Quality Software. Perfect Service. Every Time.

Silver
VERIFIED

At Syberry Corporation, we have created, engineered, and delivered software solutions for US companies of all sizes in almost every industry.

We are headquartered in Austin, TX, and our expansive team offers a wealth of technical and business expertise creating complex, diverse web and mobile solutions to meet every client’s unique software needs.

We value our partnerships above all with clients, and we guarantee transparent pricing, superior communication, and quality work as we leverage industry expertise to provide exceptional custom software solutions, striving to deliver the best results for every client.

 

 
$50,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2014
Show all +
Austin, TX
headquarters
  • 5910 Courtyard Dr. Ste 155
    Austin, TX 78731
    United States
other locations

Portfolio

Key clients: 

Bombardier, Walt Disney, PayPal, THG Energy, Baylor Scott and White Healthcare, Shell Oil and Gas, Bridgewater LLP, Livestream, Telespace. 

A charitable fundraising initiative application

A startup approached Syberry with a charitable fundraising initiative to provide individuals with the opportunity to make monetary donations to fund the purchase of textbooks for students.

The express purpose of the platform is to help students raise funds for required textbooks and/or related materials and offset the high costs associated with higher education.Through a crowdfunding platform and integration with

bookstores, the new solution will give the students the ability to reach out to donors specifically for the funding of textbooks.

Technologies:

PHP, Symfony 3, HTML 5, Twitter Bootstrap, MySQL

Digital Rights Management Platform

A startup approached us for help building a hardware and software information system that automates the process of tracking the content performed in venues and provides trustworthy reports that can be used to improve relationships between venues and Performance Rights Organizations. The platform uses sound recognition technology to identify music usage and offers new opportunities for businesses and songwriters to work together

simply and equitably.

The platform continuously tracks the songs being performed in venues and generates reports including song title, artist, and all the corresponding information. Unlike existing solutions, the platform’s tracking reports are secure and accurate enough to be allowable in legal proceedings.

Integrated Medical Consumables Tracker

The Customer is an informational technologies company with over 6 years of experience with enterprise-level clients. The company specializes in data warehousing and business intelligence solutions. 
The result of expanding this idea into a potential solution – a new brand developed by the client to provide these services to
potential customers. The Customer came up with an idea of high-precision medical

consumption tracker, which could be expanded to more generic operations like day-to-day consumables tracker (food, data housing items, etc.)
Initially the Customer has developed a prototype as a proof of concept with the hardware sensors that allow tracking of the items which weights require only lowprecision measurements. The prototype was used to track quite generic consumptions of items like coffee in the office.


Technologies:
PHP, Symfony, MySQL, Apache Cassandra, AWS, IOS.

Mission Control Platform for First Responder Agencies

Streaming solution, created by Syberry is intended to close that gap between such organizations capabilities and existing streaming technologies by providing the solution as a service to its customers. The solution is intended to allow an organization managing their streaming inventory and accessing video streaming information in a simple and effective way with no upfront investments. The platform is a new initiative of one

of Syberry’s customers that will provide law enforcement organizations with a simple and efficient tool to coordinate work of first-responders (employees of the emergency services) – police officers, firefighters, medics. 

Technologies:
PHP, C++, HTML/CSS/JS.

Healthcare System Education Portal

The customer is a department of a large US healthcare network which activities are focused in the field of healthcare learning and education. Their major activity was to organize the process of education and knowledge improvement of a middle personnel in healthcare, maintaining their certifications and overall qualification, as required by the law and infernal regulations of certain healthcare providers.
Before starting

this project, the customer was using an existing custom learning management system built on top of the Topyx LMS built by Interactyx company. The LMS was used as a central repository of all courses content, courses playback and tracking students’ progress. Together with LMS the customer used Articulate Storyline solution for authoring HTML5 compliant materials and other external tools for authoring SCORM compliant courses. Both types of courses are integrated with Topyx for progress status reporting.

Technologies:
MySQL, PHP, Debian, Redis, Elasticsearch.

Steel Estimation Solution

Our client develops and sells estimation solutions for steel construction companies. They developed their first solution in 2013 and currently, our client’s system controls about 8 percent of the industry market share. After more than 30 years in this industry, our client was inspired to create a product that helps steel erection companies perform faster, more efficient estimations and bids. Together, we’re developing a new

solution to improve how companies get valuable metrics from the field. Project managers will get real time status updates on task statuses, costs, and schedule forecasts. And the companies that already use our client’s system will embrace our solution’s innovations. 
 
Technologies: 
PHP, Symfony, MySQL, Debian, AWS, Apache HTTP Server.

CMS for Schools and Colleges

The new solution is a secure, cost-efficient, software system combined with support and hosting service—all specifically designed for schools, colleges, and universities. The system creates an outsourced web communication platform that enables schools to focus on the task of educating students.

The platform helps school districts and colleges create easy-to-manage websites, providing the design, web management tools,

and support needed to stay up to date with website technologies. Interactive web features allow for teacher pages, staff and faculty directories, event calendars, e-newsletters, news and press release management, blogging, podcasting, FAQs, form builders, and RSS feeds.

Technologies:

Linux, PHP, Symfony 2, MySQL, AWS, Ansible, Knockout.js, Twilio, Rollbar

 

Drug Reviews Automation Tool

A customer approached Syberry for support building a web-accessible, software-as-a-service application designed to provide stakeholders in formulary decision processes in the United States with a highly-efficient, scalable, usable, and distributable monograph and formulary-creation product that amalgamates disparate information from several sources into a single interface.

It effectively addresses critical needs and

challenges associated with creating drug monographs and automates much of the creation process. With just a few clicks, the platform populates monographs with current and accurate content from reputable sources, allowing clinical pharmacists to focus on the critical evaluation of drugs rather than monotonous data entry.

Technologies

PHP, Symfony 2, MySQL, Knockout.js, DailyMed API, PubMed API

Expert Teeth Whitening Network

A startup approached us with the idea of developing a platform to connect teeth whitening service providers with potential customers. The solution is an easy and smart application that aggregates information from different qualified service providers and displays it on a map based on an end user’s geographic location. This allows users to schedule and pay for teeth whitening appointments online through a variety of providers,

minimizing both paperwork and wait time. Furthermore, the platform provides a reliable new source of clients for service providers.

Technologies:

PHP, Symfony2, Objective C, Java, MySQL, Redis

Ultimate Social Media Manager for Photographers

A photographer approached us to build a web-based software platform that combines the fastest social media manager with state-of-the-art galleries and provides the ultimate tool for photographers to upload, store, back up, and share their photos and manage their SMM activities.

The new platform is an integrated workspace that combines clean, elegant design and a modern, user-friendly interface with robust

functionality and features. The application offers integration with all the major social networks: Facebook, Twitter, Google+, Instagram, Tumblr, LinkedIn, Pinterest.

Technologies:

Wordpress CMS, Symfony2 Framework, Angular JS, MySQL, MongoDB, Redis, Rabbit MQ

Telephonic appearance solution

The customer approached us with the idea to implement a cloud-based telephonic appearance system that wouldserve the specific needs of courts with the latest communication technologies by allowing remote audio appearances by attorneys and litigants in courtrooms across the West Coast.

The system includes an online scheduling and payment solution that integrates with the court case management system (CMS) and a user

interface that is easy for staff to moderate and monitor, with the ability to mute/unmute calls, place remote parties in separate virtual meeting rooms, and enable audio features for all call-in users on the day of hearings.

Technologies:

HTML, SCSS, JavaScript (jQuery), PHP (Symfony), MySQL

Custom ERP solution for a wholesale operator

A large Texas-based wholesale operator hired Syberry to build and implement a new enterprise resource planning (ERP) system. Syberry replaced the legacy application by creating a brand new, comprehensive solution built on innovative technologies and fully supporting the customer’s business processes.

The new solution features an attractive interface, while enhanced functionality and architecture provide users with

simpler order processing and easier customer relationship management. The application integrates seamlessly with third-party systems, offering connectivity with the company’s payroll, accounting, and HR systems as well as external providers.

Reviews

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Software Development Services for Energy Company

"I've been impressed by their willingness to do right by us and our customers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2018 - Ongoing
Project summary: 

Taking over for another vendor, Syberry serves as the ongoing software engineering partner for an energy company’s cloud-based platform. They provide scoping, development, testing, and deployment services.

The Reviewer
 
11- 50 Employees
 
Austin, Texas
Cory Kowal
VP of Product, THG Energy Solutions
 
Verified
The Review
Feedback summary: 

Syberry has successfully improved the frontend performance of the platform and continues to make thoughtful suggestions for enhancements. They have proven to be communicative and reliable, mitigating the common concerns of outsourced teams. Syberry remains mindful of business goals and client needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the vice president of products at THG Energy Solutions. We're an energy software data management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

We were looking for an outsourced partner that could provide a full spectrum of software development services, including business analysis, scoping, development, testing, and quality control.

SOLUTION

What was the scope of their involvement?

We transferred the development responsibilities of one of our cloud-based software platforms from another outsourced group over to Syberry. That product was already on the market and in front of customers, so there was no launch to oversee. Rather, Syberry took over the ongoing product development efforts. We went through a fairly rigorous onboarding and knowledge transfer process so their team leads and development group could become familiar with the platform. And from that point on, they’ve served as our software engineering team.

What is the team composition?

Syberry has assigned about a dozen people to our project, a group that includes a business development contact, a project lead, various levels of software developers, and a QA resource.

How did you come to work with Syberry?

I know a colleague at our company went to college with Timour (Executive Vice President, Syberry), but I’m not sure if the introduction was made there or through a broader evaluation process. I took my role after Syberry had been introduced.

How much have you invested with them?

We’ve spent more than $1 million so far.

What is the status of this engagement?

Our engagement began in February 2018 and remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our primary focus when hiring Syberry was to improve our product’s frontend performance. Because of their efforts, the customer experience has been enriched to a great degree. On a project-by-project basis, I’ve been impressed with their ability to understand our business needs and apply that understanding to their scoping, development, and deployment processes.

How did Syberry perform from a project management standpoint?

There has been some turnover of the project lead role, but the transition process has always been smooth from one to the next. Overall, the team has been accessible and responsive. When working with an outsourced team, it’s natural to have concerns about communication, but we have never experienced those problems with Syberry.

What did you find most impressive about them?

I appreciate their willingness across the organization to understand our industry. They understand our needs, our clients’ needs, and they proactively make recommendations of how we could do better.

Are there any areas they could improve?

The project lead turnover was something I was mildly concerned about at the time, but they’ve done a great job of alleviating those concerns by continuously putting high-quality people into the vacant position.

Do you have any advice for potential customers?

I understand that there might be some apprehension about entering into an agreement with a company whose workforce is mostly based in Eastern Europe. My recommendation is to keep an open mind. Syberry has proven time and again that language and time zone barriers will not stand in the way of establishing a successful relationship.

5.0
Overall Score I've been impressed by their willingness to do right by us and our customers.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've demonstrated an incredible commitment to delivering on time.
  • 5.0 Cost
    Value / within estimates
    They're a better value than in-house or on-shore resources would be.
  • 5.0 Quality
    Service & deliverables
    They consistently met our high expectations.
  • 5.0 NPS
    Willing to refer
    I've greatly enjoyed working with them.

Logistics & Operations Software Dev for Trucking Company

“Their dedication and willingness to help were impressive. They were efficient and kept everyone on task.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Oct. 2018
Project summary: 

Syberry built an information hub for a mobile home transport and permit service. After discussing the existing system and processes, they delivered a new structure for forms and data.

The Reviewer
 
1-10 Employees
 
Yuba, California
VP, Trucking Company
 
Verified
The Review
Feedback summary: 

When the system is up and running, it will save time for the internal team. Syberry was a patient partner, and they performed well throughout the collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a mobile home transport and permit service. I'm the vice president.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

We wanted to update software that contained multiple databases for our permit service. We deal with 48 states, including hundreds of special forms for counties within those states. They found a way to aggregate that information in one, cohesive source.

SOLUTION

What was the scope of their involvement?

They went through what we had and what we were using, which was extremely outdated. I walked them through our process, and then we planned on how to update it and make it more flexible. They came up with ideas, we went through them, and we went back and forth until we came up with solutions.

What is the team composition?

We worked with three or four different people over the course of the project.

How did you come to work with Syberry?

I looked on the internet. I called several companies who didn’t get back to us, but Syberry answered our call and were happy to help us.

How much have you invested with them?

We spent approximately $50,000.

What is the status of this engagement?

We started working together around September 2017. They completed the project around October 2018, but they still help us when issues arise.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're still inputting information into the framework they provided. We needed to create forms and transfer all our data manually. Because of that, we don't have any metrics to report. When we've finished, the system will save us time and act as a hub for the information we need.

How did Syberry perform from a project management standpoint?

They performed admirably. There is a time difference, but our schedules worked well together. They've always been helpful, and they answered all my questions. They were very patient throughout the process, and our partnership worked out very well. We spoke weekly or every other week, depending on where they were in the process.

What did you find most impressive about them?

Their dedication and willingness to help were impressive. They were efficient and kept everyone on task.

Are there any areas they could improve?

I can't think of anything they should improve at this time.

Do you have any advice for potential customers?

This was the first time I've ever done anything this big, so I don't have anything to compare it to. I was pleased with the process, and I would recommend them.

5.0
Overall Score I don't have anything negative to say about my experience with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very punctual, and they stayed on task.
  • 4.0 Cost
    Value / within estimates
    I was surprised by the cost, but I don't have anything to compare it to.
  • 5.0 Quality
    Service & deliverables
    The product they built was excellent, and they accommodated my wants and needs.
  • 5.0 NPS
    Willing to refer
    I'm very likely to recommend them.

Software Staff Augmentation for Media Company

"Their team has a deep skill set that covers all our engineering needs."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$200,000 to $999,999
 
Apr. 2018 - Ongoing
Project summary: 

Syberry provided staff augmentation resources for a development project. They contributed engineers to follow an established roadmap to perform updates and add features.

The Reviewer
 
1-10 Employees
 
Burlingame, California
CTO, Media Company
 
Verified
The Review
Feedback summary: 

The added team members sufficiently fulfilled the needs of the project. The product was successfully launched and has received positive feedback. Syberry continues to be a supportive partner in development. They provide an impressive team and their expertise fosters a smooth collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CTO of MyMelo, a media platform focused on the broadcasting industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

We had several upcoming tasks, including performing updates and adding core features to our platform. We needed additional help for this development so we hired Syberry.

SOLUTION

What was the scope of their involvement?

To begin, Syberry assigned a project manager and identified the key resources our team needed. They analyzed the existing code for our tech stack and we gave them a breakdown of our requirements. We agreed on sprint cycles, platform choices, and laid out our expectations.

We’ve provided them with a feature roadmap that includes all of the development tasks we’ll be using their team for.

What is the team composition?

We worked with around 12 people from their team. They provide a project manager who coordinates the work and a technical lead.

How did you come to work with Syberry?

We looked at multiple review platforms to find the right vendor and came across Syberry. We spoke to their previous clients to find out more about their capabilities. We were drawn to them because of their experience with a technology stack similar to ours.

How much have you invested with them?

We’ve spent $500,000 on their services.

What is the status of this engagement?

We started the project in April 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work they’ve produced has been high quality. We were able to fully launch the platform and we’re in the process of getting feedback from our strategic partners. We’re seeing solid adoption numbers for our product and we’re confident moving forward.

How did Syberry perform from a project management standpoint?

We went through a few changes of staff along the way, but it was perfect once we settled on the right team with Syberry. They’ve managed the project like a well-oiled machine. They iterate the work during our two-week sprints and are efficient.

What did you find most impressive about them?

Their team has a deep skill set that covers all our engineering needs. Whenever I ask them to do something, they’re capable and willing to do it.

Are there any areas they could improve?

Having more stabilized communication structures could make the time difference less of an issue. We’ve worked together to make the process more efficient.

Do you have any advice for potential customers?

Try to provide as much detail as possible. Their engineers are skilled at delivering exactly what you ask for, so the final product will be better if your idea is defined, precise, and articulated.  

4.5
Overall Score They’ve been an exemplary partner and have gone above and beyond.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Though some unforeseen issues pop up, they are good at sticking to a timeline.
  • 4.5 Cost
    Value / within estimates
    Though you could find a more inexpensive company, you wouldn’t find a higher level of quality.
  • 4.5 Quality
    Service & deliverables
    Although all software has bugs, the overall quality is extremely high.
  • 4.5 NPS
    Willing to refer
    I’d recommend them to others who are working on a similar project.

Video Integration Software Dev for Development Firm

"They proved their technical expertise and project experience from the get-go."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2017
Project summary: 

Syberry built video streaming software as a web and desktop app for a third-party client. They completed end-to-end development—from scoping to feedback cycles to QA—using PHP and Wowza Streaming Engine.

The Reviewer
 
11- 50 Employees
 
Austin, Texas
Rudy Milkovic
Executive Director & Founder, Velikom Interational
 
Verified
The Review
Feedback summary: 

The end solution exceeded the client’s expectations. Syberry delivered high-quality products on time and at outstanding value. They provided frequent updates and repeatedly sought feedback at each stage. Customers can expect a highly experienced team that easily translates concepts into solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and executive director of Velikom International. We provide IT solutions to clients ranging from web development to e-commerce platforms to video streaming systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

Syberry helped us develop and deliver a video streaming and integration software product to a third-party client. The solution needed to meet our client’s needs, and we wanted to resell it in the future.

SOLUTION

What was the scope of their involvement?

The product allows our client to capture video, analyze it, make GPS inquiries, and then take the appropriate actions on the resulting data. We first outlined the scope to Syberry. Their team then followed up with additional questions that we needed to ask the client to better understand their needs and infrastructure. Once we had fully identified the client’s requirements, Syberry’s architects and project manager laid out the project schedule. They then began developing a web version and a desktop application version of the software using PHP and Wowza Streaming Engine. The team provided multiple iterations and solicited the client’s feedback, making adjustments as needed and providing QA.

What is the team composition?

We worked with about 5–8 team members, including a project manager and several specialists in PHP, Wowza Streaming Engine, and QA processes.

How did you come to work with Syberry?

I knew one of their vice presidents and was talking to him about collaborating on various projects. When this opportunity came around, I reached out to Syberry because they have expertise in streaming server technologies. We sat down for a formal conversation, and their references and breadth of knowledge impressed my team.

How much have you invested with them?

We spent between $400,000–$500,000.

What is the status of this engagement?

We started working together in early 2017, and the project lasted 7–9 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Syberry delivered an end product that met every requirement, beat our agreed-upon deadline, and exceeded the client’s expectations. We expect a long-term relationship with our client and with Syberry.

How did Syberry perform from a project management standpoint?

The team made a clearly defined plan and stuck to their timeline from start to finish. We had daily check-ins, weekly status updates over the phone, and meetings with our client every two weeks.

What did you find most impressive about them?

Syberry grasped the project concept quickly. They understood the client’s vision and needs and translated that into a defined plan and a solution. They proved their technical expertise and project experience from the get-go.

Are there any areas they could improve?

I personally like a lot of communication from vendors I work with. However, other clients of theirs may be overwhelmed by the volume of information that Syberry provides. I’m sure the team can adjust as needed.

Any advice for potential customers?

Share as much as possible to give Syberry a full picture of the project, its requirements, and its challenges. You will be able to trust them, and they’ll prove it to you in the delivery.

5.0
Overall Score We were impressed with their work from beginning to end.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They beat their deadline and met our budget. They communicated well throughout the project as well.
  • 5.0 Cost
    Value / within estimates
    The Syberry team charged middle-of-the-road rates, but their work and knowledge came at excellent value.
  • 5.0 Quality
    Service & deliverables
    Syberry delivered an excellent end product and demonstrated expertise from start to finish.
  • 5.0 NPS
    Willing to refer
    I recommend them regularly to our clients.

Software Development for Steel Estimation Company

“Communication was huge for me and I was very impressed with how they handled themselves.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan - June. 2016
Project summary: 

Syberry developed original proprietary software from the initial concept.

The Reviewer
 
1-10 Employees
 
Knoxville, Tennessee
Vince Hughes
Steel Estimating Solutions, Owner
 
Verified
The Review
Feedback summary: 

The user-friendly software hasn’t encountered any issues or bugs in more than three years. It’s high quality has helped grow clientele. Straightforward and consistent in communication, Syberry met every deadline and ensured a hassle-free development process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a company called Steel Estimating Solutions which provides a tool to estimate pricing for steel erection.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

There was nothing in the market to automate steel pricing estimation. I had an Excel spreadsheet I used that I wanted to turn into software. I needed a partner to do that with me.

SOLUTION

What was the scope of their involvement?

Syberry built my software from scratch based on my idea. The user inputs all the quantities of steel for a building project into the tool and receives a price estimation that they can use to bid for the job.

We went through a discovery phase after which we agreed on a price and they started the development. They completed the first version within five or six months and we worked on that initial product over the following six months. They continue to make enhancements to the product.

What is the team composition?

I communicated with a project lead and had a team of five or six people including developers and testers.

How did you come to work with Syberry?

I searched online and ended up speaking to three vendors. Syberry made me the most comfortable. They best understood what I was trying to accomplish. I felt lucky with the decision I made.

How much have you invested with them?

I’ve spent about $250,000 at this point.

What is the status of this engagement?

We started working together in January 2016 and its ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software is flawless and has been since the release. We haven’t had any challenges with issues or bugs over three and a half years. It’s user-friendly and we haven’t had any complaints from users. Our clientele continues to grow.

How did Syberry perform from a project management standpoint?

We talked every Monday and then throughout the week depending on the tasks. Communication was constant. My project lead was straightforward and always kept me informed. He’s also very smart and helpful: whenever I would come to him with an idea, he would think about it for a while, come up with a resolution, and put it into place. I feel very fortunate to have found Syberry and to have worked with my project manager.

What did you find most impressive about them?

The most impressive thing is that they do what they say they’ll do. They give me a timeframe and they hit every deadline that they set. Communication was huge for me and I was very impressed with how they handled themselves.

Are there any areas they could improve?

From my experience with them, I don't see any need for improvement.

Do you have any advice for potential customers?

Be clear about what you want the end result to be and have everything included in the discovery phase as best you can. If everything is included, it will save you time and trouble down the road.

5.0
Overall Score For me, not having experience in the software world, this could have gone badly. From the stories I’ve heard, I feel blessed to have been connected with Syberry. They built out my dream in the end product, which functions just as I expected.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never gave me a schedule that they didn't meet. They achieved every activity on or before the deadlines they set.
  • 5.0 Cost
    Value / within estimates
    I’m very pleased with the end product that I received for the investment I made.
  • 5.0 Quality
    Service & deliverables
    I received a quality product that performed exactly as expected and without any hassles to get to that point.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to several people already.

Custom Development for Photo Sharing App

"There were no gray areas or misunderstandings because they were honest with me." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct 2015 - Apr 2017
Project summary: 

Syberry built a photography platform using MySQL, PHP, and JavaScript. They introduced multiple social APIs to enable sharing and  provided ongoing maintenance and support.

The Reviewer
 
1-10 Employees
 
Charleston, South Carolina
Todd Surber
Owner, Pixrit
 
Verified
The Review
Feedback summary: 

The platform is highly stable and has received overwhelmingly positive feedback from users. Syberry’s consistent communication and flexibility led to a trusting collaboration. This comfortable, comprehensive partnership delivered both the peace of mind and time required to optimize every feature.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and owner of Pixrit, a photography social media management platform. It manages pictures and galleries and allows users to automatically schedule posts for sharing on social media networks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

Nothing like my platform existed previously, so I had to find the right partner to develop it.

SOLUTION

What was the scope of their involvement?

Syberry developed my platform using MySQL, PHP, and a lot of JavaScript, because it’s quite browser-heavy. The initial predevelopment phase—going over everything together and finalizing designs—was supposed to take six weeks, but it got pushed because of changes I wanted to make. It took a few months, but Syberry asked the right questions and produced detailed reports.

What is the team composition?

I mainly worked with Timour (Senior Vice President, Syberry), Sergey (Vice President, Syberry), and a project manager. Timour acted as my financial point person, while Sergey worked as an overall project manager, overseeing the technical team. They’re based in Austin, Texas, but most of their development team is in Belarus. The project manager in Belarus was my day-to-day point of contact. I believe the team had 6–8 people, regarding actual developers and the project manager.

How did you come to work with Syberry?

After talking to multiple vendors, I realized I needed to identify the language I wanted my site built on. Everyone seemed to be building on WordPress, so that didn’t help me know who I wanted. Additionally, I often spoke to salespeople who only said they could build my platform. I would ask to speak with lead developers and then be made to feel as if I was a burden.

I found Syberry after spending a month waiting for a quote from a vendor who later admitted they couldn’t build my platform. Timour answered the phone right away, and I could tell he was an integral part of the team and knew what he was talking about. He answered all my questions and understood my concerns. While I was vetting Syberry, they evaluated me to ensure I’d be a good fit and was far enough along in my project. They gave me a high-level quote quickly, and we made adjustments from there.

How much have you invested with them?

The initial build cost $230,000, and the ongoing development cost was $10,000 per month. That went on for 3–5 months after the initial project. From there, I had an ongoing cost of $1,500–$2,000 per month.

What is the status of this engagement?

I started working with Syberry around October 2015 and launched in April 2017. I continued for 6–8 months with further development, after which we limited it to ongoing support. Once the platform was stable, there was no need for further development, so we drifted. Syberry always encouraged me to keep the meter running, but I told them the platform seemed stable and wasn't having any issues. This was all my own money, so I needed lay off the pedal a bit. It’s been fine; the platform’s extremely stable.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I thought photographers would freak out about the platform when it launched, so I didn’t leave myself any money for marketing. It exploded by word of mouth in the beginning, and it did really well for a few months, but then it tapered off. I didn’t do a marketing push, and I had no idea how to utilize Facebook or other platforms.

Still, user feedback has been excellent. People email constantly about how amazing the product is, and because the management is so easy, I can focus on improving the design and developing more features for the future. The peace of mind of knowing the platform works is brilliant. It’s built like a tank, and issues are incredibly rare. When they crop up, it’s usually because social media networks have changed their APIs. The stability blows my mind, because, in my experience, software can be so hit or miss.

How did Syberry perform from a project management standpoint?

I spoke to my project manager on Jira on an almost daily basis. We also communicated changes and questions on Basecamp to finalize designs. They were periods when we wouldn’t communicate for a week, but if something needed to be updated or changed, we’d communicate throughout the day. I took part in weekly meetings, but Syberry guided the effort for the most part. I’ve run into undisciplined contractors before who couldn’t stick to a schedule, but Syberry hit every projection along the way unless I made a change. They handled these requests formally and had me sign-off on any updated agreements.

As we moved closer to launch, I started seeing better alternatives to specific things and felt pressure to get to market as soon as possible. This led to anxiety and delays on my end, but Syberry was incredibly accommodating. They never got impatient with me or treated my ideas as dumb. They were always cordial, professional, and understanding, and if I was upset, they never responded defensively. Not butting heads with people on the project made my life so much easier.

What did you find most impressive about them?

Their organization-wide professionalism is their best quality. Everyone I spoke to was cordial and understanding and responsive. They were also flexible. If I wanted to add something separate from the initial quote, I’d put together a video or prototype to walk them through it, and they’d come back with a detailed breakdown.

There were no gray areas or misunderstandings because they were honest with me. We weren’t sure whether interfacing with social media platforms via APIs would be difficult, or even achievable, but they educated me on the risks, and we determined all our unknowns. This honesty extended back to their first proposal. There wasn’t any bloat, and they never surprised me with an extra charge.

Doing business with them was simple because they were highly organized. This helped me feel secure and enabled me to focus on the product itself. I didn’t have to worry about them disappearing or failing to deliver.

Are there any areas they could improve?

No, not that I saw.

Do you have any advice for future clients of theirs?

Talk to Syberry and compare them to others. You’ll see that Syberry understands how stressful and scary it can be to find and invest in a partner.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Development Partnership for Automation Company

“Their understanding of our business’ needs is valuable to us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2015 - Ongoing
Project summary: 

Brought on as a third party, Syberry supplies ongoing development services. They work on multiple projects and deliver according to pre-determined design specifications.

The Reviewer
 
1-10 Employees
 
Lakeland, Florida
John Fox
President, Fox Business Automation Solutions
 
Verified
The Review
Feedback summary: 

All deliverables have exceeded expectations and function properly once launched. The Syberry team is skilled in juggling multiple projects, and provide strong expertise in software development. Their dedication to the project has fostered continual success in the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Fox Business Automation Solutions. I’m a prime contractor, and I work with several large, internationally-recognized companies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syberry?

I needed a qualified, competitive vendor who’d be sustainable for our larger customers and their budgets.

SOLUTION

What was the scope of their involvement?

To begin, I gave Syberry a functional specifications pack and received their quote. I provided designs, and their team created it using a standard software development lifecycle. I collect all customer-facing issues and requirements, and the Syberry team does the development work.

What is the team composition?

I only directly interface with the project manager, but they provide three others on the development team and a QA individual.

How did you come to work with Syberry?

We considered six companies and compared their expertise and pricing. The Syberry team provided both developers and sales members during the interview process, so they understood my needs and questions. Additionally, I was confident in their scaling abilities if our project requirements changed.

How much have you invested with them?

We’ve spent between $360,000–$400,000.  

What is the status of this engagement?

We began working together in October 2015, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Every project they’ve worked on for us have been successful—I’ve assigned them to two of my largest customers because they earned it. Syberry’s work consistently exceeds my expectations.

How did Syberry perform from a project management standpoint?

In the beginning, Syberry asked for my communication preferences, and we settled on receiving a weekly status report from them. However, we speak daily if there are design questions or any ambiguities. They provide different project managers for every project, but each has a standardized approach and internal process. Everything is planned and delivered on time. If they anticipate any delays, they inform our team, and I pass that information to the end-customer. They’ve been flexible and have made it easier to run my business.

What did you find most impressive about them?

Their understanding of our business’ needs is valuable to us. If there are any bugs, Syberry promptly finds solutions, and that skill is paramount in custom software development.

Are there any areas they could improve?

There aren’t many areas where I think they could improve—they’re an incredibly qualified team. On the rare occasion that they interface with my customers, there is sometimes an expected language barrier. However, that is one of the reasons I handle most of the customer-facing interactions, so it hasn't been an issue.  

Do you have any advice for potential customers?

It’s important to establish your budget and timeline at the beginning of the project. Don’t expect the final price to be a penny more or less than your original quote–they’ll deliver on the exact requirements you set. If you’re looking for a fantastic, elite development team and are willing to pay for it, they’re the right company for you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve met every deadline and delivered work early.
  • 5.0 Cost
    Value / within estimates
    Their skills are commensurate with the most expensive development houses, but they’re more cost-effective.
  • 5.0 Quality
    Service & deliverables
    Everything they’ve produced has operated exactly how we intended it to.
  • 5.0 NPS
    Willing to refer
    I'm 100% willing to recommend them—I’ve already done so.

.NET Application Development for Marketing Agency

"Syberry created a perfect, seamless integration with every feature we requested."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

Syberry developed a large, complex .NET application with various third-party integrations. They built the software from scratch based on existing wireframes.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Ricardo Casas
CEO, Fahrenheit Marketing
 
Verified
The Review
Feedback summary: 

The application was delivered on time and within budget. Syberry explained their process thoroughly and accommodated to scope changes effortlessly. Their stellar project management, highly responsive communication, and proactive attitude set them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Fahrenheit Marketing, a full-service agency based in Austin, Texas. We cater to Fortune 5000 companies around the globe. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syberry?

We don't specialize in .NET development, so we partnered with them to develop a complex application for a high-profile client.

What were your goals for this project?

We wanted a partner who had the experience to build an extensive .NET application. 

SOLUTION

How did you select this vendor?

We selected a vendor carefully because of the visibility they would have. A friend who had worked with Syberry recommended them. After considering a few possibilities, Syberry became the natural choice. They had the bandwidth and knowledge to take our project to the finish line.

Describe the project in detail.

They built a multi-faceted application with a .NET backend. We produced the blueprints, and Syberry took it from there. They implemented countless dependencies and third-party integrations without any hesitation. 

What was the team composition?

We had a dedicated project manager and three other developers, including two .NET developers and one PHP developer who brought various pieces together. We mostly interfaced with the project manager, which was nice. He was knowledgeable and understood the project requirements better than most.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We met every milestone and delivered the project on time and within the budget. Syberry created a perfect, seamless integration with every feature we requested. They produced a flawless piece of software.

How effective was the workflow between your team and theirs?

Communication was solid and constant. They said they would overcommunicate, and they did. Since we had the right answers, it was easy to manage their progress and the client's expectations. Both teams used Jira, so we didn't need to learn new project management software.

Their project manager was competent; he sometimes delivered updates twice a day, especially as we started to wrap up the project. The ease of collaboration was a key element in their success.

What did you find most impressive about this company?

The most impressive things about Syberry were their attention to detail and communication style. We had a few hurdles in the middle of the project, such as when the client changed his mind, but they worked around them without a complaint. It was refreshing.

Are there any areas for improvement?

I can't fault them for anything. I will definitely work with Syberry again, and I expect they'll continue to deliver.

5.0
Overall Score They proved that customer service is at the forefront of their deliverables, so I'll give them the highest mark.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were available by phone, email, and chat. We had all bases covered.
  • 5.0 Cost
    Value / within estimates
    They weren't the cheapest option, but we didn't want the cheapest; we wanted the best. You get what you pay for.
  • 5.0 Quality
    Service & deliverables
    They delivered flawless code, great project management, and solid communication.
  • 5.0 NPS
    Willing to refer
    I'll refer them and likely use them again.
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
5566856
Date of Formation
Sep 8, 2014
Source
State of Delaware
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
8
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
June 19, 2019