Helping Breakthrough Brands Break Through

Taylor Design is a graphic and web design studio based in Stamford, Connecticut. We provide communications services for corporations, colleges, and businesses of all kinds, including graphic design, branding, website design, and e-marketing. We aren’t a design firm that throws the same aesthetic at every new assignment. We aren’t addicted to a certain look. At Taylor, design is less about cosmetics than ideas.

Business performance, marketing flexibility, real time analytics, 1-to-1 customer connections, your sales and marketing goals—these are the things that drive our decisions. 

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1992
Show all +
Stamford, CT
headquarters
  • 247 Main Street
    Stamford, CT 06901
    United States

Portfolio

Key clients: 

Columbia University, Terex, Northwestern University, Muehlstein, Harvard University, Marlin, Starwood, Brigham & Women's Hospital, Ideal Fish, Konica Minolta

Starwood Capital Group Website Image

Starwood Capital Group Website

Starwood Capital Group is a private investment firm with $37 billion worth of global real estate assets under management. Looking to attract young talent and distinguish the firm from its more conservative Wall Street competitors, the Starwood marketing group engaged Taylor Design to give its websites a more polished and contemporary look. The design team jumped right in, emphasizing location imagery to project a bold
sophistication while highlighting the incredible portfolio of Starwood Capital Group assets around the world. Incorporating the latest interactive techniques, the sites feature tablet- and phone-friendly navigation, easy-to-use content management systems, mapping tools, and search engine optimization. The result: stunning first impressions for the different properties and of Starwood as the savvy market leader.
Konica Minolta Healthcare Americas Website Image

Konica Minolta Healthcare Americas Website

After years of research, Konica Minolta Healthcare Americas planned to unveil a new product at the 2019 annual US radiology trade show. Called Dynamic Digital Radiography, the technology gives clinicians up to 20 seconds of physiological movement with a simple acquisition—essentially an x-ray in motion—performed by radiology staff without the need for a physician. Konica Minolta requested a tool to educate radiologists and
hospital administrators on the benefits of this game-changing, cost effective technology. Taylor Design created a custom interactive tool to highlight the seemingly endless thoracic and orthopedic applications of DDR, including clinical findings for chest, diaphragm, lung, spine, shoulder, wrist, ankle, and knee. The product was a big hit and earned the top AHRA Innovation Award for 2019.
Connecticut Department of Mental Health & Addiction Services Image

Connecticut Department of Mental Health & Addiction Services

When the Southwest Regional Mental Health Board received a grant from the state’s Department of Mental Health & Addiction Services to develop a website for young adults dealing with mental health issues, the board turned to Taylor Design. The challenge was to create a youth-oriented, information-rich site that would guide young adults in finding the help they need to feel good about themselves—and their future. The new
website, Turning Point CT, makes it easy for young people dealing with mental wellness to learn about the options available to them through Connecticut’s behavioral health system. It has proved to be both engaging and useful. In its first five months, Turning Point CT recorded 22,000 page views and averaged 900 unique visitors each month.
Ideal Fish Website Image

Ideal Fish Website

Ideal Fish is a land-based aquaculture company in Waterbury, Connecticut, that raises an ocean-going fish, branzino, in a close-containment, recirculating aquaculture system. The company’s entrepreneurial leadership team came to Taylor Design with a business plan and a name, but no logo or other visual way to express the company’s brand. We began by seeking to fully understand their goals and how they wanted to convey themselves.
We dove deep, learning about the business, customer types, how the facility was organized, and how it would appear to visitors. The completion schedule was aggressive to coincide with and help launch the sales effort. We developed the brand identity, which included a new logo and brand system, a website, and presentation templates. Ideal Fish shipped to stores in the Northeast on schedule, first with exclusive retail partners Balducci’s and Kings Food Markets. This innovative company is on track produce 350,000 pounds of branzino this year, and other retailers will soon join its list of valued partners.
Brigham & Women's Hospital Image

Brigham & Women's Hospital

As a major teaching hospital of Harvard Medical School, Brigham and Women’s Hospital serves patients from New England, throughout the United States, and from 120 countries around the world. The hospital’s flagship magazine—distributed to more than 40,000 donors, volunteer leaders, hospital staff, and patients—had not changed significantly since its redesign in 2003. Moreover, the editorial content had gradually become more
research-based. The hospital’s Development Office hired Taylor Design to revamp and relaunch the publication with a goal of deepening its engagement with supporters, friends, and donors. In addition, they wanted to launch a dynamic digital presence to more fully engage today’s younger philanthropists. Taylor Design diagnosed the challenge through extensive research, which informed all design and development decisions. The new magazine showcases advances in patient care, medical education, research, and community health, while also raising awareness and communicating key fundraising messages to a diverse audience. Most importantly, it reinforces the hospital’s leadership as a research powerhouse across many specialties and honors the institution’s heritage of providing patient care that is second to none.
Marlin Website Image

Marlin Website

A pioneer in digital communication in the workplace, Marlin provides corporations and institutions with software, industry-specific content, hardware, and support to help companies reach workers without access to email or smart phones at work. Marlin’s senior executives worried that the brand was growing stale. They tapped Taylor Design for a refresh that would make them stand out from industry competitors and upstarts. After
developing a detailed strategy that clearly articulated a new company brand position, our team redesigned the company’s logo, publications, digital templates, presentations, and sales tools. The user experience of the new website was restructured to appeal to different audiences, boasting an upscale and contemporary look, modern typography and colors, engaging charts, icons, infographics, and ample use of Marlin’s category-specific product visuals. After six months, the metrics revealed the traffic was up 63% and new business from web leads increased a whopping 181% over that same period. Marlin is attracting more qualified leads that convert to customers faster, while the website continues to garner compliments from prospects and customers.

Reviews

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Web Design & Dev for Nonprofit School & Community Org

"We were always able to address things that weren’t working, and they would come up with great alternatives."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Mar. 2018
Project summary: 

Taylor Design developed and designed a completely new website in WordPress.

The Reviewer
 
201-500 Employees
 
Brewster, New York
Jennifer Milillo
Director of Marketing & Communications, Green Chimneys
 
Verified
The Review
Feedback summary: 

 The client has received positive feedback on the new website. The team at Taylor Design is easy to work with, smart, and creative. They offer high-quality services at a competitive price and tailor their solutions to meet the client’s needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and communications for a nonprofit education and human services organization.

Our primary service is therapeutic education school and residential treatment for children with special needs. We also operate community programs such as summer camps and outdoor education for school groups.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Taylor Design?

We wanted to develop a new website and make it mobile-friendly.

SOLUTION

What was the scope of their involvement?

They fully re-imagined our website based on our need for a mobile-friendly format and improved user experience. First, we determined the traffic to the existing website and what our audience would benefit from on our new website. They built off our existing brand identity to develop their designs.

What is the team composition?

Dan (President/Creative Director) was very involved. We also worked with a senior art director, a designer, and a developer. 

How did you come to work with Taylor Design?

We had been on their direct mail list for several years. There was a particular mailing that featured a project that really resonated with me, so I decided to call them. 

How much have you invested in them?

We spent around $75,000. 

What is the status of this engagement?

We worked together from January 2017 until early-2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s easy to track the analytics of the site. Their design met all of our needs. It segments our business so that it is easier for users to find what they need. We also get a lot of compliments on our website. The design is up-to-date and works well for us. 

How did Taylor Design perform from a project management standpoint?

They are well structured, professional, and accessible. It was a great working relationship; very collaborative. We were always able to address things about the project that didn’t work for us, and they would come up with great alternatives. They’re there for us when we need technical support or have any questions, even though the web design project is complete. 

What did you find most impressive about them?

Their web developer was top-notch, she can do anything. I found their whole team to be creative and great to work with. They were also competitively priced and had experience working with our clients in our industry. 

I would also say I give them a lot of credit for grace under fire. They had to make a presentation to our board without me there. The board only wanted to talk to them. Dan was as cool as a cucumber. I think I recall that a couple of awkward questions came up during that presentation, but Dan handled it well. He's diplomatic, smart, and forthcoming. 

Are there any areas they could improve?

No, I didn’t see any deficiencies in our relationship. 

Do you have any advice for potential customers? 

It’s important to be a good client and be thoughtful about your own needs before you start discussing them with a vendor. It’s also helpful to listen when they’re providing advice.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Annual Print & Online Design of Annual Report for Non-Profit

"They do whatever it takes to make it a special thing for us every year."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2002 - Ongoing
Project summary: 

Taylor Design provides ongoing design support for a yearly brochure and overview document for a national nonprofit. They consistently bring in new technology and variations including interactive PDFs.

The Reviewer
 
51-200 Employees
 
New York, New York
Director of Communications, Environmental Non-Profit
 
Verified
The Review
Feedback summary: 

Building an authentic relationship over nearly 20 years, Taylor Design has become a critical partner. Where other firms would deliver a stale product, Taylor Design offers personalized service year after year and is always thinking of optimizations. Customers can expect a personable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a national nonprofit in the community improvement space. I’m the director of communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Taylor Design?

They’ve been working with us since before I came onboard doing promotional material design.

SOLUTION

What was the scope of their involvement?

Aside from the brochures they do, we work an annual review every year. They do pretty much everything for the brochures other than the copy, which I provide. Being a grassroots nonprofit, we mostly source photos from volunteers submitted to our chapters around the country. We have an organic process; we’re not buying stock photos or anything like that. I also don’t go to external sources to write pieces about us. It’s a ground-up project that they’ve always been true partners in. Having worked for us for a long time, they know us and the nature of who we serve.

Initially, it was a purely print product, but it’s since migrated and we actually did a solely online product with an accompanying PDF in 2012. Then, we moved back to a more traditional layout so we went to an interactive PDF with 3D capabilities. Primarily, they design it in a print format.

What is the team composition?

Their agency isn’t really big, but we work with Dan (Principal). Because of our longstanding relationship we’ve worked with a number of people over the years, as well as for a number of other projects. I usually work with an individual for a 2-3-year span before they move or go on elsewhere.

How did you come to work with Taylor Design?

When Dan started the business, he was subletting space from an architectural firm whose owner’s wife worked for our nonprofit.

How much have you invested with them?

We’ve spent around $250,000 in total with them, including other pieces beyond the annual brochure.

What is the status of this engagement?

We’ve been working together since April 2002.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work for us has been recognized by an annual award competition for corporate pieces. Our development team really liked the piece from 2018, too. Externally, it’s been our primary sales tool as well. It really provides an overview of what we do.

How did Taylor Design perform from a project management standpoint?

Being at a non-profit where you have to do a lot of things, they’ve been patient and kind with their management. It’s not been particularly managed from our side but they’ve been great about letting things float regardless of their workload. They’re always really flexible even though they have other clients beside us. They put in extra time for us as well. Whether it’s revisions or rethinking things, they’ll go through the process with us, even on the fly.

What did you find most impressive about them?

Generally, we do the same things year-in and year-out. We have the same programs and the same kind of overview. Personally, it’s been a challenge to come up with something new and they’ve approached every year like we have a fresh slate. And it’s not just the one designer. We’ve had situations where they’ve had staff pitch in to do an origami insert as a creative tool or pose for photos. They do whatever it takes to make it a special thing for us every year. It’s a very personal project for both sides that’s done like a family-owned business. We have a partnership or friendship approach.

Are there any areas they could improve?

They could keep me more on schedule and put their fist down a little. They do it in their polite way, though.

Do you have any advice for potential customers?

Be explicit with them. There aren’t a lot of specifics in what we’re signing off on, but I think that’s specific to our relationship with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Plaintiffs Law Firm

"I appreciated their get-it-done attitude."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2015 - Ongoing
Project summary: 

Taylor Design was responsible for designing and developing a custom website for a plaintiff's law firm. They focused on delivering a user-friendly interface with a responsive content management system on the backend. 

The Reviewer
 
11-50 Employees
 
Stamford, Conneticut
Randy Savicky
Dir. of Marketing & PR, Silver Golub & Teitell LLP
 
Verified
The Review
Feedback summary: 

Taylor Design effectively delivered a solution that makes it easy for the client to add and change the content. The project was perfectly managed, and the team maintained an impressive level of responsiveness. Their results-driven attitude and expertise made the engagement a successful one.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Director of Marketing & Public Relations at Silver Golub & Teitell LLP, a plaintiffs law firm with multiple offices in Connecticut.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Taylor Design?

Design and development a new responsive website, moving away from the template-based one from a previous vendor

What were your goals for this project?

User-friendly; content management system; responsive.

SOLUTION

How did you select this vendor?

Local service provider with stellar portfolio; responsive management and design team

Describe the project and the services they provided in detail.

Website design, development, coding

What was the team composition?

Full agency focus

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Much easier to add and change content, add new pages, posts in order to remain top-of-mind with lawyers and consumers.

How was project management arranged and how effective was it?

Perfect project management

What did you find most impressive about this company?

Responsiveness; I appreciated their get-it-done attitude

Are there any areas for improvement?

No

5.0
Overall Score Have used them for other projects, too.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy
  • 5.0 Cost
    Value / within estimates
    Less than our budget
  • 5.0 Quality
    Service & deliverables
    Great firm from management through staff
  • 5.0 NPS
    Willing to refer
    Yes