Find success on social media

Taylor+Goes is a London based creative, social media agency. Our clients trust us to create consistent, quality content, to nurture communities, and to deliver campaigns that resonate with their audiences. We help brands find success on social media.

Founded In 2014, what started out as a digital marketing business soon evolved into what we are now – a creative, social media agency dedicated to building relationships between brands and audiences. We work hard to understand our clients and use a strategic, data driven approach to create the environment for ideas to thrive.

Services

Strategy + Analytics
We’ll work with you to understand your business, audience and objectives to create an effective, measurable plan for success.

Content Creation
We’ll tell your story through copy, video and photography, carefully created and curated to express your brand and engage your audience.

Community Management
The voice of your brand online, we listen, interact and nurture to create a brand experience that encourages engagement + builds community.

Social Advertising
Target + retarget to scale your message quickly. We focus on promoting your best content to those most likely to love it too!

Multi-Lingual + Localised
Tell your story internationally, in a way that works locally. We’ll work with you to engage with audiences at home and abroad.

Influencer Outreach
We’ll help you develop relationships with powerful advocates and harness their influence to spread the word about your brand.

Campaigns + Launches
We’ll develop and execute creative campaigns that harness social media to get people talking about your products.

Live Event Coverage
Engage with audiences in real-time. Live broadcasts and event coverage add a dynamic, interactive element to your brand.
 

 
$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2014
Show all +
London, United Kingdom
headquarters
  • 3 Keeton’s Road
    London SE16 4EE
    United Kingdom

Reviews

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SMM for Publishing Firm

"People are interacting with our content at a much higher rate."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2015 - Ongoing
Project summary: 

Taylor and Goes provides long-term social media services, working on strategy, content, and implementation. They work on Facebook, Instagram, Pinterest, and YouTube.

The Reviewer
 
201-500 Employees
 
London, United Kingdom
Digital Marketing Manager, Publishing Firm
 
Verified
The Review
Feedback summary: 

Their efforts over the years have been successful, increasing customer interaction and ensuring the business grows. They maintain excellent communication, are proactive in their strategy development, and balance a strong focus on both community engagement and business growth.

BACKGROUND

Introduce your business and what you do there.

I’m a digital marketing manager for a publishing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taylor and Goes?

It mainly concerned our social media strategy and channels.

SOLUTION

What was the scope of their involvement?

They're managing all our social media channels and strategy, as well as our content strategy. We’ve been working together for nearly four years, on all our social media content, and on putting in place the new strategy for it. We use Facebook, Instagram, Pinterest, and YouTube.

They create content and post it on our behalf, based on our priorities. They respond to comments as well.

What is the team composition?

I’ve worked with 2–3 people from their team. We have one main account manager, so I don’t know the exact numbers.

How did you come to work with Taylor and Goes?

I found them on LinkedIn. They sent me a message so I had a meeting with them and decided to give them a try. They were the agency we needed, and we’ve been growing together.

What is the status of this engagement?

We started working with them in December 2014 or January 2015. The collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been growing; people are interacting with our content at a much higher rate. I’m really happy, which is why I’m still working with Taylor and Goes. We’ve been changing our content strategy under their direction, and our social media followers seem to really like it.

How did Taylor and Goes perform from a project management standpoint?

They perform well. We communicate through email and have face-to-face meetings once a month, in which we review the strategy. We also have reviews every three to six months.

What did you find most impressive about them?

They’re proactive and always looking at the ROI, which is important from a company and business standpoint. We need to be focused on community management, as well as on driving orders and growing the business.

Are there any areas they could improve?

No, I’m quite happy with them.

Do you have any advice for future clients of theirs?

Tell them your strategy and what you want. They will give you what you’re looking for.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Management for a Grocery Chain

“We're very happy with their services.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Taylor and Goes manages social media platforms and assists with YouTube videos, an online shop, and advertising.

The Reviewer
 
United Kingdom
Leandro Rocha
Director, Brazilian Centre
 
Verified
The Review
Feedback summary: 

The user engagement is on the rise and the sales through the online shop have increased. Creative and knowledgeable, Taylor and Goes produces unique posts with little supervision, while their willingness to go above and beyond to meet all needs earned them trust.

BACKGROUND

Introduce your business and what you do there.

I'm the director of a chain of butcher and grocery shops.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taylor and Goes?

We were working with another agency, but we were not satisfied with their services. We started looking for a new company to manage our social media.

SOLUTION

What was the scope of their involvement?

They manage our Facebook, Twitter, and Instagram accounts. They also help us decide which videos we can post on YouTube. We have weekly meetings, but mostly they handle everything: they do the research, find interesting things to publish, and write all the posts.

What is the team composition?

I mostly work with Thyago (Director, Taylor and Goes).

How did you come to work with them?

It was a referral from someone who worked with them previously. We had a couple of meetings with Taylor and Goes and decided they'd be a good fit.

How much have you invested with them?

We've spent around £36,000 GBP ($47,200 USD).

What is the status of this engagement?

We started working with them in January 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen more user engagement and likes, which we attribute to their work. We also have an online shop, and our sales have increased since we started working with Taylor and Goes. We're very happy with their services.

How did they perform from a project management standpoint?

We mostly use email and WhatsApp to communicate and we haven't had any issues.

What did you find most impressive about them?

They're very creative and come up with unique ideas every week.

Are there any areas they could improve?

We're currently discussing new ways to produce advertisements and email newsletters.

Do you have any advice for potential customers?

Spend time discussing everything with them and get involved with the work. They're a strong company and have a lot of good tools, so use them as much as possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for an Immigration Company

“Taylor and Goes is a social media expert; they know what they’re doing.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2016 - Ongoing
Project summary: 

Taylor and Goes did social media marketing for an immigration firm. They developed a marketing strategy and corresponding campaigns, created accounts and posts, and processed inquiries and leads.

The Reviewer
 
London, England
Francine Mendonça
Executive Director, LondonHelp4U
 
Verified
The Review
Feedback summary: 

Taylor and Goes significantly increased engagement with social media users, enhancing the firm’s visibility. They deliver strong professionalism, cooperation, and integrity alongside excellent creativity and ideas. They also offer responsive communication and helpful reporting.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of LondonHelp4U, an immigration company where the mission is to help families and businesses with visa applications. We are recognized by the institutions that control and regulate immigration in the U.K. LondonHelp4U is the group, while the other two brands are part of it.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taylor and Goes?

They’ve helped us with our social media marketing.

SOLUTION

What was the scope of their involvement?

Taylor and Goes created campaigns, strategy, and posts for LondonHelp4U and our other services. They created all our social media accounts and made strategy documents for our three brands. Taylor and Goes reviewed social media and created content for Facebook, LinkedIn, Twitter, Instagram, and YouTube. They’ve provided weekly planning, creation, and the scattering of posts for LondonHelp4U. They also reply to service inquiries on Facebook, and they send us leads.

What is the team composition?

The director is my main point of contact.

How did you come to work with Taylor and Goes?

My marketing manager and I discussed what we could do to improve our social media, and he referred Taylor and Goes to me. We’d had contact with other agencies, but we preferred Taylor and Goes, so we made a one-year contract.

What is the status of this engagement?

We started working with Taylor and Goes in October 2016. We recently ended our contract because of financial reasons on our end. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Taylor and Goes provided reports on the posts that people engaged with the most. On our last report from April 2018, we saw a 1% increase in inquiries since the previous date. The total engagement increased by 41%.

How did Taylor and Goes perform from a project management standpoint?

We have a great relationship with them; they’re helpful and trustworthy. Whenever we’ve needed to talk to them, they were online and replied to us as soon as possible. Everything was good. Thyago (Director, Taylor and Goes) is very helpful. They brought good ideas to every meeting about what we could improve on social media.

We were in touch with them every week to discuss what we could promote. We had a meeting every month to talk about what we can improve, what we’ve done, and which posts went well.

What did you find most impressive about them?

Taylor and Goes is a social media expert; they know what they’re doing. They are a professional company. We’ve tried working with other agencies, but we didn’t feel confident in them.

Do you have any advice for future clients of theirs?

Clients need to compare different agencies, see what benefits each one has, and know what they need. Giving the provider a list of goals will allow them to help you. Search for other agencies, and you will see that Taylor and Goes is better. They’ve worked well for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Taylor and Goes is great, and I recommend them strongly. We recommend them to anyone who asks us about social media marketing.