What evidence can you share that demonstrates the impact of the engagement?
Number one, they’re incredibly trustworthy, which is important because Supporting Strategies has access to everything financial. Number two, if I’m in a crunch such as a client needs something that I can’t figure provide, they’ll jump in and help me. Their team’s customer service is really good. Five years ago, I felt shy moving all of our financials to digital, but they made the process smooth and easy.
How did Supporting Strategies perform from a project management standpoint?
Our bookkeeper’s reliable and it’s been great to have the consistency of one person. She knows my style such as how I like to receive deliverables and communicate. We mostly connect by email. If there’s a technical challenge such as with our bookkeeping system, I’ll talk to them verbally by phone. Supporting Strategies exceeds my expectations.
What did you find most impressive about them?
They’re accurate and detail-oriented. Their team has never missed something and doesn’t take up my time to do so.
Are there any areas they could improve?
Not really, no. They’re good.
Do you have any advice for potential customers?
They’ll assign a person to work on your account so make sure that you’re comfortable with the dedicated bookkeeper because you’ll have a close working relationship with them.
Supporting Strategies retains comprehensive and exact financial accounts to satisfaction. The team is accommodating and responsive, addressing challenges quickly to foster a dependable partnership. They are meticulous and transparent, which enables continued engagement.