Doing Good With Every Call!

BRONZE VERIFIED

SureCall is set apart by state-of-the-art technology, flexible architecture and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence.

 

We are much more that a contact center. Specialized multimedia assistance center that is not only a vendor but a business partner. We are also known for the robust and scalable options we provide to our partners. Often organizations rely on our expertise to address all the aspects of setting up a complete solution, because we have worked with thousands of applications, we are confident in knowing that we build solutions that work for our partner’s. We maintain the highest level of integrity, quality and ethics in business services, and have been utilized by every level of consumer from individual, to large corporations and government entities. SureCall works with a wide selection of partner products and platforms than can be integrated to create the most effective solutions for you, out partner.

 

We continues to support several projects like yours to help achieve a level of customer service that is consistent and professional. Our center is designed to deal with peak periods through remote agent connectivity enabling adjustments for unexpected call volume increase, and our switch software is running less than half of its capacity today enabling us to easily scale up for the growth of our partners. Our customized solutions run 24/7/365 days a year, with multilingual options available. Our world class facilities are set up to create a culture of learning and innovation. We have adopted a culture of “customer first” and pride ourselves on our ability to create, fix or find a solution that will work for our partners application requirements.

 

 

Read more...
$1,000+
< $25 / hr
50 - 249
Founded 1982
Calgary, Canada
headquarters
other locations
  • SureCall Contact Centers Ltd. 600 17th Street Suite 2800,
    Denver, CO 80202
    United States

Focus

Service lines
50%
40%
10%
Voice Services
Non-Voice BPO/Back Office Services
Fulfillment
Client focus
40%
30%
30%
Midmarket ($10M - $1B)
Enterprise (>$1B)
Small Business (<$10M)
Industry focus
30%
30%
20%
10%
10%
Consumer products & services
Non-profit
Business services
Non-Voice BPO Focus
40%
20%
20%
20%
Voice/Call Center Services
40%
30%
10%
10%
10%

Portfolio

Reviews

4.8
4.750000
Submit Review

Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. Learn more
BRONZE VERIFIED
Business Entity
Business Entity Name
SureCall Contact Centers Ltd.
Status
Active
Jurisdiction of Formation
Canada
ID
2017400629
Date of Formation
April 4, 2013
Last Updated
August 11, 2020
Payment & Legal Filings
International Credit Risk Assessment Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.
Very Low Risk
Last Updated
July 8, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
4
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
November 13, 2020