Symphony Solutions

Neo PLM is a Process and Product Lifecycle Management provider to pharmaceutical and biotech companies. The product suite substantially reduces compliance risk and product cost by enabling the transformation to a modular, process design-centric structure that spans the entire product lifecycle. 

Neo engaged Symphony Solutions in 2016 to implement needed QA processes to suit the complexities of the Life Science industry. 

Through the new QA system, Neo improved the flow and transfer of knowledge across all stakeholders and processes. The QA system radically improved overall product quality and the verification of new features and updates in particular.  

To read the full Case Study, please visit Symphony Solutions website. 

Mindmarker is a leader in Training Reinforcement that provides a cloud-based solution to deliver training content on major smartphone platforms and provide web access. 

The client had a basic prototype and vision of features to be included but needed a new version of the solution with cross-platform support. 

Symphony Solutions’ early contributions were to enhance the functionality of the prototype, develop the application, test it, and maintain it. 

During the 7-year collaboration with Symphony Solutions, Mindmarker E-Learning platform has grown to 21 languages in 100 countries. 

To read the full Case Study, please visit Symphony Solutions website.  

When Symphony Solutions opened an office in Krakow, it had no market presence and no awareness. This was an issue, because the company needed to hire multiple software developers. 

The decision was to participate in big events to showcase the unique culture of Symphony Solutions in a compelling way. 

Symphony Solutions developed a VR game called the VR Quest, where players with VR headsets ‘catch’ as many strategically placed Mr. and Mrs. Cannabis figures as they can. The VR Quest game was hugely popular with visitors who formed a long queue to participate. 

To read the full Case Study, please visit Symphony Solutions website. 

Intuition is one of the world’s leading LMS providers offering e-learning content for leading professionals in financial, compliance, organizational change and other sectors. 

To retain its competitive position in the shifting economy, Intuition needed a content-driven SaaS mobile platform that would support formal and informal learning, with advanced usability and improved content recommendation. 

Symphony Solutions helped Intuition develop the next generation of their e-learning app, a cloud-based mobile solution with user-centric UI and design based on information architecture. 

Symphony Solutions supported Intuition’s design and development needs, catering to unique requirements of their customers. 

To read the full Case Study, please visit Symphony Solutions website. 

Symphony Solutions sees its employees as the core of the business. Loyalty program is a way to celebrate milestones and show appreciation for their hard work and devotion. 

The company took on the challenge to investigate the previously instated Loyalty program, detect fallouts and come up with ways to improve it. 

To do that, Design and Marketing teams applied Service Design, conducting thorough research and analysis of the collected data. 

A reimagined Loyalty Program is more in line with the company brand and has proven to be successful in delivering satisfaction and increasing visibility. 

To read the full Case Study, please visit Symphony Solutions website. 

Enhanced gaming experience with AI personalization 

Introducing AI into iGaming helps create products and services that revolutionize the in-game experience of the bettor. Graphyte is integrating AI solutions in providing personalization services to large betting and gambling operators. 

Graphyte was approached by a betting operator, that found itself in a declining sector. Introducing personalization would allow the client to deliver an enhanced customer experience and get an upper hand over the competition. 

AI-driven solution allowed to analyze player preferences, determine target audiences and deliver fully-personalized content across the site, creating a smart lobby individually customized for each player. 

To read the full Case Study, please visit Symphony Solutions website. 

Supply Chain Management involves complex physical and information flows that help suppliers meet demand and get their products to the market. 

OMP, a worldwide software and consulting company specializing in Supply Chain Management, came to Symphony Solutions in 2010 in need of a technical upgrade of their current solution and a team to research and implement this change. 

Symphony Solutions development teams implemented the migration of the entire software product helping OMP occupy a leading position in the global supply chain market. 

To read the full Case Study, please visit Symphony Solutions website. 

AI technology has been making breakthrough advances in healthcare, showing great potential in increasing IVF success rates. EMBRY is an AI application that can predict the outcome of IVF. 

EMBRY conducts in-depth analysis on every step of the IVF Process, using information about the patient, pictures of embryos, the procedure itself. 

With the data provided by clinics and by utilizing Artificial Intelligence, we were able to create models and develop a prediction algorithm that not only helps to assess the outcome but has substantial value in clinical research and education. 

To read the full Case Study, please visit Symphony Solutions website. 

Gaming providers are putting more and more focus and effort into getting their users online creating a seamless omnichannel experience. 

The onboarding process for new users may be quite daunting and confusing. Therefore, iGaming providers are looking into applying Service Design as a way to make the whole experience smoother and more enjoyable for the end-user. 

Symphony Solutions’ Design Office took on this challenging task and created a roadmap allowing for a 60% reduction in user journey steps from the initial intention of placing a bet to creating the account. 

To read the full Case Study, please visit Symphony Solutions website. 

Cloud Technology Partners specializes in Cloud Engineering for Fortune 500 clients across industries. Many of their clients are among the 80% of businesses who still run their operations on premise.

Symphony Solutions Helps Deploy Cloud Resources

Symphony Solutions built an Automation Framework to speed cloud migration and adoption, including separate solutions for AWS and Azure. They built:

-       a collection of automation code repositories,

-       a flexible, component-based design to configure exact features for clients.

Results

The infrastructure was deployed, and clients are free from excess operational demands to concentrate on development process for their own business.v

How Symphony Solutions helped Virtualstock Ltd, a UK-based digital supply chain and marketplace SaaS platform which operates within the Retail and Healthcare markets. 

Issue 

Due to expansion of the business, the client was looking for a near-shore software development partner to augment their existing on-shore development team. Extra engineering capability was required to build the additional functionality essential to meet increased market demands.  

Solution 

• Worked with in-house engineering and product teams to deliver new and enhanced functionality to the client's product portfolio. 

• Developing functionality around automated order management, price negotiation, product description management; 

• Providing governance for quality assurance and software development process; 

Results 

• The Edge & Edge4Health platforms are GS1 and PEPPOL certified; 

• VirtualStock rolled out operations to new healthcare markets and secured prestige new customers, including the NHS in the UK; 

• Accelerated time to market supported by the lean agile principles. 

To read the full Case Study, please visit Symphony Solutions website. 

Retail banking serves the various financial needs of individuals, establishing a close long-term relationship with their customers, all the while facing the challenge of digitization and an avalanche of new regulations.

Symphony Solutions’ team helped a Dutch retail bank build a modern, easy-to-use and secure solution for self-management of the community users’ savings.

Our expertise in Salesforce, a well-known for its security cloud CRM system, enabled us to implement a new robust solution according to the highest industry standards, giving users the flexibility of financial decision making without having to go to the bank:

• manage their accounts and deposits

• perform secure financial transactions

• track the log of transactions

To read the full Case Study, please visit Symphony Solutions website.

Graphyte Recommend is the only recommendation platform for the I-Gaming industry.

Client

Graphyte is a UK-based SaaS company selling services to large gambling and betting operators for integration with websites and mobile apps to offer personalized content to their users. Their product, Graphyte Recommend, uses AI to provide ultra-personalized recommendations to punters, the same way Netflix provides entertainment recommendations to its viewers.

Problem

Graphyte was a small start-up in October 2018 when they came to Symphony Solutions.  They needed help in solving technical problems with POC, mostly related to scale and database performance, issues such as:

-       A bottleneck in the system created by relational database,

-       Unnecessary latency,

-       Lack of resources for system maintenance, and other issues.

Solutions

The Graphyte and Symphony Solutions created, improved and launched the service in a very short time. They:

-       Switched from relational database to DynamoBD database and streaming data processing,

-       Automated infrastructure deployment,

-       Integrated with Continuous Integration system,

-       Transferred system components to microservices.

Results

-       Provides personalized recommendations in 300ms end to end,

-       Grew client brands from 1 to 9, which accommodate more than 50,000 active client punters per month,

-       Projected compute cost reduction by 50%.

Client Symphony Solutions, Agile and Cloud Transformation company,  announced  a new branding celebrating its 10 years mark.  Company wanted to explore ways to evolve their branding. Ideas and visual expressions had been added over the years, and greater cohesion was now needed.

The branding results from one year of preparation – company-wide focus groups to assess, through visual cues and word selection, employees’ own feelings about the company. This was followed by internal and external research to learn lifestyle and leverageable benefits

Result 

Though implementation is still recent, early results show:

• higher response by potential clients and candidates on LinkedIn;

• brand awareness at 62% in Lviv, Ukraine;

• the popular branding video has been viewed by over 53,000 people in the first month.

To read the full Case Study, please visit Symphony Solutions website.

Ladbrokes Coral Plc (GVC Holdings), a UK Giant in the iGaming and Betting market, is one of the oldest, largest, and most prestigious companies operating today. The online betting and gambling market is expanding at a CAGR rate of 11.4% rate each year. 

Issue. Symphony Solutions began collaboration with this client 6 years ago and was the original technological partner to Coral Group to successfully deliver a fully-fledged sportsbook front-end platform in record time. And recently, developing and delivering the Ladbrokes iteration of such platform was the newer challenge. 

Solution. The process involved 9 months of collaboration between Symphony Solutions teams and client teams to develop The Ladbrokes Sportsbook, which includes newly-added features to gain ownership, reduce licensing fees, and increase speed and load resilience. 

Results. The new Ladbrokes Sportsbook front end-platform was launched in October 2019 with a bold new user interface across Native, Mobile, Tablet and Desktop, which also includes bet placement optimization and functionalities to result in the all-time highest customer satisfaction on record. 

To read the full Case Study, please visit Symphony Solutions website. 

BleXr is a fast-growing iGaming affiliate marketing company which came to Symphony Solutions in 2017.

They needed to:

• Implement scaled Lean/Agile process
• Fill in significant gaps in engineering talent
• Monitor and support critical systems availability

Symphony Solutions:

• Guided scaled Agile implementation and coached practitioners through SAFe methodology
• Helped cross-functional Agile teams grow and deliver business objectives through Team Extension, providing developers, Quality Assurance and DevOps engineers
• Ensured availability of critical systems by incorporating engineers into the stand-by support team

As a result, the Client had 6 successful quarterly planning sessions, increased revenue after the first PI period, and expanded into a new country.

To read the full Case Study, please visit Symphony Solutions website.

Client is the world's largest online wine marketplace and most downloaded mobile application where users can buy, rate and review wines from all over the world with just a scan of the wine label.

Symphony Solutions provides site reliability engineering and infrastructure management to power their business from the Cloud.

Symphony works with AWS (Amazon Web Services) using best cloud practices, aims to decrease total cost of cloud infrastructure ownership, and mitigate risks by updating components and removing obstacles

This application has swelled to a database of over 10,000,000 wines, 36 million users and continues to grow.

To read the full Case Study, please visit Symphony Solutions website.

This Client is the most diverse supplier of digital gaming and sports betting technology in the UK.

Symphony Solutions scaled quickly by opening a new office in a new market for a new client and created aligned teams in less than 1 year.

• 2 Portal teams of 35 people each
• One OPS Team of 24 people

To acquire that talent, 2,471 pre-qualified candidates were personally interviewed, 511 of whom were client-interviewed, and over 80 were hired.

To read the full Case Study, please visit Symphony Solutions website.

Ladbrokes Coral, one of the largest bookmakers in the UK, acquired by GVC Holdings in March 2018, came to Symphony Solutions in 2014.

They had been operating in a more traditional style and needed to enhance productivity and team work to increase speed to market.

Symphony Solutions guided them through Agile Transformation, including:

• implementation of SAFe (Scaled Agile Framework)
• education, training and certification
• ongoing consulting, support and coaching as they scaled and grew

Notable Results:

• Agile Transformation reduced time to market in SDLC from 50 to 18 days and massively increased delivery
• Agile values helped improve “delivery, understanding and visibility” for Coral products (Client Head of Training)

To read the full Case Study, please visit Symphony Solutions website.

Client is  one of the largest bookmakers in the UK, acquired by GVC Holdings in March 2018, has been expanding their partnership with Symphony Solutions for 5 years. From just 4 engineers and PoC, 200 people now work on this business.

We developed products and applications for the client to eliminate dependence on vendors and to improve market position and profit potential.

These products were created for the client’s own web platform and native Android and iOS apps. We also designed stable architecture for real-time betting, scaling up and back for high load periods.

The client now owns their own Intellectual Property, has technology superiority over competitors, and continues to increase profitability.

To read the full Case Study, please visit Symphony Solutions website

VirtualStock, the platform that helps retailers, suppliers, brands and healthcare providers connect more efficiently and control their supply chains, came to Symphony Solutions to help increase their development capacity.

Symphony Solutions established 2 development teams in 3 months and helped to roll-out to production.

Software development is ongoing and continuously releases new product versions every 2 weeks. The relationship is solid and growing.

To read the full Case Study, please visit Symphony Solutions website.

This client is a premier cloud services and software company for enterprises moving to both public and private clouds.

They have customers from different domains who need control over cloud infrastructure cost, compliance rules, security, personal data management, and production/development.

• The client needed software development expertise to accomplish this, and to fully automate, deploy and configure, manage, and secure solutions on AWS and Azure.

Symphony Solutions created architecture for product development, deployed business to the Cloud, and secures solutions on the most trusted cloud servers in the world.

Symphony Solutions has become a trusted partner of this client. From a small group of 4 engineers and PoC, we now have 4 Managed Teams servicing this business full time.

To read the full Case Study, please visit Symphony Solutions website.