Synergy Way

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Spigo, a Europe-based gaming software company. We’ve been creating games and gaming communities since 2006.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Way?

We needed their team to make our games mobile-responsive through UI optimization.

SOLUTION

What was the scope of their involvement?

Synergy Way initially helped us with web app development back in 2016. After that, we needed them to help us run our second gaming platform and execute the games using a browser plugin. 

Most of our games were casino-styled, so we originally built them to be more responsive in large-screened devices like tablets and PCs. Through time, we needed to upgrade them by making them more mobile-responsive — this was Synergy Way’s first task for this project. They took the existing code and redesigned the UI of the web app, making it more flexible and user-friendly.

Their team also took on a development project that involved re-coding and Angular migration for a web platform that we now use for sponsored apps. Synergy Way continues to support our company through rigorous code work and implementing web app features such as sponsor and mobile responsiveness.

What is the team composition?

We mainly work with Nazar (CEO). He does all the communication and programming work.

How did you come to work with Synergy Way?

I was impressed with my previous working experience with developers and agencies from Ukraine, so I specifically looked for another agency that could help me with my IT needs. I was in a work engagement with Misha (Software Engineer) when we decided to have a direct agreement with his company, Synergy Way.

How much have you invested with them?

We’ve spent about $50,000 so far.

What is the status of this engagement?

We started in May 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We heavily rely on Synergy Way’s code work because the quality of it determines our capacity to secure legal framework and licenses for our games. Their expertise has helped our company to meet those qualifications with confidence. 

We rarely encounter issues in our web apps, and they’re always quick to apply iterations when these arise. It’s important to us that they know and trust their own code because this helps us set our expectations.

How did Synergy Way perform from a project management standpoint?

We follow the Kanban workflow to manage our projects, while we mainly communicate via Skype. Nazar has been really communicative and responsible through the years of our partnership — we’re continuously impressed with his flexibility.

What did you find most impressive about them?

Nazar has a diverse software development background that he generously incorporates in all his deliverables. This diversity enables Synergy Way to create products and technologies that surprise us in the most positive way. Their work provides value to our business — we’re always impressed with the quality of our gaming platforms that are brought to life through our combined efforts.

Are there any areas they could improve?

I’m aware that Nazar has at least 15 resources employed under his team, but I don’t understand why he doesn’t delegate more tasks to them. I suggest that he consider improving in this area, so he can maximize the productivity rate of his agency.

Do you have any advice for potential customers?

Trust Synergy Way to deliver quick and valuable solutions that will resolve even your heavy and time-consuming app development problems.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of EPSMomentum, Inc. We do financial calculations and analyses for US stocks. Our web service analyzes US stocks in order to give retail investors the ability to evaluate company investments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergy Way?

We needed help to build our platform from the ground up. This included the front- and backend development of our website and an app for iOS and Android.

SOLUTION

What was the scope of their involvement?

Synergy Way developed our screener. A screener basically displays a lot of fields and stocks. They created real-time screeners that update as users change their pick area. This is no easy feat because they represent about 10 million data points on a website. It’s very heavy, and we had some challenges with the browser’s workload at the beginning. However, Synergy Way went for it and now it’s fine.

They’ve also developed a hybrid Android and iOS app, but it’s not finished yet. We’re in testing, and it’s progressing well. As for the website, I’m big into design, so I sketched everything beforehand.

What is the team composition?

I worked with 5–6 people but staffing depended on the task. If I had a frontend problem, I’d be in contact with the frontend guy. If it was a design problem, I’d call the design guy, and so on.

How did you come to work with Synergy Way?

I found them on an intermediary website.

How much have you invested with them?

We’ve invested $45,000.

What is the status of this engagement?

We started in January 2019, and the project ongoing. There’s still some work to do with the app, we’re 85–90% done.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform is very excellent. We’re launching it right now so not all the functionalities are out. A few users have tested and expressed that they’re happy with it. So, we'll revaluate when we're able to measure metrics. Our big launch will be in the weeks to come.

How did Synergy Way perform from a project management standpoint?

They performed very well. We used Jira and Slack to correspond.

What did you find most impressive about them?

I can always get ahold of someone when I need to. They’re located in Ukraine, and I’m in the US, so there’s a big time difference. Regardless of the time of day, someone has always responded to our questions. Just yesterday I talked to someone for two hours while it was Sunday afternoon their time. That’s extremely valuable.

Are there any areas they could improve?

It’d be nice if there were more QA efforts.

Do you have any advice for potential customers?

The more you properly write specs and design your project clearly on paper, the better the results will be. If you’re precise, then Synergy Way will know exactly what to do. If you leave stuff up in the air, you may not get what you wanted on day one.

BACKGROUND

Please describe your company and your position there.

We’re a web design company offering mainly WordPress-driven sites. From time to time we have bespoke development requirements internally for our clients, which we outsource.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synergy Way?

We needed help with several web development projects, including our own internal CRM/project management system, as well as complex web-based systems for clients.

What were your goals for this project?

To have seamless delivery of back- and frontend development projects.

SOLUTION

How did you select this vendor?

We initially found them on Upwork.

Describe the project and the services they provided in detail.

They’ve done back- and frontend development for us in Django Python, PHP, and JavaScript.

What was the team composition?

We worked with individual developers on each project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

All of the projects were completed to both our and our clients’ satisfaction.

How was project management arranged and how effective was it?

We manage the work on Upwork, with daily contact on Skype. It’s very effective.

What did you find most impressive about this company?

Their communication is excellent, as well as their level of enthusiasm.  We’re also impressed with the core products they deliver.

Are there any areas for improvement?

No. Future clients should be very detailed at the specification stage and ensure all commercial terms are agreed and understood.

BACKGROUND

Please describe your company and your position there.

Founder of a computer software company. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synergy Way?

Web development. 

What were your goals for this project?

To support an existing WordPress site. 

SOLUTION

How did you select this vendor?

I had past experience with him.

Describe the project and the services they provided in detail.

He migrated the servers, added multilingual support to the site, implemented designs to good quality, and otherwise supported the e-commerce platform effectively. 

What was the team composition?

He was the primary developer with input from a product developer/designer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

He fixed security issues quickly and allowed us to expand our product offering. 

How was project management arranged and how effective was it?

He manages projects well and delivers a good-quality product. 

What did you find most impressive about this company?

His ability to deliver high-quality outcomes with difficult time constraints. He also keeps within cost estimates well.

Are there any areas for improvement?

He can occasionally be difficult to get ahold of.