What evidence can you share that demonstrates the impact of the engagement?
The landing page allowed us to be more autonomous and have a technical solution to scale that supported both marketing and fundraising efforts. The landing page they created is performing well, with a 20% increase in CTR.
They did more than development. They were so involved that they were helping me with my internal stakeholders. In the beginning, they met with key people and set expectations and goals for the project. Since everyone knew what the product was about, and goals were agreed in the kick off meeting, everyone was informed of the progress and I didn’t need to convince people at any point. Thanks to that approach, there were no delays or last-minute obstacles and we meet the deadline.
How did SystemSeed perform from a project management standpoint?
SystemSeed’s team is extremely available, as immediacy is a part of their service. There are no delays since they have an agile way of working. They are helpful and very transparent, giving accurate estimates of how long it would take to deliver a task.
We have a daily 15-minute call to discuss progress and a weekly support call to check our backlog and define the next sprint. We also communicate via Slack and Skype. During the landing page development, we had a weekly Scrum call with all key stakeholders involved from both regions.
During development, I could speak with the project manager, the UX designer or any of the developers at any time if needed.
What did you find most impressive about them?
SystemSeed is one of the best agencies I’ve worked with. They offer services beyond development, including UX, along with quite a bit of support to help your business. They’re very flexible, and they understand what we need as an organization and translate it into a technical solution.
Are there any areas they could improve?
I am very happy with their services so far, though they are perfectionists, and some projects could be approached in a less detailed manner.
Do you have any advice for potential customers?
If you’re managing a multibranded website or a multiregional platform, get in touch with SystemSeed. Let them do more than just development work.
I’ve recommended them to my previous manager since I believe they can help my previous organization with their website challenges.