Tech O'Clock

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a consulting company. We are ISO Implementation and Certification company. We also run human capital training and development courses in conjunction with overseas training partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech O'Clock, and what were your goals?

We engaged this team to develop our website for us with the expectation of having expected patronage from traffic on our site at the end of every month.

SOLUTION

How did you select this vendor and what were the deciding factors?

This vendor was introduced to us a one of there clients who have enjoyed their services in the past. We shortlisted 3 other vendors with them and based on their performance during the interview, they were the most preferred vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had the introduction meeting where we discussed about what we do and how want we want to feature on the website. Within few days, a sketch of the website was designed and reviewed. After this the website was finalized in about three weeks. Domain name was bought and the website was launched.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was the one we directly interacted with but we didn't know how many people worked in the background.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the website was launched, there was a significant increase in the number of leads from the site.

Describe their project management style, including communication tools and timeliness.

The project manager was committed to timely submission of deliverables. If there is any delay he communicates appropriately and carries every member of the team along

What did you find most impressive or unique about this company?

The layout of the site is professionally handled and the appearance is catching.

Are there any areas for improvement or something they could have done differently?

When we launched there were some problems sending mails from the contact form which was immediately rectify by the team.

BACKGROUND

Please describe your company and your position there.

We are a real estate marketing company. I am the CEO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech O'Clock?

For web development

What were your goals for this project?

To help reach more online presence and also help our clients have access to our properties

SOLUTION

How did you select this vendor?

They were recommended to us and among 6 other vendors they were picked mostly for their proactive thinking

Describe the project and the services they provided in detail.

They helped developed and optimize the company website

What was the team composition?

They were efficient and proactive

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Clients were more satisfied having direct acces to our properties rather than the old fashioned way of calling and making request. It also created time efficiency on our part and that of the clients in making their choice of property

How was project management arranged and how effective was it?

The team was efficient and gave regular feed back on progress. The best part was they delivered before due date

What did you find most impressive about this company?

They took the job out of my hand by going beyond my imagination. They knew exactly what I wanted and even more.

Are there any areas for improvement?

At my level of satisfaction I would say NO

BACKGROUND

Please describe your company and your position there.

We, GL Consult, are a business firm that does QMS, HRM, PM, HSE 12&3, CRM outsourcing for firms and we also train fresh graduates and other individuals in professional courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tech O'Clock?

The re-designing and upgrading of our website to be more professional and to include online training, testing and grading of our participants for the award of certificates.

What were your goals for this project?

We want participants to be able to attend our trainings online and to remove the problem of conducting tests manually. We want people to be able to contact us even when we are officially close and to boost our market share

SOLUTION

How did you select this vendor?

He voluntarily offered us his services when he visited our website and saw how unprofessional it was then. He also noticed that we had to contact our previous agent before we can do anything on our site.

Describe the project in detail.

The project involving changing to C-press (or something like that). He practically yanked down the site and restructured everything to looking and working better. He simply the whole process and train us to work on the site without referring to him unless if there is any major issue. He also helped in marketing our trainings on FB

What was the team composition?

Well, Jimoh attended to us directly himself as he was just starting then. Although, he has other members but he dedicated himself personally to us as he believe that we are in a position to get him more referrals, which we have since been doing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

To be frank with you, we have never had it more rosier since the re-engineering of our website! Apart from increased traffic, things became more easier in the office. We now rely on lesser hands to accomplish more and bigger tasks. The information that we have initially been repeating on phones or disseminating through flyers are now on display on the website and we have also been able to make some savings.

How effective was the workflow between your team and theirs?

Perfect. I was the one in charge and we always meet as schedule and there was actually no disagreement at any one time

What did you find most impressive about this company?

They have a knack to discern problems and make necessary recommendations at fantastic price! We were expecting a huge bill but after studying our situation and actually seeing things, the company gave us their best for the paltry sum we paid. Also at the initial stage when we were finding it difficult to work on the site, the company will attend to the work on our behalf while firmly insisting that we can handle them on our own until we became perfect.

Are there any areas for improvement?

In life, nobody is perfect and I expect them not to rest on their oars and to continue to put in their bests at all time. There is always room for improvement and they should continue to appraise themselves of latest technologies and better ways of doing things.