Web and Mobile App Development Company in Toronto

The Synergo Group is a Canadian custom software development agency with offices in Canada, USA, U.K., Romania, Germany, Brazil, Mongolia and South Africa.

We provide know-how for your software products in all phases: concept, design, development, deployment, support. We develop and manage your software for you.

Synergo Group has high expertise in the following areas: Web and Mobile Application development, APIs, Integration, Business Intelligence, Data Science, Artificial Intelligence DevOps and IoT.

Our highly technical team is fully conversant in the following technologies:

  • ASP.NET MVC, C#, Java, Python, Scala, Django.
  • SQL Azure, MS SQL Server, Oracle, MySQL, MongoDB.
  • Aurelia, KnockoutJs, Node.js, AngularJs, JavaScript.
  • PHP Frameworks and CMS (Yii, Laravel, Wordpress).
  • Ecommerce Systems (Magento Enterprise and Community Edition).
  • Mobile apps (Android, IOS, Xamarin, Ionic, Unity, Cordova).
  • Business Intelligence (QLIK Sense, Power BI).
  • Azure, AWS.
  • Responsive Design, SEO, QA.
 
Undisclosed
 
$25 - $49 / hr
 
10 - 49
 Founded
2005
Show all +
Toronto, Canada
headquarters
  • Synergo Group
    130 King Street West, Suite 1800
    Toronto, ON M5X 1E3
    Canada
other locations
  • Synergo Group
    Calea Circumvalatiunii no 11A
    Timisoara 300254
    Romania
  • Synergo Group
    68 King William Street
    London, LND EC4N 7DZ
    United Kingdom
  • Synergo Group Khobar
    Saudi Arabia
  • Synergo Group Ulaanbaatar
    Mongolia
  • Synergo Group Campinas
    Brazil
  • Synergo Group Orlando, FL
    United States
  • Synergo Group Capetown, WC
    South Africa

Portfolio

Key clients: 

Our clients range from start-ups to Fortune 500.

A few of our select Customers:

  • Hartford Steam Boiler - HSB (USA)
  • Modernizing Medicine (USA)
  • Samsung Electronics (USA)
  • AssetWatch (USA)
  • IGIGI (USA)

HSB Inventory Management

The Synergo Group developed the inventory solution for the Hartford Steam Boiler (HSB) Insurance Company.

As part of the MyHomeWorks service offering, the inventory tool allows users to catalog their valuables easily and securely to make sure they are prepared for emergencies.

Our solution is based on ASP.NET MVC and integrates with Amazon, Ebay and Zillow, and contains lots of Exports and other utilities. It also has mobile clients for both Android and iOS.

Key words: Consulting, Project management, Programming, Quality assurance, Maintenance, Multi-language.

Technologies: ASP.NET MVC, C#, SQL Azure, Javascript, Html/Css, Responsive design, API, Android, iOS.

Modernizing Medicine Inventory Management Solution

The Synergo Group developed the procurement cycle management technology for Moderninzing Medicine. 

Using the supply chain software for inventory management, dermatologists get lower costs for supplies and an efficient way to manage inventory and ordering. The Modernizing Medicine Inventory Management solution provides:

Automated workflows that streamline operations to increase efficiency and allow staff to focus on the most important thing – patient care

Programmed alerts and simple approvals to reduce inventory shrinkage and maximize return on inventory

Key words: Consulting, Project management, Programming, Quality assurance, Maintenance.

Technologies: PHP, Yii Framework, Javascript, MySQL, AWS, Integrations, API.

Software Release Management System - Samsung Electronics

The Synergo Group developed the Software Release Management System for Samsung Electronics.

The release management is the central knowledge base within Samsung North America for proper device and service release deployments into the US market.

Key words: Consulting, Project management, Programming, Quality assurance, Maintenance.

Technologies: Php, Javascript, Html/Css, Php unit testing, Selenium Testing, MySql database, Jenkins, Redmine. 

AssetWatch Inventory Management

The Synergo Group developed the inventory solution for AssetWatch Inc.

AssetWatch's inventory tool allows users to catalog their valuables easily and securely to make sure they are prepared for emergencies.

Our solution is based on ASP.NET MVC and integrates with Amazon, Ebay and Zillow, and contains lots of Exports and other utilities. It also has mobile clients for both Android and iOS.

Key words: Consulting, Project management, Programming, Quality assurance, Maintenance, Multi-language.

Technologies: ASP.NET MVC, C#, SQL Azure, Javascript, Html/Css, Responsive design, API, Android, iOS.

ImpactMap

ImpactMap is software that helps nonprofits plan programs easily, measure outcomes simply, and show funders impact.

ImpactMap help nonprofits succeed by simplifying program planning, outcomes 
measurement, and impact reporting.

Censeo

Censeo makes it easy for teachers to collect, tag, and securely
manage artifacts of student learning.

Sayee

Sayee is a voice controlled platform for interacting with your social media feeds.

Dials App

DIALS is the easiest and best on-the-go way to manage your time.

IGIGI - Designer Plus Size Clothing

The Synergo Group developed a magento online shop that supports over 150.000 world wide customers from US + 70 other countries.

Our solution is based on Magento and integrates with Amazon, Ebay, SugarCRM and contains lots of Exports and other utilities.

One of the major achievements of our team was to help our customer to migrate from Magento Enterprise edition to Magento Community edition. As result, our customer started to save $18.000,00 usd per year.

Key words: Consulting, Project management, Programming, Quality assurance, Maintenance.

Technologies: Magento Enterprise and Community, Php, Javascript, Html/Css, Responsive design, MySql database, Jenkins, Redmine.

Reviews

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Mobile App Dev for Restaurant & Bar Viewing Platform

“They produced everything I asked for and fulfilled all my requirements.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar 2017 - Jan. 2018
Project summary: 

Synergo Group developed a cross-platform social media app based on existing wireframes. They finished the project, but the app hasn’t launched yet. The app includes geolocation and multimedia integration.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
CEO, Restaurant App
 
Verified
The Review
Feedback summary: 

They’re an extremely responsive and competent agency. They followed instructions and created a product that perfectly reflected the wireframes. English isn’t their first language, so some clarification is required, but they do good work.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and creator of an app that tells people how busy a bar is by using GPS location. It creates a demographic profile of the bar to figure out its capacity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

I needed a partner to build the app.

SOLUTION

What was the scope of their involvement?

I used a prototyping tool to provide Synergo Group with wireframes and sketches of what I wanted the app to look like. They built it as a cross-platform app for both iOS and Android. Users can check into a location, take pictures and video, and connect their account to other social media like Twitter and Facebook. People can comment on pictures and interact with one another.

What is the team composition?

I worked with one UX designer, a junior and senior developer, and the owner. The owner was my main point of contact.

How did you come to work with Synergo Group?

I found them on Clutch.

How much have you invested with them?

I spent $28,200.

What is the status of this engagement?

We worked together from March 2017–January 2018. I put the project on hold to work on a different app.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They produced everything I asked for and fulfilled all my requirements. A lot of my friends have seen the app and really like it. I’ve received lots of positive feedback.

How did Synergo Group perform from a project management standpoint?

I don’t have any other experience to compare it to, but their project management was good. They were quick to respond, and we communicated via Jira and email. English isn’t their native language, so we did have to clarify things a few times.

What did you find most impressive about them?

Their strength is definitely their UX design. They’re a highly competent team.

Are there any areas they could improve?

I would’ve appreciated if they’d explained the difference between a platform being native or not. They should give their customers all the possible development options and explain the pros and cons of each.

Do you have any advice for future clients of theirs?

Do your own mockups and explain everything in as much detail as possible; this will minimize errors. I’d also suggest using an agile approach, so you can see portions of your product before the whole thing is complete.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for Health & Wellness Platform

"...[I]t was helpful to have their assistance on such a stressful project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Dec. 2017
Project summary: 

Synergo took over support for a health and fitness app. They repaired bugs left by previous vendor and built a new articles feature, maintaining the app’s existing design.

The Reviewer
 
201-500 Employees
 
Oakville, Ontario
Senior Web Designer, Health & Fitness Company
 
Verified
The Review
Feedback summary: 

Synergo’s UX improvements helped repair a brand damaged by the previous vendor. They delivered ahead of schedule, despite complications in the handover. Streamlined project management allows them to work independently without monopolizing internal time.

BACKGROUND

Introduce your business and what you do there.

I’m a Senior Web Designer for a diet and fitness organization. We’ve created an app specific to one of our brands which allows users to track their meals, exercise, and weight.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

Our previous agency shut down its PHP division and could no longer support our app. We needed a partner to take over the source code and provide updates.

SOLUTION

What was the scope of their involvement?

Synergo Group repaired bugs in our existing app. They also developed a new articles feature for both the iOS and Android versions of our app. We provided wireframes, which their team referenced to maintain the established look-and-feel of the app.

What is the team composition?

We worked with a project manager and a developer from their team.

How did you come to work with Synergo Group?

I found them through a Google search and read their reviews on Clutch.

How much have you invested with them?

We spent around around $15,000.

What is the status of this engagement?

We started working together in October 2017 and made the final changes in December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our app had some negative reviews because of errors made by our previous vendor. Since working with Synergo, we’ve received nothing but positive feedback. Their recommendations led to the overall improvement of user experience, and people now use our application without any issues.

How did Synergo Group perform from a project management standpoint?

While our previous agency took up a lot of time with unproductive meetings, Synergo worked much more efficiently. They emailed us if any issue arose and offered suggestions. If necessary, we then scheduled a phone call. We also utilized a project management tool to monitor progress.

What did you find most impressive about them?

They were always on schedule, even as we dealt with the fact that our previous vendor failed to hand over all the necessary files. They suggested alternatives for working around this issue, and it was helpful to have their assistance on such a stressful project.

Are there any areas they could improve?

We had a very smooth process.

Do you have any advice for future clients of theirs?

I’ve already recommended Synergo. Their team can jump right into a project and they’re easy to work with. They’re very knowledgeable and able to work without a lot of handholding.

5.0
Overall Score They worked very efficiently and quickly resolved any issues.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Synergo worked under strict deadlines and actually delivered early.
  • 5.0 Cost
    Value / within estimates
    We considered various agencies, but Synergo’s estimates were among the best.
  • 5.0 Quality
    Service & deliverables
    They immediately addressed any concerns we had.
  • 5.0 NPS
    Willing to refer

Mobile App Dev. for College Students' Business Calendar

“They’re probably the best software vendor we’ve worked with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2017 - Dec. 2017
Project summary: 

Synergo developed a social calendar app for iOS and Android that advertises events and adjacent business to local college students. The events featured are categorized and searchable by users.

The Reviewer
 
1-10 Employees
 
New Jersey
Matthew Jasko
Founder, Targeted Ultra-Niche Advertising Incorporated
 
Verified
The Review
Feedback summary: 

Beta testers are thrilled with the product and eagerly await its launch. The app conveys relevant information as quickly and concisely as possible. They’re communication and management skills are unparalleled. Unhindered by the time zone difference, they reliably respond to emails within an hour.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Targeted Ultra-Niche Advertising. We provide solutions to small businesses that help them better leverage their marketing and advertising efforts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

To best serve a particular client, we decided it was necessary to create a mobile app for both iOS and Android. Our in-house team is great, but mobile app development isn’t in their skill set. We needed to outsource development in order to fulfill our vision and deliver a tangible product.

SOLUTION

What was the scope of their involvement?

We approached them with a WordPress website and some sketches of the app. However, nothing was planned with a high level of detail so we left most of the creative input and design up to them. The app they developed is essentially a social calendar for students of Georgetown University. It effectively compiles events from around the university onto a mobile calendar that’s searchable, pushes featured events, and organizes them into specific categories. Local businesses pay for calendar position.

What is the team composition?

The founder acted as the main point of contact throughout the process. On occasion, I worked directly with the head developer as well.

How did you come to work with Synergo Group?

After taking on this project, we considered nearly every major mobile app development organization we could find. The goal was to find a reputable company that produces successful apps, but could also engage in a close working relationship with us. It was clear that Synergo had the expertise and experience necessary to deliver the product on time and on budget.

How much have you invested with them?

The project cost $4,000.

What is the status of this engagement?

Development took place October 2017–December 2017. We’re in the process of launching the app now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had around 50 beta testers and their feedback has been fantastic. All target end-users, they’re ecstatic for the app to launch. It’s a clean, smooth, and streamlined information delivery system, which is exactly what we wanted.

How did Synergo Group perform from a project management standpoint?

We had an initial video conference with Cristian Beres [Founder, Synergo Group] where he outlined project options and set week-by-week landmarks. After that, communication was primarily done through email. We had an additional video conference once a tangible product started to take form.

The project went through 12 or 13 builds before completion and each one was delivered to me within 24 hours of my initial feedback. They finished everything slightly ahead of schedule and completed the project a week earlier than initially estimated. The Synergo team always forwarded feedback to his development team and kept them on task. We always knew how the project was going and in general, the project management was excellent.

What did you find most impressive about them?

The Synergo team's response time, as a founder, was better than anyone I’ve worked with before. He reliably returned my emails within an hour. Additionally, their willingness to collaborate, innovate, and look for strategic opportunities outside the project is a standout attribute. Finally, we appreciated the ironclad contract that protected our intellectual property, as it’s extremely important to us.

Are there any areas they could improve?

I honestly don't have any recommendations to add. We communicated effectively throughout the process and got our deliverable on time and on budget. They’re probably the best software vendor we’ve worked with.

5.0
Overall Score I couldn’t speak more highly of them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were on our schedule despite being on a different continent.
  • 5.0 Cost
    Value / within estimates
    They provided the lowest bid of anyone we considered.
  • 5.0 Quality
    Service & deliverables
    We received exactly the product we wanted.
  • 5.0 NPS
    Willing to refer
    We’re looking forward to working with them in the future.

Web Dev and Design for Environmental Fashion Nonprofit

"Synergo Group has the rare combination of experience, creativity, and professionalism."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. - Nov. 2017
Project summary: 

Synergo Group provided custom web design and development, guiding the process and creating a beautiful website that conveys the company’s mission of protecting the environment and empowering low-income women.

The Reviewer
 
1-10 Employees
 
USA/Canada
Sean Kelly
Founder, Mother Erth
 
Verified
The Review
Feedback summary: 

Synergo delivered an impressive website on time, surpassing expectations. The process was marked by their coding expertise, attention to detail, and their ability to turn a vision into an accurate and creative deliverable, which is how they drive results.  

BACKGROUND

Please describe your company and your position there.

I’m a founder of Mother Erth, a social enterprise based out of Toronto, Canada and San Diego, California. We protect the environment and empower low-income mothers through hand weaving zero-waste fashion items. Every product we make is from plastic that cannot be recycled and directly impacts our mother artisans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Synergo Group?

We were looking for custom website design and development work to bring our vision to life.

What were your goals for this project?

Our goals were to beautify our website and convert visitors into customers.

SOLUTION

How did you select this vendor?

We did online research and received recommendations.

Describe the project in detail.

The challenge for a social enterprise is showcasing your story to the public. Synergo took the time to understand our needs and had great suggestions on how to convey our mission through our website and increase the online development of our organization. They led all changes requests in record timing and beat our expectations.

What was the team composition?

We worked directly with a manager that oversaw all aspects of the project, taking the time to learn about our space and challenges. He was amazing from our initial email correspondence and expertly guided us through the process. We are 100% satisfied with the end results.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Synergo Group provided just what we needed to connect with our community. Their developers work magic with code, building functional elements and beautiful effects, characterized by meticulous attention to detail. Everyone has been so impressed with the work they've done.

How effective was the project management?

They have an exceptional ability to transform a vision into on-target creative work and were an absolute pleasure to work with. We couldn’t be happier with the final results.

What did you find most impressive about this company?

Synergo Group has the rare combination of experience, creativity, and professionalism. They've been an invaluable resource to us and have helped drive results. We recommend them 100%!

What tips or recommendations do you have?

They should continue to get their name and brand out there. They are amazing!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Application Development for Elevator Consultancy

"Their programmers are very knowledgeable and their designers are very talented so I'm happy with the service provided​​​​."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May. 2016 - Ongoing
Project summary: 

Synergo Group created a working prototype for a tool to monitor elevator performance in real-time. The project entered the deployment phase in late 2017.

The Reviewer
 
11-50 Employees
 
Toronto, Canada
Director of IT, Elevator Consultancy
 
Verified
The Review
Feedback summary: 

Synergo Group's developers are skilled with ASP.NET and Java. They have talented designers and delivered the ideal product on time and on budget. Synergo excels in project management.

BACKGROUND

Please describe your organization.

I work for an innovative consulting company. I am the IT director.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Synergo Group?

We would like to create a new application for our prospective clients. We are looking for a working prototype.

This will be a very limited product. The application will be real-time monitoring of the vertical or horizontal transport equipment such as elevators escalators. The idea is to show the on time status and location of elevators or escalators. It can also show events and if the door is open. 

We met with Synergo and agreed to create it with them. The framework uses C#, ASP.NET, Aurelia and SignalR.

SOLUTION

Please describe the scope of their involvement in greater detail.

The work involved development and user interface design. They also handled the implementation.

How did you come to work with Synergo Group?

I think that I searched Google and found them on one of the company portals. I contacted their representative here in Toronto. We are based in Toronto so it was a good fit for us.

They had a strong portfolio and were able to showcase their products. We didn't go into details but they started by creating the user interface design to show me. I liked their work so I decided to choose them. They also seemed to know Javascript very well.

Could you provide a sense of the size of this initiative in financial terms?

It is around $15,000 to $20,000.

What is the status of this engagement?

We are now finishing the project and are in the deployment phase. We started the engagement in May 2017.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't have formal metrics yet because it's too early to measure.

How did Synergo Group perform from a project management standpoint?

I'm extremely happy. They are very professional and they deliver on time and on budget. They gave me exactly what I expected. They managed to stay on the initial budget plan.

What did you find most impressive about Synergo Group? 

Their programmers are very knowledgeable and their designers are very talented so I'm happy with the service provided.

Are there any areas Synergo Group could improve?

There is nothing major.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Project for Middle Eastern Entrepreneur

"Synergo Group has an expert team when it comes to iOS and Android development." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Mar. 2017
Project summary: 

Synergo Group developed an iOS/Android app for RSS aggregation and provided recommendations about integral design features. 

The Reviewer
 
1-10 Employees
 
Saudi Arabia
Entrepreneur, Middle Eastern Startup
 
Verified
The Review
Feedback summary: 

After another agency failed to deliver a good result, Synergo Group took charge of app development to ensure a high-quality product. Thanks to their expertise, the new app will launch soon. 

BACKGROUND

Please describe your organization.

I am an entrepreneur developing an RSS news-aggregating mobile app. Users can select the feeds that interest them and receive relevant results. The app is aimed at Middle Eastern countries. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Synergo Group?

I started developing the application using another company and received a bad result. 

SOLUTION

Please describe the scope of their involvement in greater detail.

Synergo Group took over the development of my iOS and Android app and provided good-quality work.

How did you come to work with Synergo Group?

I found Synergo Group through a friend who had used their services.

Could you provide a sense of the size of this initiative in financial terms?

The cost of Synergo Group's work was between $10,000 and $15,000. They worked about 230 hours total on this project, which comes out to about $40 per hour.

What is the status of this engagement?

We had a seven- or eight-week development time. The project finished last week. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Synergo Group was successful in creating my app. We were able to implement some useful features based on their recommendations. We haven't launched the app yet.

How did Synergo Group perform from a project management standpoint?

The project was managed without the use of any tools since the scope was small. Synergo Group proposed using a management tool for any future projects.

What distinguishes Synergo Group from other providers?

Synergo Group has an expert team when it comes to iOS and Android development. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Quality Assessment and Consulting Large Electronics Manufacturer

"There was a time difference but they accommodated to our time. That helped optimize my team’s time as best as possible."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Aug. 2016
Project summary: 

Synergo Group helped Samsung ensure that all applications being consumed in the US market on Samsung phones were optimized for user experience and enjoyment.

The Reviewer
 
10,001 + Employees
 
Mountain View, California
Head of Deployment, Samsung
 
Verified
The Review
Feedback summary: 

Synergo Group created helpful custom applications to measure application performance, speed, download and delete rates and other useful information. Their communication improved throughout the project.

BACKGROUND

Introduce your business and what you do there.

The company is Samsung. I was the head of the deployment. My division was responsible for validating and ensuring that all the software apps and devices that were going to the US market were market and consumer ready.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

The device market in the US is extremely proliferated. The apps that are going on the devices are extremely wide in terms of how they’re handling operating systems and how they’re engaging with various device resolutions. We were trying to solve the inventory handling of apps that are preinstalled on the Samsung devices and to understand their impact on the devices in terms of resolution engagement as well as device utilization.

We tried to get a handle on the inventory management of the apps that are ready for preload and the inventory management of apps that are ready for programs made for Samsung. There are 1,000 to 2,000 different apps that we tried in order to ensure that when they’re running on a Samsung device, the user has the best experience. We used a set of device and apps inventory to merge them and see what works together.

SOLUTION

What was the scope of their involvement?

Synergo Group was hired to support our efforts in building an inventory management tool. The inventory management and calendar tools focus was to make device launches, app-pre-loads, maintenance releases and respects preload updates, as well as the conditions of the apps ready for preload visible.

Thereby the objective was to understand besides the devices also the impact of the operating systems and the device feature set differences like screen resolution, CPU type and so on.

We needed to manage various metrics and understand the effect it would have to make any change. Which version is going to be affected, which device is going to be affected, what test do we need to run and in which cases. So the project was about creating this very complex system with 4 essential components: the inventory management, the planning and scheduling tool, the reporting tool and the device inventory in itself.

How did you come to work with Synergo Group?

Synergo Group had partnered up with another company so we had done several projects with them in the past and had a good experience. We looked at other vendors that are in the same spectrum, but in the end, we chose Synergo Group because of price and the past experience we had with them. We believed we’d be able to get the project done with them.

How much have you invested with Synergo Group?

We spent $78,000 on the project.

What is the status of this engagement?

We began working with them in March 2016, and the work was completed in August 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The key performance indicators on the project are pretty significant in terms of inventory management on a device level, down to the quality aspect of app ratios and having that knowledge. That’s how we measure it at the end of the day. We also look at the success of the project in terms understanding the devices that are out there and what operating systems and applications are on them. The delta was the unknown and we had a ratio of 85% of coverage. We had a very good understanding of what it is and there was a little gap in terms of the other applications that we’re not aware of. It depends on the provider but that was an acceptable delta. The other one was to understand the lifetime of the application in terms of where it stands and which version was tested. We were pretty accurate on that, so we always kept the last version in a 15 to 20-day cycle. That means that when the application came out, either before or after, there would be a 20-day window for understanding and propagating the information.

How did Synergo Group perform from a project management standpoint?

We used Redmine, which helps to organize sprints and provides reports. We communicated through weekly calls and email.

What did you find most impressive about Synergo Group?

There was a time difference but they accommodated to our time. That helped optimize my team’s time as best as possible.

Are there any areas Synergo Group could improve?

Communication is something that can always be improved. Synergo improved a lot over the time we worked with them. We had to work with them on warning us in advance about any issues that came up. They were flexible in working with us.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It was beyond expectations. It wasn’t flawless but the flaws could be managed.
  • 5.0 Cost
    Value / within estimates
    We got exactly what we asked for, plus they invested more time to accommodate some of the things that we had not scoped out in the beginning.
  • 4.0 Quality
    Service & deliverables
    Five would be super stellar. We took quality standards higher than anybody else would.
  • 5.0 NPS
    Willing to refer

mySQL BI Development Cloud Based Medical Management Company

"Synergo is extremely focused and keeps the same developer on a project which greatly increases productivity."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jul. 2014 - Ongoing
Project summary: 

Synergo has collaborated on a number of projects, primarily related to BI software. Their most recent project was for a MySQL based BI tool that included dashboarding, visualization, and data manipulation.

The Reviewer
 
501-1,000 Employees
 
Boca Raton, Florida
Senior Product Manager, Cloud Based Medical Management Company
 
Verified
The Review
Feedback summary: 

The wide breadth of knowledge Synergo's team has helped foster the strong relationship between the two companies. They offer a transparent pricing structure, and stringently adhere to deadlines, making them an extremely reliable partner capable of taking on the most challenging projects.

BACKGROUND

Introduce your business and what you do there.

We are a large multispecialty electronic medical record company. We’ve also branched into the medical office ecosystem. We do revenue cycle management, practice medicine, telehealth, pathology, etc. We’re a cloud-based technology and focused on iPad with a good market share in multiple specialties. As the Senior Product Manager for our analytics service line, I am responsible for the product from conception, development, delivery, and maintenance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

We needed to be able to flex resources quickly without hiring them in-house. As we developed a relationship with Synergo over the years, they were also maintaining what they built. Then we began to branch off into other projects, and now Synergo is one of our primary developers for our BI [business intelligence] software tools.

SOLUTION

What was the scope of their involvement?

The most recent project has been a MySQL based BI tool development which includes dashboarding, visualization, and heavy data manipulation within a MySQL backend or Hadoop backend. We have also had some projects that include Angular and Java. Synergo has a nice breath of knowledge because they can interchange developers when needed.

How did you come to work with Synergo Group?

Synergo was brought in as part of an acquisition, and we’ve expanded their work over time.

How much have you invested with Synergo Group?

We have spent between $50,000 and $200,000 with Synergo over the course of our relationship.

What is the status of this engagement?

We started working with Synergo in July 2014, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

One thing that’s great is we can leverage our development cycle 24/7. Synergo's time zone offsets our time zone so we can almost get 20 hours of development time a day. That’s doubled the time in which we can bring products to market. They’re able to focus without corporate distractions such as meetings which means their productivity time is much greater than our typical engineer. Synergo is extremely focused and keeps the same developer on a project which greatly increases productivity. We were very successful in bringing our BI tool to market in one of our biggest verticals. We were able to bring things to market much faster than we would’ve been able to with our in-house team.

How did Synergo Group perform from a project management standpoint?

I work directly with the lead developer usually. On some of our projects that are more established, we work with a business analyst intermediary. They use a software called Redmine but are also willing to use our tool, JIRA, where they sign in just like anyone else on our in-house team.

What did you find most impressive about Synergo Group?

I have worked with six other offshore firms, but with Synergo, I can pick up the phone and contact their CEO anytime. He’s on our HipChat channel every day so that we can contact him if necessary. We view them as a partner, not just a vendor.

Are there any areas Synergo Group could improve?

Synergo offers us a substantial amount of flexibility, but we always wish we had more. I don’t think that’s anything they can improve. It’s just the nature of the industry.

5.0
Overall Score Synergo is very pleasant and always dependable. We have no hesitation to do more projects with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Synergo meets or exceeds deadlines. If there are any delays, it’s on our end.
  • 5.0 Cost
    Value / within estimates
    Synergo is very transparent which is very helpful to determine our value. They send an hourly summary so we can understand how busy we’re keeping them.
  • 5.0 Quality
    Service & deliverables
    Synergo is a solid team, and I can depend on them.
  • 5.0 NPS
    Willing to refer
    Synergo is on my highly recommended list.

Web Development for Classified Ads Startup

“You’ll see Cristi fighting for your business harder than you do. Amazingly, this is true.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Synergo Group developed a classifieds website complete with an in-site messaging system and complex item filters.

The Reviewer
 
2-10 Employees
 
Saudi Arabia
Co-founder, Classified Ads Startup
 
Verified
The Review
Feedback summary: 

Synergo Group’s flexible work structure and open communication made the client feel secure. They delivered a top-notch, professional website at a fraction of the cost of many other firms.

BACKGROUND

Introduce your business and what you do there.

We are a startup business. We have a classifieds website for trades between people. It’s similar to eBay in the US but much simpler. We don’t have stores or auctions; you just have an item and other people can check it out and swap. We expect to launch within a month. I’m a co-founder of the website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

We had the idea and needed design and development for the website. To be honest, we think it’s going to have a good market in Saudi Arabia. There are some sites around, but we think we have a new business model. I went through Clutch.co, and I was so pleased, especially after having had terrible experiences on Upwork. Now, we’re doing it right. Since we’re a startup, we always suffer for money. You can imagine that if I had a little mistake during this period, I wouldn’t have existed at all. There is an excellent designer from Synergo but he was not available, so I had to find another company for the design part.

SOLUTION

What was the scope of their involvement?

Synergo Group is developing our website; I had another team for design. I am also involved in a separate mobile app project with Synergo. Two other people and I started a project, and for that, we’re doing UI/UX [user interface/user experience] and coding with Synergo and it’s going very well.

How did you come to work with Synergo Group?

We started this project about two years ago, but we had too much trouble finding freelancers through Elance.com and other freelancing platforms. We lost a lot of money. We’re a startup; we have other jobs and we get the money for this business from our other salaries. We almost broke down. Our last experience with these freelancers didn’t go through. We thought Upwork.com would protect us, but it didn’t work out. So when I discovered Clutch.co about a year ago, I can’t tell you how pleased I was. I wasn’t completely trusting right away, but it was the best available option. I found Synergy Group on Clutch.co and we’ve been doing really well together.

So many people in my area are losing so much money on terrible contractors; I probably lost like $20,000 on sloppy freelance work. So when I met Cristi, our account manager and co-founder of Synergo, on Skype for the first time, I told him I had had really bad experiences before and I wasn’t quick to trust a new firm. I told him that he’d need to accept that I’d always be a little wary, and he understood. I also asked for references, which I had never done before. He provided me phone numbers for two of his big clients and they were very honest. They said that Cristi takes pride in what he does and he loves to make it nice. You’ll see Cristi fighting for your business harder than you do. Amazingly, this is true.

How much have you invested with Synergo Group?

For the website, I would say that so far we spent around $30,000 and the work is still ongoing, so I expect it to be around $35,000 by the end of it.

What is the status of this engagement?

The relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

You can only appreciate what we’re getting out of this by knowing what we suffered from before we found them. Our success with Synergo Group is best exemplified in Cristi; he is the safety valve of the relationship. He’s the person standing in the middle between me and the developer. The developer is driven by the code and functions and I’m driven by my business goals and the user experience; Cristi is standing in the middle trying to understand what I want. He’s a developer himself, and he combines both what I want and what his team can do.

We tell them what we want to be developed—whether it’s a filter or a piece of code—and the team proceeds to give us an estimate. Once we approve it, we can trust that it will work out to that amount and that the code will be clean. I also asked for some sort of a communication system so that my users can communicate to each other through the site rather than through email. My previous developers handed me something like a Word file that delivered messages instead of a real communication system. With Synergo Group, I can explain what I want and I get it right away. If I tell them to edit or add something, I can get it the next hour.

With other companies, our experience is that you spend days or months trying to explain things. I ended up developing interfaces myself to show them what I wanted and I still wouldn’t get it. I felt like I was working with incompetent people. Synergo Group is so much better. Synergo appreciates what I want.

Two years ago, my website would have been a normal startup website. The way it was developed was very simple, very easy. Now, I think my website is scalable. I think I am ready for the next big move. If you were to tell me that I would have 10 million visitors per month, I would say that I can handle that. I have a professional website. What you see here are people who are trying to push you to succeed.

How did Synergo Group perform from a project management standpoint?

Cristi’s project management strategy is that it’s important for us to be comfortable, and if we stress each other out about hours or budgets, the pressure will make it hard to perform. At the same time, he doesn’t want me to be stressed. One time I told him that I had to raise my flag. That’s his system, the flag. If I have any issue or if I suspect I’ll be running into cash flow issues, he tells me to just “raise the flag” and he’ll slow down. We had this really great strategy about slowing down and speeding up flexibly depending on how my cash flow was working, and it worked out really well. They’re very nice people to work with. We’re happy.

Synergo uses JIRA for project development and tracking, which is absolutely wonderful online software. Every single task has a ticket with a time tracker and communication system. Tickets are marked as “In Progress”, “Blocked”, or “Ready for QA” and can be assigned to different users, including me. I cannot explain how convenient project tracking and management has become because of JIRA!

What did you find most impressive about Synergo Group?

We’re paying $35 per hour. We were paying around $20 before. The $15 increase is not little, but if you go look on the market, you see companies charging $200 per hour and I am pretty sure that what I am getting is the quality of that $200 per hour firm. I’m not exaggerating. This group positioned themselves well. They’re smart and they know what they’re doing. They decided they weren’t going to serve the big corporations and charge those high rates, but they also weren’t going to give away their work like freelancers on Upwork do.

Synergo Group knows their market segment and they know that there are a lot of people like me that want quality. I understand that Synergo conducts their business in ways that are similar to a freelance model: the management is in one place and the developers are somewhere else. Nevertheless, they’re really good at handling their communication amongst themselves and I never felt that distance. It works really nicely. Cristi is just a really nice guy; he makes you feel comfortable. I’m really looking forward to working with Synergo for many years to come.

Are there any areas Synergo Group could improve?

Sometimes, my co-founders and I would get into an argument about Synergo’s model. Cristi believes that you can’t really fully conceptualize a project in the early stages. No matter how much time and effort you spend to fully plan the work, there will always be surprises. For example, we had a one-year exercise for our other project, the app we’re doing. We developed a long specification document that would explain everything about the app, but Cristi was resistant to giving a precise estimate. He thought that no matter how much you think it’s going to cost, you’re probably going to miss something that may cost you more.

You’re never going to estimate things precisely. This might bother people. Sometimes, I think he had a point because, to be honest, in the middle of the project you will always discover that you missed something and it will cost you. Cristi believes in this model of thinking, and I don’t know if he’s right or wrong. I trust him and I’m comfortable with him, but my co-founders were upset that he wouldn’t give a more precise estimate. I should mention that we negotiated the estimate that Cristi provided for the classified website. We were confident that the job would cost less, but in the end, Cristi was right. I think it is the nature of this business and maybe we, as startup clients, are resistant to accept it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Whenever they give their commitment, you’ll get it on time.
  • 5.0 Cost
    Value / within estimates
    It’s definitely worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Customized Web and Mobile Application for Reinsurer

"When we ask for something, Synergo Group delivers."

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Nov. 2016 - Ongoing
Project summary: 

Synergo Group built a website as well as iOS and Android mobile apps that are continually enhanced with new features, such as user authentication and video upload capabilities.

The Reviewer
 
1,001 - 5,000 Employees
 
Hartford, Connecticut
Vice President of Operations, Reinsuring Agency
 
Verified
The Review
Feedback summary: 

Synergo Group delivers high-quality code and has processes in place to handle additional requests or fixes. The team is extremely knowledgeable, flexible, and punctual.

BACKGROUND

Introduce your business and what you do there.

I work for a division of a reinsurer that operates globally. Our primary insurance product is equipment breakdown coverage for commercial entities, and we also write that on the residential side. We write specialty coverages like employer’s liability, specialty liability, cyber identity recovery, and others. Our primary business model is through client partnerships with other insurance carriers where we reinsure them, and on the commercial side, we write business directly through agents as well.

I’m vice president of personal line services. I find services that augment our coverage products when they go to market, and I maintain those services on an ongoing basis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Synergo Group?

We were building a website. At the time, we contracted a company that used to own an online inventory solution, and Synergo Group was their developer. Last November, we purchased that code, and we are using Synergo Group to maintain the code and the environment the code runs on.

SOLUTION

What was the scope of their involvement?

We started with a desktop online inventory tool. A couple of years ago, we developed iOS and Android mobile apps. We continually enhance those with additional features such as video upload capability and user authentication processes. Synergo Group had developed the code for the original company using Azure for the cloud portion.

Synergo Group has done both design and development work for us. We would document the requirements, Synergo provided the wireframes and built to our requirements. We use 4 resources from Synergo Group.

How did you come to work with Synergo Group?

We had contracted another company back in 2012, and Synergo was the coding developer for them. When we purchased the code, we kept Synergo on to maintain the tool and host the server.

How much have you invested with Synergo Group?

Over the course of our relationship, we’ve spent over $200,000.

What is the status of this engagement?

We started working with Synergo Group directly in November of 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

When we ask for something, Synergo Group delivers. The quality of the code is very good. Synergo Group has a QA process which we follow up with our process. If we find anything that needs to be fixed, we have a ticket site to load our requests. We’ve received positive feedback from our users.

How did Synergo Group perform from a project management standpoint?

Two of the resources are from Romania, the others are in Canada, and they’re all wonderful to work with. I speak extremely highly about their level of knowledge in this space. Synergo Group is very flexible about meeting our schedules given the different time zones that all of us are in. The deliverables are always on time unless our team has a delay. Synergo Group is a small shop so they can be flexible. Synergo Group acts like true consultants offering suggestions that they think will improve the project.

We use GitHub, Dropbox, Freshdesk, TestFlight, TestFairy, and some propriety test software platforms in our work together.

What did you find most impressive about Synergo Group?

The owner has a lot of insight into machine learning, which I think will be valuable in the future.

Are there any areas Synergo Group could improve?

I can’t think of anything.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer