The Systems Queens

BACKGROUND

Please describe your company and position.

I am the Co-Owner & Head of Production of Six Degrees Productions

Describe what your company does in a single sentence.

We are a video and animation production company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Systems Queens to accomplish?

• Update Salesforce

SOLUTION

How did you find The Systems Queens?

Referral

Why did you select The Systems Queens over others?

Close to my geographic location, Pricing fit our budget, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of The Systems Queens’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Investigate how our Salesforce system was set up (by another vendor)
• Understand how our business processes work
• Update Salesforce to improve efficiency

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Salesforce is working better to increase efficiencies around quoting.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The System Queens' project management was outstanding. The project was managed in Asana, and our team was added to the board. Each task was broken down, delegated and given a deadline so we could see the project's progress at any given time. The team was really responsive when we had any comments, feedback or queries.

What was your primary form of communication with The Systems Queens?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

We had a long list of customizations that we needed to make our business more efficient. The Systems Queens was knowledgeable and went over and above to come up with solutions to our challenges.

Are there any areas for improvement or something The Systems Queens could have done differently?

No, they were a pleasure to work with.

BACKGROUND

Please describe your company and position.

I am the Artistic & Executive Director of Zee Zee Theatre

Describe what your company does in a single sentence.

Zee Zee Theatre is devoted to telling diverse stories and amplifying the voices of those on the margins with a focus on LGBTQ2SI+ communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Systems Queens to accomplish?

• To support with on-boarding Salesforce into operations.

SOLUTION

How did you find The Systems Queens?

Industry collegues.

Why did you select The Systems Queens over others?

• Referred to me
• Worked with Maryanne in the past.

Describe the scope of work in detail. Please include a summary of key deliverables.

We don't understand Salesforce. We needed help creating reports and manipulating data. They provided it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I know more and I'm able to do more.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were astounding. Getting everything I needed in a timely fashion while dealing with my many delays in getting back to them.

What was your primary form of communication with The Systems Queens?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their person-to-person connection makes it really easy to communicate. They really listen to your needs.

Are there any areas for improvement or something The Systems Queens could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the Owner of DC Benefits

Describe what your company does in a single sentence.

Employee benefits

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Systems Queens to accomplish?

• Create a new CRM
• Create marketing emails

SOLUTION

How did you find The Systems Queens?

Referral

Why did you select The Systems Queens over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from The Systems Queens were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Looking to create a CRM for my business. She was able to customize Salesforce to match my specific needs as a business and create automated workflows and emails.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It is still a work in progress as we need changes she is able to update our systems

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very efficient as they were constantly waiting for my input on things! Weekly reminders were very helpful to keep me on task. Also very clear and detailed invoices.

What was your primary form of communication with The Systems Queens?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Knowledge and expertise in systems and CRMs. Full of great ideas!

Are there any areas for improvement or something The Systems Queens could have done differently?

They were too efficient for me!

BACKGROUND

Please describe your company and position.

I am the CEO of Ingrid's Digital Desk

Describe what your company does in a single sentence.

A virtual assistant agency that supports coaches and consultants with their marketing and client service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Systems Queens to accomplish?

• Set up Dubsado CRM
• Set up Salesforce automations

SOLUTION

How did you find The Systems Queens?

• Online Search
• Referral

Why did you select The Systems Queens over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from The Systems Queens were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Maryanne has helped me navigate several CRM platforms, including Dubsado and Salesforce that were new to me so that I could better serve my clients. She helped me create automated sequences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Maryanne has helped me navigate several CRM platforms that were new to me so that I could better serve my clients. I loved her approach of letting me 'drive' as she talked me through it. It really helped me learn.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I loved her approach of letting me 'drive' as she talked me through navigating the CRMs. It really helped me learn.

What was your primary form of communication with The Systems Queens?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with Maryanne's knowledge of multiple CRM platforms.

Are there any areas for improvement or something The Systems Queens could have done differently?

There was a delay in hearing back after I paid for a session.