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Outsourced bookkeeping and controller services

5.0
2 reviews

Supporting Strategies provides outsourced bookkeeping services, controller services and operational support to growing businesses across the United States. Since 2004, our locally owned and operated offices have served thousands of companies, helping business leaders free up their time, focus on their core competency and streamline their business.

Our experienced, U.S.-based professionals use secure, best-of-breed technology and a proven process to deliver a full suite of services, including accounts payable, accounts receivable, bookkeeping, financial analysis, payroll administration and more. For more information or to see a list of our offices across the country, please visit supportingstrategies.com.

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Undisclosed
 
Undisclosed
 
250 - 999
 Founded
2004
Show all +
Beverly, MA
headquarters
  • 100 Cummings Center 207P
    Beverly, MA 01915
    United States
    8886318922

Reviews

5.0
2 reviews
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Bookkeeping for Customer Success Startup

"When I started this company, they were one of the first people I called."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Ongoing
Project summary: 

Supporting Strategies provides monthly bookkeeping services, along with monthly, quarterly, and yearly reporting.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Jonathan Tushman
Founder & CEO, Quala
 
Verified
The Review
Feedback summary: 

Delivering valuable peace of mind, Supporting Strategies has become an ongoing partner. Customers can expect a scalable vendor.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Quala. We’re a venture-backed startup. Our product is a customer success platform. Right now, we’re pre-series A with dozens of customers and growing quickly.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Supporting Strategies?

They do my monthly books.

SOLUTION

What was the scope of their involvement?

They pull up my bank and QuickBooks and reconcile all my expenses every month, including monthly, quarterly, and yearly reports. They have other services, but I don’t leverage them too much right now. I will as I scale, though.

What is the team composition?

I have one point of contact and then an escalation option.

How did you come to work with Supporting Strategies?

One of my CEO friends recommended them to me.

How much have you invested with them?

I spend less than $1,000 per month, but they scale with your business.

What is the status of this engagement?

We’ve been working together since December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t need to worry about balancing the books, which is something my auditors and investors care about.

How did Supporting Strategies perform from a project management standpoint?

I also use Gusto for payroll, and they integrate whatever system you use.

What did you find most impressive about them?

I’ve done my own books before, and It’s horrible. When I started this company, they were one of the first people I called.

Are there any areas they could improve?

Not that I know of yet.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Accounting Services for Branding & Web Design Firm

"They’re accurate and detail-oriented."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

Supporting Strategies manages accounting services to maintain financial records for a web design and branding company.

The Reviewer
 
11- 50 Employees
 
Boston, Massachusetts
Co-Owner, Website Design & Branding Agency
 
Verified
The Review
Feedback summary: 

Supporting Strategies retains comprehensive and exact financial accounts to satisfaction. The team is accommodating and responsive, addressing challenges quickly to foster a dependable partnership. They are meticulous and transparent, which enables continued engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a web design and branding company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Supporting Strategies?

We needed a partner to take care of our bookkeeping.

SOLUTION

What was the scope of their involvement?

Supporting Strategies assigned our company a bookkeeper who manages all the responsibilities related to accounting except our taxes. We don’t need to get together physically so she works remotely. We email back and forth daily and talk on the phone once a week.

What is the team composition?

We work with a designated bookkeeper who has been great since the get-go. I’ve been fortunate that she has stayed on our account and I haven’t had to get another person up to speed.

How did you come to work with Supporting Strategies?

A colleague in my industry recommended Supporting Strategies. We met with them and it was clear that they understood our business.

What is the status of this engagement?

We started working together in 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Number one, they’re incredibly trustworthy, which is important because Supporting Strategies has access to everything financial. Number two, if I’m in a crunch such as a client needs something that I can’t figure provide, they’ll jump in and help me. Their team’s customer service is really good. Five years ago, I felt shy moving all of our financials to digital, but they made the process smooth and easy.

How did Supporting Strategies perform from a project management standpoint?

Our bookkeeper’s reliable and it’s been great to have the consistency of one person. She knows my style such as how I like to receive deliverables and communicate. We mostly connect by email. If there’s a technical challenge such as with our bookkeeping system, I’ll talk to them verbally by phone. Supporting Strategies exceeds my expectations.

What did you find most impressive about them?

They’re accurate and detail-oriented. Their team has never missed something and doesn’t take up my time to do so.

Are there any areas they could improve?

Not really, no. They’re good.

Do you have any advice for potential customers?

They’ll assign a person to work on your account so make sure that you’re comfortable with the dedicated bookkeeper because you’ll have a close working relationship with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I’ve never had any problem with them over the last five years.
  • 5.0 NPS
    Willing to refer