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A CRO agency that gives a damn

We are a boutique UX research and CRO agency that gives a damn about growing your business.

Our testing programs regularly net 4-15x returns for clients thanks to our tried-n-true user research process, which allows us to identify the highest impact tests and maximize ROI.

  • Min project size
    $100,000+
  • Hourly rate
    $200 - $300 / hr
  • Employees
    10 - 49
  • Locations
    West Palm Beach, FL
  • Year founded
    Founded 2017

1 Locations

  • West Palm Beach , FL

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    Pricing Snapshot

    Min. project size $100,000+
    Avg. hourly rate $200 - $300 /hr
    Rating for cost 4.1 /5

    What Clients Have Said

    Surefoot.me's pricing varies significantly, with clients investing between $50,000 and $200,000 for ongoing projects. Clients appreciate their value for cost, citing excellent project management, responsiveness, and effective conversion rate optimization strategies that yield significant revenue increases.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $50,000 - $199,999 based on 6 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    surefoot.me Review Insights

    Overall Review Rating

    4.8
    • Quality 4.8
    • Schedule 4.8
    • Cost 4.1
    • Willing to Refer 4.6

    Top Mentions

    Review Highlights

    • Collaborative and Integrated Team

      Surefoot.me is described as becoming an extension of the client’s team, working closely with internal teams and adapting quickly to prioritization changes. Their personable and committed attitude fosters a collaborative environment.

    • Strategic Support Needs Improvement

      One client mentioned that the strategic support from surefoot.me fell off toward the end of the project. They typically had to bring strategy to the table themselves, indicating a potential area for improvement.

    • Significant Revenue Impact

      Several clients reported substantial revenue increases due to surefoot.me's optimization efforts. For instance, one client noted an increase of over $600k per year from visual navigation improvements, while another saw a significant boost in yearly website revenue.

    • High-Quality Team Members

      Surefoot.me’s team members are frequently praised for their talent and expertise. Specific team members are noted for their ability to break down and synthesize complex tests and for their thoroughness in execution.

    • Excellent Client Fit

      Surefoot.me curates their clients to ensure a good cultural and mission-driven fit, resulting in highly personalized and enjoyable collaboration. This selective approach enhances the overall working relationship.

    • Thorough and Methodical Testing

      Surefoot.me’s approach to making incremental changes based on thorough testing is highly valued. Clients appreciate the detailed analysis and systematic testing that provides clear insights into what changes drive success.

    surefoot.me Reviews

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    Web Testing & Customer Research for Glass Photo Printing Co

    • Application Testing Market Research UX/UI Design
    • $200,000 to $999,999
    • Oct. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    5.0

    "They're all very thorough, but they know how to meet our business where we need them to in terms of speed and agility."

    VP of Digital Product & Technology, Fracture, Inc.
    Sean Whitehead
    • Retail
    • Gainesville, Florida
    • 51-200 Employees
    • Online Review 
    • Verified

    surefoot.me has designed and built complex tests for a glass photo printing firm's website before monitoring and synthesizing the results. They've also conducted usability studies and customer interviews.

    CRO & UI/UX Design Services for Building Materials Company

    • Other Digital Marketing UX/UI Design
    • $200,000 to $999,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They’ve become like an extension of our team, and they really care about the success of our business."

    Director of Web Strategy & UX, The AZEK Company
    Jim Cook
    • Manufacturing
    • Salt Lake City, Utah
    • 1,001-5,000 Employees
    • Phone Interview 
    • Verified

    A building materials company has hired surefoot.me for their CRO services. The team also helps the client conduct UI/UX research studies and create designs based on their findings.

    Web Redesign & Optimization for Scalp Health Company

    • E-Commerce Development
    • $50,000 to $199,999
    • June 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.0

    "They are quick to make changes based on what we’ve prioritized internally. Their experience is also very impressive."

    Growth Manager, Scalp Health Company
    Anonymous
    • Retail
    • Dallas, Texas
    • 11-50 Employees
    • Online Review 
    • Verified

    surefoot.me is helping a scalp health firm redesign and optimize their website to boost conversion. They conduct thorough A/B testing to identify what needs to be enhanced and make small changes over time.

    Conversion Optimization & UI/UX Design for Online Bike Shop

    • UX/UI Design
    • $50,000 to $199,999
    • Apr. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're consistently coming to me with new ideas and making sure the road map is well populated."

    VP Marketing, Jenson USA
    Anonymous
    • Retail
    • Riverside, California
    • 51-200 Employees
    • Online Review 
    • Verified

    surefoot.me was hired by an online bike shop to conduct A/B testing and implement conversion-enhancing site optimizations. They've redesigned the client's cart and created visual navigation elements.

    Site Optimization for Product Design Company

    • Digital Strategy
    • $50,000 to $199,999
    • Apr. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "surefoot group LLC feels like a part of our team, and I can’t say a bad thing about them."

    Chief Marketing Officer, Peak Design
    Adam Saraceno
    • Other Industry
    • Austin, Texas
    • 11-50 Employees
    • Phone Interview 
    • Verified

    surefoot group LLC optimizes an online presence with the goal of improving the conversion rate. Services include research and testing, and the partnership is ongoing.

    UX Design, Testing & Analysis for E-Commerce Platform

    • UX/UI Design
    • $10,000 to $49,999
    • Jan. 2021 - Ongoing
    4.0
    Quality
    3.5
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    3.5

    "We have a very effective workflow."

    Senior Director, OXO.com
    Anonymous
    • Consumer Products
    • New York City, New York
    • 501-1,000 Employees
    • Online Review 

    surefoot.me has been hired by an e-commerce platform for UX design services. They've helped the client establish baselines, UX/UI criteria, and other processes to ensure the information is always current.

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