Could you share any statistics or metrics from this engagement?
Sur-Ryl Marketing has saved us time and effort by letting us focus on the business rather than marketing. Additionally, their expertise in digital marketing have been invaluable.
How did Sur-Ryl Marketing perform from a project management standpoint?
Sur-Ryl Marketing, we believe, is the industry leader in providing innovation services. They give exemplary customer service, and their pricing is affordable. We're a small business, a federal contractor, and so their prices were very affordable. They demonstrated professionalism at all times. They were trustworthy and dependable. They paid attention to detail. They took initiative by advising us of the things that we needed to do.
One of the things that I loved about them the most is that I didn't have to manage the project or go behind them to check on their work. Every single thing that Sur-Ryl did exceeded our expectations. Every project exhibited extreme quality, and we received it before time or on time and definitely within budget. The other thing that stood out for me the most, the reason why Sur-Ryl is our preferred marketing firm, is because although they have many other clients, the professional service that they provided us made us feel that we were their only client. They always anticipated our needs. It seemed that they knew what we needed before we knew we needed it, and I think that's what stood out the most for me.
What distinguishes Sur-Ryl Marketing from other providers?
Sur-Ryl Marketing advises us on the things that we need. They know what we need before we know we need it, and that has been a tremendous benefit for us. It allows us to stay ahead in our field. They take the initiative in every aspect of our project.
While they were updating our website, we hadn't even talked about the social media portion yet, and they took the initiative to update our social media when they did our website, which was incredible for me. I'm sure you can imagine that with doing a company name change, there's so much involved – the legal aspect of it and everything – the social media was the last thing that was on my mind. By the time I thought of it and went to Sur-Ryl group to talk to them about it, it was already done. That was just amazing that they took the initiative to do that. Like I said, they advise us on the things that we need, and they know what we need before we even need it. That allows me the opportunity to focus on my core business and not on my marketing needs. I think that is the true value that Sur-Ryl Marketing brings to my firm.
Is there anything Sur-Ryl Marketing could have improved or done differently?
No. Absolutely not.