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    INDORE, India
    91 731 6612120

Solutions for the Blockchain / Web / Mobile

4.8
2 reviews

Expertise with Web technologies like Angular, React JS, Node JS, ASP.Net MVC, MongoDB and Mobile techs like React Native, Xamarin, Swift, Objective-C, Java/Android SDK. Also developing Distributed Applications and ICOs on the BLOCKCHAIN using technolgoies like Ethereum Smart Contracts, ERC20 Tokens, Stellar Blockchain, Hyperledger Fabric, etc.

 

Bringing together decades of domain expertise, we create the best-in-the-industry enterprise IT solutions to drive businesses in the e-market.

Using the latest technologies and methods, our designers and developers assist companies to take their products and services online, allowing them to broaden their market, increase awareness of their offerings, improve distribution channels, and streamline/automate business processes.

At Synsoft, we work towards developing long-term relationships with clients. We recognize that to consistently preserve the reputation of providing superior services that our company has hitherto earned, we need empathy and insight. And long term ongoing relationships provide the best platform for constant and quality results.

Synsoft’s workforce consists of highly professional, practical, and accessible personnel, committed to the services and the industry in which they operate.

READ MORE...
 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Synsoft Global
AIREN HEIGHTS, AB ROAD
INDORE, MP 452010
India
91 731 6612120

Portfolio

eProcurement Punchout Solution

This strategic eCommerce-enabling solution connects the buyer’s e-procurement systems to the supplier’s catalog. In this chain of entities, the supplier needs to connect to multiple procurement systems in order to be accessible by large buyers around the globe. This Punchout solution was crafted to be a cloud based online bridge between the supplier’s punchout catalog and various e-procurement systems. We built a scalable solution that first connected to the procurement giant Coupa. Later we integrated it with Ariba and SciQuest, two more highly prominent procurement systems.

Highlights:

  • User Dashboard
  • cXML protocol used
  • Buyer/Supplier Configuration Management
  • Supplier's PunchOut Catalog configuration
  • Receive Purchase Orders
  • Invoice Posting
  • Secure Configuration

Subscription based Marketplace for Cosmetic Products

Tech: Xamarin

This mobile app was developed using Xamarin so that the development effort could be reused for building it on all mobile platforms: iOS, Android, and Windows OS.

The app displays categorized products, discounted items, and free samples of products. Tapping on a product opens its details and user can add the desired product and quantity to the cart. The “My cart” section that shows the user’s shopping basket.

A customized “Offers” section lists special products based on the User’s Profile.

Each User’s activities decides the user’s level of operation. Activities include ordering, writing reviews of products, sharing the application with friends, frequency of accessing the application, etc. The accumulated reward points move the customer between various levels which in turn open a different set of offers and discounts to the customer, thus encouraging him to become more active.

Incentives in the form of Discount and free samples...

SaaS based B2B Marketplace

Technology: MongoDB, Node.js, SAILS Framework

This complex B2B and B2C site is a classic example of a SaaS based model, wherein a business subscribes to the app for the sales service. The distinctiveness in this model is that while the business subscribes through the backend, and induces products and offers from there, the final sales are induced on the frontend which is peculiarly a mobile app.

The Administrative panel of this SaaS based model uses the Sails framework for Node.js, and MongoDB, the NoSql database, to manage vendors/stores, product catalogues, orders and deliveries of cosmetic and skincare companies. Cosmetic companies register using this website through a suitable subscription plan. There are multiple options for membership subscription plans for cosmetic companies to subscribe to, and a recurring monthly fee is one of them. The Vendor Dashboard displays to the user a variety of graphical representations of data, like gross volume, new customers,...

E- Hailing App

This is a Taxi Hailing App, and consists of a Customer side app that allows customers to send a request for a Auto or Cab from desired pickup location. The app is on Android as well as iPhone. The secondary Driver app is an Android based, and is tuned to receive customer requests when online. The customer app shows the nearest few autos/cabs to the customer, also mentioning how much time it would take for the driver to reach the pickup location, so that a request can be made for one. Subsequently the app also shows the approaching driver. Once the customer is picked up, the route of the ride is shown in progress, until the ride is completed by the driver. The resulting distance and fare is displayed to the customer. The Customer can also Rate the Driver. Besides this, a city-wise Rate Card is also available to the customer for reference. The Driver app receives ride requests according to their distance from the requesting customer, and their online/offline status. The Driver can...

Reviews

4.8
2 reviews
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Multiple Web Dev for Insurance Research & Decision Support Firm

“Synsoft offers a huge variety of resources that you wouldn't necessarily expect them to be able to help with.”

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4.5

Quality: 
3.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

Based on specs and supplied data, Synsoft built three web apps on the Microsoft Azure and Amazon Web Services (AWS) platforms that they continue to iterate on, maintain, and test.

The Reviewer
 
11-50 Employees
 
Maine
CTO, Insurance Research & Decision Support Firm
 
Verified
The Review
Feedback summary: 

While the web apps are still in the early phases of rollout, Synsoft has done impressively well in a short time frame given the information they had to work with. They've established cost-effective deliverables and are able to provide additional services that exceed expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the chief technology officer of a software and services company that provides solutions to the health insurance marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synsoft Global?

We needed additional development capabilities to build out a few web applications.

SOLUTION

What was the scope of their involvement?

Synsoft built three web apps on the Microsoft Azure and Amazon Web Services (AWS) platforms: two customer-facing web apps and a web services app used internally. They based their work on our specifications and an elaborate excel prototype we provided. Their team supplied the architecture and user interface design, assembled the database structures, and incorporated other required features of the app.

What is the team composition?

We worked with a project manager, an HTML web specialist, a senior analyst, a QA and app tester, and others.

How did you come to work with Synsoft Global?

They were referred to us by one of our investors.

How much have you invested with them?

We've invested under $250,000.

What is the status of this engagement?

We've been working with them since November 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're still in the prototyping phase, so it's hard to provide results at this stage. Thus far, Synsoft has impressed us with their ability to work quickly with minimal direction, while still maintaining a cost-effective product.

How did Synsoft Global perform from a project management standpoint?

Despite their geographical distance, their project management is great. As they're located overseas, it took some time for us to figure out the best way to communicate, but they're very flexible and responsive through email and Skype.

Are there any areas they could improve?

No. They do the best they can to stay on top of communications despite our timezone difference.

Do you have any advice for potential customers?

Whatever your needs are, ask a lot of questions. Synsoft offers a huge variety of resources that you wouldn't necessarily expect them to be able to help with.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

E-Procurement System for Promotional Products Distributor

“Reliability is an attribute that we value highly and they’ve consistently delivered it.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

Having developed an e-procurement app to help companies monitor and control their supply spend, Synsoft now provides QA and customizations. They also integrate the platform with onboarded clients’ systems.

The Reviewer
 
51-200 Employees
 
Illinois, United States
CTO, Promotional Products Distributor
 
Verified
The Review
Feedback summary: 

Up to 60% of overall clients are using the app. Synsoft’s long-term involvement has fostered trust and yielded an effective, calibrated project management model. Their ability to take ownership along with promptitude, communication, and organization skills continue to impress.

BACKGROUND

Introduce your business and what you do there.

We’re a promotional product distributor that provides products to some of the largest companies in the U.S. We work with companies’ marketing departments to create branded products (e.g., t-shirts, sweaters, hats, luggage) that they can either give to customers, employees, or partners. I’m the CTO and I manage both the customer-facing and internal technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synsoft Global?

They’ve developed strong, long-term software for me.

SOLUTION

What was the scope of their involvement?

Procurement systems have become very popular over the last three or four years. They allow large companies to make secure purchases for their employees (e.g., office supplies) and manage their spend more effectively. They can monitor who is ordering what, how much, how frequently, etc. Employees can use the punchout system to view approved websites and their most updated catalogs to order products.

Synsoft has developed this very effective mechanism to control spend on an individual basis. We are a vendor to some of the largest companies in the U.S., so our punchout system allows us to quickly integrate with some of the procurement systems that are leading players in the marketplace. Companies can use this tool to access the products we supply without having to adapt their existing procurement systems to our system.

Synsoft provides software development, testing, QA, and deployment services. They’ve mostly worked on taking the product from start to finish. We provided them with a description of our requirements, market demands, and customer needs. They provided a requirements document for us to approve and then moved on to development. After we approve the app from a QA standpoint, they then moved on to maintenance mode. They upgrade and customize the products based on changes and requirements from new customers.  

We’ve used two tools during development and maintenance. We have a common hosted service that we use for upgrades and bug reports where our users create tickets. After Synsoft receives the ticket with the problem, they’ll communicate directly with the user to ask questions before resolving it. They provide a release date and time and upgrade the product once QA is complete. They work on a project basis, so they give us a different schedule every time we have a new one. We don’t always use a hosted system, but we have started using one for project management.

What is the team composition?

They have dedicated individuals for different project aspects: development, project management, and account management. The project manager is responsible for understanding what customer needs are outstanding.

How did you come to work with Synsoft Global?

I’ve known and worked with them for the past 20 years. I worked with them at my two previous companies and they did an excellent job with both development and data entry. They’re good at adapting to new technology. 

How much have you invested with them?

We’ve spent as little as $10,000 and as high as $150,000 depending on the service.

What is the status of the engagement?

We’ve been working with them for 18–24 months. We continue to work with them so they can update our products based on the needs of different procurement systems. They continue to support our expanding requirements on a monthly basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t maintained any quantitative measures. I can say that our largest customers (accounting for 60% of our business) use the application which Synsoft developed.

How did Synsoft Global perform from a project management standpoint?

They’re very good with project management, but that’s partly due to our long-time engagement. They understand me and the requirements. Outsourcing often brings about unclear expectations and inaccuracies, but Synsoft is very willing to acknowledge that their understanding may be different from our expectations. They correct mistakes accordingly and take risks with us to provide a product that actually works. They understand that we wouldn’t continue to work with them if the product wasn’t what we needed. They understand that our needs are more important.

They always give us a very good idea of the expense. They don’t charge us when they make mistakes and they have dedicated QA. They’ve been a great partner.

What did you find most impressive about them?

Reliability is an attribute that we value highly and they’ve consistently delivered it. They’re also very structured and good about giving and sticking to deadlines. They are communicative via Skype and make themselves available even later in the day when we need them. Their account managers are pretty good and they understand the issues. They’ve been very good at making our products and features desktop- and mobile responsive.

Are there any areas they could improve?

They could improve in terms of scalability. Sometimes they take a bit longer than expected, but I understand that this is a business model and that resources aren’t always immediately available. They make the effort and haven’t missed any deadlines. They’ve still provided support over the weekends when they didn’t have the available resources. I’m pretty happy with the service they provide us.

Do you have any advice for potential customers?

My relationship has been successful because I initially provided them with detailed requirements both from a user and technical perspective. That has helped them understand what kind of UI we need. I’ve also provided other websites as examples, which has been very helpful because pictures and references are far more useful than textual explanations.

5.0
Overall Score I would give them very high marks.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They haven’t missed any deadlines.
  • 4.5 Cost
    Value / within estimates
    Their cost is on the higher end, but we get value in return, so we’re happy.
  • 4.5 Quality
    Service & deliverables
    There have been some issues we’ve had to point out, but they always fix them right away.
  • 5.0 NPS
    Willing to refer