TDCM

BACKGROUND

Please describe your company and position.

I am the CEO of Reinvigoration

Describe what your company does in a single sentence.

Reinvigoration is a leading global expert operations consultancy, innovative learning and enterprise platform provider, enabling organisations to transform their operations and deliver excellence with certainty, every time.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TDCM to accomplish?

Develop a web platform to deliver learning journeys and manage project implementation

SOLUTION

How did you find TDCM?

Upwork

Why did you select TDCM over others?

• Pricing fit our budget
• Great culture fit
• Took time to really understand our needs

How many teammates from TDCM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to develop a cloud-hosted enterprise SaaS product that: 

• enables organisations to develop the capability of their people through immersive and structured learning journeys
• manage the skills development approach
• manage certifications / awards
• provides a rigorous approach to assuring quality and appropriately governing any operational transformation improvement or change initiative
• track the benefits of implementation 

The platform needed to be fully customisable to organisation's branding guidelines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

TDCM have built a fantastic, unique platform for us. It delivers all of our initial requirements and we have since continued to partner to enhance the product further. They have been a great partner to work with. Highly skilled, dynamic team and excellent leadership.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have worked on a visible shared plan and most milestones have been delivered on time. Where things were due to take longer, this was always communicated and discussed, so no surprises. The team have been super responsive. We have changed priorities at times and these have been accommodated. Also, they have challenged our thinking to ensure we get the best outcomes

What was your primary form of communication with TDCM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showcase a great culture, a dynamic team, a true partnership perspective, and top-quality technical skills.

Are there any areas for improvement or something TDCM could have done differently?

Not to my knowledge

BACKGROUND

Introduce your business and what you do there.

I’m the director of Forté Music, a music discovery mobile-based platform. We’re soon to become an e-commerce and monetization store for artists. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TDCM?

We needed to develop our mobile application.

SOLUTION

What was the scope of their involvement?

TDCM has developed our Android and iOS app, including full stack development and UI/UX design. Initially, I brought TDCM drawings, and they designed the app from there. TDCM has designed the logo and decided on the color scheme and fonts. 

TDCM has developed the MVP we’ve been using for the last six months. Our mobile app allows musicians to create a profile and upload up to three 22-second song clips. Artists can also show relevant links to their social media profiles, streaming platforms, ticketing sites, or merchandise stores. 

On the other hand, users can also create a profile and go through the different artists’ profiles, which showcase the 22-second clips with the song’s album artwork behind them. Users can swipe left or right depending on whether they like the music or not — kind of like they would do on a dating app. If they like the artist, the profile goes to a matches folder where they can follow the artists and get immediate updates about new shows and music releases.

Additionally, TDCM has helped us comply with music industry regulations. TDCM offered this service before we asked them to. 

What is the team composition?

We’ve worked with several professionals from TDCM throughout our engagement, around 3–10 team members depending on the project’s stage. 

How did you come to work with TDCM?

We originally found TDCM on Upwork. We posted a project looking for a full stack developer, and several professionals inquired. We held interviews, and TDCM understood our project and ideas. 

How much have you invested with them?

We’ve invested around $130,000 AUD (approximately $90,000 USD) with TDCM.

What is the status of this engagement?

Our ongoing partnership with TDCM started in January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The MVP developed by TDCM has been successful. We currently have around 1,300 artists' profiles and 2,800 users signed up on our app. We’re going to sign up a couple of schools coming up, so we should triple our user base in the next month with the students that are going to sign up. 

Moreover, we’ve had minimal glitches with logging functionality, and they were resolved in the first 12 hours once we reported it to TDCM. 

How did TDCM perform from a project management standpoint?

TDCM’s project management has been spot-on. Software development usually takes longer than expected, but TDCM stayed within our timeline expectations. They’re very precise. 

We communicate with TDCM through Slack and hold weekly Zoom meetings. We use ClickUp for project management.

What did you find most impressive about them?

I’m most impressed with TDCM’s honest feedback. They’re really straightforward; when TDCM realizes something isn’t going to work for our project, they don’t try to sugarcoat it and tell us right away. We appreciate that because we’ve saved time and money.

We’ve never met TDCM in person, but we feel like a strong friendship has grown over time.

Are there any areas they could improve?

The only issue we’ve had with TDCM was early on, since we’re located in different countries and speak different languages, we’ve had some communication barriers. However, we no longer have that complication.

Do you have any advice for potential customers?

I recommend you let TDCM give you feedback, propose ideas, and be honest with you. If we had pushed what we originally wanted for the app, we would have been very frustrated. If you listen to TDCM’s ideas, things will work out well.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a new travel venture. Currently my company has less than 10 employees contributing content in text and audio. Tourmeric is aiming to automate the itinerary creation and content delivery for the modern traveler.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TDCM?

We partnered with TDCM to start the development of the app from scratch. We have discussed the initial designs and started on the functionality. The plan was to approach this venture in a stepped way. So we identified the key functionality for the MVP and started the development.

What were your goals for this project?

Goal was to be in the app store within 6 months of starting the project. From a dev point of view the TDCM has delivered the within 4 months of engagement.

SOLUTION

How did you select TDCM?

I have reviewed more than 50 vendors from upwork and held more than 20 interviews. Before selecting TDCM I held 3 interviews with them to communicate requirements, review effort required and arrive to an agreeable fee.

Describe the project in detail.

We have set up regular comms channels, created Slack workspace and we also held regular update meetings (weekly and fortnightly depending on the development cycle). The team had a clear structure of Back End, Front End and QA. With the team we have reviewed multiple options on how to approach the app development and what 3rd party vendors we will be using.

What was the team composition?

Full on Scrum team with FE, BE and QA. Product requirements have been clarified from the beginning so BA and Product manager was not required.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 4 months of starting the project we had a fully functioning app in iOS and Android. The app had minimum number of bugs that we worked with the team to squash. We are now in business and in the app store.

How effective was the workflow between your team and theirs?

Excellent communication, speed of response and expectations management. I have been truly impressed with the professionalism and the quality of the team

What did you find most impressive about this company?

Their clear and concise communication as well as their timely delivery. Furthermore, the team has been very pleasant and professional to work with all along the project. I was so happy with TDCM that we are already discussing phase 2 with them

Are there any areas for improvement?

Nothing that is worth mentioning. As I mentioned I was very satisfied with the team

BACKGROUND

Introduce your business and what you do there.

I’m the former VP of engineering for import.io, a computer software firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TDCM ?

We were looking for an integration partner to write extractors. An extractor is essentially JavaScript-based instruction set that drives our product. TDCM was one of the partners that we brought in.

SOLUTION

What was the scope of their involvement?

Implementing our product requires a combination of writing JavaScript, Python, and using a proprietary tool to configure our product. Some projects are easy but many require heavy design and coding. We gave TDCM the harder projects, as they were consistently one of our top partners.

What is the team composition?

The number of people changed as the requirements changed. They were very flexible at ramping up and ramping down. On average, we had 8–10 people.

How did you come to work with TDCM ?

They were a preexisting partner when I joined. However, I reassessed all our partners and continued to do so on a regular basis. TDCM was quickly identified as one of our top vendors and it was a no brainer to keep working with them.

What is the status of this engagement?

I started working with them in August 2019 until I left in May 2020. Import continues to work with them today.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were successful at completing everything on-time, on-budget, and on-scope. The work was incredibly well-received — we work with multiple partners and TDCM is consistently one of the best.

How did TDCM perform from a project management standpoint?

I’ve always found their team to be professional and responsive. Whenever I contact them, they respond. They’re incredibly flexible with their time and catering to my schedule and communication preferences.

What did you find most impressive about them?

They impress across the board — flexibility, engagement, professionalism, organization, are all hallmarks of this high-caliber team.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

Hire them!

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Northern Foundry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TDCM?

I needed an outsourced team to quickly and cost-effectively develop the first release of a software product.

SOLUTION

What was the scope of their involvement?

Specifically, they developed the software, advised on the architecture, and implemented the final design. They did this on two separate occasions for me. One project was building a solution from scratch and the other had them working on an existing product. Some of the capabilities they delivered include image comparison, portal administration, user account processing, and payment processing. Most of their work was Ruby on Rails.

What is the team composition?

I’ve worked with five individuals primarily

How did you come to work with TDCM?

I’d outsourced with different companies for about a decade before I found them. They’d done a couple of projects for companies I was connected to on LinkedIn and their skillset seemed to logically match what I needed. After engaging on a small project that went well, I sent them a different project two months later.

How much have you invested with them?

We’ve spent just under $20,000.

What is the status of this engagement?

Our first project was in March 2019 and the second one wrapped up in April 2020. We’re now starting on a third project with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

First, what they quoted me was almost exactly what the final cost was, which is quite rare. Second, in terms of scope management, they did a great job of balancing needs that arose during the project with the original scope itself.

How did TDCM perform from a project management standpoint?

They have strong internal processes and leadership that allow them to not require any oversight whatsoever from my team. Their responsiveness to bugs, issues, or tweaks was very transparent and quick and as well.

What did you find most impressive about them?

Their internal project management and process skills allow them to be an instant addition to a development team without any ramp-up or additional processes.

Are there any areas they could improve?

No, not really. They’re the best team I’ve worked with in ten years.

BACKGROUND

Please describe your company and position.

I am the CEO of Perry Story Inc.

Describe what your company does in a single sentence.

The Perry Story mobile app automates social media content for real estate agents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TDCM to accomplish?

• Create user interface of mobile app
• Content Design
• Merge APIs and Databases
• Launch mobile application onto App Store and Google Play Store

SOLUTION

How did you find TDCM?

Online Search

Why did you select TDCM over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from TDCM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved taking digital renderings of UX and bringing them to life via mobile application. After the UX was created, TDCM helped with designing templates that our users would be using, and Integrating them in to the application. Once we had the basic functioning application, we linked the application to an MLS database. 

The bridge between this database and our application was crucial to be able to extract relevant media and information to automate the process of creating social media content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were 

1. getting a functioning application on Test Flight, and then 
2. being able to actually use the product ourselves with our own social media accounts. 
3. Having additional random testers be able to create subsequent accounts successfully and do the same was the last major milestone before 
4. launching the app onto the app stores. Another thing that demonstrates success that is ongoing is the ability to handle glitches and problems quickly so they do not slow the progress or reduce functionality of the application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite having time zone differences, we are very satisfied with TDCM's response time and attentiveness

What was your primary form of communication with TDCM?

• Email or Messaging App

What did you find most impressive or unique about this company?

They work very hard to overcome any issues or problems that arise.

Are there any areas for improvement or something TDCM could have done differently?

N/a

BACKGROUND

Please describe your company and position.

I am the CEO of Edmond Climate Network SA

Describe what your company does in a single sentence.

we are a A fully integrated climate value chain solution to help fashion and luxury companies in the ultimate purpose of fighting climate changes, by measuring, reducing and offsetting carbon footprint to achieve global decarbonization targets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TDCM to accomplish?

• full development of carbon footprint calculators
• Access Security system
• Payment systems

SOLUTION

How did you find TDCM?

Online Search

Why did you select TDCM over others?

• Pricing fit our budget
• Great culture fit

How many teammates from TDCM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of carbon footprint calculators starting from data base and formulas set by the client. 
• develop acess portal to calculators developed. 
• create API interface to allow massive import of data and elaboration of results. 
• Creation of payement system via stripe. 
• creation of user access dashboard access system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we have established regular meeting based on gantt charts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they have alway delivered items on time and in line with expectation

What was your primary form of communication with TDCM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Capability to listen and understand our need. They were always available to interact with us, and we worked on common values.

Are there any areas for improvement or something TDCM could have done differently?

nothing to be really reported