What evidence can you share that demonstrates the impact of the engagement?
Thanks to their videos, we were able to reach a substantial number of external audience members in each respective market. The team was collaborative and acted proactively. Whenever they faced a challenge, they would always manage and support the team, instead of waiting to ask. We’ve worked with TalkingTree Creative for a few projects, now, and they’ve only continued to improve and evolve.
How did TalkingTree Creative perform from a project management standpoint?
We worked in close tandem prior to the event; it was a true collaboration between my side and theirs. Every time we made a suggestion, they helped us identify whether it was plausible or financially feasible as well as any potential challenges. By planning ahead, they made sure that they could deliver on our timelines.
Above all, they were transparent with us about what they could and couldn’t do. If Craig didn’t think an idea would work, he wouldn’t entertain it. However, he would always provide an alternative to suit our needs. In terms of communication, we used email and Skype.
What did you find most impressive about them?
Building on my earlier comments, I appreciated their collaborative nature. They wanted to make sure that we could achieve what we set out to do in the first place and supported us every step of the way. When we told them that we needed a 24-hour turnaround, they worked hard to make it possible. It wasn't just one person leading the effort; rather, the whole team was talented and proactive.
Are there any areas they could improve?
No, nothing comes to mind. I'm really pleased with what they've been doing so far.
Do you have any advice for potential customers?
As soon as you’ve got a project in mind, speak to them because they can help you scope it out. Additionally, have regular catch-ups with the team and involve each member on calls. It’s important to establish a relationship to understand how your team works with theirs.