Marketing That Sticks

We provide marketing and development services that stick through concise, clear and defined means.

 
$25,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2016
Show all +
Miami, FL
headquarters
other locations
  • 2nd Floor, Unit M3A, The Matrix
    Harrogate, WYK HG2 8AD
    United Kingdom

Focus

Service lines
  • Advertising
  • Social Media Marketing
  • Content Marketing
Client focus
  • Midmarket ($10M - $1B)
  • Small business (<$10M)
  • Enterprise (>$1B)
Industry focus
  • Retail
  • Business services
  • Consumer products & services
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
Social Media Focus
Business Consulting Focus

Portfolio

Key clients: 
Warner Brothers, Daimler, LVMH, Warner Music Group, BEA, KEGOC

Reviews

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Web Dev and Social Media Marketing for Entertainment Company

“They’re a great group that’s easy to work with and that provides fantastic results.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016–2018
Project summary: 

Syroup created websites and managed social media campaigns for numerous films, following briefs provided by the internal team. They integrated the sites with various tracking tools and third-party portals.

The Reviewer
 
10,001+ Employees
 
London, UK
Marketing Director for North Europe, Warner Bros Entertainment
 
Verified
The Review
Feedback summary: 

Syroup was responsive and communicative, providing regular reports and holding weekly meetings. They had transparent tracking to show the impact of their work, which was effective and pleased internal stakeholders.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director for Northern Europe for Warner Brothers Entertainment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syroup?

We create promotional campaigns and websites for every movie we release, so we needed a partner who could manage those projects. We also needed a partner who could manage the social media presence of each film.

SOLUTION

What was the scope of their involvement?

We provided Syroup with photos and briefs for our movies, and they used those to create good-looking sites and social media accounts for each film. They got accounts verified, utilizing channels like Facebook, Twitter, Instagram, and Google Plus. Syroup worked in HTML, PHP, and CSS, liaising with our internal team to ensure content was pushed out and on brand.

We launched a newsletter sign-up so people could be notified of our new products, and we collected that data to analyze and track results. We also had access to Google Analytics and Facebook tracking tools to see how many conversions we got from our paid activities and marketing campaigns. Syroup integrated the site with movie theaters’ tracking tools as well, allowing customers to buy tickets to a movie through our own website.

What is the team composition?

We mainly worked with the head of marketing and the line manager. The team was about 10 people in total.

How did you come to work with Syroup?

A colleague recommended them. We called them in for a meeting and gave them a brief of a movie we were releasing, and they came back with a detailed overview of what they’d do. We liked the presentation, so we hired them.

How much have you invested with them?

We spent between £240,000–£300,000 (approximately $298,000–$373,000).

What is the status of this engagement?

The partnership lasted from 2016–2018. We have plans to engage with them again soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They built a strong relationship and gave us transparent access to different tracking metrics to see the success of their work. We were happy with their results, and our corporate bosses were as well.

How did Syroup perform from a project management standpoint?

We’re a big company, but they provided a good level of support. Our teams met in person a few times, and they were always available to answer our questions or concerns, despite the time difference. They provided biweekly reports, and we had weekly conference calls to make sure everything was on track. We could create tickets for problems or call them if it was urgent.

What did you find most impressive about them?

They’re a great group that’s easy to work with and that provides fantastic results. They contributed a lot to our projects.

Are there any areas they could improve?

There were some disagreements between the different departments (e.g. creative, marketing, sales), but that’s typical. They could be more organized and track changes better, but we were happy with their performance.

Do you have any advice for future clients of theirs?

I don’t have any advice.

5.0
Overall Score They’re friendly, and we plan to continue using them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re less affordable than other agencies but they deliver great work on time.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing Overhaul for Luxury Brands

“Their team worked with us to set clear and understandable goals.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. - May 2019
Project summary: 

Syroup revamped digital marketing activities and strategies for underperforming brands. They analyzed costs and performance, defined goals, optimized campaigns, and developed a five-year strategy.

The Reviewer
 
10,000+ Employees
 
Paris, France
Marketing Manager, LVMH
 
Verified
The Review
Feedback summary: 

Syroup’s efforts boosted click-through rates and decreased cost-per-acquisition. The team provided actionable marketing insights and guided long-term strategic planning. Accommodating, enthusiastic, and timely, the team satisfied the requirements. Customers can expect a unique company culture.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager for a multinational luxury goods company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syroup?

My company had scalability and reach issues with some of our lesser-known wine and fashion brands. We hired Syroup to help us redefine and overhaul our digital marketing activities.

What were your goals for this project?

We wanted to set clear KPIs for some of our brands. We also wanted to create a more straightforward approval process for some of our brands to run ads on Google and Bing.

SOLUTION

How did you select this vendor?

A colleague who knew Syroup’s marketing director recommended them to us. We considered over fifty marketing companies in France, the UK, the Netherlands, and the US, and we ultimately chose Syroup based on their great pitch.

Describe the scope of their work in detail.

Syroup worked with my team and our executive board to define reachable goals that we could report to investors and our holding company’s board of directors. They created a detailed analysis of our costs, year-to-date performance, and legacy performance, and then compared all of this year-over-year. Syroup educated our in-house digital marketing team on the best approaches to stabilizing our brand campaigns. They helped optimize the campaigns and provided round-the-clock support.

Syroup also planned and set out our five-year digital media strategy. Our internal team will follow this strategy, with continued guidance from Syroup.

What was the team composition?

We initially started with a team of 5–10 people; as the work progressed, the team expanded to fifteen.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After Syroup took over our marketing campaigns, we decreased our cost-per-acquisition by 25% and increased our click-through rate.

How effective was the workflow between your team and theirs?

We had weekly calls, which then evolved into physical meetings in our offices in Paris, France and the UK. We had numerous conversations and exchanged information and knowledge on how to best improve the campaigns.

What did you find most impressive about this company?

Syroup had a very unique and diverse company culture. Their team worked with us to set clear and understandable goals. They were able to accommodate our requirements rather swiftly, and they immediately implemented any changes we requested. Their enthusiasm about the campaigns was also a very welcome addition.

Are there any areas for improvement?

In the beginning, there were some communication issues because of differing company policies and legislation about handling data in different countries. I think a more streamlined approach to managing data without having too many signs offs would be helpful.

5.0
Overall Score They definitely understand what they are doing and what their clients require of them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their scheduling was very effective. The team was friendly and understood the time difference.
  • 4.5 Cost
    Value / within estimates
    Although Syroup is one of the more costly agencies, they’re worth every penny.
  • 5.0 Quality
    Service & deliverables
    Overall, we were very very impressed by their expertise and enthusiasm toward the project.
  • 5.0 NPS
    Willing to refer
    I would certainly refer them to friends and other brands. They have an exceptional track record, and they were professional in their work.