# Surf Surf Reviews (43), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined Surf's Network [Visit Website](https://surf.dev/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/surf) **Mobile Apps For Thriving Startups And Major Brands** Surf develops client and corporate solutions from scratch, covering native and cross-platform mobile apps, web apps and services, AR and ERP systems. Over 13 years, we've built apps for KFC, Mars, The Home Depot, Burger King, SAP, plus over 200 other brands. Surf helps neobanks, retail, manufacturing, foodtech, and other companies compete in the IT sector and cut the costs of their legacy projects. We don’t only write code — we identify our client’s end goal and do everything possible to help them reach it. We use a comprehensive approach and can engage in a project at any stage: - Conduct audits of designs, code, architecture, business processes, and markets. - Analyze and define product requirements. - Design architectures and interfaces. - Develop and update UX/UI designs. - Create client and server-side components. - Test created solutions and automate testing. - Launch and support the product. We help solve problems of businesses, products, and departments. CEOs come to use when they need to boost the profitability of their business or to launch a new business line. We analyze their business processes, find the most economically viable solutions, and design and develop new services — we do it all to help their company increase revenue and profits. Project Managers come to us when they need to develop an app from scratch or when they want to unleash the full market potential of their current solution. We help them by designing a product strategy, building a user journey map and enhancing user experience, developing MVPs within a fixed time frame — we do it all to improve product metrics. CTOs come to us to speed up the work processes in their IT team or to get the expertise they don’t have. We automated testing procedures for them, refactor their code, help find an optimal solution — we do it all to help them cut the support and development costs of their legacy projects. ## Company Information - Minimum project size: $25,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 3 Locations: - Wilmington, DE (Headquarters) - New York, NY - Potomac, MD - Founded in 2011 - 1 timezones: Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 80% Mobile App Development - 10% Low/No Code Development - 10% Web Design ### Focus Areas - Frameworks and CMS: - 100% Flutter - Mobile Platforms: - 80% iPhone iOS App Development - 20% Android App Development - CMS Focus: - 62% WordPress CMS - 38% Adobe Experience Manager CMS - Mobile Focus: - 40% Financial Mobile App Development - 30% Health & Wellness Mobile App Development - 30% Mobile Commerce - No Code Development: - 25% Airslate - 25% WEM - 20% Bryter - 15% Bubble - 15% Webflow - Programming & Scripting: - 25% Java - 25% Swift - 20% Kotlin - 15% JavaScript - 15% Objective C - Low Code Development: - 25% KISSFLOW - 25% OutSystems - 15% Mendix - 15% Salesforce Lightning - 10% Appian - 10% Quixy ### Industries - 15% Business services - 15% eCommerce - 40% Financial services - 30% Medical ### Clients - 45% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 15% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Surf offers competitive pricing and good value for cost, with clients appreciating their budget alignment and effective project management. Specific project costs are not detailed, but feedback indicates strong ROI and satisfaction across various industries, from food tech to finance. **Most Common Project Size**: $200,000 to $999,999 based on 31 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Mobile App Development: $200,000 to $999,999 based on 27 reviews - UX/UI Design: $200,000 to $999,999 based on 4 reviews - Web Development: $50,000 to $199,999 based on 3 reviews - Custom Software Development: $50,000 to $199,999 based on 2 reviews - Application Testing: $50,000 to $199,999 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review - AI Consulting: Confidential based on 1 review - Application Management & Support: Confidential based on 1 review - Product Design: Confidential based on 1 review ### Packages Offered - Mobile App Development Packages — starting at $5,000/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Surf Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Communicative (14 mentions) - Proactive (12 mentions) - Unique expertise (11 mentions) - Experienced (10 mentions) - High-quality work (8 mentions) - Timely (6 mentions) - Transparent (6 mentions) - Efficient (5 mentions) - Professional (4 mentions) - Accessible (3 mentions) - Easy to work with (3 mentions) - Flexible (2 mentions) - Well-organized projects (2 mentions) - Attentive (1 mentions) - Easy to reach (1 mentions) - Great project management (1 mentions) - Great team (1 mentions) - Innovative (1 mentions) - Passionate about their work (1 mentions) - Translate ideas into products (1 mentions) ### Review Highlights **High-Quality Deliverables** Clients report high satisfaction with the quality of Surf's deliverables, noting improvements in app performance, user experience, and overall functionality. Apps developed by Surf often achieve high ratings and positive user feedback. **Expertise in Cross-Platform Development** Surf excels in cross-platform app development using Flutter, enabling clients to reach wider audiences efficiently while maintaining high-quality user experiences across different devices. **Room for Improvement in Bug Resolution** While generally satisfied, some clients noted that bug resolution could be more prompt. Occasional delays in fixing bugs have been reported, suggesting an area for potential improvement. **Strong Technical Expertise and Industry Knowledge** Surf demonstrates a high level of technical expertise, especially in mobile app development, with proficiency in Flutter and AR technologies. Their industry knowledge spans foodtech, fintech, and retail, among others, allowing them to deliver tailored solutions. **Positive Impact on Business Metrics** Surf's solutions have positively impacted client business metrics, such as increased sales, higher retention rates, and improved customer satisfaction, demonstrating their ability to deliver business value. **Effective Project Management** Clients appreciate Surf's project management skills, noting their ability to deliver projects on time and within budget. They maintain clear communication and provide regular updates, ensuring that clients are always informed about project progress. **Collaborative and Transparent Communication** Surf fosters a collaborative environment, integrating well with client teams and maintaining transparent communication. They use tools like Slack and Jira to facilitate seamless interactions and project tracking. **Flexibility and Adaptability** Clients appreciate Surf's flexibility and adaptability, as they are willing to adjust their methods and processes to meet specific client needs and project requirements. **Outstanding Design and UI/UX Skills** Surf's design and UI/UX capabilities are highly regarded, with clients noting the usability and aesthetic appeal of the apps they develop. Their attention to detail in design contributes to positive user experiences. ### Surf Reviews #### Mobile App Dev for Construction Company (Featured Review) **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: Confidential - Project length: Oct. 2021 - Oct. 2022 **Project Summary**: Surf developed an MVP for a construction company's mobile app. After conducting a competitor analysis, the team worked on key functions and helped build a customer journey map. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Construction Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Jul 4, 2023 **Feedback Summary**: Surf's solutions helped the client achieve the project goals. Their effective processes and responsive approach resulted in a meaningful and productive partnership. Further, they demonstrated excellent communication through meetings and emails. Customers can expect a skillful and reliable team. ""The interaction between our teams was meaningful and within the time limits."" **BACKGROUND** Please describe your company and position.I am the Product manager of PetrovichDescribe what your company does in a single sentence.Construction company specializing in retail sales of building materials. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?We already had a web service (with a mobile version) to allow a foreman or anyone who is going to build or renovate their houses, to estimate costs of goods and jobs to be done, share estimates, buy materials in our online-store, draw schedules, assign jobs, keep financial records, and more.But the project lacked a mobile app, and this was a kind of restriction as our target audience covers foremen and construction workers who complete most of their tasks on the go.So, we made a decision to create an app with similar functionality and help our users automate calculations and complicated processes. We hired a Surf team to develop an MVP for us, to check quickly whether our customers do need a mobile app and decide for its further development and extension. **SOLUTION** How did you find Surf?Online SearchReferralWhy did you select Surf over others?Pricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We started the project with a competitor analysis and found out that similar apps are either too specifically aimed for narrow-focus experts or overloaded, being too heavy to be understood for those without experience. Based on the conclusion, we started with key functions required for a construction project that are clear both for an experienced expert and first-timer. To define the first priority features we also created a customer journey map. Having analyzed the results, the Surf team suggested an object-oriented approach and a hierarchy of entities with the roles such as estimate, object, address, docs. This allowed us to avoid huge tables with heaps of data on a mobile screen but use cards with brief info on each object. The team needed six months to develop MVP with the initial feature set catalog: a set of standard jobs that can be collected as a constructor in order to quickly calculate the cost of a future project; cost estimation: an option to quickly plan future purchases of building materials and works; the data can be shared; user interface: user-friendly and without anything that can distract the user from the main purpose. The app is integrated with the Client’s online-shop that allows users to save plenty of time on updating price and stock information. We tested the app with a focus group to make sure that it meets our real customers’ needs. Their feedback was used to make necessary adjustments. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?At the pre-project stage Surf suggested using Flutter (cross-platform framework) for app development. It turned out to be a good match for our goals. Within six months we tested the business hypothesis and made sure the solution is in demand among our audience. We managed to reduce the time to market by about one-and-a-half times as compared to developing two native apps for Android and iOS.Describe their project management. Did they deliver items on time? How did they respond to your needs?We already had effective processes and the Surf team adapted seamlessly. So the interaction between our teams was meaningful and within the time limits.What was your primary form of communication with Surf?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I would like to mention the app design. The Surf team skillfully changed the structure of element display, making usage of the mobile application as convenient as through the web version. The second point — linking objects and estimates turned out to be a great idea, even before the release of the application, we implemented it on the web.Are there any areas for improvement or something Surf could have done differently?We like collaboration with the Surf team, and the advice here is to keep quality and proactivity at the same level. --- #### Website & Mobile App Design & Dev for Restaurant Chain **The Project** - Services: Mobile App Development, UX/UI Design, Web Development - Project size: $50,000 to $199,999 - Project length: May 2023 - Ongoing **Project Summary**: Surf has designed and developed a website and a mobile application for a restaurant chain. Surf has conducted research to outline the user journey and implemented the client's order management system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Restaurant Chain - Industry: Food & Beverage - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — May 3, 2024 **Feedback Summary**: Surf's integration of the client's business and IT systems has resulted in a twofold acceleration of business processes. The client has a streamlined workflow and can process payments quickly. Surf offers candid feedback and possesses the capability to approximate time constraints. ""The Surf team has proved to be an essential part of the project from the beginning to the end."" **BACKGROUND** Please describe your company and position. I am the CEO of a restaurant chain.Describe what your company does in a single sentence.We are a fast-developing chain of urban modern restaurants offering Georgian cuisine to customers both in the restaurants and through delivery service **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?Assist us in developing our delivery service and building a modern and fast mobile application and website for our customers.Integrate our website, mobile application and internal management service (IIKO) in one efficient system, where an order easily transfer from a cusomer's device to restaurant’s frontend.Manage and improve the purchasing procedure to facilitate quicker online payments and the addition of promo codes. **SOLUTION** How did you find Surf?Online SearchReferralWhy did you select Surf over others?High ratingsPricing fit our budgetGood value for costProfound background in mobile application and web development for major brands.How many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Surf commenced by conducting extensive research in order to comprehend our business niche; this included analyzing competitors, outlining the user journey, and searching for potential service integration decisions. Surf consolidated all of the data and presented it to us.Our website and mobile application were upgraded and redesigned during the second phase. They completed the process in a few iterations: founded on market research, they developed an app prototype and provided a Flutter framework for the joint development of the application and website. Flutter was a convenient platform for us because our IT department could easily learn how to use it in the future, and we could make any necessary modifications to the mobile app and website with a single click. Apart from transferring our old application to the new framework, Surf has improved the backend through APIs and integrated frontend design prototypes.Surf concurrently implemented our order management system (IIKO) across our website and mobile application. Their knowledge of various restaurant services was utilized to achieve the primary objective of accelerating everything. The Surf team conducted thorough testing of websites and applications at each stage, providing us with results to ensure that everything was functioning properly. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Surf facilitated the integration of our business and IT systems, resulting in a twofold acceleration of business processes. The order system is now fully integrated into our work, and we have access to a modern, quick application and website: we receive all orders within minutes, have a streamlined inner workflow, get payments more quickly, and can see the precise outcomes of our reports. Every franchisee partner now receives a vital service from the organization thanks to the system.Describe their project management. Did they deliver items on time? How did they respond to your needs?Each member of the Surf team provides us with candid and expert feedback throughout our collaboration. They not only comprehend our objectives but also possess the capability to approximate time constraints and produce a flawless project that is simple to execute.What was your primary form of communication with Surf?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We are very grateful to the Surf team for their keen insight into how important it is to meet our objectives by delivering exceptional outcomes; this insight was essential to the success of our project. The Surf team has proved to be an essential part of the project from the beginning to the end, adding a significant amount to its worth.Are there any areas for improvement or something Surf could have done differently?It was a pleasure working with the Surf team, and we can only hope that they continue to develop and support the same caliber of work and passion for what they do. --- #### Mobile App Dev for Healthcare Startup **The Project** - Services: Application Testing, Mobile App Development - Project size: Confidential - Project length: Jan. 2022 - Ongoing **Project Summary**: The client is a healthcare startup that helps people with diabetes to track their vital signs. Surf has developed a mobile management app for the company, targeting continuous glucose monitoring (CGM) users.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Healthcare Startup - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 19, 2023 **Feedback Summary**: The app has been successfully released on the App Store and Google Play. Surf is easy to communicate with and provides frequent updates. Everything is delivered on time. They are proactive, collaborating efficiently through virtual meetings. ""Everything is delivered on time."" **BACKGROUND** Please describe your company and position.I am the Project ManagerDescribe what your company does in a single sentence.An American healthcare startup helps people live with diabetes by tracking their vital signs. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?Develop a diabetes management application for CGM (continuous glucose monitoring) device users. **SOLUTION** How did you find Surf?Online SearchClutch SiteWhy did you select Surf over others?High ratingsClose to my geographic locationGood value for costCompany values alignedHow many teammates from Surf were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Before the project started, together with Surf, we conducted deep audience and competitor analysis. We read numerous stories of people living with diabetes to see what issues they meet every day, summarized the benefits of modern diabetes apps, and discussed how to offer to the people more with our new app. One more challenge for us was to make the app work without loss of performance. Since the program operates with a very large amount of data, this affects the smoothness of its work. To solve this problem, the Surf team used a database, isolates, and data caching. The Flutter framework was chosen to provide excellent UI and use a single codebase for Android and iOS apps. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Today, the app can be downloaded from the App Store and Google Play. Osand users tried it for the first months afterver 5 thou release and positively described their experienceDescribe their project management. Did they deliver items on time? How did they respond to your needs?The project manager was easy to communicate with and provided frequent updates. We had both in-person meetings and phone calls, but most of the feedback was through email. Everything idelivered on time and we received ample warning if a deadline wasn't going to be met.What was your primary form of communication with Surf?Virtual MeetingWhat did you find most impressive or unique about this company?Most impressed by the proactiveness of the Surf team and their interest in the success of our product. Surf prepared recommendations for us to improve the features.Are there any areas for improvement or something Surf could have done differently?No, it was great. --- #### App Dev for Fast-Food Chain **The Project** - Services: Application Testing, Custom Software Development, Mobile App Development, Web Development - Project size: $50,000 to $199,999 - Project length: Aug. - Oct. 2022 **Project Summary**: Surf was hired by a fast-food chain to develop a new industry-specific and user-friendly app. They conducted a competitive analysis and designed an app that could handle many orders, even during peak hours. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Delivery Manager, Shaverno - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — May 4, 2023 **Feedback Summary**: Thanks to Surf's proficiency and knowledge, the client met all their project goals. Throughout the project, they had transparent discussions about possible risks, challenges, and errors. The team then adjusted their methods to avoid potential issues and contributed ideas that made them stand out. ""The Surf team is focused on achieving results and invested in the project's success."" **BACKGROUND** Please describe your company and position.I am the Delivery manager of ShavernoDescribe what your company does in a single sentence.This is a chain of fast food restaurants located in urban areas, with a focus on the preparation of shawarma. Each of the 40 cafes is committed to upholding a consistent level of service: fast preparation, reasonable pricing, and the provision of high-quality dishes. The restaurants boast a diverse menu, featuring both traditional and innovative shawarma recipes. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?We approached Surf even though we already had our own pre-packaged application.However, it did not meet our requirements: it was outdated, had performance problems, and was inconvenient to use.In addition, it was not always stable when faced with a large number of orders.Consequently, we collaborated with the Surf team to develop a new, industry-specific application that would be user-friendly and capable of handling a significant number of orders during peak hours. **SOLUTION** How did you find Surf?Online SearchReferralWhy did you select Surf over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The initial phase of the project involved analyzing competitors and mapping out the user journey based on successful solutions in the market. In the subsequent stage, we compiled a list of features necessary for the first phase. We then proceeded to design the application and admin panel while simultaneously studying the iiko restaurant system. Our Surf analysts verified that all required features were supported by iiko. In the fourth stage, we created a design that included black-and-white layouts of the future application. Once branding was completed, we added colors to the app. Finally, the Surf team drafted the terms of reference for all features and Swagger. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our company placed great significance on this project, seeking a contractor who met all our requirements and collaborated with as a one team to create the application. We contributed our concepts and inquired about the Surf team's proficiency and knowledge. The CJM phase was particularly significant, as it documented all of our app ideas, resulting in a substantial backlog of tasks.Describe their project management. Did they deliver items on time? How did they respond to your needs?During our collaboration, we engaged in open and honest discussions about potential risks, challenges, issues, and errors. These conversations occurred on both ends. It is noteworthy that the Surf team demonstrated a willingness to not only hear our concerns, but also adjust their methods as needed.What was your primary form of communication with Surf?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The Surf team is focused on achieving results and invested in the project's success. They actively engage in brainstorming sessions, contributing their ideas, which differs them from other firms. Additionally, the team informed us of potential risks. For instance, we had intended to incorporate all the features on our list into the application. However, the Surf team advised that, in our situation, it would be wiser to develop a minimum viable product (MVP) initially.Are there any areas for improvement or something Surf could have done differently?Everything was good and on time --- #### App Development for Women's Clothing Retailer **The Project** - Services: Mobile App Development, Web Development - Project size: Confidential - Project length: May 2021 - Ongoing **Project Summary**: A women's clothing retailer hired Surf to assist in the development of their app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Director, Love Republic - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Mar 5, 2023 **Feedback Summary**: Thanks to Surf’s efforts, the client was able to release the app on Black Friday, saving 40% of their budget. The team was communicative, responsive, and professional throughout the engagement. They worked in a very organized way, taking into account all business needs. ""It’s a great pleasure to collaborate with Surf."" **BACKGROUND** Please describe your company and position. I am the Bussiness director of Love Republic (MELON FASHION GROUP) Describe what your company does in a single sentence. LOVE REPUBLIC is a part of MELON FASHION GROUP BRAND and manufacturer of women's clothing. Love Republic retail chain is represented in 4 countries and has more than 150 stores. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish? Implement a more convenient logic of user interaction with the application. Avoid critical bugs in the old application. Implement the most necessary and convenient functionality that covers all needs **SOLUTION** How did you find Surf? Online Search, Referral, Other Why did you select Surf over others? High ratings, Close to my geographic location, Good value for cost, Referred to me, Company values aligned What was the size of Surf’s team? 2-5 Employees What was your primary form of communication with Surf? Virtual Meeting, Email or Messaging App Describe the scope of work in detail. Please include a summary of key deliverables. The Surf team, using their experience in market research, made a number of adjustments to the logic of the app, thanks to which they were able to make user interaction with the app more flexible and logical. They tried to take into account all of the possible cases that users encounter in the app.   Despite the fact that integrating analytics into the app wasn't part of our initial plans, the Surf team managed to finish the task in a shorter period of time and released it.   The Surf team has always tried to help our backend team members from Love Republic, so that everyone involved in the development process moves in the same direction and meets the deadlines. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? In six months, the Surf team developed an updated app for Love Republic. We were able to keep business goals in mind and release an app for the all-important Black Friday for any e-commerce app, saving about 40% of the budget through the Flutter cross-platform. Describe their project management. Did they deliver items on time? How did they respond to your needs? The team was fully available to us, on a daily basis, with open and clear communication.They often organized intermediate demos and meetings as issues arose. What did you find most impressive or unique about this company? I appreciate their professionalism. By the way, they worked in a very organized way taking into account all our business needs. We completed the project on time thanks to quality services and management. Are there any areas for improvement or something {provider_name} could have done differently? It’s a great pleasure to collaborate with Surf. It’s been very efficient, and we can only wish the team to keep up the good work! --- #### Payment Tool Development for Financial Services Firm **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. - Dec. 2022 **Project Summary**: Surf developed a financial services firm's payment tool that would enable cross-border transfers with cash payments. They prepared the terms of reference and layouts and built a float for authorization. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Project Manager, Financial Services Firm - Industry: Financial services - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 18, 2023 **Feedback Summary**: Surf delivered a simple and fully functional payment tool ready for the client's partners' interaction with the money transfer system. Their team also ensured the tool was scalable, providing the client with opportunities to expand its functionalities and customize its interfaces. ""They had a high level of expertise in different areas and offered many solutions and ideas to improve some functions."" **BACKGROUND** Please describe your company and your position there. Our company is one of the largest Financial startups. I working as top manager in this company and responsible for business and product development. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We would like to create our own payment instrument for cross-border transfers with payment in cash. Surf has expertise in working with it. Therefore, we turned to Surf. **SOLUTION** How did you select this vendor and what were the deciding factors? Surf was ready to engage developers with the necessary skills and experience we needed. The key factors influenced our decision to collaborate with Surf was professionalism and quick estimation of the proposed project. The team was able to engage the project extremely quickly. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. At the start of the project, we had several meetings with the Surf Team to detail all the business requirements, identify the nuances, and fix the development approaches. They launched several Agile processes in parallel. Established the process of identifying business requirements, preparing the terms of reference and layouts. They developed a float for authorization, and the customer deployed an additional two-factor authentication system. How many people from the vendor's team worked with you, and what were their positions? My team worked directly with the project manager. Additionally, we mostly interacted with two lead front- and backend developers and analyst. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We got a ready solution (web-service) for partners' interaction with the money transfer system. Simple and clear functionality allows you to send, pay out money transfers and administer the functionality of the web-client for end users. The project envisages further scaling - expanding the functionality, increasing the number of sending directions and customizing the interfaces. Describe their project management style, including communication tools and timeliness. The project manager was easy to communicate with and provided frequent updates. We had both in-person meetings and phone calls, but most of the feedback was through email. Everything was delivered on time and we received ample warning if a deadline wasn't going to be met. What did you find most impressive or unique about this company? Surf is a pleasure to work with. They had a high level of expertise in different areas and offered many solutions and ideas to improve some functions. We also liked the fact that the team was proactive and showed high interest in the results of the project. Are there any areas for improvement or something they could have done differently? Nothing --- #### Mobile App Development for Restaurant Chain **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Oct. 2021 - Ongoing **Project Summary**: A fast-food chain collaborated with Surf for mobile app development. The team stabilized the app, implemented a new brand design concept, and improved conversion and user experience.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CPO, Burger King Russia - Industry: Retail - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Dec 30, 2022 **Feedback Summary**: Thanks to the contributions of the Surf team, the client saw their sales made on digital channels increase by 85% during 2022. The client's mobile app ranked first in the food and beverage category on the App Store and Google Play with user ratings of 4.8 and 4.3 respectively. ""Throughout the project, all team members were available and promptly responded to business correspondence."" **BACKGROUND** Please describe your company and your position there. I am CPO of Burger King Russia. Burger King is the second largest fast-food restaurant chain in the world. Every day more than eleven million visitors come to BURGER KING restaurants around the world. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We decided to update the design of our mobile app, improve its fault tolerance, as well as systematize the work with conversion and user experience. With these tasks we turned to Surf. **SOLUTION** How did you select this vendor and what were the deciding factors? The decisive factors for choosing Surf were: Extensive experience in developing mobile apps for major brands Readiness to allocate a sufficient number of high-qualified specialists to our project Price, timing and quality of development Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Together with the Surf team, we implemented a new brand design concept in the mobile app. Now the Burger King sales channel has a much more modern and stylish design that reflects the current brand values. The Surf team solved several important tasks simultaneously: stabilized the app, developed features in the old version, implemented the redesign, and systematized work on conversion and user experience How many resources from the vendor's team worked with you, and what were their positions? My team worked directly with their iOS, Android developers, QA specialists, and the Project Manager as the key contact person **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Today, 85% of the company's sales are made on digital channels and during 2022, Burger King's mobile app ranked first in the food and beverage category on the App Store and Google Play with user ratings of 4.8 and 4.3, respectively. Describe their project management style, including communication tools and timeliness. In the work with Surf we would like to highlight a good understanding of the features of Android and iOS mobile platforms and excellent knowledge of the requirements for publishing mobile applications. Throughout the project all team members were available and promptly responded to business correspondence. What did you find most impressive or unique about this company? Surf showed a very good level of technical competence - they were able to implement the solution at a high technical level. The company's specialists showed the ability to be part of a team and to flexibly adjust to the needs of the project in a short time frame Are there any areas for improvement or something they could have done differently? We continue to cooperate with Surf and we really like the level of their professional competence and well-organized communication. --- #### Mobile Application for Shopping Center **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Oct. - Dec. 2021 **Project Summary**: Surf developed a mobile app for a shopping center, collaborating with the in-house team in the preliminary stages. They also managed the technical study for the app's architecture and third party integrations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Business Partner, ADG Group - Industry: Real estate - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Dec 20, 2022 **Feedback Summary**: The design phase was successful, and the partner is satisfied with the results. The Surf team was detail-oriented and efficient. They followed the project timelines and were invested in the outcome. Proactiveness and responsiveness are hallmarks of their work. ""The way they designed the App was great."" **BACKGROUND** Please describe your company and your position there. The company is engaged in the construction of shopping centers. We also have district centers with stores, places for entertainment and services for the population. I plated the role of IT Business partner for Marketing team **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? The main goal was to develop the app as a full-fledged digital-communication channel, allowing us not only to attract customers, but also to connect all users for ex. register for upcoming events and stay up-to-date on what's going on in the community center, as well as reaching out to others in the community **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online for the best mobile developers in our area and shortlisted 10. After interviewing them, we chose this vendor based on their requirements, experience of the agency and cost estimate. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We collaborate with the team in the preparatory stages of our projects. The team has proved to be highly professional and reliable in developing mobile applications. In this stage we clearly define the business metrics that the application will be focused on, and form a development budget for the project from investors. Surf also conducted a technical study and worked through the architecture of the project, taking into account loads and integrations with third-party services. How many resources from the vendor's team worked with you, and what were their positions? Project Manager, Art Director, Designer, System Analyst, Flutter Developer for consulting puproses **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? As a result of Design phase we received: MVP Vision; a design concept; Integration and Functional Architecture; Back end architecture; a detailed cost and time estimation; backlog We were fully happy with the result. Many thanks to the team! Describe their project management style, including communication tools and timeliness. The team proactively shared new ideas and asked appropriate questions to clarify all the details. We regularly hold online meetings to synchronize and discuss current issues. Communication within the team was really well organized with chats and project management tools What did you find most impressive or unique about this company? I would like to mention their mobile app development skills and the ability to foresee potential risks to avoid delays in the project progress. The way they designed the App was great. Are there any areas for improvement or something they could have done differently? Fully happy, nothing to add --- #### Mobile App Development for Bank **The Project** - Services: Mobile App Development - Project size: $1,000,000 to $9,999,999 - Project length: Dec. 2020 - Ongoing **Project Summary**: Surf was hired by a bank to develop an app using Flutter. The app boasts features such as personal data management, activities history, automatic payments, ATM and branch review, and product review. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Project Manager, Bank - Industry: Financial services - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 27, 2022 **Feedback Summary**: With Surf's help, the client has launched the app's first version, which has received enthusiastic feedback from users. The team leads a seamless workflow by being transparent and receptive to feedback. Their ability to leverage their relevant industry experience into top-notch solutions stands out. ""Surf's commitment to constantly improve the product is impressive."" **BACKGROUND** Please describe your company and your position there. I am the business project manager in charge of the development of a bank’s new mobile application. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? Initially, we wanted to improve the native app we already had. Besides, we intended to implement test automation in the app and infrastructure for the tests as it reduces testing time and allows developers to fix bugs quickly. During the detailed discussion of the project, we understood that it would be easier and less expensive to create a new Flutter application from scratch and lay the foundation for its further scaling than modify the existing one. **SOLUTION** How did you select this vendor and what were the deciding factors? Surf has a wealth of expertise in banking projects. In addition, we appreciate the level of their Flutter skills. Important was the fact that the company has a fully functional team covering all the roles we need: designers, PM, developers, analysts, and QA. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Within nine months of collaboration with Surf, we have developed a Flutter application with automated tests and infrastructure for them. The app is available for smartphones and tablets. The first release covered a large set of features: 4 methods of authorization 2 ways to register Product review and management Setting up products: cards, accounts, deposits My Finances module allows you to understand your financial situation in terms of all banking products Payments and transfers Automatic payments Favorite payments Operations and activities history Expenses analytics Chat for customer support ATM and branches review Personal data management How many resources from the vendor's team worked with you, and what were their positions? 1 designer,1 PM, 2 analysts, 4 Flutter developers, 2 QAs. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We successfully launched the first version of the app. Users like it and rate it highly. We have done a lot of work to update the design for the bank’s app: We brought the design up to date and adapted it to Flutter development. We improved UX: all solutions suggested by the bank were analyzed, taking into account Surf experience with banking apps. Some options were suggested, to make the app more user-friendly. For example, improvement of the interface variant for small screens: to arrange the elements in a way that allows avoiding unnecessary scrolls. Now the app development continues, new features are released every month. One more significant point is that based on the code of this app, Surf is currently developing an app for another bank, which is also a part of our group. It has a different design and set of features, but reusing the code will reduce the time and cost of the project to 70%. Describe their project management style, including communication tools and timeliness. Surf has efficient communication processes. They consider all wishes and comments, the stages are transparent, and it is clear what result is to achieve at each stage. The team is easy and ready to communicate, offers efficient solutions based on their experience, and proves them with reason. In general, I believe, in a short time, we have implemented a great scope of tasks. What did you find most impressive or unique about this company? I am impressed with Surf's expertise in developing solutions, both for banks and other industries. I like that the team strives to dive deep into the product, go thoroughly through each stage, and offer the best possible solutions. Surf's commitment to constantly improve the product is impressive: now we continue to work together on the app and improve it. Are there any areas for improvement or something they could have done differently? We continue to develop the project with Surf and we are satisfied with the level of expertise, proactivity, and well-organized processes in the team. --- #### Mobile App Dev for Fintech Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: May 2021 - Ongoing **Project Summary**: Surf develops a mobile app for a fintech company. The team's major task is to conduct complex refactoring and handle the testing stages of the project. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Outsourcing Department, Fintech Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jan 21, 2022 **Feedback Summary**: So far, the client has considered Surf as part of their team, easily transferring any tasks for various projects. The Surf team has been proactive and detail-oriented. Moreover, they hold regular meetings to discuss issues and tasks. ""I like to commend their mobile app development skills and ability to foresee potential risks to avoid any delays."" **BACKGROUND** Please describe your company and your position there. We develop financial applications for retail and institutional brokerages, wealth-management firms, investment funds, exchanges, and insurance companies. As a Head of Department, I am responsible for the Outsourcing department processes, which coordinates collaborations and relationships with our partners. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We specialize in developing highly complex solutions for the financial industry. We needed a professional and reliable team with the relevant background to engage them in our projects when it is necessary **SOLUTION** How did you select this vendor and what were the deciding factors? Surf was ready to engage developers with the necessary skills and experience we needed. After several successful projects, our collaboration has grown into a long-term partnership. The key factors influenced our decision to collaborate with Surf was a recommendation from our partners, professional and quick estimation of the proposed project, and high professionalism of their manager. The team was able to engage the project extremely quickly. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We collaborate with the team in the development and testing stages of our projects. The team has proved to be highly professional and reliable in developing native mobile applications. One of the major tasks delegated to the team was a complex refactoring, the result of which significantly improved our project. How many resources from the vendor's team worked with you, and what were their positions? Typically, the team includes several iOS\Android developers with a Team Lead, QA specialists, and the Project Manager as the key contact person. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? In the context of our partnership, the most significant outcome is that the Surf team has become a part of our team and we can delegate them any tasks. Describe their project management style, including communication tools and timeliness. The team is proactive with sharing new ideas and setting relevant questions to clarify all the details. We hold regular online meetings for sync and discussion of current issues. The team communication is well organized by chats and project management tools. What did you find most impressive or unique about this company? I like to commend their mobile app development skills and ability to foresee potential risks to avoid any delays. Are there any areas for improvement or something they could have done differently? Up to now, we have nothing to complain about. --- #### Employee Portal for Web & Mobile App Development Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: June - Dec. 2021 **Project Summary**: Surf had been hired by a web and mobile app development company to create a profile software platform for them. The client wants to help employees create digital profiles on their platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Yotolab - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 3, 2021 **Feedback Summary**: Surf has provided a fine-tuned process that showed a good balance between technical skills and client focus. Their high level of expertise offer many solutions proactively. In the end, the client expects a lower turnover rate and a higher employee satisfaction. ""Surf is a pleasure to work with."" **BACKGROUND** Please describe your company and your position there. Yotolab is a web & mobile app development company working with startups in the fields of robotics, neurotechnology, augmented reality, retail, foodtech, social media, and others. I am the CEO for Yotolab. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed an application for managing company personnel. We wanted to create a digital profile for each employee, where all information about them is collected. Based on this data, the manager or HR department can evaluate the employee, analyze their involvement and efficiency, and draw up development plans. And the employees themselves - to evaluate the possible directions of development, to undergo training, to present themselves from the best side. **SOLUTION** How did you select this vendor and what were the deciding factors? To speed up development, we wanted to create a cross-platform application on Flutter, and Surf has a lot of expertise in working with it. Therefore, we turned to Surf. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Each employee of the company has a digital profile: all information about their skills, role in the company, achievements, completed training is entered into it. HR can assess the level of each of the employees, offer them training, see when a person has already “grown up” to move to the next step in the career ladder. For the employees themselves, such a profile is also useful: they see the trainings that take place in the company and can sign up for something of interest. They can also declare their achievements by entering them in their profile. This data helps HR make the right career decisions, and helps employees develop in areas of interest to them. How many resources from the vendor's team worked with you, and what were their positions? 1 analyst 1 designer 1 PM 2 Flutter developers 1 QA **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have just launched the application, so there are no quantitative indicators. But we expect that our turnover rate will decrease, the level of employee satisfaction with their development in the company will increase. Describe their project management style, including communication tools and timeliness. The process was fine-tuned. We had one entry point - PM, he perfectly translated “from technical to human”, so there were no complaints or misunderstandings during the interaction. What did you find most impressive or unique about this company? Surf is a pleasure to work with. They have a high level of expertise, they offer many solutions themselves. We also liked the fact that the team was proactive and showed high interest in the results of the project. Are there any areas for improvement or something they could have done differently? Everything was great, keep the same level. --- #### UI/UX Design for Bank **The Project** - Services: UX/UI Design - Project size: $200,000 to $999,999 - Project length: Feb. 2018 - Ongoing **Project Summary**: Surf was hired to design the UI/UX of an app for a bank. The team has initially conducted research before developing a UI prototype and integrating Faster Payment System into the app's interface. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of UX/UI Division, Bank Zenit - Industry: Financial services - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Nov 8, 2021 **Feedback Summary**: Users have responded positively to the app's user-friendly interface, cohesive design, and useful features, resulting in a higher conversion rate. A highly productive team, Surf leverages their expertise and data-driven approach to provide profound insights and innovative solutions. ""Surf has extensive experience in development and continuously impresses us with their expertise."" **BACKGROUND** Please describe your company and your position there. I am the Head of UX/UI division at Bank Zenit, finlab Tatneft. Bank Zenit is present in 45 cities of the Russian Federation with 11 branches and almost two hundred offices. The company is a subsidiary of PJSC TATNEFT and is rated among the Top 40 Russian banks in terms of net assets. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf? We needed to develop a unified UI / UX for the mobile banking app. **SOLUTION** How did you select this vendor? It was a formal tender procedure. The terms were published in the public domain and Surf made the offer that fit best. Describe the project in detail and walk through the stages of the project. It is a mobile banking app where a client can make payments and transfers as well as check the accounts, deposits and credits. They can also view their spending analytics or find an ATM or a bank office on the map. The Surf team did research and put together a UI prototype based on our wishes and existing data and using the bank's corporate colors and unified design elements. Thanks to this, the application looks cool and organically integrates into the overall style of the bank. All new features are also implemented in the same style. What’s more, the interface was integrated with the Fast Payments System. This is a project set up by the Central Bank of Russia in order to make transfers between clients of different banks. It is developed as a part of the Open Banking initiative endorsed in Russia. The Central Bank sets strict design requirements for this module, so it took considerable effort for the Surf team to do it. How many resources from the vendor's team worked with you, and what were their positions? Art Director and 2 designers from Surf **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project that Surf made is in line with our vision and expectations. Many clients of the bank use the application and like its user-friendly interface. Moreover, it has high conversion rates. The app is under ongoing development with new features constantly added to it. Specifically, now we are implementing about 10 new features, such as requesting information about banking products (credits, deposits, etc.) via the application without having to visit the bank, push notification service, and personal offers. How effective was the workflow between your team and theirs? Our communication with Surf was quite productive. On a number of issues Surf showed their expertise and had some suggestions at hand on the best ways to implement a feature. Those suggestions were backed by analytics on user activity, thus boosting efficiency of the product and making it possible to make the right decisions at minimal risk of possible errors. Our cooperation has been going on for over two years, and that just speaks for itself - we have managed to build an effective workflow. What did you find most impressive or unique about this company? Development of a banking app is a complex and massive project. Surf has extensive experience in development and continuously impresses us with their expertise. The team has profound insights into the process. They offer interesting solutions and build on a number of similar cases in UI/UX development. Are there any areas for improvement or something they could have done differently? So far, cooperation with Surf fully meets all our expectations. --- #### Mobile App Dev for Online Bookstore **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: Surf is helping an online bookstore develop an Android application to better manage customer orders and improve their delivery system overall. This also involves developing an easy-to-use web admin panel. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Lead Backend Developer, Labirint - Industry: Retail - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Sep 21, 2021 **Feedback Summary**: The work is still ongoing, but the client has already seen significant improvements in their delivery process. Surf works in a collaborative manner, actively communicating with the in-house team to ensure all tasks are on track. However, there are instances when they take too much time to fix bugs. This review is an update by the client company. The original content is located below the new review. ""The Surf team has actively engaged with our developers, speeding up our progress."" **BACKGROUND** Please describe your company and your position there. Labirint is rated among the Top 3 bookshops in Russia and Top 25 online retailers on the Russian Internet. Dmitry Gordienko, lead backend developer. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed to tackle a few issues considering our delivery service: - the service delivering our goods to customers had to become more structured, - order status had to be updated in due time, - optimal route had to be mapped out for deliverers, - status and contents of an order had to be changeable. If a client refused to accept an order we should have been able to note that and quickly adjust the route a deliverer is on. **SOLUTION** How did you select this vendor and what were the deciding factors? We had already been working with Surf: they built our core mobile app — an online shop — and were following up on it. That’s why we didn’t think twice about what contractor to pick for our delivery system. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Surf analyzed the existing delivery system. Based on that they figured out how to integrate the web service with our database of deliverers. Over the six months they had created an app with our corporate design and fully in line with our current business process. The system is made up of the following: - A mobile app for Android tablets our deliverers have, - An admin web panel where the tablets were authorized. Deliverers don’t need to log into the app — it connects to the system with a device ID. This is what user journey looks like in this app: A deliverer is sent a list of orders, based on which they plan their route. The app creates an optimal route and helps you follow it. In the course of their work deliverers change the status of an order, mark orders as delivered or declined, and adjust the route. Within the app they can also change the delivery date, confirm rebate, and change their schedule. Deliverers have accounts where the number of orders delivered is specified along with Top 5 employees according to a number of deliveries made. This very app was also adapted to drivers delivering goods to pick-up points. It is currently under ongoing development. How many resources from the vendor's team worked with you, and what were their positions? When the project started Surf assigned the following experts: 2 Android developers 2 Backend developers 1 designed 1 PM 2 QAs **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The system has improved the performance of deliverers and turned out beneficial for our clients. Pros for deliverers: - The number of deliveries per employee has grown. - We now have an incentive program for the deliverers. - Less time is spent on support for the deliverers. - Deliverers spend less time collecting the orders they need to deliver from distribution centers. Pros for clients: - Orders can now be paid by plastic card. - Orders are delivered faster. - Clients can now receive automated notifications on the status of their order. - Deliverers can be tracked as they follow their route. - Order mixups are now less frequent. Describe their project management style, including communication tools and timeliness. Since we were already working with Surf, we had established effective communication. The Surf team has actively engaged with our developers, speeding up our progress. Thanks to that, for instance, it took us less time to integrate information about deliverers. Moreover, Surf was often proactive, suggesting interface improvements as well as the format and process adjustments to the mobile interface. What did you find most impressive or unique about this company? It wasn’t the first app that the Surf team has built for us. This time Surf proved their team is just as competent in web interfaces as it is in mobile development. Are there any areas for improvement or something they could have done differently? Occasionally, as we were implementing the system, there came up bugs affecting the quality of the service. Sometimes it took several days to fix them. Having a 24-hour error control service would be nice. **UPDATED REVIEW** This review was published on July 20, 2021. Andrey Zakhartsev Product manager, Labirint.ru Retail 1,001-5,000 Employees Moscow, Russia $200,000 to $999,999 Feb 2015 - Jan 2021 Project summary Surf developed an iOS- and Android-friendly mobile app for an online bookstore. The team integrated multiple payment and cashback functions and adapted a visual search method based on the SqueezeNet algorithm. Feedback summary Equipped with ample control of their expertise, Surf rewarded their client with a reputable app, which was recognized as one of the first Instant Apps in the world and deemed as the "Best Retail Application" for Android. They utilized a constructive approach, unfailingly yielding positive results. BACKGROUND Please describe your company and your position there. My name is Andrey Zakhartsev, I am head of mobile development and product manager of Labirint. Labirint is one of the three largest bookstores in Russia and one of the top 25 online retailers in Runet. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Surf, and what were your goals? We needed to develop a mobile application for an online bookstore with a huge number of SKUs. We needed to realize in it different authorization methods, delivery and payment options, and a complex loyalty program. SOLUTION Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Surf has developed a mobile app for an online store for us. It is available for iOS, Android and there is a version for tablets. A huge number of SKUs are presented in the app. They are collected in a huge catalog with multi-stage nesting. In the card of any book, there is a block of actions for it, you can read a small fragment of text from it. The application has a complex loyalty program. Users accumulate discounts that can be superimposed on each other. In addition, you can get cashback. There is a quick search for several types of content: authors, books, headings. In 2018, a visual search appeared in the application. After seeing a book in an offline store, the user can point the camera at the cover and find it in our catalog. Visual search is based on the SqueezeNet neural network, which Surf has adapted to work on mobile devices. We were the first in Russia who used Instant Apps. The user can work with the app without installation until placing an order. Users have access to authorization by 8 social networks, phones, and other methods. The application implements several types of payment and 7 types of delivery. The application on both platforms is updated every 2-3 months, the expansion of functionality continues. How many resources from the vendor's team worked with you, and what were their positions? The Surf team included 3 Android developers, 3 iOS developers, 2 designers, 2 testers, and a project manager. After the first release, we decreased the team to 2 developers, a designer, and a tester. I led the project from the Labirint side and also 2 backend developers were also involved. How did you select this vendor and what were the deciding factors? In order to find the most applicable company, we reviewed more than 20 top-rated developers in 2015. Surf proposed favorable terms and also it was highly motivated to complete the project on time. RESULTS & FEEDBACK Can you share any measurable outcomes of the project or general feedback about the deliverables? In 2021 our app became the top three eCommerce Checkout Rank from the leading rating agency Markswebb. The main rating criterion is the usability of ordering. In 2019, the application took 2nd place in the ratings of the Russian quality system. The result was based on research of Google Play and the App Store in Russia. At Google I/O 2017, Labirint was the only app from Russia among the first 50 applications in the world with Instant Apps. In 2017, the application took 1st place in the Tagline Awards 2017 in the category “Best Retail Application” for design and development for Android. In 2016, the application took 1st place in the Tagline Awards 2016 in the category “Best Retail Application” for design and development for iOS. Describe their project management style, including communication tools and timeliness. The Surf team was proactive. They proposed a design concept even before the project start. Interaction with them was constructive and effective. All our comments were taken into account. During our long-term cooperation, the Surf team has proved to be a reliable partner, always ready to work for the result and striving to improve our application. What did you find most impressive or unique about this company? The Surf team has shown very high technical competence. Thanks to them, we were the first in Russia to implement Instant Apps. Also, we have got intelligent visual search based on machine learning. The Surf was able to fulfill all our requirements and set up a complex loyalty system, product search, and many other parameters. The application now even outstrips the web version of our store. The team is not afraid of difficult tasks and implements them successfully. They effectively built communication and took all our demands into consideration.. Are there any areas for improvement or something they could have done differently? Our collaboration with Surf has been quite effective. However, due to the complexity of the application, as well as the certain turnover of staff in testing, sometimes there were quality problems. Star Ratings Overall rating: 5 Quality: 4.5 Cost: 5 Schedule: 4.5 Willing to refer: 5 --- #### Software Dev Kit for Modern Video Solutions Ecosystem **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Mar. - May 2021 **Project Summary**: Surf outsourced a mobile video player for a modern video solutions ecosystem. The challenge was to roll out a set of software development kits (SDKs) for a range of platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-founder, Kinescope - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 31, 2021 **Feedback Summary**: Surf released the platform within three months. This was thanks to their consistent availability and proactiveness throughout their partnership with the client. They also exhibited strong mobile development expertise with a pleasant communication and support style during implementation. ""Everything was delivered on time, both financially and legally. It was all in order and transparent as well."" **BACKGROUND** Please describe your company and your position there. I am the co-founder at Kinescope - an ecosystem of video solutions for businesses of any size. We're a SaaS company focused on building video infrastucture for the web to to handle all things video for a wide range of customers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We hired Surf team to outsource the development of mobile video player SDKs for iOS and Android platforms. Due to a limited timeframe, we had to find a contractor experienced enough in mobile development and media applications to help us boost the project. **SOLUTION** How did you select this vendor and what were the deciding factors? We have been partnering with Surf studio before since we provided our cloud services for their customers. During such collaboration, we're happy both with the expertise level and communications. Taking into account a strong professional reputation we decided to hire Surf for our internal tasks. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a series of discovery meetings with Surf to determine overall workflow and decided to start with a Swift SDK. Julia was always easy-going and professional. We have provided a draft of the technical description and access to wireframes in Figma and together we Surf's developers we've shaped it and started the process. Surf team used the sprints approach and delivered the demo before the deadlines. They were always available in case of questions and help with implementation after testing was finished. How many resources from the vendor's team worked with you, and what were their positions? A project manager was assigned to our project and Julia covered all aspects of communication perfectly and was responsive. Additionally, we had separate contact for the financial aspect and direct chat with the developer's team so we felt like they are build-in into our team. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Within 3 months after release, we have positive feedback from our enterprise customers surprised with how fast we're able to roll out a set of SDKs for a range of platforms. Describe their project management style, including communication tools and timeliness. The project manager was amazingly available in case of questions and proactive. In the meantime, the benefit we appreciate is the development team directly accessible in the group messenger. Everything was delivered on time, both financially and legally. It was all in order and transparent as well. What did you find most impressive or unique about this company? Strong mobile development expertise, pleasant communications style, and support with the implementation. Are there any areas for improvement or something they could have done differently? Probably providing all financial and legal documents in a single point of access like Dropbox or Google Drive. In terms of communication and professional area, they deserve the highest ranking - just keep this level up to date. --- #### Mobile App Development for Marketing Platform **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. - Oct. 2020 **Project Summary**: Surf had been hired by a mobile app marketing platform to create a mobile app for their services. They were mainly tasked with providing end-to-end analytics and KPI monitoring for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Market Manager, Marketing Platform - Industry: Advertising & marketing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 5, 2021 **Feedback Summary**: Surf served as an enormous competitive advantage for their platform. The client's stakeholders found the platform convenient. Overall, their process had been efficient, as if the vendor was part of their internal team. In the end, the vendor's focus on values proved itself crucial to their business.  ""The process was very efficient. Surf became a part of our team."" **BACKGROUND** Please describe your company and your position there. I am a Market Manager at a service dealing with mobile app promotion. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? Our service helps promote mobile apps and analyze results as well as grow and monetize products. We wanted our clients to have a mobile app providing them with quick access to end-to-end analytics and KPI monitoring. On top of that, we needed this app to become a quick and simple way to add money to an ad account balance. **SOLUTION** How did you select this vendor and what were the deciding factors? A few of our top clients recommended Surf. The company had built mobile apps for our clients and left them very happy with the collaboration. Besides that, what we had in mind was an app built with Flutter and it just so happens that Surf are quite knowledgeable about that and have a lot of successful cases. So, it all just fell together! Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We decided to divide the whole process of development into three phases: The first one was a user account where you could add money to the ad balance. The second one was a section where you could monitor the KPI of your projects. And the last one had end-to-end analytics. Once each of the phases was complete, we published a beta app for the test group of users to try. How many resources from the vendor's team worked with you, and what were their positions? Surf put up the following team to work on our mobile app: a designer, 3 flutter developers, a QA, and a project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? By launching the mobile app our service has gained an enormous competitive advantage. Our clients find it convenient. Moreover, LTV and Retention Rate have grown substantially for the service as a whole ever since the app was launched. Describe their project management style, including communication tools and timeliness. The process was very efficient. Surf became a part of our team. We used our Jira and Slack. We had standup meetings together. In short, we have bonded with the Surf team over the span of this project. What did you find most impressive or unique about this company? Their experience and their focus on values crucial to the business. As for the technical side of it — extensive expertise in Flutter. Are there any areas for improvement or something they could have done differently? I’ve got nothing to say. --- #### Mobile App Dev For Real Estate Startup **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Nov. 2019 - Sep. 2020 **Project Summary**: Surf was hired by a real estate startup to develop a cross-platform real estate listing app. The team implemented features such as a real estate catalog with detailed descriptions, a filtering system, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Real Estate Startup - Industry: Real estate - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 5, 2021 **Feedback Summary**: The app boasted a high retention rate, meeting the client's expectations. Surf led an agile methodology, working in two-week sprints and providing a demo test build after each sprint. They impressed the client with their ability to work fast while maintaining the quality of their work. ""I was the most impressed that there were practically no bugs in the app."" **BACKGROUND** Please describe your company and your position there. I am the CEO of a real estate startup headquartered in Moscow. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We make a listing service with new buildings and real estate developers. The service helps users make an informed decision about buying an apartment in a new house: learn about all the advantages and disadvantages, choose a cost-effective option. At the MVP stage, we had a website with a mobile version. For the further development of the project, we needed a mobile application. With this project, we turned to Surf. **SOLUTION** How did you select this vendor and what were the deciding factors? We held several meetings with companies from the top 10 mobile developers rankings. Surf's offer turned out to be the most interesting. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We needed to make the first version of the app which would completely repeat the functionality of our site: a real estate catalog with detailed descriptions of the houses under construction, filters with various parameters, and also a catalog of apartment layouts, a map with the locations, photos of the construction progress and shooting from a quadcopter of a construction site or a built house. Surf offered to develop a cross-platform application on Flutter in order to quickly release the first version and decrease the number of developers. Excellent! We liked this offer very much. Development took several months. We worked in two-week sprints. At the end of each sprint, Surf made a demo test build for us. How many resources from the vendor's team worked with you, and what were their positions? The Surf team was 1 designer, 3 Flutter developers, a QA, and a project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have successfully launched the first version of the mobile app. It has a very high Retention Rate. In the first 4 weeks after the release, the number of applications from customers increased by 27%. I consider this a great success! We plan to develop the app further, add new features. I think that in the next versions the indicators will only grow. Describe their project management style, including communication tools and timeliness. The Surf team worked very quickly. Every two weeks we received a demo test build of the application. Communication took place mainly with the project manager on weekly calls, because it was more convenient for us. What did you find most impressive or unique about this company? Fast development while retaining high quality. I was the most impressed that there were practically no bugs in the app. Are there any areas for improvement or something they could have done differently? I have a good impression of the collaboration. Now I find it difficult to advise what can be improved. --- #### Мobile App Development For Fintech Startup **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Aug. 2020 - Mar. 2021 **Project Summary**: Surf was hired to build a communication platform for a fintech startup's target audience: financial organizations and banks. The platform was also expected to have a mobile app.    **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development Director, Fintech Company. - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 30, 2021 **Feedback Summary**: The clients were pleased with the functionality and usability of the app. The partners are now scaling the app to accommodate a large scale of users. Moreover, the client was happy with their collaboration. All discussions were held on Slack and the project was managed on Jira. ""It was pretty easy for the Surf team to get integrated into our development process."" **BACKGROUND** Please describe your company and your position there. I am the Business Development Director of a Fintech Company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We are building a product of our own — a platform for omnichannel interactions designed for financial organisations and banks. We needed the platform to have a mobile app. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking for a mobile app developer with experience in fintech development. Surf turned out to be just the candidate we needed. We were impressed by their successful cases: several apps built for banks and investment platforms. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Our platform offers customer journey analytics & omnichannel communications for banking products. We already had the backend and the API and had also launched a desktop web interface. All Surf had to do was build a mobile app. First, the design and functionality of our platform had to be adjusted to fit a mobile app. Then, a cross-platform mobile app had to be built with Flutter. How many resources from the vendor's team worked with you, and what were their positions? The Surf team had a designer, an analyst, 3 Flutter developers, a QA, and a project manager, working on our project. Our team also had a designer, a product manager, 4 backend developers and a QA. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We’ve successfully launched the first version of the app and tested it out on a few of our clients. The clients were actually very pleased with the functionality and usability of the app. Now we’re scaling the app up to accommodate all of our users. Describe their project management style, including communication tools and timeliness. We’re very happy with our teams working together as one. We’ve been working in fortnight sprints. At the end of each sprint we were shown all the features created in it. All discussions were held in our slack channels while tasks were managed in our Jira project. It was pretty easy for the Surf team to get integrated into our development process. What did you find most impressive or unique about this company? What impressed us about Surf was the advanced skills their developers have. Are there any areas for improvement or something they could have done differently? No --- #### Mobile App Dev For Insulation Manufacturer **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Sep. 2020 - Feb. 2021 **Project Summary**: Surf developed a cross-platform corporate app using Flutter for an insulation manufacturer. The app allowed the client to automate their in-house processes, keep track of manufacturing compliance, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Insulation Manufacturer - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 29, 2021 **Feedback Summary**: Thanks to their new app, the client was able to cut down the time it took to finish their in-house processes. Surf's proactivity, coordination, and extensive technical expertise enabled them to suggest ways to further optimize the whole process, resulting in an efficient and fruitful partnership. ""Their proactivity and extensive technical skills are commendable."" **BACKGROUND** Please describe your company and your position there. I am the CEO of the company manufacturing refractories and insulation. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? Our plan was to automate our in-house processes, i.e. allocate tasks, write reports, and fill out checklists in an app. We also needed a solution where we could write down the results of our self-inspections and keep track of manufacturing compliance. A lot of our employees work in production and need to move from one area to another. That’s why we wanted to create a solution they can install and use on their own smartphones. **SOLUTION** How did you select this vendor and what were the deciding factors? We went through a series of interviews with several mobile developers, but Surf showed the greatest interest in our project. During the negotiations they already had a prototype ready and it was fully in line with what we had in mind. So, we had no doubts about which contractor to choose. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. It’s a corporate application our employees install on their mobile devices. Our operations staff can fill out checklists or write reports and submit them for review straight away. They don’t even need to be on a computer — all of it can be done on their phone right in the workshop. Heads of different functions can review reports and create summary sheets based on that data. They can also allocate tasks manually or automatically and keep an eye on the progress. Whenever a new task appears, an employee receives a push notification. The app is powered by a cross-platform technology — Flutter — so it works on both Android and iOS devices. How many resources from the vendor's team worked with you, and what were their positions? Surf provided us with a team of 2 Flutter developers, a designer, a business analyst, a project manager, and a QA. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Thanks to automation, employees receive tasks 25% faster. Twice as little time is spent filling out and reviewing checklists and reports. What’s more, our management can now quickly access summary reports and get the idea of what’s happening at the site almost in real time. Describe their project management style, including communication tools and timeliness. Our collaboration has been very efficient and fruitful. Surf has an excellent way of interacting with clients: no matter what stage it was — development or rollout to production — we were always aware of what was going on and what to expect. The team took all of our comments into account and was ready for discussion whenever we needed it. The company kept proving they have extensive technical expertise. For instance, they suggested we use Flutter, which saved us roughly 30% of the budget. What did you find most impressive or unique about this company? Their proactivity and extensive technical skills are commendable. Surf often anticipated our questions and suggested improvements to the project even before the idea hit us. Moreover, Surf has got extremely savvy experts and a huge experience. They don't just develop an app — they suggest ways to improve or optimize the whole process. For one, they suggested introducing a BYOD (bring your own device) concept — employees installed the app on their own smartphones which saved us the trouble of buying corporate mobile devices. Are there any areas for improvement or something they could have done differently? I hope Surf remains as skillful as they are because IT technologies seem to evolve in quantum leaps. Right now it’s a great pleasure to collaborate with Surf. It’s been very efficient, and I can only wish the team to keep up the good work! --- #### UI/UX Design for Retail Chain **The Project** - Services: UX/UI Design - Project size: $200,000 to $999,999 - Project length: Apr. 2015 - Oct. 2020 **Project Summary**: Surf was hired to develop a UI design for a retail chain's mobile app. The client wanted a loyalty program for their supermarket customers.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Online Product Head of Design & Development, JSC Tander - Industry: Retail - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jul 27, 2021 **Feedback Summary**: Surf had driven the client's sales through the roof. The supermarket platform now has over 10 million people taking advantage of their program. In fact, their loyalty card increased by 50%. In the end, the client appreciated their careful consideration of user analytics and experience. ""We’re very pleased with our collaboration with Surf. We can’t really tell what could be improved."" **BACKGROUND** Please describe your company and your position there. I’m Head of Design and Development of Online Products at JSC Tander (Magnit (™)). Our company owns the largest retail chain in Europe — Magnit. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf? We needed to design a user interface for our mobile app. The app was going to have a loyalty program for customers of our supermarket chain. **SOLUTION** How did you select this vendor? We published a tender for UI design of the app. The concept that Surf proposed turned out to be the most interesting one and reflected what we had in mind the best. Describe the project in detail and walk through the stages of the project. Together with Surf we have been working on this app for over 5 years, constantly upgrading it. At first it was a simple app the main goal of which was to digitize the loyalty program. Basically, it meant that instead of plastic cards customers would be able to use a virtual loyalty card in their app. Then we kept adding new features to the app: personal coupons and offers, quick search for promos and sales at nearest supermarkets. Recently we’ve added a valuable function — a payment service Magnit Pay. Now the users can add funds to their accounts in the app and then use it to pay for the goods getting more bonuses and discounts. What we’re striving to do is expand the capabilities of the loyalty program and gradually turn the app into a super app. How many resources from the vendor's team worked with you, and what were their positions? 2 UX/UI designers, a project manager, and a business analyst **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Users have commented on the usability of the design. It has really driven the growth of our loyalty program. There are currently over 10 million people taking advantage of our loyalty program and the share of purchases made with the loyalty card is over 50%. This means, the supermarket can identify half of its customers and acquire a huge amount of data helping us make effective business decisions. How effective was the workflow between your team and theirs? We have established an effective workflow. Designers made a prototype for the first version of the app and ran UX tests on a focus group. As a result the final version of the design was created. Later on when we were upgrading the app, Surf’s designers and analysts thoroughly examined the user analytics, proposed hypotheses and ran A/B testing. What did you find most impressive or unique about this company? Surf is highly experienced in everything to do with UX/UI design of mobile apps. I was happy about the way they can engage with the user audience, the close attention they pay to user analytics and user interviews — all of that helped us continuously improve user experience of our app and deliver great results. Are there any areas for improvement or something they could have done differently? We’re very pleased with our collaboration with Surf. We can’t really tell what could be improved. --- #### Mobile App Development for FoodTech Startup **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: May 2019 - Feb. 2020 **Project Summary**: A food technology firm tapped Surf to help them develop a mobile app that offers personalized nutrition programs and food delivery services. The app was expected to have a modern and user-friendly design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Perfomance Food - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 24, 2021 **Feedback Summary**: The delivered app met all of the client's needs and expectations. Surf established a seamless workflow through clear and transparent communication. Furthermore, they quickly adapted to the client's requirements and utilized their extensive industry expertise to ensure the best possible outcome. ""They strived to provide us with a product of the highest possible quality."" **BACKGROUND** Please describe your company and your position there. I am a product manager at Performance Food. Our company is a foodtech startup. At the moment, it is the largest grocery delivery service in Russia. We specialize in preparation and delivery of healthy meals made of natural products. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed to develop a mobile application with a modern user-friendly UI that would help improve the level of service for our premium brand customers. **SOLUTION** How did you select this vendor and what were the deciding factors? We chose Surf because this company has a lot of experience in developing foodtech applications. We were confident that Surf would be able to develop a convenient and effective mobile application for us. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Our nutritionists develop individual nutrition programs for clients, based on the desired results, taking into account the state of health, occupation, lifestyle, habits, and even hobbies. The diet helps our clients achieve their goals in due course and in a healthy way, improving their mental and emotional well-being. The mobile app is a convenient tool to manage your subscription to a personalized nutrition program. Users can adjust when and where the food should be delivered as well as switch to other food programs or extend the existing one. It is also possible to manage several food programs at once if the user orders several diets, e.g. a diet for the whole family. How many resources from the vendor's team worked with you, and what were their positions? 3 developers on iOS and Android each, 1 QA, a designer, an analyst, and a manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Surf has developed a great mobile app for us. It has significantly improved the quality of service for our premium customers. Customers can now manage deliveries and resolve support issues right in the mobile app. Thanks to this, the average bill and LTV increased and new customers came. The application has predictive analytics, enabling the client to determine which of the users is losing interest in the service so as to retain them before they leave. Based on analytical data, the application puts together personal offers for each user: from discounts and promos to changing the menu. This feature has also boosted Lifetime Value. Describe their project management style, including communication tools and timeliness. The cooperation process was very clear and transparent. We were always aware of what lay ahead at the next stage. The team adapted to our requirements and wishes in a flexible manner and promptly made the corresponding changes. In addition, we were very impressed with the suggestions that Surf made based on their experience. What did you find most impressive or unique about this company? Surf has vast experience in mobile development in a wide variety of areas. Therefore, their level of expertise in technical matters and communication is very high. In addition, the way Surf regards clients is very similar to the way we do. They strived to provide us with a product of the highest possible quality. Are there any areas for improvement or something they could have done differently? The collaboration was productive and very effective, and it’s hard to tell what needs to be improved. --- #### Mobile App MVP for Video Streaming Platform **The Project** - Services: Mobile App Development - Project size: $1,000,000 to $9,999,999 - Project length: June 2020 - Ongoing **Project Summary**: Surf is tasked with building a mobile application MVP for a video streaming platform. The app gives users easier access to content and allows the client to monetize views and publish new content formats. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Producer, Medium Quality - Industry: Media - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 22, 2021 **Feedback Summary**: The mobile app MVP has been successfully launched. Users have commended its user-friendly features and overall performance. Surf follows a streamlined process and provides transparent communication, ensuring everybody is on the same page. The team is dedicated, knowledgeable, and adaptive. ""Their team is always easy to reach, quickly responds to feedback, and adapts to process changes."" **BACKGROUND** Please describe your company and your position there. I am a Producer at Medium Quality, an entertainment video content company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We wanted to develop our own mobile video platform that would make it easier for subscribers to access our content, make us less dependent on YouTube as a content distributor, and would also allow us to monetize views and publish new content formats. **SOLUTION** How did you select this vendor and what were the deciding factors? Surf is the first and only company we have partnered with in mobile development. As soon as we started discussing the project, it became clear that Surf is the best choice in terms of resources and process management. The company had everything we needed: designers and expertise in both front-end and back-end development. In addition, we quickly came to a complete understanding of how the final product was supposed to look and function. Therefore, we had no need to look for other contractors. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Surf has provided us with a video streaming service, giving our users access to more than 40 shows. We have implemented many additional features for users: they can subscribe to their favorite actors and comedians, get access to exclusive content or paid previews of the shows a week before their official premiere. The mobile app is developed with the Flutter framework. This helped us shorten the time to market and launch the product as quickly as possible. With its help, it was possible to reduce the development time by 30%. Surf has developed a platform with all the infrastructure: backend, CDN, and admin web interface to help manage content and monitor statistics. How many resources from the vendor's team worked with you, and what were their positions? On the Medium Quality’s side, the team consisted of a creative director, a product manager, and content managers. Surf provided 2 designers, 1 front-end developer, 2 back-end developers, 2 DevOps, 2 QAs, 4 Flutter developers, 1 manager, and 1 systems analyst. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have successfully launched the MVP. Users like the UX and quality as well as how fast the player responds and downloads the videos. The definition is adjusted to the Internet speed, the videos are cached. The videos can also be streamed to a TV screen. The mobile application has a user-friendly interface. Now we are actively upgrading our product together with Surf: we are working on user engagement and expanding our audience. Describe their project management style, including communication tools and timeliness. Surf has mature and streamlined communication processes. The project manager, analyst, and designer worked with me directly. There is a general channel to which all the team members are added. Once a week we had a mandatory conference call, where we discussed progress, our plan of action, deadlines, user analytics, and the backlog. In general, it has been a positive experience. Their team is always easy to reach, quickly responds to feedback, and adapts to process changes. All communications are extremely transparent: at each stage, we knew what was happening, where we were going, and when we would come to it. What did you find most impressive or unique about this company? What surprised me was that Surf has deep expertise in everything related to mobile development, is dedicated to their projects, and able to constantly improve the product. Even after the release, we continue to work on the application together, updating and improving it. Are there any areas for improvement or something they could have done differently? We continue to cooperate with Surf and we are completely satisfied with the level of competence and the way processes are perfectly aligned within the team. --- #### Mobile App Dev for Software Development Company **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Sep. 2020 - Feb. 2021 **Project Summary**: A software development company hired Surf to develop a cross-platform app using Flutter. They were also tasked with integrating the client's existing code into the app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Software Development Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 22, 2021 **Feedback Summary**: Surf successfully built the MVP, which received positive feedback from users for its excellent quality and usability. The team worked in sprints, allowing them to quickly deliver significant results and implement feedback. Their immense development expertise ensured a productive partnership. ""I was impressed by how quick the development took and by the high level of expertise the engineers have."" **BACKGROUND** Please describe your company and your position there. I am a co-founder & managing partner at a software development company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? The software development company I work for made a decision to invest in its own startup — a SAAS platform that would help outsourcing IT companies both automate financial accounting and plan income and expenses. We needed a team of skilled engineers that could develop a cross-platform mobile app with Flutter and then integrate it with our existing code. **SOLUTION** How did you select this vendor and what were the deciding factors? We chose Surf because it’s the company most skilled in Flutter development. Surf has skilled engineers and enough resources to build our application in the shortest time possible. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a kickoff meeting with the Surf team, where we went over the idea of the project and shared complete API documentation and design layouts for the app. The Surf team got up to speed real quick — we were shown the first results only 3 weeks after the project started. Then we worked in fortnight sprints. How many resources from the vendor's team worked with you, and what were their positions? The team Surf assigned to the project consisted of 4 Flutter developers, 2 QAs, and a project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have successfully built the MVP. It's currently in beta testing and users are leaving positive feedback commenting on the quality and usability of the app. Describe their project management style, including communication tools and timeliness. The project manager worked with me directly. At the same time, there was a general Slack channel to which the entire team was added. We worked according to the Scrum method and had fortnight sprints. At the beginning of each sprint, we met for grooming sessions. At the end of each sprint, the results were demonstrated by the QA expert and we were shown active features of the application. What did you find most impressive or unique about this company? Most of all, I was impressed by how quick the development took and by the high level of expertise the engineers have. Are there any areas for improvement or something they could have done differently? The collaboration with Surf has proved very fruitful, so it’s difficult for me to suggest improvements. --- #### Mobile App Development for Perfume & Cosmetics Company **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: June 2020 - May 2021 **Project Summary**: Intending to increase sales, Surf created a mobile app for a perfume and cosmetics company. This platform served as the company's online store. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of IT Department, Rive Gauche - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 20, 2021 **Feedback Summary**: Thanks to Surf's efforts, they successfully created a functional app. As a result, the volume of downloads was over 500 thousand with great ratings in the app store. Moreover, the conversion rates were excellent. Their communication skills and expertise in the industry stood out in the partnership. ""The company provided very competent advice and guidance on how best to develop a user-friendly product."" **BACKGROUND** Please describe your company and your position there. I am Chief Information Officer at Rive Gauche. Rive Gauche is a perfumery and cosmetic network. Ranked third in the Russian perfumery and cosmetics retail market. The brand has about 150 offline stores and an online store. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed to develop a mobile app for an online store, which is close in functionality to the web version. We wanted to increase our mobile sales. **SOLUTION** How did you select Surf and what were the deciding factors? We held a tender, Surf's offer was the best. It was also important for us that the company had extensive experience in developing mobile applications in e-commerce and for large retail. Surf fitted these requirements completely. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. It is a convenient mobile online store. Surf developed a native application for it, which is integrated with the company's website. The app contains a convenient catalog with filtering by product categories and brands. There is a system for recommending products that a client may like, and a smart search. With the help of the card, the client can find the store closest to him, see where the promotion is valid or the client's day is planned. In the application, the client can choose a convenient delivery option - self-pickup from the store, delivery by courier or at the checkpoint. How many resources from the Surf team worked with you, and what were their positions? 3 iOS and Android developers 1 QA, designer, analyst and manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The application has over 500 thousand downloads. It has high score in the store - 4.8 and good conversion rates. Describe their project management style, including communication tools and timeliness. Communication with the Surf team was very effective, they responded promptly to all comments and concerns. Surf also contributed a lot of UI / UX expertise to the project. Thanks to it we quickly implemented a convenient and beautiful app interface with all necessary functionality. What did you find most impressive or unique about this company? Surf has a lot of experience in mobile development, in particular, online stores. They perfectly understand what users expect from such applications and what is especially important for them in the interface and functionality. The company provided very competent advice and guidance on how best to develop a user-friendly product. Are there any areas for improvement or something they could have done differently? Throughout the project, Surf has shown high professional competencies, so it's hard for me to advise what can be improved. --- #### UI/UX Design for Delivery Service Site & App **The Project** - Services: UX/UI Design, Web Design - Project size: $10,000 to $49,999 - Project length: Dec. 2020 - Mar. 2021 **Project Summary**: Surf developed a delivery service website. The development was meant for a delivery meal kit and recipes service, helping clients save time and money on grocery shopping with easy-to-prepare recipes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing, LLC “Meal Kit” - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 12, 2021 **Feedback Summary**: Surf's UX/UI design expertise was highly appreciated, which translated to a highly usable platform. The team impacted purchase conversions and audience retention in a positive way, which gave them the go signal to redesign the mobile version of the site using the same material. ""Surf's deep expertise in UX/UI design of mobile applications is surprising." " **BACKGROUND** Please describe your company and your position there. I am the Head of Marketing at LLC “Meal Kit” supervising and coordinating all the stages of mobile app development & design for our groceries & recipes delivery service “Uzhin Doma”. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf? We’ve been developing a mobile app for our groceries & recipes delivery service **SOLUTION** How did you select this vendor? We noticed Surf thanks to the expert articles they publish. When making a decision, we studied their other case-studies and successful projects in the Foodtech industry. Describe the project in detail and walk through the stages of the project. Our project is a start-up for the delivery of meal kits with recipes. We help our clients save time and money spent on grocery shopping, as well as select easy-to-prepare and interesting recipes. How many resources from the vendor's team worked with you, and what were their positions? UX/UI Designer, project manager, analysts, Flutter developer **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Users highly appreciated the usability of our app's design. This had a positive effect on purchase conversion and audience retention. The new design turned out to be so successful that we used it when redesigning the mobile version of the site. How effective was the workflow between your team and theirs? We are pleased with the interaction with the Surf team. It was nice that during the design process, the designer himself proposed changes different from the initial prototypes and correctly argued, he used his experience - this is a big advantage. What did you find most impressive or unique about this company? Surf's deep expertise in UX/UI design of mobile applications is surprising. I am pleased with the ability to work for the result and constantly improve the product. Are there any areas for improvement or something they could have done differently? We have nothing to complain about. --- #### Mobile App Development for User-Generated Content Platform **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. 2018 - Dec. 2019 **Project Summary**: Surf - Flutter Developers developed a mobile app for a user-generated content platform. The team initially developed an MVP before building the final version of the app for both iOS and Android. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Product Director, MDK Technologies LTD - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2021 **Feedback Summary**: No doubt a success, the app boasted over 200,000 downloads in the App Store and Play Store. Surf - Flutter Developers was dedicated and proactive, providing useful recommendations that helped boost the app's user activity. They demonstrated a streamlined and transparent communication process. ""We were most impressed by the proactiveness of the Surf team and their interest in the success of our product." " **BACKGROUND** Please describe your company and your position there. I am the founder and product director at MAIN. MAIN is a social UGC platform owned by MDK Technologies LTD. MDK Technologies LTD is one of the largest players in the social media market in Russia. We produce a huge amount of entertainment content and help businesses find common ground with the younger generation since 2011. The MDK network includes more than 40 popular news and entertainment communities in VK, Telegram, Twitter and Instagram with a combined audience of more than 20 million people. The clients of our creative agency are Burger King, KFC, Unilever, Mail.ru, Gazprom Media, Alibaba Group and others. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf - Flutter Developers, and what were your goals? We wanted to develop a mobile app for our startup, UGC platform MAIN. Our goal was to make an MVP version of the product, and then develop it, increase audience and engagement, and look at how to monetize it. **SOLUTION** How did you select this vendor and what were the deciding factors? We sent out requests to companies from the top 10 mobile developers ranking. Surf offered the best conditions and had an excellent pre-sale presentation. It became clear to us that their product vision is close to ours and our cooperation will be effective. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. MAIN is a system of thematic communities called boards. They are created and managed by common users. Users publish their stories, memes, arts, videos and interesting links on the boards, and other users rate and comment on them. How many resources from the vendor's team worked with you, and what were their positions? While working on the MVP, from Surf worked: designer, art director, 3 android developers, 3 iOS developers, 2 QA, project manager. At the development stage: designer, 2 android developers, 2 iOS developers, 1 QA tester, project manager and product analyst. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We successfully launched MVP, made sure that our project was viable and started developing it. Now our social platform is working successfully, there is a constant audience. More than 200,000 installations in the Appstore and Play Market. Describe their project management style, including communication tools and timeliness. Surf has a mature and streamlined communication process, both within the team and with the client. It was a chat with the project manager, analyst and designer. Once a week, we had a call to discuss progress, work plan, deadlines, user analytics and backlog. All communications are as transparent as possible: at every stage we knew what was happening with the project. What did you find most impressive or unique about this company? We were most impressed by the proactiveness of the Surf team and their interest in the success of our product. Surf prepared recommendations for us to improve the features. These recommendations were backed up by user activity analytics and A / B tests. Are there any areas for improvement or something they could have done differently? The collaboration with Surf was in line with our expectations, so it is difficult for me to advise what could be improved. --- #### Mobile App Development for Retail Chain **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Apr. 2015 - Oct. 2020 **Project Summary**: A retail chain umbrella company wanted to develop a native app that will help customers track discounts and promotions, and integrate it with their loyalty system. They hired Surf to provide their expertise. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Department of Digital Product Innovation, JSC Tander - Industry: Retail - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2021 **Feedback Summary**: Thanks to the app, the company's customers can now make shopping lists according to the discounts and promos they find. The app also allows the company to respond to user feedback in real-time and solve their problems online. More than 60% of the company's sales app transactions. ""Our cooperation with Surf is long and very productive." " **BACKGROUND** Please describe your company and your position there. I am the Head of Department of Digital Product Innovation and Operational Support at JSC Tander (Magnit (tm)). The company owns Europe's largest retail chain Magnit.   It is located in 3.7 thousand localities and consists in 2020 of about 15 thousand small grocery stores, 500 supermarkets, 5 thousand perfumery and cosmetics stores, 1 thousand pharmacies, as well as several stores of other formats. The total number of employees is more than 300 thousand. The company also has a greenhouse complex, its own vehicle fleet for 5.7 thousand vehicles. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed to develop a convenient native information application in which the user can track discounts and promotions, and integrate it with the retail chain's loyalty system. **SOLUTION** How did you select this vendor and what were the deciding factors? We announced a development tender and Surf’s proposal was the best. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. In the app store customers can view current discounts and promotions, as well as make a shopping list. The app is integrated with our loyalty program. You can bind a plastic card to it or generate a virtual one. In addition, the app has reusable coupons and personalized passes. Through the application, customers can leave feedback on the quality of supermarkets. How many resources from the vendor's team worked with you, and what were their positions? 3 iOS and 3 Android developers, 1 designer, 1 QA, 1 manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Users can now see discounts and promotions in a convenient store, make shopping lists. Fast feedback from users through the app allows us to solve their problems on-line. With the launch of the loyalty program, the frequency of using the application has tripled. In 2019, more than 60% of purchases were made using the loyalty system. Describe their project management style, including communication tools and timeliness. Our cooperation with Surf is long and very productive. We started by developing an application that would be easy to use. During the project, many other new interesting features were added. Many of them were realised due to active participation of Surf.   The team was always invariably interested in cooperation, effectively built communications and implemented all our wishes at a high technical level. What did you find most impressive or unique about this company? Surf has a great experience of cooperation with large companies and understands the needs and requirements of organizations of this size. In addition, they keep an eye on all new technologies and regularly suggest new flagship solutions that can improve the app. Are there any areas for improvement or something they could have done differently? High technical competence, properly built communications, the desire to understand the needs of the client - I can only wish to save all these qualities and show them in other projects. --- #### Ongoing Android & iOS Dev for Russian Bank **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. 2018 - Ongoing **Project Summary**: Surf has built a mobile banking application for a Russian bank from scratch. The team has already developed an iOS and Android version of the app, and they've been actively applying updates and new features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital Department, Zenit Bank - Industry: Financial services - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Jun 28, 2021 **Feedback Summary**: The app has met all of the client's needs. As a result, customers have had a great experience using it. Surf creates an efficient workflow by being communicative and open to suggestions. Also, their extensive industry expertise allows them to deliver the most innovative and effective solutions. ""They've met all of our expectations so far." " **BACKGROUND** Please describe your company and your position there. Bank Zenit is a large universal Russian bank. It works in 45 cities of the Russian Federation. Includes 11 branch offices and almost two hundred service offices. Belongs to PJSC TATNEFT. One of the forty largest Russian banks in terms of net assets, as well as the participant of TOP-1000 largest banks in the world. I am Head of Digital Services Development Department. I am responsible for the development of product services in the Internet Banking and mobile application. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed to develop a mobile banking application. It should be functional enough for advanced clients in Private Banking and at the same simple enough for ordinary salary clients from Russian regions. With it we wanted to get in the top ten mobile banks in Russia according to the Markswebb R&R rating. **SOLUTION** How did you select this vendor and what were the deciding factors? We organized a tender to select a developer. The terms were published in the public domain. Surf's offer was the most appropriate. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We aimed to create a mobile bank app in which our client can make payments and transfers, track the status of the accounts, deposits, and credits. Also, he can choose and add new products - credits, deposits, and cards. Search on the map of ATMs and bank offices. The app has been integrated with the State Payment System, so the client can receive information about accrued fines, taxes, as well as other government payments and pay them. Also, in the application one can make transfers through the Fast Payment System. This is a project of the Central Bank developing Open Banking in Russia. Surf developed the app from the beginning. For this, a lot of preparatory work was carried out. The first version of the app was launched in 2018. Since its launch, the application has been actively developing and has many new features. How many resources from the vendor's team worked with you, and what were their positions? 3 iOS Developers 3 Android Developers 1 Designer 1 Analyst 1 Project Manager 2 QA **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our clients are actively using the app and give good feedback on it. It has a high conversion rate and over 100 thousand installs. Since the launch of the application, the penetration of the use of RBS among the bank card holders has significantly increased. In the UX / UI rating of Markswebb 2019, our mobile bank rose by 7 positions. Describe their project management style, including communication tools and timeliness. We had a productive communication with Surf. In a number of questions, Surf acted as experts and prepared recommendations for us on how best to implement the feature. Recommendations were supported by analytics of user actions, it increased work efficiency, allowed making the right decisions, and minimized the possibility of errors. Our cooperation has been going on for the third year and it shows - we have built an effective workflow. What did you find most impressive or unique about this company? Surf has extensive expertise in banking solutions. It is very valuable for us. Also they have an excellent technical background and vast experience in mobile app development. Surf constantly explore the development of technologies and promptly apply the most innovative solutions. Are there any areas for improvement or something they could have done differently? They've met all of our expectations so far. --- #### Mobile App Dev for Software Dev Company **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Mar. - May 2021 **Project Summary**: Surf provided mobile app development for a software development company. The goal was to create an AR application that helps third-party clients see the entire business process. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Business Solutions Architect, SAP - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Jun 23, 2021 **Feedback Summary**: The end deliverable was a success. Third-party clients were able to see the whole business process and decide if they needed solutions from the client. The communication with the client was smooth. Overall, the team made the corrections and implemented solutions to enhance the client's services. ""The application was developed without a technical specification — it shows their professionalism. " " **BACKGROUND** Please describe your company and your position there. SAP is one of the world’s leading producers of software for the management of business processes, developing solutions that facilitate effective data processing and information flow across organizations. I am a Senior Business Solutions Architect in SAP. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We needed to develop an AR application in addition to the demo. The stand presented an SAP solution for planning and controlling building operations. An AR application helps a potential client see the whole business process. **SOLUTION** How did you select this vendor and what were the deciding factors? Surf was recommended to us by the SAP partner department since the company had experience in developing AR apps. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. An AR application where you can see the virtual construction. The client can choose the place where to put the production well, lay power lines, and oil pipelines. You can switch between stages - for example, go directly to laying the oil pipeline. Due to 3D animation, the image comes to life. You can see every stage of the construction in detail. The application works on iOS devices with lidar. It shows the precise positioning in relation to physical objects on the stand. How many resources from the vendor's team worked with you, and what were their positions? 2 developers 1 designer 1 QA **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? An AR application helps a potential client see the whole business process of construction and decide if he needs an SAP solution for planning and controlling building operations. It perfectly complements the solution demo and impresses customers. Describe their project management style, including communication tools and timeliness. It was a pleasure to interact with the Surf team, the developers promptly made all the corrections and proposed new solutions to improve the quality of the demonstration. What did you find most impressive or unique about this company? The application was developed without a technical specification, simply based on functional requirements. For me personally, it shows the professionalism of the team, which can develop an application well and quickly grasp the essence of a business problem. And the result was exactly what we needed. Are there any areas for improvement or something they could have done differently? The experience of cooperation with Surf was quite positive. It is difficult to find what can be improved. --- #### Mobile App Development for Online Retail Store **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Mar. 2020 - Ongoing **Project Summary**: An online retail store hired Surf to develop their e-commerce mobile app. The team was in charge of designing the app and developing app features such as catalogs, voice search, and user database. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of E-Commerce, Bethowen - Industry: Retail - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2021 **Feedback Summary**: The app has now reached more than 5,000 downloads and has been rated 4.5/5 in both the App Store and Google Play store. The client has already received 800 orders with 11.5% conversion. Surf led an efficient collaboration process, ensuring the quick flow and delivery of the project. ""The company strives to provide a pleasant and effective customer experience. " " **BACKGROUND** Please describe your company and your position there. Bethowen is one of the leading retailers in pet supplies. Today Bethowen has over 100 modern pet shops in 6 regions of Russia, a vet hospital, an online shop and a mobile app for loving owners. Alexander Linin - Head of E-Commerce. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf? A mobile app for Bethowen’s online shop. What were your goals for this project? A high-quality ecom app subsequently scaled to a solution provider in pet care. **SOLUTION** How did you select Surf? I picked the top 5 studios according to Tagline's price/quality rating. Sent requests. Looked at how fast I got responses and compared how well they elaborated on the project. Then I picked from the 3 development proposals submitted. Describe the project in detail. A mobile app for Bethowen’s online pet supply shop: a comprehensive catalogue of goods and a range of filters, support for the loyalty program (redeeming bonus points and issuing digital loyalty cards), voice search, support for all special offers, ordering process made convenient with geolocation, an order history enabling users to repeat orders, flexible payment options including google and apple pay, modern and clever design combined with excellent performance, common user database in web and mobile app, shopping cart migration. What was the team composition? Bethowen staff: Head of E-Commerce, project manager, back-end developer, QA, marketing consultant. Surf staff: project manager, QA, 5 developers, project architect, designer. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The project has recently been put in operation (3 weeks ago) currently reaching over 5 000 downloads and rated 4.5+ at both stores, thus reflecting its high quality. We received 800 orders during the first 2 weeks with 11.5% conversion, which is a great result on our market. How effective was the workflow between your team and theirs? The process is extremely convenient. There's a number of chats at skype to discuss current issues and design, work is scheduled and monitored in Jira. All issues, questions, and ideas are discussed immediately, allowing for quick trouble-shooting and enabling us to add new tasks to the project. What did you find most impressive about this company? The company strives to provide a pleasant and effective customer experience. Each flow is treated as their own. Are there any areas for improvement? Keep up the good work with the team you already have. --- #### Mobile Development Projects for Mars, Inc. **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: **Project Summary**: Surf developed the functional and technical specifications for an IT sales strategy, which included a mobile app and website. The team provided full-service and content support and assistance with user rollout. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Partnership Manager, Food Distrubtion Company - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2016 **Feedback Summary**: Surf completed the project on time and within budget. In addition to a chain of small projects that delivered new features for internal clients, the team provided additional server, hosting, and SMS services, which prevented unintended internal infrastructure growth. ""Surf is a team with great professional skills."" **BACKGROUND** Please describe your company. Mars, Inc. is one of the biggest fast-moving consumer goods manufacturers in the world. We have more than 75,000 employees and numerous plants around the world. What is your role in the company? I am a partner between Petcare R&D [research and development], sales, and the IT [information technology] department. **OPPORTUNITY / CHALLENGE** What business challenge were you facing when you contacted Surf? My main goal was to create and implement an IT strategy utilizing other departments, vendors, and associates. Our sales department is huge, but many of them work in other companies, mostly distributors. We have to support their everyday work with an actual "picture of success." This involves a significant amount of content defining how we would like to lay out product along the shelves in the shops, hypermarkets, and other sales outlets. This picture of success is not just a single list of rules, but varies considerably between different types of sales outlets. **SOLUTION** How did you come to work with Surf? We published the usual RFP [request for proposal] with the top 10 mobile development vendors in Russia. Surf was the best option. Please describe the scope of your work with Surf. Surf was charged with the functional and technical specifications for the project, including mobile app and website development. They provided support for our content and helped with user rollout and full-service support. Then, we did a chain of small projects to provide new features for our internal clients. In the final phase, Surf provided our separate business units with the content needed to rollout this solution in other regions and markets. How did Surf perform from a project management standpoint? Everything was managed by a dedicated project manager from Surf who became our single point of contact. How long was this engagement? The initial project took about seven months and was moved into production successfully. **RESULTS & FEEDBACK** Could you share any statistics, metrics, or other feedback from this engagement? Surf is a team with great professional skills. They completed everything in the agreed amount of time and on budget. Our internal clients are fully satisfied. What distinguishes Surf from other providers? They were flexible enough to provide us with server, hosting, and SMS service, which helped prevent our internal infrastructure from growing needlessly. Is there anything Surf could have improved or done differently? I am unable to think of anything we could have done better. --- #### Mobile Development for PSB Bank **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Jan. 2015 - Ongoing **Project Summary**: With successful completion of an earlier project, Surf was engaged for the development of a financial dashboard mobile app. The team released the first version in 3 months and continues to make improvements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Project Manager, PSB (Russian Bank) - Industry: Financial services - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 10, 2016 **Feedback Summary**: The app provides user-friendly concierge services and news for VIP clients.  Surf reduced the cost of the second platform development and has completed all deliverables on time and within budget. The team is building an Android version of the app with expansion of a new service to corporate clients. ""We have been working together for about a year, and I have no complaints about compliance with budgets and deadlines."" **BACKGROUND** PSB is one of the leading Russian banks. We provide services for more than 2,000,000 individuals and 100,000 legal entities. PSB has more than 300 branches and 8,500 ATMs. Our services are available throughout Russia, and we also have branches in China, India, and Switzerland. I’m a project manager of the IT department. My responsibilities include business-to-customer [B2C] projects and internal IT-systems of the bank. **OPPORTUNITY / CHALLENGE** We already have working mobile banking for our individual clients. The important point was to focus on enterprise because it makes a substantial part of our turnover. We decided to build a special service for our VIP clients, such as Chief Executive Officers of corporations. Such app is a financial dashboard where you can see incomes and expenses, top contractors and clients, and other key metrics. Also the app provides an easy to use concierge service and relevant news. We gave the app to our key clients to make them more loyal to us, and we are pleased with the results. Now we’re building an Android version and considering an expansion of the new service to corporate clients. **SOLUTION** We have already worked with Surf on a previous project, and that is why we knew their approach and work quality. In this project, our deadline was a challenge. The first version had to be delivered in three months. Surf was responsible for the user interface design, API design, code building, testing, and publication of the app. The PSB team developed a backend and helped with security concepts. As I mentioned, the first release took three months. After that, we have worked on improving the project for the past 9 months. **RESULTS & FEEDBACK** We have been working together for about a year, and I have no complaints about compliance with budgets and deadlines. Surf reduced the cost of the second platform development, and that’s was important for us. --- #### Mobile Development for Labirint (Online Bookstore) **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: **Project Summary**: Surf is currently developing a mobile bookstore app. They are responsible for development strategy, project management, design, and in-app coding. The team will be retained for ongoing support and updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Manager, Online Bookstore - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Mar 4, 2016 **Feedback Summary**: Surf stood out among competitors for their project understanding, communication, experience in complex projects, affordability, and ambitiousness. The team operates on a flexible, mutual schedule and meets expectations despite the challenges of two-team development. They are pleasant to work with. ""Surf provides high-level project management and great quality of code."" **BACKGROUND** We are Russia's major online bookstore. I am Head of Design and Mobile Lead Manager. **OPPORTUNITY / CHALLENGE** We needed to expand our services for the mobile audience and make the experience more comfortable for existing customers. As a nation-wide retailer, it is important for us to turn to the mobile audience. **SOLUTION** We carefully reviewed all the top national app developers and Surf turned out to be the most reasonable option in terms of timing, overall project understanding, communication, past experience in complex projects, budget, and ambitions. The last one being the most crucial. Surf handled the development strategy, project management, design, and in-app coding. The work is still in progress and we are looking forward to working with Surf on support and further enhancements. **RESULTS & FEEDBACK** The basic online retail metrics to be reviewed over time are customer relationship, average revenue per use, return on marketing investment, customer acquisition cost, and loan-to-value ratio. The schedule we have is flexible, based on mutual agreement. Surf is doing their best to meet our expectations, considering the complexity of two-team development. In other words, I don't think we could get better service by any other local developer. Surf provides high-level project management and great quality of code. I cannot think of anything they could improve. Everything went smoothly. The work is ongoing and it should be fully launched to the app store by April [2016]. They are nice and we made a great decision to hire them. --- #### Android Development for the Listen! app **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Dec. 2015 - Ongoing **Project Summary**: Surf revived a failing Android audiobook app. The team quickly engaged in the project and began to refactor the code, producing more stable versions of the app every 3-5 days. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Executive, Russian Publisher - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 24, 2016 **Feedback Summary**: Within 2 months, the team has rewritten all essential parts of the app, increasing its performance by 250%. The crash-free rate reached 95% and the app rating increased from 2.5 to 4 stars in Google Play. Surf provides strong development, efficient project management, and attentive account managers. ""These guys are rock stars of mobile development."" **BACKGROUND** LitRes is the major eBooks and audiobooks online-retailer in Russia and Eastern Europe. We sell books to Russian-speaking users all over the world via web and mobile channels. Currently, our catalog contains about 100,000 eBooks and 7,000 audiobooks. I am Product Director at LitRes, and I am in charge of mobile products on iOS, Android, Windows Phone and other smaller platforms. **OPPORTUNITY / CHALLENGE** We were trying to produce an app called Listen! which would allow users to buy and listen to audiobooks on Android. Initially, we took a bad decision to use Xamarin technology for the cross-platform app, but after 1.5 years of trying to finish the project, dealing with numerous bugs and low performance, we faced a dilemma – either kill the app and write a native one, or refactor current code and save lots of money. Of course, we preferred the second option, but it was hard to find a team skilled enough to be engaged and which would have a reasonable price tag. **SOLUTION** Surf engaged to the project in just a couple of days and covered all of the development track. They started to refactor code base rapidly and efficiently, delivering results in a very fast manner. Every 3-5 days we got more and more stable versions of the app. We have been working together for 10 months and the relationship is completely ongoing. **RESULTS & FEEDBACK** In 2 months, all of the essential parts of the app were rewritten form Xamarin to Java, which increased the performance of the app by 250%. The crash-free rate reached an incredible 99.5%. The overall rating of the app increased from 2.5 stars to 4 stars in Google Play, and still growing thanks to the decreased number of bugs and crashes. This is due to Surf's quality work. As for me, these guys are rock stars of mobile development. They have a very strong development team, highly efficient project managers, and attentive account managers. I would definitely recommend Surf as a contractor for you mobile product. --- #### Mobile Development for Telecom Startup **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Jan. 2010 - Jan. 2013 **Project Summary**: Surf rework an existing Android app to be visually stunning and highly functional. They turned Photoshop screens and technical specs into a pixel-perfect app. The app monitors Wi-Fi and network performance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CTO at Sensorly (Telecom Startup) - Industry: Telecommunications - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 19, 2016 **Feedback Summary**: Every Surf employee demonstrated a high degree of technical skill. They were always easy to talk to, and effective communication led to successful deliverables. ""I've always been very satisfied with them. ... Not only is Surf technically good, but they're nice to talk to."" **BACKGROUND** Please describe your organization. We've developed a series of apps showing mobile and Wi-Fi network coverage, plus the performance of said networks. We build these maps by allowing users to collect data on our behalf. Someone can launch the app, run a speed test, and we will use the information gathered for that specific carrier instantaneously. We're located in Paris, France. We were recently acquired by an American company. The organization we're now a part of is composed of around 60 people. What is your position? I am the Chief Technology Officer. I oversee all development within the company, from mobile to database work. **OPPORTUNITY / CHALLENGE** What business challenge were you trying to address with Surf? When our startup was incorporated, we already had an app on the Android market. I had developed it myself and it wasn't pretty at all. We hired a designer who worked on all its screens. We then needed a company that could implement a pixel-perfect screen, based on our designs. **SOLUTION** Please describe the scope of their involvement in greater detail. Surf has worked on mobile app development with us. We've worked on a number of projects, the bulk of the work always focusing on user interface [UI]. We give them a set of Photoshop documents [PSDs] and technical specs, including the required interaction with our servers. Their team then delivers the work based on our material. From time to time, we've worked on one-off research and development projects for specific technical issues related to Android. We've had them research private application program interfaces [APIs], hidden elements, or how a specific phone would work in a specific environment. They've built two versions of our UI. The first one was built in 2010. We did a complete redesign in 2013. Surf was involved in the entire implementation process in both cases, amounting to thousands of man-hours. We initially only worked on Android applications. Surf didn't have iOS expertise at the beginning of our relationship. We'd had some bad experiences developing for this operating system, and I wish they had development capabilities from the start. Right now, we have in-house iOS development capabilities through the American company who acquired us, so we don't use Surf. If we hadn't been acquired, I would have definitely started iOS development projects with them this year. How did you come to work with Surf? We found them through Upwork (then called oDesk). I posted a job and got a number of respondents. I initially selected another company which did a bad job of implementing our screens. I don't specifically remember if I contacted them or vice versa, but once we selected them, half of our app was completed within a week. It was absolutely perfect and I had no comments to make about their work. We've been working together ever since, and I've never looked at another Android provider since then. Could you provide a sense of the size of this initiative in financial terms? A rough estimate for all the work we've done over the years is $50,000. What is the status of this engagement? We've been working with them for five years. **RESULTS & FEEDBACK** Could you share any statistics or metrics from this engagement? Over the years, we've worked with a number of their employees, around five or six. We've always been satisfied with the delivered work. How did Surf perform from a project management standpoint? We typically send them a fairly technical spec, followed by a back-and-forth via Skype, along with questions and answers logged into Google Drive documents. Once Surf has delivered the work, I will start testing on my device. UI is always perfect. Whatever issues arose were due to misunderstandings between what I wanted and what their interpretation of the specs was. It's a common occurrence when working with a remote team. I've always been very satisfied with them. What distinguishes Surf from other providers? Being technically-oriented, I'm an unusual client. I haven't been very exposed to their project managers or designers. We never use those services. One of the reasons I continue to work with Surf is that they're nice guys. Not only is Surf technically good, but they're nice to talk to. Is there anything Surf could have improved or done differently? They could improve their project management, specifically for non-standard projects which involve research and development, and other requirements they're not accustomed to. Developers tend to drift a little bit in situations like these. It's only a minor negative, almost not worth mentioning. Whenever we work on ordinary projects (i.e. implementing an app from specs and PSDs), it simply works. --- #### Web, Moblie App & Custom Software Dev for Education Co **The Project** - Services: Application Testing, Custom Software Development, Mobile App Development - Project size: Confidential - Project length: Feb. 2023 - May 2024 **Project Summary**: Surf built a website and a mobile app for an education company. The team handled the design and initial version of the website and mobile app, which included integrated scheduling and analytical tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Project Manager, Education Co - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 26, 2024 **Feedback Summary**: Surf's work allowed the client to quickly begin receiving end clients. The team delivered a high-quality product on time and used Agile principles to manage the development process. Moreover, the team provided clear documentation, was attentive to the client's inquiries, and was willing to adapt. ""We're looking forward to working with Surf on more projects in the future."" **BACKGROUND** Please describe your company and position. I am the Senior Project Manager of an education company Describe what your company does in a single sentence.We organise professional events and provide educational services both online and offline.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?A web portal and mobile app that provides free scheduling and analytical tools. **SOLUTION** How did you find Surf?ReferralWhy did you select Surf over others?High ratingsPricing fit our budgetGood value for costReferred to meHow many teammates from Surf were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We needed to attract more customers to collaborate with our service, so we decided to create a website with integrated tools, as well as a mobile application to control and communicate with our clients. The first step was to develop a web version of such functionality.Time is money, so we had one month to create a prototype, develop it, and integrate its functionality. Surf's team created a basic and user-friendly design for novices. They provide us the opportunity to develop web and mobile versions on Flutter as soon as it is simple to use and we have complete control over the code, allowing us to grow our platform as much as we want.Surf created the initial version of the website, which included a calculator, as well as recommendations for the future mobile app and a feature list, within one month of our agreement. They did their task clearly, and we now have a working product that we may improve further in the future. Surf also conducted testing to determine whether there were any issues on our client's route. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The Surf team supplied the product we wanted on schedule and in the proper quality. We completed our web version of the product in one month and began receiving clients instantly. During the first month, we received twice as many clients as usual.Describe their project management. Did they deliver items on time? How did they respond to your needs?It was inspiring to watch how they managed each stage of the development process while using Agile principles and a concrete flow of work. They listened to our demands and were willing to alter and adapt to what we wanted as a result.What was your primary form of communication with Surf?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their strength is that they are thorough at every stage of the project. We really value the clear and easy-to-understand documentation they gave us and the project they gave to our management.Are there any areas for improvement or something Surf could have done differently?We're looking forward to working with Surf on more projects in the future. We hope they keep rising to the challenge and come up with new, creative ideas. --- #### Web & Mobile App Dev for Oil Transportation Logistics Co **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: Confidential - Project length: June 2023 - Ongoing **Project Summary**: An oil transportation logistics company has hired Surf to develop a web portal and mobile app to handle port operations. The team has worked on the design and built an API-driven backend to improve performance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Dev Manager, Oil Transportation Logistics Co - Industry: Supply Chain, Logistics, and Transport - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — May 8, 2024 **Feedback Summary**: Surpassing expectations, Surf has delivered high-quality work within the timeframe. The team has managed the project seamlessly using agile methodologies, and the client has been impressed with their profound engagement. Overall, they're highly professional and receptive to changes and discussions. ""Their strength lies in their methodical approach at each phase of the undertaking."" **BACKGROUND** Please describe your company and position.I am the Business Development Manager of a supply chain, logistics, and transport company Describe what your company does in a single sentence.We manage loading and unloading operations in the oil transportation industry and have over 10,000 employees. We are responsible for the coordination of oil transportation to various global locations, including China, Pakistan, India, South Europe, and Africa. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?Create a web portal and a mobile application that would enable our employees to handle port operations with cargo automaticaly **SOLUTION** How did you find Surf?ReferralClutch SiteWhy did you select Surf over others?Good value for costReferred to meHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Every shipment and storage detail had already been entered into a simple web platform that we had created. Creating an MVP and then a full version of a mobile application for our employees was the first step toward automating paper work. We had a couple of months to create a design prototype, select a platform for the application, and develop the backend, which should include integration with our storage system.Surf's team began by creating a design that would be simple for workers to understand: only the necessary features should be included. Surf conducted a design evaluation and provided suggestions, as well as a feature list, to improve the application's functionality. For example, they proposed that we include cards with comprehensive information about each storage location via QR codes generated for each component of oil or cargo. They also recommend developing a mobile application and, as a next step, a web portal to host our storage system using the Flutter framework. We approved their recommendations, and within a month, they had completed an MVP of the application, which we were able to review and evaluate. During testing, Surf migrated our web portal to the Flutter framework and built an API-driven backend to improve its performance. They allocated time for both development and testing in order to accomplish our objectives more rapidly. Therefore, we received the finished application earlier than anticipated. Together with Surf, we also began to standardize all card information with QR codes for use in web portals and mobile applications. Even without Surf support, it became easier to accomplish this with Flutter, and we are still in the process of developing our web portal. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The Surf team delivered the highest quality work within the specified timeframe, which was our highest aspiration. We obtained the application and web portal within a short period of time and immediately began application implementation following development.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was operating in perfect unison as a result of Surf's project management, which was founded on Agile method best practices. They were receptive to discussing any modifications we desired throughout the project, and their profound engagement with our particulars left us most impressed. What was your primary form of communication with Surf?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their strength lies in their methodical approach at each phase of the undertaking. Their provision of lucid and user-friendly documentation and the project they delegated to our management is tremendously appreciated.Are there any areas for improvement or something Surf could have done differently?We look forward to collaborating with Surf on future projects and will be pleased to see that they maintain and improve their level of professionalism. --- #### Payment Solution Development for Cybersecurity Company **The Project** - Services: Custom Software Development, Mobile App Development, Product Design, UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Jan. 2022 - Ongoing **Project Summary**: Surf has developed a payment solution for a cybersecurity firm. The team's tasks include gathering project requirements, establishing development strategies, and implementing a two-factor authentication system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Project Manager, Cybersecurity Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Oct 5, 2023 **Feedback Summary**: Thanks to Surf, the client has gained a fully developed web service and mobile app solution for their partners. The product is user-friendly and scalable, boasting various payment processing features. The team's excellent communication and management skills have contributed to these successes. ""Working with Surf has been a delightful experience." " **BACKGROUND** Please describe your company and position.I am the Marketing project manager of an it services companyDescribe what your company does in a single sentence.Leading solutions and services provider. Recognized by customers, vendors, and market experts as a reliable, proficient and highly-qualified Digital Transformation and Cybersecurity market leader with 30 years of experience. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?to develop a customized payment instrument for cross-border transfers with cash payment. **SOLUTION** How did you find Surf?Online SearchWhy did you select Surf over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.During the initial phase of the project, we engaged in multiple meetings with the Surf Team to thoroughly discuss the business requirements, address any specific details, and establish the development strategies. In parallel, they implemented various Agile processes, including the identification of business requirements, preparation of specifications and layouts. Furthermore, they successfully developed an authorization float, while the customer integrated an additional two-factor authentication system. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have obtained a fully developed web-service/mobile app solution for partners to interact with the money transfer system. The user-friendly functionality enables partners to send and pay out money transfers, as well as manage the web-client features for end users. The project includes plans for future scalability, such as expanding functionality, adding more sending options, and customizing interfaces to meet specific needs.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project manager maintained excellent communication throughout the project, regularly providing updates. We utilized a combination of in-person meetings, phone calls, and primarily email for feedback. All deliverables were consistently provided on time, and if there were any potential delays, we were promptly notified in advance.What was your primary form of communication with Surf?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Working with Surf has been a delightful experience. They possess extensive expertise in various domains and consistently provide valuable solutions and ideas to enhance and optimize functions. We particularly appreciate their proactive approach and genuine interest in achieving positive project outcomes.Are there any areas for improvement or something Surf could have done differently?Nothing --- #### Mobile App Dev for Construction Company **The Project** - Services: Custom Software Development, Mobile App Development, Web Development - Project size: Confidential - Project length: Oct. 2021 - Oct. 2022 **Project Summary**: Surf developed an MVP for a construction company's mobile app. After conducting a competitor analysis, the team worked on key functions and helped build a customer journey map. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Construction Company - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Jul 4, 2023 **Feedback Summary**: Surf's solutions helped the client achieve the project goals. Their effective processes and responsive approach resulted in a meaningful and productive partnership. Further, they demonstrated excellent communication through meetings and emails. Customers can expect a skillful and reliable team. ""The interaction between our teams was meaningful and within the time limits."" **BACKGROUND** Please describe your company and position.I am the Product manager of PetrovichDescribe what your company does in a single sentence.Construction company specializing in retail sales of building materials. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?We already had a web service (with a mobile version) to allow a foreman or anyone who is going to build or renovate their houses, to estimate costs of goods and jobs to be done, share estimates, buy materials in our online-store, draw schedules, assign jobs, keep financial records, and more.But the project lacked a mobile app, and this was a kind of restriction as our target audience covers foremen and construction workers who complete most of their tasks on the go.So, we made a decision to create an app with similar functionality and help our users automate calculations and complicated processes. We hired a Surf team to develop an MVP for us, to check quickly whether our customers do need a mobile app and decide for its further development and extension. **SOLUTION** How did you find Surf?Online SearchReferralWhy did you select Surf over others?Pricing fit our budgetGood value for costReferred to meCompany values alignedHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We started the project with a competitor analysis and found out that similar apps are either too specifically aimed for narrow-focus experts or overloaded, being too heavy to be understood for those without experience. Based on the conclusion, we started with key functions required for a construction project that are clear both for an experienced expert and first-timer. To define the first priority features we also created a customer journey map. Having analyzed the results, the Surf team suggested an object-oriented approach and a hierarchy of entities with the roles such as estimate, object, address, docs. This allowed us to avoid huge tables with heaps of data on a mobile screen but use cards with brief info on each object. The team needed six months to develop MVP with the initial feature set catalog: a set of standard jobs that can be collected as a constructor in order to quickly calculate the cost of a future project; cost estimation: an option to quickly plan future purchases of building materials and works; the data can be shared; user interface: user-friendly and without anything that can distract the user from the main purpose. The app is integrated with the Client’s online-shop that allows users to save plenty of time on updating price and stock information. We tested the app with a focus group to make sure that it meets our real customers’ needs. Their feedback was used to make necessary adjustments. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?At the pre-project stage Surf suggested using Flutter (cross-platform framework) for app development. It turned out to be a good match for our goals. Within six months we tested the business hypothesis and made sure the solution is in demand among our audience. We managed to reduce the time to market by about one-and-a-half times as compared to developing two native apps for Android and iOS.Describe their project management. Did they deliver items on time? How did they respond to your needs?We already had effective processes and the Surf team adapted seamlessly. So the interaction between our teams was meaningful and within the time limits.What was your primary form of communication with Surf?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I would like to mention the app design. The Surf team skillfully changed the structure of element display, making usage of the mobile application as convenient as through the web version. The second point — linking objects and estimates turned out to be a great idea, even before the release of the application, we implemented it on the web.Are there any areas for improvement or something Surf could have done differently?We like collaboration with the Surf team, and the advice here is to keep quality and proactivity at the same level. --- #### Mobile App Redesign for Shoes & Clothing Retail Company **The Project** - Services: AI Consulting, Custom Software Development, Mobile App Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Jan. 2019 - Jan. 2022 **Project Summary**: A retail firm hired Surf to redesign a mobile app to emphasize the premium status of their brand. The team worked on features such as 360-degree item viewing, reviews with photos, and a recommendation system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Director, Retail Company - Industry: Retail - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Jul 1, 2023 **Feedback Summary**: Surf successfully delivered the app. Because of this, the client saw a growth in their conversions and retention rate. The team managed the engagement well and met the client's expectations for the product's design. Their coordination was impressive, and they truly understood the client's goals. ""They offer the most advanced and up-to-date visual techniques."" **BACKGROUND** Please describe your company and position.I am the e-commerce director of a retail companyDescribe what your company does in a single sentence.This is a large network of more than 100 retail stores an online store of shoes, clothing and accessories. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?We already had a mobile app. But the shop needed a new app with a more inspiring design to emphasize the premium status of the brand, that would be functional and informative offering all the options available to our customers such as a loyalty program and our shoe repair service.We needed an app that would take our customers smoothly through the user flow resulting in higher conversion rates. **SOLUTION** How did you find Surf?Online SearchReferralWhy did you select Surf over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The Surf team designed an app in accordance with our brand guidelines, making it light, minimalistic, and functional. The app has all the elements a modern fashion shop might need stories showing selections of items, 360-degree view of an item, customer reviews with photos, a recommendation system with items selected specifically for a customer, multiple search options, smooth order flow, machine learning expertise all-in-one user profile. All the extra services the shop offers are available in a single-screen mode. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The application runs stably. Customers can use their loyalty card, track the status of an item under repair, and learn about recycling options. The app is also integrated with the loyalty program so that users can get a discount in an offline shop with the code specified in their user account. The results achieved: Retention rate growth. Customers install the new app, keep it on their phones for a long time, and use it on a regular basis. Growth in conversion. All features in the app are designed to lead our customers to purchase effectively.Describe their project management. Did they deliver items on time? How did they respond to your needs?We immediately found common ground with the Surf team. It was obvious that the guys had been working with retail for a long time and could bring valuable additions to our app. Their UI design was fully in line with the image of our brand. They used the trending accents – light colors, minimalism, and bright buttons in the brand color. Product banners became an important part of the UX. They look exactly like the pages in beauty magazines being created specifically for the mobile app. This turned into a separate activity for our content managers. The Surf team made a separate guide to hand it over to our team to work on.What was your primary form of communication with Surf?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed with the clearly coordinated work across the team and understanding of the product and our special retail context. The guys are obviously trend-savvy. They offer the most advanced and up-to-date visual techniques. And this is vital for our domain. I also liked the quality and professional approach to the main tasks of designing and developing a mobile application.Are there any areas for improvement or something Surf could have done differently?Our collaboration has made a good impression. --- #### Mobile App Dev, Design & Testing for Digital Services Co **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Jan. 2020 - Oct. 2022 **Project Summary**: Surf helped a digital services company redevelop their mobile app, using technologies like Swift for iOS and Kotlin for Android. The project included customer journey mapping, UI/UX design, and app testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Delivery Manager, Digital Services Company - Industry: Telecommunications - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Jun 21, 2023 **Feedback Summary**: Thanks to their new app, the client achieved high app store ratings, and very positive feedback, marking the porject's success. Surf conducted helpful brainstorming sessions, which effectively streamlined the workflow. Moreover, they were very communicative and demonstrated outstanding skills. ""I was impressed with their UX/UI skills and high level of business analytics"" **BACKGROUND** Please describe your company and position.I am the Delivery manager of a digital services companyDescribe what your company does in a single sentence.A multi-platform operator that develops a single information space of entertainment and services, available from any device, anywhere and regardless of time. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?We aimed to update the app design, make the interface more user-friendly and easy-to-understand and streamline the user flow within the app.As a result, we decided to completely change our approach: to build a new app version taking into account our customers’ needs and user experience. This was the task we assigned Surf with.For the first stage, we planned to revise the app logic, bring to the forefront the things that are most important and useful for the user.We wanted to offer our customers easy-to-use services with the minimum number of steps within the flow, and the intuitive app interface. **SOLUTION** How did you find Surf?Online SearchReferralClutch SiteWhy did you select Surf over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project began with a two-day CJM workshop with the stakeholders on our part, product managers and designers on the part of Surf. Together, we developed the user journey map. We laid special emphasis on understanding the interface-related challenges for the user and identifying steps to make a user flow as short as possible. We also detected the bottlenecks within our business processes that hindered the optimal implementation.We generated ideas for further product growth. From the variety of features we selected only those the user needs and included them in the MVP scope. Based on the CJM results, the Surf team designed UI/UX and carried out UX testing with the assistance of a contractor. The testing covered our customers and those unfamiliar with our services. The test results allowed us to improve the interface.Additionally, Surf performed a large-scale analytical job: they took into account the specific nature of our business process and all kinds of multiple possible user cases. After that, they developed native apps on Swift for iOS and Kotlin for Android and performed app testing. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?For me, high store ratings and appreciative users’ feedback serve as the most obvious confirmation of the project's success.Describe their project management. Did they deliver items on time? How did they respond to your needs?The workshop was a good starting point for the further workflow. The brainstorming sessions allowed our teams to know each other well and form a common approach to work. In the course of the project activities, the PM stayed regularly in touch, and we promptly received all the relevant information and knew what had already been done and what was planned to be done next.What was your primary form of communication with Surf?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They are experts in their field. I was impressed with their UX/UI skills and high level of business analytics. Also, I liked the coordinated way the team works together.Are there any areas for improvement or something Surf could have done differently?We promptly solved all the issues that arose, and did not come back to them again --- #### Mobile App Dev for Federal Pharmaceutical Establishment **The Project** - Services: Custom Software Development, Mobile App Development - Project size: Confidential - Project length: Dec. 2019 - Ongoing **Project Summary**: Surf has been hired by a federal pharmaceutical establishment to design and develop six mobile apps for iOS and Android devices within a short timeframe. They've created a unified code base for the apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development Manager, Rigla - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — May 8, 2023 **Feedback Summary**: The apps have received high ratings from users, and 70% of the client's customers use the apps for shopping. Surf has completed the apps on time, and the Flutter development cost has been 40% lower than Native development. The client has been impressed with the team's streamlined process. ""I was impressed by their consistent, systematic approach at every stage of the project."" **BACKGROUND** Please describe your company and position.I am the Bussiness Development manager of RiglaDescribe what your company does in a single sentence.The Rigla pharmacy chain is a federal establishment that provides a wide range of pharmaceutical products and services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?Our challenge was to identify the most cost-effective approach to developing six applications within a tight timeframe, in anticipation of the seasonal illnesses.Our objective was to establish mobile e-commerce within our pharmacy chain by designing mobile applications that incorporate a loyalty program for each of the three brands that comprise the chain.Given that each brand caters to a distinct target audience, operates in different geographic regions, and adheres to unique pricing policies and loyalty programs, it was necessary to develop three distinct applications (for both iOS and Android) that offer identical functionality. **SOLUTION** How did you find Surf?Online SearchWhy did you select Surf over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from Surf were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project commenced by analyzing the applications of other pharmacy chains in the market, evaluating the functionality offered, and gathering user feedback. Subsequently, a collaborative workshop was conducted with the Surf team, followed by in-depth interviews and the creation of a Customer Journey Map (CJM) based on the findings. After several iterations of discussing a clickable UI prototype, the Surf team developed a UI design that fulfilled all our requirements and was customized for each of the three brands. In the subsequent phase, the Surf developers established a unified code base for all applications. With a focus on research and design, it took five months to complete the entire product. The Surf team then continued to enhance the applications by streamlining the process of adding items to the cart, enhancing animations, and introducing new features. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Firstly, the cost of Flutter development was 40% lower than that of native development. Moreover, our mobile applications have received high ratings from users, with 70% of our online customers using them for shopping. Additionally, we have observed that the average amount spent on in-app purchases is significantly higher than that of offline shopping.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Surf team has always been very responsive to keep us up to date with the progress of the project. They kindly shared their experience with us e.g. in the domain of analytics in e-commerce. They adjusted their typical sales funnel to the needs of our business. The result was really effective, we optimized one of the key functions of the apps - search. So, we kept working with analytics to detect more room for growth.What was your primary form of communication with Surf?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by their consistent, systematic approach at every stage of the project. Their documentation is very well kept, everything is clear and transparent. I am quite sure it would not cause any problems if we involve new developers in the project at any step or decide to manage it on our own.Are there any areas for improvement or something Surf could have done differently?I wish them to continue developing in the same direction honing their skills. --- #### Cross-Platform App for Fashion Retailer **The Project** - Services: Application Management & Support, Application Testing, Mobile App Development - Project size: Confidential - Project length: Apr. 2022 - Ongoing **Project Summary**: A fashion retailer hired Surf to build a cross-platform app with Flutter in order to expand the retailer's fleet of devices. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of the Information Systems Group, Melon Fashion Group - Industry: Retail - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Mar 30, 2023 **Feedback Summary**: Thanks to Surf's efforts, the client was able to expand their fleet of devices and start working with them six months after the project started. The team was easy to find common ground with. They had a systematic approach to solving issues and quick communication. ""Their work is well-organized and adjusted for all our business needs."" **BACKGROUND** Please describe your company and position.I am the Head of the Information Systems Group of Melon Fashion GroupDescribe what your company does in a single sentence.Melon Fashion Group is one of the leading companies in the fashion retail domain, managing Zarina, Befree and Sela brands. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Surf to accomplish?Our goal was to build a corporate application for the brands’ current business workflows aimed to automate retail processes with the possibility to cover other types of devices. **SOLUTION** How did you find Surf?Online Search, ReferralWhy did you select Surf over others?High ratings, Pricing first our budget, Great culture fit, Good value for cost, Company values aligned, OtherWhat was the size of Surf’s team?6-10 EmployeesWhat was your primary form of communication with Surf?Virtual Meeting, Email or Messaging AppDescribe the scope of work in detail. Please include a summary of key deliverables.We have an iOS app with similar functionality. We assigned Surf with a task to build a cross-platform app with Flutter in order to expand the retailer's fleet of devices and to improve the functionality in line with MFG requirements. The Surf team created a minimalist brand-style design in two themes. A dark theme has been added to save battery on devices that are used for 12 hours a day. This should enhance the phone's ability to stay on without charging. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Surf implemented most of the features/processes in the application within a year of our collaborative work.The high development speed allowed us to expand the fleet of devices and start working with them six months after the project started.The app does meet our expectations.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Surf team was easy to find common ground with. The team has obviously long-term experience with software development for various business goals and they are capable of delivering valuable suggestions for our app. Their work is well-organized and adjusted for all the needs of our business.What did you find most impressive or unique about this company?Overall, the collaboration with Surf has been very productive. The team is always ready to interact, promptly answer questions and make fixes. I liked their quality-focused and professional approach to the key tasks of designing and developing the mobile app. I can also mention their systematic approach to solving issues and speed of communication and problem solving, as well as bug fixing, which is vital when retail immediately uses the functionality and cannot run the business process in case of a problem.Are there any areas for improvement or something {provider_name} could have done differently?At the moment, we are comfortable working with Surf, their level of competence in mobile development responds fully to our needs. --- #### Mobile & Web App Dev for Fast-Food Restaurant Chain **The Project** - Services: Mobile App Development, Web Development - Project size: $200,000 to $999,999 - Project length: Feb. 2019 - Ongoing **Project Summary**: Surf is tasked with developing a web and mobile app for a fast-food restaurant chain. Using Flutter, they have integrated features, such as a dashboard with performance metrics, daily checklists, and ratings. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Innovation Manager, Fast Food Restaurant Chain - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — Jan 26, 2023 **Feedback Summary**: With the new system, the company has better reporting, scheduling, and planning processes. Surf has created impressive designs and a user-friendly interface while executing a well-organized communication process. Their competence and understanding are commendable. ""They are able to implement the solution at a high technical level."" **BACKGROUND** Please describe your company and your position there.I’m a Product owner in the IT department of the company. Our company is one of the international chains of fast food restaurants, represented in more than 100 countries around the world. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals?Surf needed to implement a Web application, which would transform these processes from paper to digital media. It had to be suitable for employees of different levels - managers, directors, territorial managers. Another task was to allow executives to work out of the office via a mobile app and monitor the restaurants' operational indicators online. **SOLUTION** How did you select this vendor and what were the deciding factors?We sent out a purchase proposal to our IT partners, including Surf. The deciding factors for choosing Surf were: Extensive experience developing mobile apps for major brands Readiness to allocate a sufficient number of specialists to our project Price, timing and quality of developmentDescribe the scope of work in detail, including the project steps, key deliverables, and technologies used.Surf has developed a Web and mobile application for this system. The app has become one of its most important parts. With its help, restaurant managers and area managers can install the app on their personal phones, monitor indicators remotely, and adjust restaurant performance in real time.Key features of the mobile app: Dashboard with online restaurant performance metrics, Daily checklists for restaurant shift managers and area coaches, Restaurant Team Rating and KPIs, Restaurant Rating. Surf created a striking design in the company colors and a very user-friendly interface for our app, which makes interaction with the app easy and pleasant.How many resources from the vendor's team worked with you, and what were their positions?On the Surf side:3 backend1 frontend1 flutter2 BA1 qa1 service manager1 pm **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables?The system helped move business processes - reporting, scheduling employees, planning and control - from paper to digital media and integrate into a unified IT system. The system has become an important service that the company offers to all of its franchisee partners.Describe their project management style, including communication tools and timeliness.Surf showed a very good level of technical competence - they are able to implement the solution at a high technical level. It is important that the team understands the specifics of large geographically distributed companies. At the same time, they helped us to reduce development costs by offering a great solution - the cross-platform Flutter framework. I would also like to note that Surf has a productive and well-organized communication process, both within the team and with the client.What did you find most impressive or unique about this company?Surf was able to offer us a solution that helped us cover all our needs at once: speed up development and reduce the project budget. It is a cross-platform application development on Flutter (it allows creating a single application for Android and iOS) and the concept of Bring Your Own Device (restaurant directors and area managers use the application on their personal phones).Are there any areas for improvement or something they could have done differently?We continue to cooperate with Surf and we really like the level of their professional competence and well-organized communication. --- #### Mobile App Development for Business Aggregator **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: Surf has helped a business aggregator design and develop a mobile app for end customers looking for tire and car services, a B2B solution for car park owners, and a backend infrastructure for both products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, IZISOFT, LLC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 29, 2022 **Feedback Summary**: Surf has successfully delivered the three products despite the complexity of the project. Their team stays on top of everything, communicates effectively with all parties, and promptly responds to queries. They've also provided the client access to Atlassian, allowing them to track the progress. ""We constantly have brainstorming sessions with the Surf team to generate the best solutions together."" **BACKGROUND** Please describe your company and your position there. I am a Product manager of the company. Izzisoft is an aggregator for SMEs providing tire and car wash services. The company's services are used by 10,000+ drivers and more than 300 corporate clients with their own fleets. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Surf, and what were your goals? We already had a mobile app, which was used by the employees of tire shops. However, we aimed to bring our services to a new level by providing convenient tools for our customers and business partners (tire shops and car washes). **SOLUTION** How did you select this vendor and what were the deciding factors? We held several meetings with companies from the top 10 mobile developers rankings. Surf's offer turned out to be the most interesting. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Three different tasks were to be solved at once meeting a tight deadline: To design and develop a mobile application for b2c-clients to make it easier for them to access multiple car services such as tire fitting, car washing and seasonal tire storage services. To design and develop a b2b solution for both service providers and business customers owning car parks. To build and deploy the back-end infrastructure for the above-mentioned products and integrate it with the existing infrastructure supporting the business mobile app. Surf has successfully accomplished all our goals. How many resources from the vendor's team worked with you, and what were their positions? Our team had business communications with two project managers and up to four analysts on a daily basis. Several Surf's leading technical specialists were also joining us when necessary. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our project has been quite ambitious and complicated from the very beginning. So, having all 3 products working now is the greatest outcome we could expect. Over those 9 months of hard work our teams also generated numerous ideas for the development phase, which we've just started working on with the same team. Describe their project management style, including communication tools and timeliness. It was not always easy to keep everyone updated as we had the third team supporting the old back-end infrastructure to communicate with. However, it was great to realize that Surf's project managers were always able to stay on top of it and establish effective communication between all members. We had 2 status calls every week to discuss all the relevant questions. All our requests were answered on time and extra meetings were scheduled on demand. What did you find most impressive or unique about this company? In order to meet our deadline we decided to skip the research phase starting the project. As a result, we had to explore and learn many things on the go. We constantly have brainstorming sessions with the Surf team to generate the best solutions together. We're really grateful to them for helping us in this work. It was very easy to track changes and progress because we had permanent access to the working process via Atlassian services. Are there any areas for improvement or something they could have done differently? I'm really impressed with our collaboration. Now I find it difficult to advise what can be improved. --- ## Portfolio & Awards ### Video Streaming Platform A Custom YouTube-Like Video Streaming Service for the Leading Producer of Online Content in Russia Medium Quality is one of the leading producers of online content in Russia and a member of Comedy Club Production — a Russian equivalent of Comedy Central and the largest producer in Russia. MQ have launched top-class shows on YouTube reaching a total audience of over 20 million viewers. Project Idea MQ had an idea of creating its own video streaming platform good enough to compete with YouTube.  Their ambition was to have a video streaming service of their own that has a wide variety of content way beyond the format we are used to on YouTube.  Business Challenges We had to develop a mobile app with UX of such high quality and tools so convenient that users would choose it over Youtube. The service had to be able to defy competition with Youtube and enable MQ to transfer a significant part of their audience to their own platform. We needed to develop all the infrastructure required for the service to function: backend stable under peak load; customized CDN that will ensure fast data flow and not be demanding in terms of maintenance; an admin web interface to manage content and monitor statistics. The Results We have created and successfully launched the MVP version of the app and have been upgrading the product for a few months together with MQ. We are currently working on the retention rate, carrying out A/B testing, and looking for efficient ways to monetize the content. The app is a success. The users are extremely happy with the UX, quality of the video player and how fast it's response and download speed are. The resolution changes depending on how fast the Internet is and the video is cached. Videos can also be streamed to a TV. The mobile app has a user-friendly interface.  Surf has created a platform along with the whole infrastructure: backend, CDN, administrative web interface enabling the client to manage the content and monitor stats. ### Banking App For Société Générale Rosbank is a Russian universal bank that is part of the Société Générale international financial group. It serves 5 million private clients, 78000 small business clients, and 7350 corporate clients. Project Idea Rosbank made a decision to create a new business application. Rosbank has developed the smart bank concept, a service that adapts to the client. This way, clients of any scale will find it useful. Smart Bank is an all-in-one hub for solving any banking-related issues.  Business Challenges Create the first banking application in Russia based on the Flutter cross-platform technology. Integrate the application with legacy backend banking services. Migrate users to the new app without the need to register again. Help the bank to set up Flutter development and transfer the project for further in-house development and support. Result Surf had to make the first version of a new business application within the framework of a smart banking concept. Further, Rosbank planned to take the project and continue developing it in-house. Rosbank brought in a new business application with a bright modern design and user-friendly interface. All banking operations can now be done in just a couple of taps. All necessary information is now displayed on the main screen. Clients don’t need to register again in the new app. The Rosbank Business application was ranked TOP 1 among mobile applications in the Banking, Finance, and Insurance category according to the Tagline Awards. Tagline Awards is the highest Russian award for interactive projects. It is annually awarded for the best digital and most innovative, interesting, and high-quality projects. https://surf.dev/cases/rosbank/ ### PSB Bank app for small and medium-sized business Project Idea The task we had was to develop a mobile app for Promsvyazbank (PSB) to provide remote banking services to their corporate clients. The app was meant to be a service for corporate executives. Apart from banking services, VIP users were to be offered extra privileges, such as a helicopter taxi — as a compliment for having chosen PSB. After the remote banking app for large corporate VIP clients had been launched, the bank addressed us with a plan to launch the second app version — this time for small and medium-sized businesses. The second version for small and medium-sized businesses First, we released the initial version for VIP clients. And as it turned out, our solution can also be used as a remote banking service for small and medium-sized businesses. In the wider-scale version of the app we excluded the extra privileges and changed the design. The Results We developed two apps to suit two categories of corporate clients. ### Mobile App For KFC We have developed a mobile app concept for KFC. It is not just a food ordering application with easy navigation and beautiful design. We have added to it tools that no food tech application has - augmented reality, voice assistant, contactlessness. We aimed to make the application so convenient and technologically advanced that users would prefer it to aggregator services (such as Uber Eates). One of the important messages has become the identification of the brand identity through the application, because the brand in food tech is of great importance. ### Twim Crypto Exchange App Project Idea Twim is a cryptocurrency trading platform created for professional traders and enthusiasts alike. Twim needed an app to be user-friendly for both target audiences. The first-timers only need basic options and usually trade from their smartphones. Power traders prefer to use tablets. They need a full-out trading terminal with stock analysis tooling to match. Therefore, the app had to work on both smartphones and tablets. The crucial point was to make the service fast. Given the ever changing stock prices, users would lose money if the app is janky. The Challenges We had to create a user-friendly app for cryptocurrency trading. The app had to suit both professional traders and enthusiasts, offering them different user options. We had to implement two versions of the app: a simpler one for smartphones and an advanced one for tablets. It was necessary to ensure fast data flow for instantaneous quote updates. The Results Twim got its cryptocurrency trading app. It’s stable and displays quote updates instantaneously. Users can see all the topmost trading information: the chart, depth of market, orders, and quotes for currency pairs. The app suits both professional traders and enthusiasts. The mobile version supports cryptocurrency trading, shows portfolio statistics and changes in open interest. Meanwhile, in the tablet version a trader can access a full-out trading terminal and other advanced analytic tooling. ### AR App for SAP To begin with, we developed a trial version of the app to run all 3D models. This was the stage when we detected eventual problems with visualization and checked how the lidar functions with Unity. As a result, we found and solved many problems at the very start.   Finally, the client received the AR application that allows you to see the virtual construction site in front of your eyes. The client can choose the place where to put the production well, lay power lines and oil pipelines.   To transfer a 2D SAP stand to an AR application with game elements The client attached much importance to using 3D to show how the construction runs, what is changed or added at each stage. SAP also had its own 3D models to be built into the app. This limited the choice of technology. For example, exporting models to Apple’s ARkit platform for AR development turned out to be very difficult and time-consuming, so the option was rejected.   In addition, there were a lot of game elements to be added to the app. For example, for the user to be able to use gestures to change the location of power lines or choose a place for the plant construction. Therefore, for its implementation, we chose the Unity game engine.   Unity is a cross-platform computer game development environment. It allows creating applications that run on over 25 different platforms.   Results "The application was created without a technical specification, based on functional requirements and a physical stand only. For me personally, this means the highest score of the team qualification, as they can not only develop an application well, but also quickly grasp the essence of a business problem. And the result was exactly what we needed. The application works on iOS devices with lidar, with highly precise positioning in relation to physical objects on the stand." Eugene Simonovich, Senior Business Solutions Architect ### An App for a Luxury Clothing Brand Project idea To build a mobile app from scratch, ensuring that it meets the following criteria: becomes one of the brand’s key sales channels, keeps up with the latest fashion-e-commerce trends, captures the essence of the brand — elegance, style, and personalized customer service. Challenges The Client had never invested in a mobile sales channel before. As a result, the company had to go through the entire product development process, starting with a CJM and ending with a presale concept approval. This required a comprehensive analysis and a versatile team of experts. This was exactly what  the Client’s team requested when they came to us. Results The result is much like one of the Client’s high-end made-to-measure suits A full-fledged channel for customer communication. App design embracing both brand identity and modern trends — light colors, large-scale photos of clothes together with models of various body types. Well-organized navigation, one-tap access to the shopping cart, and customized services (users can save their measurements in the system or have their clothes tailored). ### Two Native Apps for an Online Fashion Shop Project idea By that time the Client had already had a mobile app. However, it needed an update — both its code and design were outdated leaving clients reluctant to actually use it.  All in all, the shop needed a new app that would look attractive, emphasize the premium status of the brand, be functional, and offer all the options available to its customers: a loyalty program and their own shoe repair service, to name a few. What we did We designed an app in accordance with the brand guidelines in place for the Client, making it light, minimalistic, and functional.  It has all the elements a modern fashion shop might need: stories showing selections of items, a 360-degree view of an item, and customer reviews with photos. In addition to that, the app puts together personal suggestions with items selected specifically for a customer. All the extra services the shop offers are available on a single screen of the app. Customers can use their loyalty card, track the status of an item they brought back for repairs, and learn about recycling options. The app is also integrated with the loyalty program so that users can get a discount in an offline shop with the code specified in their user account. Results Growth in retention rate. Customers install the new app, keep it on their phones for a long time and come back to it regularly. Growth in conversion. All features in the app are designed to effectively lead its users to checkout. ### Redesign and bringing fail safety up to 99% Project idea Updating the app and ensuring highest fail safety possible Burger King had already had an app. It was much loved by the customers and became one of the key sales channels for the chain.Burger King decided to update the design of their mobile app as well as improve fail safety and fix a number of bugs. All in all, that’s what they came to Surf with. One of the deciding factors was that Surf had considerable experience in food tech development. Challenges At least 99% fail safety We have found and fixed the bugs, thanks to which we have managed to hit an all-time high fail safety Redesign Together with a designer from Burger King, we have implemented a new design concept for the brand in the mobile app. Now, Burger King has a sales channel that has a much more modern and stylish design, reflecting the current values of the brand. The biggest challenge was redesigning the app and developing the features simultaneously. Our team was addressing three crucial tasks at the same time: stabilizing the app, developing features in the old app, and redesigning it.Solutions Improved fail safety For starters, we found out why the app was so fallible.  On iOS, we found a bug in the 24-hour time format. We’ve made the delivery address available again, and users can now set a 12 or 24-hour time format in their settings. Before that, users couldn’t make orders if they set a 12-hour format. And even if they did get access, the app showed an error saying that delivery wasn’t available and the restaurant was closed. Our developers fixed that bug. On iOS and Android, we’ve fixed adding delivery addresses. Before that, users from several cities had trouble adding their addresses with “/” symbols and building numbers.   Having fixed the bugs, we’ve reached ~98% to 99.9% fail safety on iOS and ~98% to 99.04% on Android.   ### Digital Transformation Package For KFC Massive Digital Transformation Package For KFC employee apps,  facial recognition,  management dashboards,  assignments Project Idea The company didn’t have a unified IT-system before. Paperwork was mostly done in hard copy. As a result business processes didn’t comply with one another, no uniform statistics was available, and it was impossible to adjust the workflow of an employee or a restaurant as a whole. Surf needed to make a mobile app enabling the company to transfer these processes from hard copy to digital media. It had to suit both managers, RGMs, and area coaches.  Another challenge was to enable senior staff to work remotely using a mobile app and monitor performance of restaurants online. The Challenges We had to transfer business processes — reports, staffing tables, planning, and control — from paperwork to digital media and integrate them into a unified IT-system.  We need to develop a cross-platform app that could be safely installed on personal smartphones of the corporate personnel. It was important to enable staff to work remotely using a mobile app and monitor restaurant metrics online. The Results KFC got a mobile app for their unified ERP-system — Digital Successful Routine (DSR). The system automated financial analysis and management of business processes in restaurants and transferred paperwork into the digital format. The mobile app formed a crucial part of it.  Here’s what the system had achieved over the first months: 5% increase of an average bill due to cashier rating being introduced, the number of desserts and sauces sold per bill rose from 2% to 5%, managers can easier monitor tasks assigned to restaurant staff; Shift Managers are spending 10 hours less on weekly routines, which considerably increased their productivity, personnel were rating work more often since the process became easier, speed of service increased by 10% in kiosks and by 20% at the register.   ### A Marketplace for All Things Car Service Project Idea A mobile app for automobilists and a B2B solution for those servicing them The company already had a mobile app for tire service personnel. The client, however, was planning to take their service to the next level, namely, by introducing handy tools for their direct customers (tire service centers) and a mobile app for automobilists. Challenges Thus, we had the three following tasks: Design and develop a B2C mobile app which regular people could use to book appointments at a tire service or a carwash, or reserve a spot at a seasonal tire storage facility. Design and develop a B2B solution: both for legal entities with large motor pools and servicing centers for B2C and B2B clients. Create our own backend powering the mobile app and the B2B solution and integrate it with the framework of the existing mobile app. Results Over the course of seven months, the Surf team has designed and developed a web-based b2b solution for business partners and a client mobile app for iOS and Android. We wrote the backend, integrating all the existing and necessary frameworks into it. We have also created and are currently managing a sizable backlog, which covers the period up to 2023. With the B2B solution, our client’s partners can style and edit their tire service or car wash centers, edit their bios, and set or edit their business hours. They can also add promo codes, view appointment and order data, style and edit the list of services, view reports, manage their clients’ appointments, add employees, and edit their data. With the mobile app, B2C clients can search for service centers and see how much a service costs for their specific vehicle; pick service centers on the map, filtering them by specific parameters, time, and proximity.   ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_app_development_company_2023_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_android_app_development_company_2023_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_iphone_app_development_company_2023_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_flutter_developers_2023_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_financial_app_developers_2023_award.svg) ### Industry Recognitions - Bethoven: Sales And Marketing Technology Award - ISTQB Certified Testers (#94687) - Google Certified Agencies - Labirint: Top 3 Best Android Mobile Apps - SBI: Best Banking Mobile App - Rendez-Vous: The Winner of the People's vote - The Hole: Top 2 Best Entertainment Mobile Apps - The Hole: Top 3 Best Mobile App Design - The Hole: Top 3 Best Entertainment Mobile Apps - The Hole: Top 3 Best MVP - The Hole: Top 2 Best Media Mobile Apps - Tricolor: Top 2 Best Telecom / IT Mobile Apps - Magnit: Top 3 FMCG Mobile Apps - KFC DSR: Top 3 Best Intranet Design - KFC DSR: Top 2 Best International Integrated Apps - KFC DSR: Best Integrated Project - KFC DSR: Best International Intranet - Helzy: Top 3 Medicine Mobile App - Helzy: Best MVP - Bethoven: Top UX/UI Mobile App - Petrovich Bro: Top 3 Best Mobile Services - LOVE REPUBLIC: Top 10 Best Fashion Mobile Apps - Rigla: Top 3 Best Beauty & Healthcare Mobile Apps - Rigla: Top 10 Best Healthcare Mobile Apps - Burger King: Best International Mobile App - Burger King: Best FMCG Mobile App - Burger King: Best Brand Mobile App - Top-15 App Developers for Finance & Insuarance - Top 15 e-commerce Mobile App Developers - Top 5 FMCG Mobile App Developers - Top 7 Financial Mobile App Developers - Top 3 Medicine & Veterinary Mobile App Developers - Top 4 Healthcare Mobile App Developers - Top 1 Fashion Mobile App Developers - Top e-commerce Mobile App Developers - Top 3 Food & Beverage Mobile App Developers - Top 15 Largest enterprise mobile app developers - Top 5 digital agencies based on clients' reviews - Top 4 Best App Development Companies - Top 1 Turnkey Application Developers - Top 1 Best App Developers for Large Enterprise - Top 6 Best App Development Companies - Surf Developers Leverage Copilot A.I. To Automate - Top 10+ Android App Development Companies - Top 9 Flutter App Development Companies in 2023 - Top Software Development Companies in New York - Top 10 Mobile App Development Companies - Top 10 Mobile App Development Companies - Top Flutter App Development Companies 2023 - Surf Developers Leverage Copilot A.I. To Automate - Top 20+ Mobile App Development Companies In Russia - Top 18 Flutter App Development companies - Top 10 Crypto Trading App Development Companies - Top 11 Flutter App Development in 2023 - Top App Development Companies in June by Yahoo - Top Flutter App Development Companies in 2023 - 17 Best Sites To Hire Flutter Developer Experts - Top flutter app development companies - Top android app development companies to hire - Top 10+ other consumer app companies in Wilmington - Top 10 Flutter app development companies in 2023 - Top 20+ Mobile App Development Companies - 10 Best App Development Agencies in Washington - Best flutter app development companies in USA - Top 10 Mobile App Developers in Wilmington - 15 Trusted and Leading iPhone App Developers - #15 among 2096 mobile app development companies - Top Android development companies and developers - Top 10 Android App Development Companies in 2023 - Top 15 App Development Companies in June - #7 in PRweb Top'30 Web Development Company - #7 in Yahoo Finance Top'30 Web Development Company - #21 in American Press Top'24 Mobile App Developers - #21 in Salisbury Post Top'24 Mobile App Dev Compan - #21 in PRweb.com Top Mobile App Dev Company - Top 20 App Development Companies In April - #21 in Benzinga.com Top'24 App Dev Companies - #21 on Yahoo Finance Top 24 Mobile App Dev Company - #8 Top Mobile App Developers Rating 2023 - #6 Top Mobile App Developers Rating 2023 - #3rd of 1997 Best Mobile App Development Companies - #3rd of 1217 in Android Developers 2023 - G2 - #3rd of 1217 in iOS Developers 2023 - G2 - Top 40 Mobile App Developers - #17 of 20 Best Mobile App in 2023 - #37 in Inc 367 rating of Best Employers 2022 - Mediapost — The Best Case for Entertainment - Mediapost — Companies Changes the World - #14 in Inc 50 Top iOS Developers 2023 - #11 in Inc 50 Top USA App Developers 2023 - #20 in Inc 100 App Development Company - #3 Best Mobile App in FMCG Industry - #3 Award in Mobile App of Arts and Entertainment - #3 Best mobile app in MVP industry - #3 Best UX/UI design of usability mobile app - #2 award in Best App for Media industry - #1 award in Best App for Financial and Banking - #2 award in Best app for IT, Telecom, Internet - #3 award of best UX\UI design - #1 award in best integration project Foodtech - #1 award in best app of international of Foodtech - #1 HR brand in the Flutter developer environment - #15 in Inc 50 Education App Developers 2023 - #10 incl in 100 Best Android Developers 202 - #10 incl 30 Best iOS Developers 2023 - #20 in Inc 100 Top USA App Developers 2023 - #20 in Incl 100 Top Financial App Developers 2022 - #15 in incl 100 Top eCommerce App Developers 2022 - #6 in Incl 20 Fintech Developers 2023 - #1 award Best App Community, Rating Runeta 2022 - #1 award in the category Beauty and Health 2022 - #3 award in category Communication and Communities - #20 in Incl 100 Healthcare App Developers (2022) - #10 in Incl 50 Top USA App Developers (2023) - #3 award in category Best Farmacy App, 2021 - #25 in top 100 Enterprise App Developers (2022) - #15 in Inc 20 Startup App Developers (2023) - #10 in Top 30 Food Retail App Developers (2022) - #15 in Top 50 Financial App Developers (2022) - #28 in Inc 100 Healthcare App Developers (2022) - #15 in Incl 50 Best IT Outsourcing Services 2023 - #3 award in category, The best FMCG app 2023 - #1 award in category best App medicine 2023 - #20 in top 20 of Best iOS Developers 2022 - #6 in Incl 20 Best Testing and QA Providers 2023 - #11 in Incl 26 of The best mobile bank on Android - #18 of Incl 24 Best digital app in Mobil Banking - #25 of 50 Best Mobile App Development Companies - #15 of 100 Top Android App Developers (2022) - #20 in Incl 100 Top USA App Developers (2022) - #2 award of the best application of Entertainment - #13 of 50 mobile app developers for online stores - #16 of 50 mobile app developers for Online service - #6 of 50 Mobile App agencies in Retail industry - #5 of 50 Top Mobile App developers: FMCG industry - #3 award of The best international mobile app 2022 - #3 award in best app FMCG industry 2022 - #1 award in best app of Healthcare industry - #3 award in best mobile app - MVP industry 2022 - #1 of 5 Top Google Certified Developers Agency - #10 in incl 30 Top Android Developers 2022 - #1 Winners of 96 Sales and Marketing technology - #1 Award in HR-Brand: Small Business 2021 - #1 of First Bank on Flutter in Europe, 2021 - #3 award of Best Pharmacy App 2021 - #2 Best Video Streaming App, 2021 - #11 of 100Top mobile app developers 2022 - #5 in top 30 app developers for Retail, 2022 - #15 in top 30 app developers for Finance 2022 - #15 of best companies for HR brand 2021 - #5 of 50 Top E-commerce Mobile App Developers - #10 in Incl 20 Mobile App Developers 2023 ## Key Clients - KFC ## Packages ### Mobile App Development Packages For over 12 years we have been developing flagship mobile applications - native and with Flutter - for market leaders and startups. We're trusted by KFC, Mars, The Home Depot, Burger King, Raiffeisen Bank, SAP, and many more. | Feature | Small ($5,000/month) | Medium ($15,000/month) | Large ($30,000/month) | |---------|---------|---------|---------| | Cross-Platform App | ✓ | ✓ | ✓ | | Product Design (UX & UI) | ✓ | ✓ | ✓ | | Native App | ✓ | ✓ | ✓ | | Android/iOS/Platforms | ✓ | ✓ | ✓ | | MVP Development | — | ✓ | ✓ | | Professional Consultation /Brainstorming | ✓ | ✓ | ✓ | | QA/Testing | Developer Manual Testing | Basic Manual Testing | Testing Test Cases | | Testing | ✓ | ✓ | ✓ | | Upload to App Store | ✓ | ✓ | ✓ | | Push Notifications | ✓ | ✓ | ✓ | | Admin Panel | ✓ | ✓ | — | | Delivery | ✓ | ✓ | ✓ | | Feasibility Check /Technical viability Analyze | ✓ | ✓ | ✓ | | Source Code Delivery | ✓ | ✓ | ✓ | --- ## Locations (3) ### Wilmington, DE (Headquarters) - 1000 N West, Suite 1200 - Wilmington, DE 19801 - United States - 50 - 75 employees - Phone: +1 (917) 728-1789 ### New York, NY - 477 Madison Avenue - New York, NY 10022 - United States - 50 - 75 employees - Phone: +1 646-706-5400 ### Potomac, MD - 12430 Park Potomac Avenue - Potomac, MD 20854 - United States - 50 - 75 employees ## Contact Surf [Send a message](https://clutch.co/profile/surf) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/surfstudio/) - [Facebook](https://www.facebook.com/surfint) - [X](https://twitter.com/surfstudioen) - [Instagram](https://www.instagram.com/surf_international)