Swimm Social

BACKGROUND

Please describe your company and your position there.

I am the Chief Event Organizer and Head of Customer Relations for Illuminated Minds, with positions in both GLO Mini Golf, LLC and Off the Wall Kidz, LLC. We have two different entertainment venues located on the east and west coasts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Swimm Social?

We were looking to build our brand as a whole and improve online engagement and marketing. Sidney helped transform the imagery, information, content and distribution of our online presence and website.

What were your goals for this project?

We had different goals for different companies: For GLO Mini Golf, we wanted to update our advertising and marketing to expand our demographic and online engagement to bring in new consumers as well as elevate our brand to the next level for potential future growth in new markets.

For Off the Wall Kidz, we were opening a brand new location and needed to spread word quickly while establishing ourselves as the most family friendly, clean, safe and unique venue in the area with a distinctive image.

SOLUTION

How did you select Swimm Social?

We first met Sidney through GLO Mini Golf where he helped us with smaller projects at first and we quickly saw his talent and drive and we brought him on as an exclusive contract to help us with all future projects in social media, branding, marketing and advertising.

Describe the scope of their work in detail.

Sidney has excellent communication skills, he understands the vision and can take creative freedom to turn the abstract into an actual well performing marketing campaign, or content creation, or anything really.

He is extremely professional, very calm and easy to work with. He has great ideas and advice and is truly what keeps the project going at an ideal timeline and he has proven himself with the results.

What was the team composition?

Sidney worked directly with me on avenues pertaining to Off the Wall Kidz and my vision for its branding. He worked one on one with our Chief Technical Officer to implement a marketing and design campaign

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the beginning of our work, Sidney was able to gain us over 5,000 followers in less than 6 months and our social media engagement was constant, with hundreds of shares and entries in our marketing campaigns.

He was a major factor in getting us up and running and voted as the #1 Indoor Play Venue in our area with less than a year of operation. He was able to project us into areas where traditional posting and marketing could not.

How effective was the workflow between your team and theirs?

Extremely effective workflow and communication, he is a pleasure to work with and I wish I had more partners and vendors with his skill and work ethic.

What did you find most impressive about this company?

I was very impressed with the skill set and knowledge of a variety of avenues. He follows the numbers closely and knows the ideal timing of a carefully constructed campaign. Really overall happy with every part of this company and look forward to continuing to benefit our business by working with them.

Are there any areas for improvement?

There is absolutely no room for improvement with Swimm Social. This company may be young, but they are so much farther ahead than any other companies we interviewed with. Keep up the great work.

BACKGROUND

Please describe your company and your position there.

I'm the CTO at IILUMINATED Minds.  A family entertainment company with four locations on to Coast illuminated minds brings family and entertainment together

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Swimm Social?

So social has been our marketing director for over two years.

What were your goals for this project?

To increase our online presence drive revenue and create a complete branding concept

SOLUTION

How did you select Swimm Social?

I was able to find some social to a social media post. The post showed his range of creativity knowledge and I definitely want to be involved

Describe the scope of their work in detail.

Swim social was able to come up with a complete marketing solution ranging from website social text message

What was the team composition?

I work closely with the owner Sidney For years but there are multiple project managers involved

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Swimm social is one of a few contractors that I have had zero communication issues with. We find ourselves always on the same page moving towards the same goals

How effective was the workflow between your team and theirs?

The workflow has been effortless. SWIMM Social has set up a communication and workflow platform to make project management quick and easy

What did you find most impressive about this company?

I have worked with hundreds of contractors over the past 20 years and so social is by far the easiest to communicate with. Our goals are always aligned.

Are there any areas for improvement?

I can honestly say there’s nothing that I would change