TANGA Digital

BACKGROUND

Introduce your business and what you do there.

I’m handle marketing for a real estate management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TANGA Digital?

It’s very hard for us to advertise on Facebook because our services involve gambling. We needed a certification for Google, Facebook, and Twitter. We needed help with social media marketing.

SOLUTION

What was the scope of their involvement?

He’s our community manager and obtained the certifications for all social media channels. We’re able to pay for advertisements now. He works on material, content, and manages all of our social media activity. He does social media advertisements and paid ads.

What is the team composition?

There’s one person.

How did you come to work with TANGA Digital?

I was looking for a good community manager. We used to work with one but we didn’t get the certifications we were looking for. I got a list on Google of the best community managers in the United Kingdom, but many of them did not agree to take on the work. TANGA Digital was the only one who was interested in working with us. He’s also the second-best rated community manager in the UK.

How much have you invested with them?

We've been spending about $500 each month.

What is the status of this engagement?

We started working together in May 2020, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're trying to get more people to our website, aiming to start our activity in September. He is helping us toward our goal that would be impossible without him.

How did TANGA Digital perform from a project management standpoint?

We use email and phone calls. He always delivers on time and sends me a social media posting schedule. That involves providing reasoning behind why we should post certain things and strategic approaches for platforms like Twitter and Instagram.

What did you find most impressive about them?

He’s very helpful in obtaining certifications for Facebook and Google.

Are there any areas they could improve?

No, there’s nothing I’d have him improve.

Do you have any advice for potential customers?

He’s a very hard worker. He always does things on time and is very fair.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing for an online retailer that sells baby and kids products like pushchairs, wooden toys, clothing, footwear, and those kinds of things. Our products are for children who are newborn babies to eight years old.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TANGA Digital?

We needed help with PPC advertising.

SOLUTION

What was the scope of their involvement?

TANGA Digital handles our paid ads for Facebook and have worked from scratch. Our target audience is UK moms who are between the ages of 24–40. Our website sells baby and kids products, and all of our target audiences are moms, families, and parents.

What is the team composition?

I’m only in contact with Phil (Director).

How did you come to work with TANGA Digital?

I knew TANGA Digital because we worked together in the past.

How much have you invested in them?

We’ve spent around £200,000 (approximately $247,000 USD).

What is the status of this engagement?

We’ve been working with them since December 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have Facebook or Instagram accounts and don’t understand social media. For me, I can only see we’ve gotten more orders which is how we’re judging if the efforts are working well or not. We’re happy with the conversion rate and the cost figure. Our team can see the performance from zero to now and observe if there’s been an improvement, which is why I’m happy with their work.

How did TANGA Digital perform from a project management standpoint?

In the beginning, when Phil would set all the post order ads, he’d ask me to check everything. When I confirmed those things were okay, he’d plan out when the ads would start and finish running. He set up everything for us.

Communication is okay. Sometimes, Phil replies a little bit late, but generally speaking, it’s acceptable. We mainly use email for communication.

What did you find most impressive about them?

Our team had tried someone else and it was a terrible outcome. We had spent a lot of money on the project, but we had no orders for two months, whereas I can see the massive increase with Phil and the number of orders coming in. It has been really effective.

Are there any areas they could improve?

They could be more proactive in giving us more suggestions on anything else we can do for Facebook because we don’t know what to do when it comes to social media.

Do you have any advice for potential customers?

I’d recommend this agency because the results are really, really good. The monthly payment is reasonable, and they don’t overcharge.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Oxford Creates, a website creation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TANGA Digital?

We needed help with digital marketing to increase sales and grow our interactions with customers on our website.

SOLUTION

What was the scope of their involvement?

They handle our digital marketing, including our advertising efforts on Facebook, Instagram, and Google. They handle all of the design, producing images that are different based on the platforms.

What is the team composition?

I’m in contact with one person from their team. 

How did you come to work with TANGA Digital?

I heard about them through word of mouth; they were recommended as a really good company.

What is the status of this engagement?

We started working together in May 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has contributed a lot to our increased sales. I’m very happy with their work. 

How did TANGA Digital perform from a project management standpoint?

Their project management is really good. We communicate daily. If there’s anything I’m unhappy with, I just message or text them and they respond very quickly.

What did you find most impressive about them?

They’re committed to delivering work that will make us happy. They’re a wonderful team and are quite diligent.

Are there any areas they could improve?

They could improve their prices.

Do you have any advice for potential customers?

Communication is key.

BACKGROUND

Please describe your company and your position there.

I am the Managing Director of a specialist recruitment organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TANGA Digital?

We needed someone who was able to provide well researched content for our monthly marketing initiatives + ad hoc design support for key campaigns and events.

What were your goals for this project?

Brand design and brand promotion.

SOLUTION

How did you select this vendor?

Previously worked with him before. Liked the quality of his work. Good listener and great guy to work with.

Describe the scope of their work in detail.

Scope was simple:

1. To design our brand taking into consideration our mission, market position and ambitions.
2. To keep pushing our brand out every month through well researched content marketing (ongoing step).
3. To provide ad hoc support on demand due to changes/ updates to our brochure etc.

What was the team composition?

I work with Phil on a one-to-one basis. I share my vision and he executes with brilliance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are turning heads, disrupting the market and winning business, which is exactly the return I was seeking.

How effective was the workflow between your team and theirs?

He's fine. I'm the problem as I'm a very busy man and travel a lot. He's often waiting for me, not the other way around.

What did you find most impressive about this company?

His reliability and going the extra mile. E.g. I needed him during Christmas for some urgent support. He was away on holiday but as soon as his flight landed back in the UK, he got straight to work. Basically, he doesn't mess around. He values his clients.

Are there any areas for improvement?

The tasks that I have set him have been delivered to satisfaction. I am yet to be disappointed so cannot comment on areas for improvement at this stage.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a mobile and web app development studio

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TANGA Digital?

We hired TANGA to handle designing, creating, and posting content on our social media accounts

What were your goals for this project?

Our goals were to create well-designed graphical assets that we can post on our social media accounts three times a week. These assets were to inform and educate our audience about our services

SOLUTION

How did you select TANGA Digital?

I found TANGA on Clutch after reviewing several companies on Clutch, their offerings were in line with my budget

Describe the scope of their work in detail.

TANGA create assets and copy for each post in a schedule planner. I then review the posts and either request changes or approve them. Once approved, these posts are then shared on Facebook, LinkedIn and Instagram.

What was the team composition?

I have worked with the founder Phil.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have acquired new leads as a result of people seeing our posts on social media, then getting in contact with us.

How effective was the workflow between your team and theirs?

The workflow has been smooth. We communicate via email, Google drive docs, or phone. Whichever is most suitable.

What did you find most impressive about this company?

The assets created are very visually appealing

Are there any areas for improvement?

Some assistance in growing the following for social accounts