clusters in 8 countries. We have a large diverse team working in different environments all over the world. For this reason, we needed a tool that could connect all employees and leadership teams in a very efficient and quick manner.

We wanted a platform to exchange comments, share news, and enable two-way communication within a cluster of more than 2,000 employees. What were your goals for this project? Looking from an organizational point of view, we were expanding the business cluster from 3 countries to 8. This meant interlinking different languages, cultures, and processes on several different levels.

To make sure we do this successfully, we needed to develop a solution that allows the company to transparently share information with all the employees within the new organizational structure. This would allow the employees to feel involved and engage as a single team working towards the same company goals.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our brand teams had previously collaborated with Tech Pandas on past projects, and the agency was well-versed in both our company and the industry. As a result, we decided to pursue this opportunity with the same group of people. Moreover, we are familiar with their quality of work and work ethics and we are very pleased with it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Beyond is a mobile application that allows the company management to create simple posts to highlight important news within the organization and share success stories. The app will also feature multiple channels (based on countries and organizational units) allowing only relevant information to be shared with interested parties.

End users can interact by posting responses, photos, or short videos in the form of comments or reactions such as "Well done" or "Like" to express how they feel. Employees can use a built-in directory to discover “similar” professionals within the BAT family and contact them, ensuring that individuals from diverse backgrounds can share their knowledge and experiences with their colleagues.

How many people from the vendor's team worked with you, and what were their positions?

The core team consisted of a Project Manager (PM), User Experience/User Interface Designer (UX/UI Designer), an Android and iOS developer, and a back-end developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application serves as one of the key activities that helped us build better and stronger bonds within the organization clusters. We have received very positive feedback from our employees across the business sphere.

Describe their project management style, including communication tools and timeliness.

At the agency, we had a designated Project Manager with whom we could communicate project updates. The Tech Pandas team double-checked all design and functionality decisions with us and made sure we were informed about the milestones they had achieved and the work that needed to be done in the future.

What did you find most impressive or unique about this company?

They were keen to understand the company objectives, employees, and relevant processes for internal communication. They immediately jumped at our initial idea of an internal communication app and devoted their time to really understanding the underlying problems that we were facing in connecting all of our employees into one team. After a lot of joint meetings and research, their team proposed an ideal concept and approach that met all of our companies’ key needs.

Are there any areas for improvement or something they could have done differently?

We had an absolutely amazing experience working with them. Whenever we had any issues with the app or wanted to improve its functionality, their team was always proactive and ready to bring out-of-the-box solutions to the table. What's more, is that they maintain excellent communication with the team leaders throughout the project. So, I really can’t think of any areas of improvement. This was truly a team effort between the agency and our company.