Can you share any outcomes from the project that demonstrate progress or success?
To be frank with you, we have never had it more rosier since the re-engineering of our website! Apart from increased traffic, things became more easier in the office. We now rely on lesser hands to accomplish more and bigger tasks. The information that we have initially been repeating on phones or disseminating through flyers are now on display on the website and we have also been able to make some savings.
How effective was the workflow between your team and theirs?
Perfect. I was the one in charge and we always meet as schedule and there was actually no disagreement at any one time
What did you find most impressive about this company?
They have a knack to discern problems and make necessary recommendations at fantastic price! We were expecting a huge bill but after studying our situation and actually seeing things, the company gave us their best for the paltry sum we paid. Also at the initial stage when we were finding it difficult to work on the site, the company will attend to the work on our behalf while firmly insisting that we can handle them on our own until we became perfect.
Are there any areas for improvement?
In life, nobody is perfect and I expect them not to rest on their oars and to continue to put in their bests at all time. There is always room for improvement and they should continue to appraise themselves of latest technologies and better ways of doing things.